MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/12/02 through 01/18/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 463               1,914               2,377
Davis                  1,597                 199               1,796
Irvine                   386                   0                 386
Los Angeles               21                 469                 490
Riverside                379                  72                 451
San Diego                407                 150                 557
San Francisco            153                   0                 153
Santa Barbara            239                 116                 355
Santa Cruz               191                 173                 364
LBL                        0                  93                  93
LLL                        0                  47                  47
Other - UC                41                 147                 188
CSL                        0                 150                 150
CSU                      n/a                 116                 116
Other-Non-UC             n/a               3,675               3,675
                       _______             ______              _____
                       3,877               7,321              11,198


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              203              730                  6,167
     2-4  a.m.              155              485                  4,252
     4-6  a.m.              169              495                  3,870
     6-8  a.m.              361              920                  7,400
     8-10 a.m.            1,425            4,786                 32,552
    10-12 a.m.            2,287            7,922                 60,835
    12-2  p.m.            2,051            6,874                 49,048
     2-4  p.m.            2,346            8,129                 62,012
     4-6  p.m.            1,287            5,121                 37,877
     6-8  p.m.              438            1,685                 15,693
     8-10 p.m.              226              881                  9,293
    10-12 p.m.              250              759                  7,335
    __________       __________       __________      _________________
        Total:           11,198           38,787                296,334


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,194               5,156               6,350
Davis                  5,892                 791               6,683
Irvine                 2,398                   0               2,398
Los Angeles              213                 984               1,197
Riverside              1,409                 204               1,613
San Diego                982                 338               1,320
San Francisco            473                   0                 473
Santa Barbara          1,131                 232               1,363
Santa Cruz             1,304                 526               1,830
LBL                        0                 141                 141
LLL                        0                 130                 130
Other - UC                19                 433                 452
CSL                        0                 144                 144
CSU                      n/a                 393                 393
Other-Non-UC             n/a              14,300              14,300
                       _______             ______              _____
                      15,015              23,772              38,787

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,426              44,376              52,802
Davis                 34,592               4,290              38,882
Irvine                13,835                   0              13,835
Los Angeles            2,622               8,650              11,272
Riverside             10,678               1,229              11,907
San Diego              6,809               3,002               9,811
San Francisco          4,333                   0               4,333
Santa Barbara          9,925               1,702              11,627
Santa Cruz             5,853               3,609               9,462
LBL                        0               1,254               1,254
LLL                        0                 933                 933
Other - UC               274               4,130               4,404
CSL                        0               1,047               1,047
CSU                      n/a               5,283               5,283
Other-Non-UC             n/a             119,482             119,482
                       _______             ______              _____
                      97,347             198,987             296,334


