MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/09/02 through 02/15/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 746               2,198               2,944
Davis                  1,592                 171               1,763
Irvine                   363                   0                 363
Los Angeles               14                 400                 414
Riverside                384                  70                 454
San Diego                335                 136                 471
San Francisco            156                   0                 156
Santa Barbara            284                  78                 362
Santa Cruz               156                 163                 319
LBL                        0                  71                  71
LLL                        0                  49                  49
Other - UC                22                 186                 208
CSL                        0                 141                 141
CSU                      n/a                 139                 139
Other-Non-UC             n/a               3,802               3,802
                       _______             ______              _____
                       4,052               7,604              11,656


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              235              949                 10,564
     2-4  a.m.              212              807                 10,406
     4-6  a.m.              181              822                  6,355
     6-8  a.m.              409            1,216                  9,756
     8-10 a.m.            1,472            5,265                 35,301
    10-12 a.m.            2,222            8,541                 60,535
    12-2  p.m.            2,030            7,678                 56,290
     2-4  p.m.            2,302            8,355                 62,955
     4-6  p.m.            1,482            5,575                 39,881
     6-8  p.m.              490            1,757                 14,939
     8-10 p.m.              282            1,134                  9,429
    10-12 p.m.              339            1,279                 10,593
    __________       __________       __________      _________________
        Total:           11,656           43,378                327,004


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,964               7,250               9,214
Davis                  6,254                 848               7,102
Irvine                 1,728                   0               1,728
Los Angeles               45                 831                 876
Riverside              1,585                 193               1,778
San Diego              1,328                 284               1,612
San Francisco            414                   0                 414
Santa Barbara          1,174                 196               1,370
Santa Cruz             1,095                 330               1,425
LBL                        0                 110                 110
LLL                        0                 136                 136
Other - UC                43                 638                 681
CSL                        0                 254                 254
CSU                      n/a                 547                 547
Other-Non-UC             n/a              16,131              16,131
                       _______             ______              _____
                      15,630              27,748              43,378

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              18,776              51,507              70,283
Davis                 39,850               5,431              45,281
Irvine                11,970                   0              11,970
Los Angeles              352               8,698               9,050
Riverside              9,093               1,196              10,289
San Diego              6,403               1,894               8,297
San Francisco          4,325                   0               4,325
Santa Barbara          9,278               1,308              10,586
Santa Cruz             4,692               2,384               7,076
LBL                        0                 925                 925
LLL                        0                 959                 959
Other - UC             1,010               5,392               6,402
CSL                        0               2,093               2,093
CSU                      n/a               6,538               6,538
Other-Non-UC             n/a             132,930             132,930
                       _______             ______              _____
                     105,749             221,255             327,004


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              3.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.2


