MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/19/02 through 01/25/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 563               1,771               2,334
Davis                  1,336                 145               1,481
Irvine                   361                   0                 361
Los Angeles                9                 389                 398
Riverside                314                  75                 389
San Diego                337                 158                 495
San Francisco            125                   0                 125
Santa Barbara            251                  86                 337
Santa Cruz               147                 152                 299
LBL                        0                  65                  65
LLL                        0                  50                  50
Other - UC                26                 160                 186
CSL                        0                 126                 126
CSU                      n/a                  91                  91
Other-Non-UC             n/a               4,690               4,690
                       _______             ______              _____
                       3,469               7,958              11,427


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              303              642                  5,863
     2-4  a.m.              268              602                  9,311
     4-6  a.m.              229              533                  5,442
     6-8  a.m.              444              981                 11,087
     8-10 a.m.            1,340            4,464                 36,081
    10-12 a.m.            2,097            7,671                 54,786
    12-2  p.m.            1,999            7,023                 54,184
     2-4  p.m.            2,209            7,461                 51,565
     4-6  p.m.            1,320            4,667                 35,626
     6-8  p.m.              529            1,475                 10,780
     8-10 p.m.              350            1,070                  9,299
    10-12 p.m.              339              734                  5,654
    __________       __________       __________      _________________
        Total:           11,427           37,323                289,678


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,246               5,729               6,975
Davis                  4,684               1,288               5,972
Irvine                 2,408                   0               2,408
Los Angeles               21                 759                 780
Riverside              1,440                 222               1,662
San Diego                793                 296               1,089
San Francisco            298                   0                 298
Santa Barbara          1,294                 216               1,510
Santa Cruz               822                 542               1,364
LBL                        0                  78                  78
LLL                        0                 173                 173
Other - UC                29                 755                 784
CSL                        0                 102                 102
CSU                      n/a                 372                 372
Other-Non-UC             n/a              13,756              13,756
                       _______             ______              _____
                      13,035              24,288              37,323

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               9,048              44,954              54,002
Davis                 32,339              10,565              42,904
Irvine                14,777                   0              14,777
Los Angeles              137               5,792               5,929
Riverside             11,718               1,195              12,913
San Diego              4,649               2,516               7,165
San Francisco          2,329                   0               2,329
Santa Barbara         10,595               1,630              12,225
Santa Cruz             3,886               4,331               8,217
LBL                        0                 724                 724
LLL                        0               1,909               1,909
Other - UC               212               4,992               5,204
CSL                        0                 745                 745
CSU                      n/a               3,392               3,392
Other-Non-UC             n/a             117,243             117,243
                       _______             ______              _____
                      89,690             199,988             289,678


