MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/02/02 through 03/08/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 712               2,132               2,844
Davis                  1,635                 177               1,812
Irvine                   400                   0                 400
Los Angeles               18                 376                 394
Riverside                412                  82                 494
San Diego                321                 129                 450
San Francisco            148                   0                 148
Santa Barbara            284                 118                 402
Santa Cruz               181                 209                 390
LBL                        0                  65                  65
LLL                        0                  38                  38
Other - UC                30                 184                 214
CSL                        0                 126                 126
CSU                      n/a                 169                 169
Other-Non-UC             n/a               3,581               3,581
                       _______             ______              _____
                       4,141               7,386              11,527


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              190              739                  6,351
     2-4  a.m.              193              683                  9,635
     4-6  a.m.              170              708                  6,192
     6-8  a.m.              382            1,225                  9,381
     8-10 a.m.            1,562            5,635                 40,026
    10-12 a.m.            2,228            8,485                 60,782
    12-2  p.m.            2,148            8,245                 59,056
     2-4  p.m.            2,185            8,066                 61,222
     4-6  p.m.            1,292            5,315                 42,129
     6-8  p.m.              546            1,968                 16,590
     8-10 p.m.              327            1,121                  8,850
    10-12 p.m.              304              994                  8,090
    __________       __________       __________      _________________
        Total:           11,527           43,184                328,304


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,310               6,840               9,150
Davis                  6,245                 988               7,233
Irvine                 1,677                   0               1,677
Los Angeles              150                 880               1,030
Riverside              2,459                 306               2,765
San Diego              1,032                 311               1,343
San Francisco            478                   0                 478
Santa Barbara          1,150                 192               1,342
Santa Cruz             1,049                 531               1,580
LBL                        0                  67                  67
LLL                        0                  97                  97
Other - UC                50                 556                 606
CSL                        0                 375                 375
CSU                      n/a                 663                 663
Other-Non-UC             n/a              14,778              14,778
                       _______             ______              _____
                      16,600              26,584              43,184

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              17,951              51,536              69,487
Davis                 49,885               4,162              54,047
Irvine                10,969                   0              10,969
Los Angeles            2,477               6,174               8,651
Riverside             13,404               2,808              16,212
San Diego              4,072               4,113               8,185
San Francisco          3,801                   0               3,801
Santa Barbara         11,649               1,524              13,173
Santa Cruz             3,880               5,503               9,383
LBL                        0               1,142               1,142
LLL                        0               1,104               1,104
Other - UC               357               6,387               6,744
CSL                        0               3,314               3,314
CSU                      n/a              10,378              10,378
Other-Non-UC             n/a             111,714             111,714
                       _______             ______              _____
                     118,445             209,859             328,304


