MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/16/02 through 02/22/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 611               1,818               2,429
Davis                  1,333                 160               1,493
Irvine                   347                   0                 347
Los Angeles               10                 376                 386
Riverside                358                  60                 418
San Diego                311                  85                 396
San Francisco            147                   0                 147
Santa Barbara            281                 116                 397
Santa Cruz               174                 159                 333
LBL                        0                  51                  51
LLL                        0                  46                  46
Other - UC                29                 181                 210
CSL                        0                 122                 122
CSU                      n/a                 156                 156
Other-Non-UC             n/a               3,464               3,464
                       _______             ______              _____
                       3,601               6,794              10,395


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              238              823                  5,879
     2-4  a.m.              178              794                  6,131
     4-6  a.m.              173              610                  3,918
     6-8  a.m.              366            1,051                  8,714
     8-10 a.m.            1,212            4,764                 30,873
    10-12 a.m.            1,891            7,716                 49,878
    12-2  p.m.            1,820            6,905                 53,335
     2-4  p.m.            2,143            7,459                 57,421
     4-6  p.m.            1,295            4,640                 36,342
     6-8  p.m.              495            1,851                 21,602
     8-10 p.m.              310            1,204                 10,912
    10-12 p.m.              274              927                  6,826
    __________       __________       __________      _________________
        Total:           10,395           38,744                291,831


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,812               5,973               7,785
Davis                  5,221                 655               5,876
Irvine                 1,901                   0               1,901
Los Angeles              179               1,011               1,190
Riverside              1,725                 162               1,887
San Diego              1,485                 172               1,657
San Francisco            259                   0                 259
Santa Barbara          1,307                 297               1,604
Santa Cruz             1,314                 321               1,635
LBL                        0                  72                  72
LLL                        0                 144                 144
Other - UC                74                 531                 605
CSL                        0                 117                 117
CSU                      n/a                 635                 635
Other-Non-UC             n/a              13,377              13,377
                       _______             ______              _____
                      15,277              23,467              38,744

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,575              46,434              62,009
Davis                 38,784               3,360              42,144
Irvine                11,157                   0              11,157
Los Angeles              747               7,728               8,475
Riverside             10,295               1,212              11,507
San Diego              8,129               1,697               9,826
San Francisco          1,545                   0               1,545
Santa Barbara          9,390               2,065              11,455
Santa Cruz            11,312               3,055              14,367
LBL                        0                 341                 341
LLL                        0               1,310               1,310
Other - UC               413               4,308               4,721
CSL                        0                 816                 816
CSU                      n/a               7,473               7,473
Other-Non-UC             n/a             104,685             104,685
                       _______             ______              _____
                     107,347             184,484             291,831