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              1.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:10
Average session length (minutes:seconds)               15:01
Longest session recorded (minutes:seconds)            895:34
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         82.5
Retrievals per search - standard deviation            1989.9
Percent of searches completed with 0 results            26.5%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            62.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,050    34.7%
  DISPLAY (excluding automatic displays)      34,564    33.3%
  ACFIND                                           2     0.0%
  BROWSE                                         148     0.1%
  SELECT                                          95     0.1%
  HELP                                           683     0.7%
  EXPLAIN                                        740     0.7%
  SET/RESET                                    2,134     2.1%
  SHOW                                           205     0.2%
  AT                                           2,172     2.1%
  ADD ON (AND, OR, AND NOT)                    1,268     1.2%
  LOGON or LOGOFF                             19,794    19.1%
  COMMENT                                          1     0.0%
  SAVE                                           535     0.5%
  USE                                            639     0.6%
  OTHER                                        4,825     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,622  14.9%   1,274   22.7%      12    94.4   402.2
  AUTHOR           1,441   3.8%     343   23.8%      13   110.2   512.2
  CORPORATE AUTH     468   1.2%     189   40.4%      12  1034.1  9375.5
  EXACT CA             7   0.0%       5   71.4%       5     4.5     3.5
  TITLE WORD       8,639  22.9%   2,800   32.4%       4    77.0  2332.6
  EXACT TITLE      5,162  13.7%   1,526   29.6%       2    28.2   182.1
  TITLE -> TW        976   2.6%     245   25.1%       9    54.7   177.2
  TITLE -> XT      1,052   2.8%     452   43.0%       2     9.5    52.6
  SUBJECT          1,504   4.0%     478   31.8%      37   756.6  9640.0
  EXACT SUBJECT       90   0.2%      22   24.4%      35   732.7  2599.3
  PERIODICAL       6,759  17.9%   1,361   20.1%       5    92.7  1097.9
  EXACT PE         2,949   7.8%     371   12.6%       2   102.6  2009.9
  RPE                  1   0.0%       0    0.0%      15    15.0     0.0
  XRP                  3   0.0%       0    0.0%       1     1.7     1.2
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            36   0.1%       3    8.3%     128   615.0  1155.3
  DATE               409   1.1%      82   20.0%       6    44.8   200.4
  FORM               610   1.6%     120   19.7%      15   230.9  2476.5
  NUMBER*             23   0.1%      11   47.8%       9  5512.3  9954.1
  MUSIC*               7   0.0%       2   28.6%      50   908.0  1965.6
  SERIES             988   2.6%     291   29.5%       4    64.2   238.5
  UNIFORM TITLE       11   0.0%       3   27.3%       6    34.3    75.4
  Other indexes    1,029   2.7%     443   43.1%       1     2.1     7.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,076   5.8%     500   24.1%       4   178.9  4357.9
  Single          33,455  94.2%   8,980   26.8%       4   110.0  2171.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   7.9%       0    0.0%       6     6.3     6.0
  CORPORATE AUTH       1   0.8%       0    0.0%       1     1.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            100  79.4%      18   18.0%      18   123.9   221.4
  EXACT SUBJECT       13  10.3%       3   23.1%      32    98.1   131.6
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   1.6%       0    0.0%      49    49.0    62.2

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             139   100%      23   16.5%      13   100.8   195.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.9%
  BRIEF                                                 63.9%
  LONG                                                  10.0%
  MARC                                                   5.6%
  FIELDS                                                 3.1%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        32.2%
  2. First word of command is invalid                   26.2%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.7%
  6. PS command - no previous screen                     2.0%
  7. DISPLAY command - no FIND results                   1.8%
  8. Valid command at an inappropriate time              1.8%
  9. KW search in database w/o KW index                  1.5%
 10. Index invalid in current database                   1.2%
 11. All others                                         14.9%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.1%
  2. FIND                                               10.7%
  3. COMMAND WORDS                                       6.5%
  4. Unrecognized term                                   6.2%
  5. INDEXES                                             5.9%
  6. PASSWORDS                                           5.9%
  7. G961                                                4.6%
  8. DATABASES                                           2.4%
  9. CATALOG                                             2.2%
 10. DISPLAY                                             2.0%
 11. All others                                         28.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.3%
  2. First word of command is invalid                   12.6%
  3. FIND command with invalid index name               11.4%
  4. DISPLAY command-first of >1 screen                  4.4%
  5. DISPLAY command - middle of >1 screen               3.8%
  6. DISPLAY command-complete in one screen              2.8%
  7. NS command - no next screen                         1.8%
  8. 3 HELP commands issued from same code               1.8%
  9. F/BR with index invalid in current DB               1.8%
 10. FIND command retrieves >1 book                      1.7%
 11. All others                                         31.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            55.2%
  2. DATABASE NEWS                                       6.7%
  3. GLOSSARY                                            5.2%
  4. SEARCH                                              4.6%
  5. TIME                                                3.6%
  6. SETTINGS                                            3.6%
  7. MAIL STATUS                                         3.1%
  8. TERMINAL                                            2.1%
  9. TIMEOUT SETTING                                     1.5%
 10. PE LOADING STATISTICS                               1.5%
 11. All others                                         12.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)