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.2


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:15
Average session length (minutes:seconds)               15:18
Longest session recorded (minutes:seconds)            521:22
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         73.3
Retrievals per search - standard deviation            1361.1
Percent of searches completed with 0 results            27.6%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            66.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        41,494    36.1%
  DISPLAY (excluding automatic displays)      38,303    33.3%
  ACFIND                                           9     0.0%
  BROWSE                                         265     0.2%
  SELECT                                         158     0.1%
  HELP                                           685     0.6%
  EXPLAIN                                        674     0.6%
  SET/RESET                                    2,289     2.0%
  SHOW                                           194     0.2%
  AT                                           2,771     2.4%
  ADD ON (AND, OR, AND NOT)                    1,664     1.4%
  LOGON or LOGOFF                             20,156    17.5%
  COMMENT                                          2     0.0%
  SAVE                                         1,003     0.9%
  USE                                            715     0.6%
  OTHER                                        4,533     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,313  14.4%   1,491   23.6%      10    86.3   523.1
  AUTHOR           1,534   3.5%     411   26.8%      11   113.9   431.3
  CORPORATE AUTH     438   1.0%     151   34.5%      25   658.7  2028.4
  EXACT CA             7   0.0%       2   28.6%      12    25.6    27.3
  TITLE WORD       9,614  22.0%   3,133   32.6%       4    41.8   319.3
  EXACT TITLE      6,653  15.2%   2,125   31.9%       2    19.3   147.1
  TITLE -> TW      1,110   2.5%     279   25.1%      10   238.4  4233.7
  TITLE -> XT      1,122   2.6%     505   45.0%       2     8.5    54.4
  SUBJECT          2,433   5.6%     841   34.6%      51   577.9  5598.6
  EXACT SUBJECT      133   0.3%      41   30.8%      55   308.9   824.3
  PERIODICAL       7,713  17.6%   1,511   19.6%       5   102.4  1175.4
  EXACT PE         2,960   6.8%     427   14.4%       3    21.5   132.8
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           277   0.6%      27    9.7%       7   190.5   657.9
  DATE               519   1.2%     122   23.5%       4   126.3   659.8
  FORM               730   1.7%     165   22.6%       8   486.8  7259.6
  NUMBER*             57   0.1%      19   33.3%       2    27.1    74.8
  MUSIC*               5   0.0%       4   80.0%      17    17.0     0.0
  SERIES           1,095   2.5%     418   38.2%       3    51.7   191.6
  UNIFORM TITLE        9   0.0%       5   55.6%       2     2.8     2.4
  Other indexes    1,064   2.4%     452   42.5%       1    48.6   549.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,434   5.9%     655   26.9%       3   210.4  4183.1
  Single          38,574  94.1%  10,762   27.9%       4    92.6  1277.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       34  14.7%       9   26.5%       5    34.0    57.1
  CORPORATE AUTH       3   1.3%       0    0.0%       2     2.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            182  78.4%      33   18.1%      42   825.1  8127.5
  EXACT SUBJECT       13   5.6%       1    7.7%      56    58.7    50.6
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             256   100%      46   18.0%      30   594.7  6848.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.7%
  BRIEF                                                 64.8%
  LONG                                                   9.9%
  MARC                                                   5.1%
  FIELDS                                                 4.5%
  TAG                                                    1.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        33.4%
  2. First word of command is invalid                   25.2%
  3. FIND command with invalid index name               13.5%
  4. DISPLAY command contains invalid word               4.9%
  5. Search term missing from search command             2.8%
  6. PS command - no previous screen                     1.8%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.6%
  9. KW search in database w/o KW index                  1.6%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         12.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.7%
  2. FIND                                               13.8%
  3. COMMAND WORDS                                       6.7%
  4. Unrecognized term                                   6.2%
  5. INDEXES                                             5.5%
  6. LOCATE (PE DB)                                      3.1%
  7. PASSWORDS                                           2.7%
  8. DISPLAY                                             2.2%
  9. MAIL                                                1.9%
 10. ADD-ON SEARCH                                       1.8%
 11. All others                                         29.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.9%
  2. First word of command is invalid                   14.6%
  3. FIND command with invalid index name               14.3%
  4. TW search with zero results                         3.5%
  5. DISPLAY command - middle of >1 screen               3.1%
  6. FIND command retrieves >1 book                      2.9%
  7. DISPLAY command-first of >1 screen                  2.7%
  8. DISPLAY command-complete in one screen              2.1%
  9. DISPLAY command - last of >1 screen                 2.1%
 10. F/BR with index invalid in current DB               1.9%
 11. All others                                         30.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            59.1%
  2. GLOSSARY                                            8.0%
  3. SETTINGS                                            6.8%
  4. SEARCH                                              5.7%
  5. PSYCINFO NEWS                                       4.0%
  6. MAIL STATUS                                         2.8%
  7. DATABASE NEWS                                       1.7%
  8. TIME                                                1.7%
  9. PSYCINFO STATISTICS                                 1.1%
 10. SYSTEM NEWS                                         1.1%
 11. All others                                          8.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)