MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/26/02 through 02/01/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 572               2,141               2,713
Davis                  1,560                 171               1,731
Irvine                   376                   0                 376
Los Angeles                8                 387                 395
Riverside                293                 103                 396
San Diego                325                 106                 431
San Francisco            140                   0                 140
Santa Barbara            308                 124                 432
Santa Cruz               163                 202                 365
LBL                        0                  75                  75
LLL                        0                  65                  65
Other - UC                49                 204                 253
CSL                        0                 147                 147
CSU                      n/a                 111                 111
Other-Non-UC             n/a               3,599               3,599
                       _______             ______              _____
                       3,794               7,435              11,229


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              227              609                  8,264
     2-4  a.m.              133              392                  2,599
     4-6  a.m.              138              344                  2,885
     6-8  a.m.              376              908                  7,875
     8-10 a.m.            1,460            5,020                 54,409
    10-12 a.m.            2,266            9,191                 74,557
    12-2  p.m.            2,076            7,887                 54,985
     2-4  p.m.            2,228            8,337                 63,306
     4-6  p.m.            1,291            4,695                 38,305
     6-8  p.m.              506            1,903                 16,130
     8-10 p.m.              276              831                  8,053
    10-12 p.m.              252              780                  6,868
    __________       __________       __________      _________________
        Total:           11,229           40,897                338,236


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,465               7,076               8,541
Davis                  6,611                 894               7,505
Irvine                 2,076                   0               2,076
Los Angeles               17                 848                 865
Riverside              1,422                 359               1,781
San Diego              1,016                 260               1,276
San Francisco            435                   0                 435
Santa Barbara          1,449                 355               1,804
Santa Cruz             1,382                 606               1,988
LBL                        0                  93                  93
LLL                        0                 209                 209
Other - UC                15                 508                 523
CSL                        0                 237                 237
CSU                      n/a                 418                 418
Other-Non-UC             n/a              13,146              13,146
                       _______             ______              _____
                      15,888              25,009              40,897

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              14,712              61,263              75,975
Davis                 47,773               5,120              52,893
Irvine                13,362                   0              13,362
Los Angeles               49               7,809               7,858
Riverside             10,963               7,327              18,290
San Diego              8,705               2,086              10,791
San Francisco          2,536                   0               2,536
Santa Barbara         10,732               3,388              14,120
Santa Cruz             4,332               5,072               9,404
LBL                        0                 807                 807
LLL                        0               3,617               3,617
Other - UC               209               5,256               5,465
CSL                        0               1,988               1,988
CSU                      n/a               3,527               3,527
Other-Non-UC             n/a             117,603             117,603
                       _______             ______              _____
                     113,373             224,863             338,236


