MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/02/02 through 02/08/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 612               2,082               2,694
Davis                  1,382                 180               1,562
Irvine                   325                   0                 325
Los Angeles               17                 346                 363
Riverside                391                  77                 468
San Diego                255                 143                 398
San Francisco            139                   0                 139
Santa Barbara            299                  76                 375
Santa Cruz               170                 136                 306
LBL                        0                  90                  90
LLL                        0                  64                  64
Other - UC                31                 172                 203
CSL                        0                 166                 166
CSU                      n/a                 133                 133
Other-Non-UC             n/a               3,378               3,378
                       _______             ______              _____
                       3,621               7,043              10,664


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              269              669                  6,697
     2-4  a.m.              199              620                  6,403
     4-6  a.m.              161              529                  4,032
     6-8  a.m.              384            1,053                 10,328
     8-10 a.m.            1,533            6,256                 44,892
    10-12 a.m.            2,010            7,791                 55,254
    12-2  p.m.            1,730            6,400                 49,708
     2-4  p.m.            2,064            8,126                 60,499
     4-6  p.m.            1,287            5,327                 36,649
     6-8  p.m.              482            1,859                 15,396
     8-10 p.m.              249              992                  9,451
    10-12 p.m.              296            1,008                  8,404
    __________       __________       __________      _________________
        Total:           10,664           40,630                307,713


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,917               6,449               8,366
Davis                  6,439                 933               7,372
Irvine                 1,569                   0               1,569
Los Angeles              301                 827               1,128
Riverside              1,726                 244               1,970
San Diego                816                 316               1,132
San Francisco            320                   0                 320
Santa Barbara          1,345                 176               1,521
Santa Cruz             1,733                 255               1,988
LBL                        0                  86                  86
LLL                        0                 145                 145
Other - UC                49                 585                 634
CSL                        0                 151                 151
CSU                      n/a                 569                 569
Other-Non-UC             n/a              13,679              13,679
                       _______             ______              _____
                      16,215              24,415              40,630

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              17,325              50,478              67,803
Davis                 38,516               6,062              44,578
Irvine                11,639                   0              11,639
Los Angeles              611               7,769               8,380
Riverside             14,100               2,780              16,880
San Diego              4,207               3,759               7,966
San Francisco          2,933                   0               2,933
Santa Barbara         12,828               1,747              14,575
Santa Cruz             4,955               3,210               8,165
LBL                        0                 796                 796
LLL                        0               1,662               1,662
Other - UC               903               6,204               7,107
CSL                        0               1,173               1,173
CSU                      n/a               5,466               5,466
Other-Non-UC             n/a             108,590             108,590
                       _______             ______              _____
                     108,017             199,696             307,713


