MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/23/02 through 03/01/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 694               2,163               2,857
Davis                  1,487                 168               1,655
Irvine                   384                   0                 384
Los Angeles                5                 418                 423
Riverside                411                  88                 499
San Diego                342                 112                 454
San Francisco            159                   0                 159
Santa Barbara            328                 106                 434
Santa Cruz               194                 187                 381
LBL                        0                  74                  74
LLL                        0                  43                  43
Other - UC                38                 262                 300
CSL                        0                 184                 184
CSU                      n/a                 156                 156
Other-Non-UC             n/a               3,669               3,669
                       _______             ______              _____
                       4,042               7,630              11,672


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              295            1,072                 10,463
     2-4  a.m.              209              742                  5,805
     4-6  a.m.              181              736                  6,254
     6-8  a.m.              398            1,164                  8,919
     8-10 a.m.            1,554            5,462                 39,512
    10-12 a.m.            2,157            7,791                 56,332
    12-2  p.m.            1,980            7,297                 53,396
     2-4  p.m.            2,332            8,328                 64,566
     4-6  p.m.            1,425            5,636                 42,892
     6-8  p.m.              500            2,004                 16,930
     8-10 p.m.              350            1,157                 11,478
    10-12 p.m.              291            1,096                 12,128
    __________       __________       __________      _________________
        Total:           11,672           42,485                328,675


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,912               7,087               8,999
Davis                  5,392               1,053               6,445
Irvine                 1,809                   0               1,809
Los Angeles               22               1,049               1,071
Riverside              2,108                 247               2,355
San Diego              1,013                 228               1,241
San Francisco            394                   0                 394
Santa Barbara          1,213                 206               1,419
Santa Cruz               973                 481               1,454
LBL                        0                 105                 105
LLL                        0                 129                 129
Other - UC                75                 707                 782
CSL                        0                 194                 194
CSU                      n/a                 636                 636
Other-Non-UC             n/a              15,452              15,452
                       _______             ______              _____
                      14,911              27,574              42,485

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,643              64,658              80,301
Davis                 35,826               4,227              40,053
Irvine                11,385                   0              11,385
Los Angeles              286               8,876               9,162
Riverside             13,387               2,023              15,410
San Diego              4,826               1,798               6,624
San Francisco          4,525                   0               4,525
Santa Barbara         10,601               2,235              12,836
Santa Cruz             4,825               4,864               9,689
LBL                        0               1,386               1,386
LLL                        0                 762                 762
Other - UC               587               5,506               6,093
CSL                        0               1,436               1,436
CSU                      n/a               6,478               6,478
Other-Non-UC             n/a             122,535             122,535
                       _______             ______              _____
                     101,891             226,784             328,675