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.4


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:59
Average session length (minutes:seconds)               15:20
Longest session recorded (minutes:seconds)            903:36
Average number of searches completed per session         3.6
Retrievals per search - median                           2.0
Retrievals per search - average                         58.7
Retrievals per search - standard deviation             910.3
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            65.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,488    35.7%
  DISPLAY (excluding automatic displays)      37,691    34.0%
  ACFIND                                           4     0.0%
  BROWSE                                         180     0.2%
  SELECT                                         130     0.1%
  HELP                                           715     0.6%
  EXPLAIN                                        645     0.6%
  SET/RESET                                    2,041     1.8%
  SHOW                                           237     0.2%
  AT                                           2,948     2.7%
  ADD ON (AND, OR, AND NOT)                    1,398     1.3%
  LOGON or LOGOFF                             19,554    17.7%
  COMMENT                                          3     0.0%
  SAVE                                           575     0.5%
  USE                                            697     0.6%
  OTHER                                        4,406     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,779  14.1%   1,385   24.0%      11    73.1   295.7
  AUTHOR           1,608   3.9%     388   24.1%      10    98.3   335.3
  CORPORATE AUTH     452   1.1%     146   32.3%      16   248.7   780.3
  EXACT CA             5   0.0%       4   80.0%       6     6.0     0.0
  TITLE WORD       9,587  23.4%   3,095   32.3%       5    47.4   327.3
  EXACT TITLE      5,464  13.3%   1,603   29.3%       2    27.9   152.4
  TITLE -> TW      1,043   2.5%     261   25.0%      10    54.2   202.3
  TITLE -> XT      1,186   2.9%     548   46.2%       2    13.5   120.8
  SUBJECT          1,753   4.3%     531   30.3%      66   439.0  1542.3
  EXACT SUBJECT      119   0.3%      18   15.1%      31   477.0  1265.0
  PERIODICAL       7,858  19.2%   1,580   20.1%       5    70.5   699.9
  EXACT PE         3,120   7.6%     503   16.1%       3    17.9   104.9
  RPE                  4   0.0%       2   50.0%      13    12.5    10.6
  XRP                  1   0.0%       0    0.0%      15    15.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            54   0.1%       6   11.1%      89   482.9  1098.0
  DATE               494   1.2%      89   18.0%       4    61.7   441.4
  FORM               337   0.8%      66   19.6%      21   228.9   716.2
  NUMBER*             12   0.0%       7   58.3%       3   994.0  2218.2
  MUSIC*              10   0.0%       4   40.0%     666   693.3   704.9
  SERIES           1,128   2.8%     328   29.1%       5   297.1  5633.8
  UNIFORM TITLE       14   0.0%       3   21.4%      85   169.8   238.7
  Other indexes      966   2.4%     395   40.9%       1    20.0   199.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,913   4.9%     485   25.4%       4    80.6   450.9
  Single          37,042  95.1%   9,967   26.9%       5    80.6  1104.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        9   5.5%       0    0.0%      86   109.8   152.2
  CORPORATE AUTH       5   3.0%       1   20.0%     271   228.0   167.8
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            146  88.5%      34   23.3%      41   128.4   247.7
  EXACT SUBJECT        5   3.0%       0    0.0%       3     3.8     1.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             170   100%      35   20.6%      35   122.5   232.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.5%
  BRIEF                                                 64.8%
  LONG                                                   9.3%
  MARC                                                   4.0%
  FIELDS                                                 3.5%
  TAG                                                    3.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.2%

Ten most frequent errors:
  1. NS command - no next screen                        33.5%
  2. First word of command is invalid                   25.2%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.5%
  6. DISPLAY command - no FIND results                   1.9%
  7. PS command - no previous screen                     1.6%
  8. NS of SHOW/EXP command-no next screen               1.5%
  9. KW search in database w/o KW index                  1.3%
 10. Valid command at an inappropriate time              1.2%
 11. All others                                         15.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.8%
  2. FIND                                               10.9%
  3. INDEXES                                             6.5%
  4. COMMAND WORDS                                       5.3%
  5. Unrecognized term                                   4.8%
  6. PASSWORDS                                           3.3%
  7. LOCATE (PE DB)                                      2.5%
  8. DISPLAY                                             2.3%
  9. NRLF                                                2.0%
 10. ADD-ON SEARCH                                       1.6%
 11. All others                                         32.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.5%
  2. First word of command is invalid                   14.0%
  3. FIND command with invalid index name               12.0%
  4. DISPLAY command-first of >1 screen                  3.4%
  5. DISPLAY command - middle of >1 screen               3.4%
  6. DISPLAY command-complete in one screen              2.7%
  7. F/BR with index invalid in current DB               2.4%
  8. TW search with zero results                         2.1%
  9. NS command - no next screen                         2.0%
 10. FIND command retrieves 1 book                       1.9%
 11. All others                                         32.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            54.2%
  2. GLOSSARY                                            8.1%
  3. SEARCH                                              7.2%
  4. SETTINGS                                            6.4%
  5. DATABASE NEWS                                       5.5%
  6. MAIL STATUS                                         3.0%
  7. STATISTICS                                          2.5%
  8. NEWS                                                2.1%
  9. PE LOADING STATISTICS                               1.7%
 10. SYSTEMS INFORMATION                                 1.7%
 11. All others                                          7.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)