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              3.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:16
Average session length (minutes:seconds)               15:43
Longest session recorded (minutes:seconds)              1134
Average number of searches completed per session         3.8
Retrievals per search - median                           2.0
Retrievals per search - average                         67.6
Retrievals per search - standard deviation            1246.4
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                3.5%
Percent of long searches completed
  (includes partial results)                            67.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        39,147    35.9%
  DISPLAY (excluding automatic displays)      36,854    33.8%
  ACFIND                                           9     0.0%
  BROWSE                                         231     0.2%
  SELECT                                         121     0.1%
  HELP                                           667     0.6%
  EXPLAIN                                        574     0.5%
  SET/RESET                                    2,006     1.8%
  SHOW                                           257     0.2%
  AT                                           2,987     2.7%
  ADD ON (AND, OR, AND NOT)                    1,472     1.4%
  LOGON or LOGOFF                             18,532    17.0%
  COMMENT                                          2     0.0%
  SAVE                                         1,056     1.0%
  USE                                            739     0.7%
  OTHER                                        4,323     4.0%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,559  13.6%   1,289   23.2%      10    81.5   322.9
  AUTHOR           1,824   4.5%     462   25.3%      13    99.4   487.6
  CORPORATE AUTH     603   1.5%     201   33.3%      17   324.5  1600.3
  EXACT CA             7   0.0%       1   14.3%      32    88.5   115.3
  TITLE WORD       9,764  23.9%   3,151   32.3%       4    41.5   460.2
  EXACT TITLE      5,326  13.0%   1,560   29.3%       2    21.7   163.5
  TITLE -> TW      1,091   2.7%     270   24.7%       9    63.1   338.3
  TITLE -> XT      1,221   3.0%     487   39.9%       1    12.2    80.0
  SUBJECT          1,657   4.1%     518   31.3%      39   747.3  6391.8
  EXACT SUBJECT      168   0.4%      33   19.6%      46   246.6   530.0
  PERIODICAL       7,567  18.5%   1,646   21.8%       4   102.5  1353.4
  EXACT PE         2,846   7.0%     408   14.3%       3    21.4   165.2
  RPE                  3   0.0%       0    0.0%      13    19.3    19.3
  XRP                  2   0.0%       0    0.0%       5     4.5     0.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            75   0.2%      11   14.7%      52   398.0   779.6
  DATE               435   1.1%      89   20.5%       4   234.9  2326.1
  FORM               451   1.1%     107   23.7%      11   146.0   390.4
  NUMBER*             24   0.1%      12   50.0%       4  2011.8  6332.4
  MUSIC*              18   0.0%      14   77.8%       3     2.5     1.0
  SERIES           1,138   2.8%     366   32.2%       4    50.8   167.8
  UNIFORM TITLE        4   0.0%       1   25.0%       1     1.0     0.0
  Other indexes    1,120   2.7%     406   36.2%       1     9.8   120.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,086   5.4%     568   27.2%       4   101.5  1062.2
  Single          36,615  94.6%   9,874   27.0%       4    93.1  1503.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       68  30.2%      15   22.1%       6    46.0   113.0
  CORPORATE AUTH       1   0.4%       0    0.0%       3     3.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            123  54.7%      29   23.6%     111   224.5   465.6
  EXACT SUBJECT       31  13.8%       3    9.7%      43   100.5   138.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   0.9%       0    0.0%       3     3.0     2.8

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             226   100%      47   20.8%      30   147.3   356.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.5%
  BRIEF                                                 64.4%
  LONG                                                   9.9%
  MARC                                                   4.5%
  FIELDS                                                 3.1%
  TAG                                                    3.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.7%

Ten most frequent errors:
  1. NS command - no next screen                        32.7%
  2. First word of command is invalid                   27.3%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.5%
  6. PS command - no previous screen                     1.9%
  7. DISPLAY command - no FIND results                   1.9%
  8. KW search in database w/o KW index                  1.6%
  9. Valid command at an inappropriate time              1.4%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         13.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.6%
  2. FIND                                               11.8%
  3. COMMAND WORDS                                       7.5%
  4. PASSWORDS                                           6.3%
  5. INDEXES                                             5.7%
  6. Unrecognized term                                   5.2%
  7. DATABASES                                           3.5%
  8. CATALOG                                             2.6%
  9. LOCATE (PE DB)                                      1.9%
 10. DISPLAY                                             1.7%
 11. All others                                         29.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.2%
  2. First word of command is invalid                   14.5%
  3. FIND command with invalid index name               11.6%
  4. DISPLAY command - middle of >1 screen               4.0%
  5. NS command - no next screen                         3.7%
  6. DISPLAY command-complete in one screen              3.4%
  7. DISPLAY command-first of >1 screen                  3.2%
  8. TW search with zero results                         2.1%
  9. FIND command retrieves >1 book                      2.0%
 10. F/BR with index invalid in current DB               1.5%
 11. All others                                         28.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            51.8%
  2. MAIL STATUS                                        13.5%
  3. GLOSSARY                                            8.4%
  4. SEARCH                                              6.8%
  5. TIME                                                5.6%
  6. DATABASE NEWS                                       2.8%
  7. SETTINGS                                            1.6%
  8. TERMINAL                                            1.2%
  9. NEWS                                                1.2%
 10. MAIL SETTINGS                                       1.2%
 11. All others                                          6.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)