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              3.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:17
Average session length (minutes:seconds)               15:20
Longest session recorded (minutes:seconds)            523:03
Average number of searches completed per session         3.6
Retrievals per search - median                           2.0
Retrievals per search - average                         62.1
Retrievals per search - standard deviation             839.4
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            63.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        41,037    35.6%
  DISPLAY (excluding automatic displays)      39,278    34.1%
  ACFIND                                          22     0.0%
  BROWSE                                         386     0.3%
  SELECT                                         234     0.2%
  HELP                                           740     0.6%
  EXPLAIN                                        781     0.7%
  SET/RESET                                    2,226     1.9%
  SHOW                                           184     0.2%
  AT                                           2,594     2.3%
  ADD ON (AND, OR, AND NOT)                    1,411     1.2%
  LOGON or LOGOFF                             20,496    17.8%
  COMMENT                                          2     0.0%
  SAVE                                           637     0.6%
  USE                                            772     0.7%
  OTHER                                        4,485     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,858  13.7%   1,370   23.4%      11    85.0   406.7
  AUTHOR           1,564   3.6%     394   25.2%      10   121.3   469.6
  CORPORATE AUTH     480   1.1%     173   36.0%      15   315.4  1466.3
  EXACT CA             7   0.0%       1   14.3%      20    32.7    42.9
  TITLE WORD      10,113  23.6%   3,235   32.0%       4    43.1   616.8
  EXACT TITLE      5,986  14.0%   1,818   30.4%       2    18.0   102.1
  TITLE -> TW        944   2.2%     249   26.4%       8    60.0   212.7
  TITLE -> XT      1,173   2.7%     530   45.2%       1     5.7    20.5
  SUBJECT          1,932   4.5%     692   35.8%      45   619.0  3734.1
  EXACT SUBJECT      145   0.3%      26   17.9%      42   305.7  1065.2
  PERIODICAL       8,403  19.6%   1,689   20.1%       5    85.9   981.1
  EXACT PE         3,156   7.4%     447   14.2%       3    19.0   256.7
  RPE                  5   0.0%       1   20.0%       2     5.0     6.7
  XRP                  2   0.0%       0    0.0%      18    17.5    12.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           100   0.2%      20   20.0%      29   256.5   490.3
  DATE               535   1.2%     130   24.3%       4    85.6   494.1
  FORM               536   1.3%     106   19.8%      13   115.9   348.6
  NUMBER*             26   0.1%      13   50.0%       3  1297.4  4302.1
  MUSIC*               4   0.0%       2   50.0%     153   152.5   202.9
  SERIES           1,019   2.4%     300   29.4%       3    76.4   492.0
  UNIFORM TITLE        9   0.0%       3   33.3%      39    65.3    79.5
  Other indexes      879   2.1%     342   38.9%       1    57.8   638.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,152   5.3%     594   27.6%       4    54.8   303.6
  Single          38,345  94.7%  10,306   26.9%       4    88.1  1022.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       40  11.4%       6   15.0%      10    32.7    65.9
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             1   0.3%       0    0.0%       2     2.0     0.0
  SUBJECT            252  72.0%      58   23.0%      34   115.1   164.0
  EXACT SUBJECT       56  16.0%       7   12.5%      34   247.2   541.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.3%       0    0.0%      43    43.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             367   100%      72   19.6%      25   123.9   264.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.1%
  BRIEF                                                 66.1%
  LONG                                                  10.6%
  MARC                                                   3.9%
  FIELDS                                                 3.6%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        33.6%
  2. First word of command is invalid                   25.1%
  3. FIND command with invalid index name               12.8%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.7%
  6. PS command - no previous screen                     2.0%
  7. Valid command at an inappropriate time              1.7%
  8. DISPLAY command - no FIND results                   1.5%
  9. Command contains escape or arrow key                1.3%
 10. KW search in database w/o KW index                  1.2%
 11. All others                                         13.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.3%
  2. FIND                                               11.4%
  3. INDEXES                                             7.2%
  4. COMMAND WORDS                                       4.9%
  5. Unrecognized term                                   4.4%
  6. PASSWORDS                                           4.2%
  7. DATES                                               3.3%
  8. DISPLAY                                             3.3%
  9. ADD-ON SEARCH                                       2.7%
 10. NRLF                                                1.7%
 11. All others                                         29.7%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.4%
  2. First word of command is invalid                   13.1%
  3. FIND command with invalid index name               12.0%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. DISPLAY command-first of >1 screen                  3.9%
  6. NS command - no next screen                         3.3%
  7. DISPLAY command-complete in one screen              2.6%
  8. FIND command retrieves >1 book                      2.4%
  9. DISPLAY command - last of >1 screen                 2.2%
 10. Help requested from SET DB command                  1.7%
 11. All others                                         30.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            66.3%
  2. SEARCH                                              9.0%
  3. GLOSSARY                                            8.4%
  4. SETTINGS                                            8.4%
  5. DATABASE NEWS                                       2.4%
  6. IAC NEWS                                            1.2%
  7. LOCATION                                            0.6%
  8. UCSF PASSWORDS                                      0.6%
  9. 0408                                                0.6%
 10. SYSTEM NEWS                                         0.6%
 11. All others                                          1.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)