MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/09/02 through 03/15/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 613               1,985               2,598
Davis                  1,351                 159               1,510
Irvine                   287                   0                 287
Los Angeles               11                 382                 393
Riverside                355                  91                 446
San Diego                322                 106                 428
San Francisco            153                   0                 153
Santa Barbara            272                  98                 370
Santa Cruz               157                 179                 336
LBL                        0                  72                  72
LLL                        0                  44                  44
Other - UC                22                 202                 224
CSL                        0                 145                 145
CSU                      n/a                 131                 131
Other-Non-UC             n/a               3,395               3,395
                       _______             ______              _____
                       3,543               6,989              10,532


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              253              978                  9,436
     2-4  a.m.              192              764                  9,209
     4-6  a.m.              176              476                  4,238
     6-8  a.m.              415            1,339                  9,686
     8-10 a.m.            1,441            5,294                 37,507
    10-12 a.m.            2,176            8,062                 56,467
    12-2  p.m.            1,681            5,966                 44,392
     2-4  p.m.            1,772            7,230                 51,063
     4-6  p.m.            1,258            5,097                 44,955
     6-8  p.m.              550            1,865                 12,942
     8-10 p.m.              315            1,315                 10,568
    10-12 p.m.              303              933                  9,752
    __________       __________       __________      _________________
        Total:           10,532           39,319                300,215


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,566               6,681               8,247
Davis                  5,288                 721               6,009
Irvine                   983                   0                 983
Los Angeles               21                 852                 873
Riverside              2,254                 239               2,493
San Diego              1,436                 224               1,660
San Francisco            431                   0                 431
Santa Barbara          1,064                 191               1,255
Santa Cruz               968                 832               1,800
LBL                        0                  61                  61
LLL                        0                 109                 109
Other - UC                 9                 524                 533
CSL                        0                 182                 182
CSU                      n/a                 625                 625
Other-Non-UC             n/a              14,058              14,058
                       _______             ______              _____
                      14,020              25,299              39,319

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              13,784              57,568              71,352
Davis                 34,208               3,612              37,820
Irvine                 7,186                   0               7,186
Los Angeles               68               8,236               8,304
Riverside             12,271               1,635              13,906
San Diego              6,573               3,458              10,031
San Francisco          3,608                   0               3,608
Santa Barbara         10,444               1,645              12,089
Santa Cruz             4,654               4,743               9,397
LBL                        0                 323                 323
LLL                        0                 616                 616
Other - UC               102               5,701               5,803
CSL                        0               1,137               1,137
CSU                      n/a               5,868               5,868
Other-Non-UC             n/a             112,775             112,775
                       _______             ______              _____
                      92,898             207,317             300,215


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:11
Average session length (minutes:seconds)               15:12
Longest session recorded (minutes:seconds)            533:23
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         65.0
Retrievals per search - standard deviation            1309.4
Percent of searches completed with 0 results            27.5%