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              3.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:16
Average session length (minutes:seconds)               15:18
Longest session recorded (minutes:seconds)              1060
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         57.6
Retrievals per search - standard deviation            1494.7
Percent of searches completed with 0 results            27.6%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            63.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,523    35.3%
  DISPLAY (excluding automatic displays)      35,891    33.8%
  ACFIND                                           2     0.0%
  BROWSE                                         271     0.3%
  SELECT                                         145     0.1%
  HELP                                           562     0.5%
  EXPLAIN                                        607     0.6%
  SET/RESET                                    2,133     2.0%
  SHOW                                           177     0.2%
  AT                                           2,612     2.5%
  ADD ON (AND, OR, AND NOT)                    1,256     1.2%
  LOGON or LOGOFF                             19,337    18.2%
  COMMENT                                          0     0.0%
  SAVE                                           588     0.6%
  USE                                            912     0.9%
  OTHER                                        4,185     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,795  14.8%   1,354   23.4%      10    80.7   374.7
  AUTHOR           1,502   3.8%     372   24.8%      10   102.3   482.3
  CORPORATE AUTH     456   1.2%     158   34.6%      20   307.7  1011.3
  EXACT CA             7   0.0%       3   42.9%     944   931.0  1045.2
  TITLE WORD       9,148  23.3%   3,032   33.1%       4    32.1   108.3
  EXACT TITLE      6,035  15.4%   1,847   30.6%       2    26.7   185.2
  TITLE -> TW        817   2.1%     198   24.2%       7    48.5   135.5
  TITLE -> XT        991   2.5%     430   43.4%       1    19.1   197.6
  SUBJECT          1,404   3.6%     493   35.1%      45   673.5  8960.1
  EXACT SUBJECT       77   0.2%      19   24.7%      27   185.2   374.0
  PERIODICAL       7,542  19.2%   1,615   21.4%       5    74.6  1026.0
  EXACT PE         2,624   6.7%     396   15.1%       2    42.6  1199.8
  RPE                  5   0.0%       0    0.0%       2     2.6     0.9
  XRP                  8   0.0%       1   12.5%       3     2.9     0.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            65   0.2%       8   12.3%      70   135.8   235.5
  DATE               441   1.1%     108   24.5%       5   148.5  1577.2
  FORM               271   0.7%      58   21.4%      21   105.5   237.4
  NUMBER*             32   0.1%      14   43.8%       5   372.1  1144.9
  MUSIC*              10   0.0%       8   80.0%       3     3.0     1.4
  SERIES             961   2.5%     303   31.5%       4    39.6    94.7
  UNIFORM TITLE        6   0.0%       4   66.7%   1,726  1726.0  2439.5
  Other indexes      991   2.5%     452   45.6%       1    11.1   163.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,031   5.5%     569   28.0%       3    36.9   148.1
  Single          35,037  94.5%   9,724   27.8%       4    82.4  1834.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       12   4.8%       1    8.3%       9   198.0   335.0
  CORPORATE AUTH       2   0.8%       0    0.0%      37    37.0    41.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            227  90.4%      58   25.5%      52   161.2   393.9
  EXACT SUBJECT        9   3.6%       2   22.2%      29   134.6   150.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.4%       0    0.0%      25    25.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             258   100%      62   24.0%      42   155.5   375.8


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.8%
  BRIEF                                                 65.2%
  LONG                                                  10.5%
  MARC                                                   4.9%
  FIELDS                                                 3.0%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.6%

Ten most frequent errors:
  1. NS command - no next screen                        33.7%
  2. First word of command is invalid                   24.4%
  3. FIND command with invalid index name               11.2%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     2.1%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.6%
  9. KW search in database w/o KW index                  1.6%
 10.                                     1281            1.3%
 11. All others                                         15.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.5%
  2. FIND                                               13.7%
  3. COMMAND WORDS                                       6.6%
  4. INDEXES                                             6.3%
  5. Unrecognized term                                   4.3%
  6. DATABASES                                           3.5%
  7. DISPLAY                                             3.3%
  8. 3190                                                3.3%
  9. PASSWORDS                                           3.1%
 10. NRLF                                                2.1%
 11. All others                                         28.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 29.6%
  2. FIND command with invalid index name               10.9%
  3. First word of command is invalid                   10.8%
  4. DISPLAY command-first of >1 screen                  3.5%
  5. DISPLAY command - middle of >1 screen               3.4%
  6.                                     1281            2.7%
  7. KW search in database w/o KW index                  2.4%
  8. NS command - no next screen                         2.1%
  9. TW search with zero results                         2.1%
 10. FIND command retrieves >1 book                      2.1%
 11. All others                                         30.5%

Ten most frequent SHOW requests:
  1. HISTORY                                            48.8%
  2. DATABASE NEWS                                      10.2%
  3. SEARCH                                              9.0%
  4. GLOSSARY                                            7.8%
  5. SETTINGS                                            3.0%
  6. PE LOADING STATISTICS                               3.0%
  7. BOOK STATISTICS                                     2.4%
  8. FORM NAMES                                          1.8%
  9. STATISTICS                                          1.8%
 10. 2292                                                1.2%
 11. All others                                         10.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)