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:13
Average session length (minutes:seconds)               15:48
Longest session recorded (minutes:seconds)            643:35
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         92.5
Retrievals per search - standard deviation            2980.8
Percent of searches completed with 0 results            27.0%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            65.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        41,918    35.9%
  DISPLAY (excluding automatic displays)      39,854    34.2%
  ACFIND                                          14     0.0%
  BROWSE                                         477     0.4%
  SELECT                                         290     0.2%
  HELP                                           735     0.6%
  EXPLAIN                                        832     0.7%
  SET/RESET                                    2,309     2.0%
  SHOW                                           263     0.2%
  AT                                           2,605     2.2%
  ADD ON (AND, OR, AND NOT)                    1,429     1.2%
  LOGON or LOGOFF                             20,197    17.3%
  COMMENT                                          1     0.0%
  SAVE                                           533     0.5%
  USE                                            805     0.7%
  OTHER                                        4,384     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,896  13.4%   1,349   22.9%      10    86.2   313.9
  AUTHOR           1,565   3.6%     409   26.1%      11    99.6   358.8
  CORPORATE AUTH     548   1.2%     212   38.7%      16   560.3  3134.7
  EXACT CA            10   0.0%       3   30.0%      28   359.4   564.8
  TITLE WORD      10,572  24.1%   3,324   31.4%       4    63.7  2174.1
  EXACT TITLE      6,928  15.8%   2,014   29.1%       2    17.4   116.7
  TITLE -> TW        826   1.9%     197   23.8%       7   118.2   991.6
  TITLE -> XT      1,110   2.5%     521   46.9%       1    14.1   106.3
  SUBJECT          1,905   4.3%     688   36.1%      47   934.5 13667.9
  EXACT SUBJECT      166   0.4%      42   25.3%      75  1432.7  4681.5
  PERIODICAL       8,076  18.4%   1,692   20.9%       5    77.8  1170.8
  EXACT PE         2,958   6.7%     432   14.6%       2    24.4   370.8
  RPE                  2   0.0%       0    0.0%       8     8.0     7.1
  XRP                  3   0.0%       0    0.0%       5     4.0     1.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            48   0.1%       6   12.5%      72 11375.5 46888.3
  DATE               596   1.4%     143   24.0%       5    57.5   212.5
  FORM               451   1.0%      71   15.7%      16   420.1  3146.7
  NUMBER*             24   0.1%      12   50.0%       2    70.3   169.5
  MUSIC*              10   0.0%       5   50.0%      23   304.8   636.7
  SERIES           1,220   2.8%     425   34.8%       4   142.5  1488.3
  UNIFORM TITLE       10   0.0%       4   40.0%      35   156.0   309.9
  Other indexes    1,020   2.3%     413   40.5%       1    12.1   131.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,385   5.8%     638   26.8%       4    70.3   535.4
  Single          39,038  94.2%  10,665   27.3%       4   131.7  3655.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      101  22.4%      25   24.8%       4    31.2   101.9
  CORPORATE AUTH       5   1.1%       0    0.0%       6    93.4   159.3
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            303  67.2%      68   22.4%      60   153.8   390.3
  EXACT SUBJECT       38   8.4%      10   26.3%     138   412.5   637.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               4   0.9%       1   25.0%       9     7.0     3.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             455   100%     106   23.3%      20   144.9   381.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.5%
  BRIEF                                                 66.0%
  LONG                                                  10.5%
  MARC                                                   4.8%
  FIELDS                                                 2.8%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.9%

Ten most frequent errors:
  1. NS command - no next screen                        32.7%
  2. First word of command is invalid                   26.1%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command contains invalid word               4.9%
  5. Search term missing from search command             2.4%
  6. PS command - no previous screen                     1.7%
  7. Valid command at an inappropriate time              1.5%
  8. Command contains escape or arrow key                1.5%
  9. DISPLAY command - no FIND results                   1.4%
 10. KW search in database w/o KW index                  1.3%
 11. All others                                         14.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.4%
  2. FIND                                               11.8%
  3. Unrecognized term                                   6.5%
  4. COMMAND WORDS                                       5.9%
  5. INDEXES                                             5.0%
  6. DATABASES                                           3.2%
  7. PASSWORDS                                           3.1%
  8. CATALOG                                             2.9%
  9. NRLF                                                1.9%
 10. LOCATE (PE DB)                                      1.9%
 11. All others                                         34.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.9%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name                9.9%
  4. DISPLAY command - middle of >1 screen               4.4%
  5. F/BR with index invalid in current DB               2.6%
  6. DISPLAY command-first of >1 screen                  2.6%
  7. DISPLAY command - last of >1 screen                 2.1%
  8. DISPLAY command-complete in one screen              2.0%
  9. NS command - no next screen                         2.0%
 10. KW search in database w/o KW index                  1.9%
 11. All others                                         33.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            50.4%
  2. MAIL STATUS                                        10.5%
  3. SEARCH                                              7.8%
  4. GLOSSARY                                            5.8%
  5. SETTINGS                                            4.3%
  6. DATABASE NEWS                                       2.7%
  7. TIME                                                2.3%
  8. 2292                                                1.9%
  9. NEWS                                                1.6%
 10. STATISTICS                                          1.6%
 11. All others                                         11.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)