Percent of searches entered that are long                3.5%
Percent of long searches completed
  (includes partial results)                            66.5%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,966    36.2%
  DISPLAY (excluding automatic displays)      34,727    33.2%
  ACFIND                                           8     0.0%
  BROWSE                                         271     0.3%
  SELECT                                         209     0.2%
  HELP                                           683     0.7%
  EXPLAIN                                        676     0.6%
  SET/RESET                                    2,033     1.9%
  SHOW                                           218     0.2%
  AT                                           2,491     2.4%
  ADD ON (AND, OR, AND NOT)                    1,337     1.3%
  LOGON or LOGOFF                             18,458    17.6%
  COMMENT                                          0     0.0%
  SAVE                                           681     0.7%
  USE                                            666     0.6%
  OTHER                                        4,315     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,320  13.4%   1,270   23.9%      10    91.2   644.5
  AUTHOR           1,306   3.3%     334   25.6%      10   106.1   450.8
  CORPORATE AUTH     390   1.0%     147   37.7%      11   213.3  1167.4
  EXACT CA            31   0.1%      17   54.8%       3    20.6    54.8
  TITLE WORD       8,508  21.4%   2,706   31.8%       4    47.3   293.8
  EXACT TITLE      7,032  17.7%   2,221   31.6%       2    17.0   128.2
  TITLE -> TW        836   2.1%     222   26.6%       8    94.2   682.0
  TITLE -> XT        941   2.4%     441   46.9%       1    12.3   109.1
  SUBJECT          1,808   4.5%     614   34.0%      48   597.7  6341.5
  EXACT SUBJECT      103   0.3%      34   33.0%     133   852.3  2488.1
  PERIODICAL       7,770  19.5%   1,508   19.4%       5    73.3  1080.6
  EXACT PE         2,678   6.7%     393   14.7%       3    33.9   541.7
  RPE                  1   0.0%       0    0.0%      15    15.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           146   0.4%      20   13.7%      18    70.6   160.9
  DATE               466   1.2%     100   21.5%       4    38.2   124.5
  FORM               508   1.3%      91   17.9%      16   522.0  3902.5
  NUMBER*             17   0.0%      10   58.8%       1   434.6  1141.0
  MUSIC*              34   0.1%       4   11.8%     485   646.6   554.7
  SERIES             967   2.4%     336   34.7%       3    64.5   335.7
  UNIFORM TITLE        6   0.0%       2   33.3%      33    30.5    22.6
  Other indexes      924   2.3%     440   47.6%       1    38.8   458.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,032   5.4%     517   25.4%       4    83.8   530.9
  Single          35,488  94.6%   9,837   27.7%       4    90.1  1599.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       14   5.4%       4   28.6%       4    35.5    58.7
  CORPORATE AUTH       2   0.8%       1   50.0%     588   588.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            226  87.9%      58   25.7%      30   112.9   319.7
  EXACT SUBJECT       13   5.1%       3   23.1%     154   432.0  1005.2
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   0.8%       1   50.0%     125   125.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             262   100%      68   26.0%      29   125.8   377.5


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.0%
  BRIEF                                                 66.8%
  LONG                                                   9.2%
  MARC                                                   5.3%
  FIELDS                                                 3.7%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        33.4%
  2. First word of command is invalid                   25.3%
  3. FIND command with invalid index name               13.0%
  4. DISPLAY command contains invalid word               3.9%
  5. Search term missing from search command             2.3%
  6. PS command - no previous screen                     2.0%
  7. DISPLAY command - no FIND results                   1.8%
  8. Valid command at an inappropriate time              1.7%
  9. KW search in database w/o KW index                  1.4%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         13.9%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              31.5%
  2. FIND                                               12.6%
  3. INDEXES                                             6.5%
  4. Unrecognized term                                   6.1%
  5. COMMAND WORDS                                       4.4%
  6. PASSWORDS                                           3.7%
  7. DISPLAY                                             2.8%
  8. LOCATE (PE DB)                                      1.9%
  9. DATABASES                                           1.6%
 10. ADD-ON SEARCH                                       1.5%
 11. All others                                         27.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.5%
  2. First word of command is invalid                   13.8%
  3. FIND command with invalid index name               11.3%
  4. NS command - no next screen                         3.3%
  5. DISPLAY command - middle of >1 screen               2.9%
  6. FIND command retrieves >1 book                      2.4%
  7. F/BR with index invalid in current DB               2.3%
  8. NS of SHOW/EXP command-no next screen               2.1%
  9. DISPLAY command-first of >1 screen                  2.1%
 10. KW search in database w/o KW index                  1.8%
 11. All others                                         32.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.8%
  2. SEARCH                                             10.6%
  3. GLOSSARY                                            4.6%
  4. TERMINAL                                            4.2%
  5. SETTINGS                                            3.7%
  6. PSYCINFO NEWS                                       2.8%
  7. TIME                                                2.8%
  8. BIBLIOGRAPHIC SOFTWARE                              2.3%
  9. NEWS                                                2.3%
 10. TIMEOUT SETTING                                     2.3%
 11. All others                                         11.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)