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              1.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:01
Average session length (minutes:seconds)               15:03
Longest session recorded (minutes:seconds)            981:51
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         61.2
Retrievals per search - standard deviation             936.5
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.5%
Percent of long searches completed
  (includes partial results)                            63.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,445    36.0%
  DISPLAY (excluding automatic displays)      35,410    34.0%
  ACFIND                                           3     0.0%
  BROWSE                                         346     0.3%
  SELECT                                         114     0.1%
  HELP                                           629     0.6%
  EXPLAIN                                        547     0.5%
  SET/RESET                                    2,031     2.0%
  SHOW                                           186     0.2%
  AT                                           2,722     2.6%
  ADD ON (AND, OR, AND NOT)                    1,287     1.2%
  LOGON or LOGOFF                             18,083    17.4%
  COMMENT                                          0     0.0%
  SAVE                                           611     0.6%
  USE                                            666     0.6%
  OTHER                                        3,935     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,642  14.5%   1,228   21.8%      11    88.2   763.9
  AUTHOR           1,437   3.7%     372   25.9%      10   120.8   979.9
  CORPORATE AUTH     425   1.1%     145   34.1%      16   375.9  1941.6
  EXACT CA            11   0.0%       2   18.2%       7    27.8    30.5
  TITLE WORD       9,100  23.4%   2,924   32.1%       4    51.0   626.9
  EXACT TITLE      6,443  16.6%   1,906   29.6%       2    19.0   126.1
  TITLE -> TW        806   2.1%     209   25.9%       8   139.5  1599.8
  TITLE -> XT        878   2.3%     393   44.8%       1     6.8    32.2
  SUBJECT          1,606   4.1%     568   35.4%      42   547.6  3507.5
  EXACT SUBJECT      132   0.3%      50   37.9%      83   320.6   921.8
  PERIODICAL       6,983  17.9%   1,397   20.0%       5    67.7  1271.5
  EXACT PE         2,758   7.1%     391   14.2%       2    18.7   342.9
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            47   0.1%       2    4.3%      72    99.1   142.1
  DATE               374   1.0%      99   26.5%       4   109.2   953.6
  FORM               287   0.7%      52   18.1%      20   207.7  1202.7
  NUMBER*             23   0.1%      12   52.2%       2     1.8     0.8
  MUSIC*              10   0.0%       7   70.0%      27    44.0    29.4
  SERIES             954   2.5%     314   32.9%       3    69.0   307.7
  UNIFORM TITLE       21   0.1%       5   23.8%     377   965.0  1282.6
  Other indexes      980   2.5%     351   35.8%       1     5.4    48.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,851   5.0%     501   27.1%       3    74.3   678.8
  Single          35,133  95.0%   9,414   26.8%       4    80.5  1090.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       22   7.1%       3   13.6%       3    33.4   108.3
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             1   0.3%       0    0.0%      17    17.0     0.0
  SUBJECT            217  70.0%      57   26.3%      51   675.5  5354.0
  EXACT SUBJECT       69  22.3%      36   52.2%      39   377.0   771.3
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.3%       0    0.0%      47    47.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             317   100%      97   30.6%      32   553.3  4576.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.4%
  BRIEF                                                 66.4%
  LONG                                                   9.7%
  MARC                                                   4.1%
  FIELDS                                                 3.0%
  TAG                                                    2.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        35.0%
  2. First word of command is invalid                   24.9%
  3. FIND command with invalid index name               11.4%
  4. DISPLAY command contains invalid word               4.7%
  5. Search term missing from search command             2.6%
  6. DISPLAY command - no FIND results                   2.1%
  7. PS command - no previous screen                     1.9%
  8. KW search in database w/o KW index                  1.4%
  9. Valid command at an inappropriate time              1.2%
 10. Command contains escape or arrow key                1.0%
 11. All others                                         13.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.7%
  2. FIND                                               11.9%
  3. COMMAND WORDS                                       6.6%
  4. PASSWORDS                                           6.4%
  5. INDEXES                                             6.0%
  6. Unrecognized term                                   5.5%
  7. NRLF                                                2.9%
  8. ADD-ON SEARCH                                       2.0%
  9. DISPLAY                                             2.0%
 10. DATABASES                                           1.8%
 11. All others                                         28.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.7%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name               11.1%
  4. FIND command retrieves >1 book                      4.3%
  5. DISPLAY command - middle of >1 screen               4.3%
  6. DISPLAY command-first of >1 screen                  3.4%
  7. KW search in database w/o KW index                  2.2%
  8. DISPLAY command - last of >1 screen                 2.0%
  9.                                      320            2.0%
 10. TW search with zero results                         1.9%
 11. All others                                         30.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.3%
  2. SEARCH                                             10.2%
  3. SETTINGS                                            5.7%
  4. GLOSSARY                                            5.1%
  5. TIME                                                4.0%
  6. MAIL STATUS                                         4.0%
  7. DATABASE NEWS                                       2.3%
  8. TERMINAL                                            2.3%
  9. 0168                                                1.7%
 10. EXPERIMENTS                                         1.1%
 11. All others                                         11.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)