MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/16/02 through 03/22/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 593               1,957               2,550
Davis                  1,180                 150               1,330
Irvine                   297                   0                 297
Los Angeles                6                 367                 373
Riverside                370                  71                 441
San Diego                296                 136                 432
San Francisco            101                   0                 101
Santa Barbara            202                  73                 275
Santa Cruz               137                 133                 270
LBL                        0                  64                  64
LLL                        0                  46                  46
Other - UC                12                 209                 221
CSL                        0                 123                 123
CSU                      n/a                 125                 125
Other-Non-UC             n/a               3,392               3,392
                       _______             ______              _____
                       3,194               6,846              10,040


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              243              818                  8,029
     2-4  a.m.              205              629                  5,595
     4-6  a.m.              206              603                  4,468
     6-8  a.m.              412            1,044                  8,558
     8-10 a.m.            1,465            5,905                 40,606
    10-12 a.m.            1,932            7,572                 59,046
    12-2  p.m.            1,652            6,004                 56,684
     2-4  p.m.            1,749            6,378                 49,016
     4-6  p.m.            1,220            4,800                 36,787
     6-8  p.m.              430            1,828                 14,904
     8-10 p.m.              266              908                  7,013
    10-12 p.m.              260              731                  5,726
    __________       __________       __________      _________________
        Total:           10,040           37,220                296,432


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,625               5,840               7,465
Davis                  4,748                 886               5,634
Irvine                 1,603                   0               1,603
Los Angeles               22                 812                 834
Riverside              2,110                 261               2,371
San Diego              1,263                 233               1,496
San Francisco            303                   0                 303
Santa Barbara            964                 166               1,130
Santa Cruz               988                 521               1,509
LBL                        0                  79                  79
LLL                        0                 163                 163
Other - UC                 8                 537                 545
CSL                        0                 181                 181
CSU                      n/a                 624                 624
Other-Non-UC             n/a              13,283              13,283
                       _______             ______              _____
                      13,634              23,586              37,220

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              13,928              44,580              58,508
Davis                 34,400               6,443              40,843
Irvine                10,103                   0              10,103
Los Angeles              158               7,893               8,051
Riverside             11,296               3,614              14,910
San Diego              4,684               2,282               6,966
San Francisco          2,753                   0               2,753
Santa Barbara          8,564               1,384               9,948
Santa Cruz             9,437               5,288              14,725
LBL                        0                 774                 774
LLL                        0                 861                 861
Other - UC                76              10,913              10,989
CSL                        0               1,186               1,186
CSU                      n/a               6,538               6,538
Other-Non-UC             n/a             109,277             109,277
                       _______             ______              _____
                      95,399             201,033             296,432


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              8.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:07
Average session length (minutes:seconds)               15:06
Longest session recorded (minutes:seconds)            473:28
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         68.7
Retrievals per search - standard deviation            1170.4
Percent of searches completed with 0 results            25.2%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            66.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,003    35.7%
  DISPLAY (excluding automatic displays)      34,573    34.3%
  ACFIND                                           9     0.0%
  BROWSE                                         239     0.2%
  SELECT                                         167     0.2%
  HELP                                           572     0.6%
  EXPLAIN                                        614     0.6%
  SET/RESET                                    1,872     1.9%
  SHOW                                           197     0.2%
  AT                                           2,575     2.6%
  ADD ON (AND, OR, AND NOT)                    1,195     1.2%
  LOGON or LOGOFF                             17,768    17.6%
  COMMENT                                          0     0.0%
  SAVE                                           664     0.7%
  USE                                            551     0.5%
  OTHER                                        3,919     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,529  14.7%   1,138   20.6%      11    84.0   683.1
  AUTHOR           1,484   3.9%     353   23.8%       9    89.4   360.4
  CORPORATE AUTH     378   1.0%     122   32.3%      27   241.7   876.3
  EXACT CA            23   0.1%       3   13.0%       8   450.1  1923.0
  TITLE WORD       7,940  21.1%   2,349   29.6%       4    59.0  1722.3
  EXACT TITLE      5,289  14.0%   1,536   29.0%       2    14.2    93.2
  TITLE -> TW        977   2.6%     224   22.9%       7   106.1  1433.6
  TITLE -> XT      1,161   3.1%     475   40.9%       1    10.6   104.9
  SUBJECT          1,664   4.4%     561   33.7%      41   564.4  3351.4
  EXACT SUBJECT       95   0.3%      13   13.7%      82   336.5   710.2
  PERIODICAL       7,783  20.6%   1,558   20.0%       5   104.1  1639.4
  EXACT PE         2,656   7.0%     352   13.3%       2    44.8   608.9
  RPE                  4   0.0%       1   25.0%      10     7.7     4.9
  XRP                  1   0.0%       0    0.0%      10    10.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           133   0.4%      28   21.1%      32   213.1   707.8
  DATE               374   1.0%      82   21.9%       4    92.2   502.7
  FORM               404   1.1%      91   22.5%      14   123.3   428.8
  NUMBER*             14   0.0%       5   35.7%       1     1.8     1.1
  MUSIC*              19   0.1%       8   42.1%       2    49.9   103.8
  SERIES             830   2.2%     235   28.3%       6   131.9  1023.2
  UNIFORM TITLE        6   0.0%       1   16.7%      25    85.4   139.9
  Other indexes      945   2.5%     409   43.3%       1    21.3   250.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,994   5.6%     502   25.2%       4    90.8  1060.5
  Single          33,600  94.4%   8,513   25.3%       4    92.1  1389.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       16   7.5%       3   18.8%      13    71.7   122.7
  CORPORATE AUTH       1   0.5%       0    0.0%      15    15.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            180  84.1%      35   19.4%      44   199.8   772.7
  EXACT SUBJECT       14   6.5%       1    7.1%      31   160.9   261.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               3   1.4%       0    0.0%       8    12.0    11.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             228   100%      41   18.0%      32   173.5   686.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.7%
  BRIEF                                                 66.9%
  LONG                                                   9.5%
  MARC                                                   4.3%
  FIELDS                                                 3.4%
  TAG                                                    2.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.7%

Ten most frequent errors:
  1. NS command - no next screen                        33.3%
  2. First word of command is invalid                   24.6%
  3. FIND command with invalid index name               13.1%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             3.0%
  6. PS command - no previous screen                     2.0%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.2%
  9. KW search in database w/o KW index                  1.2%
 10. Command contains escape or arrow key                1.0%
 11. All others                                         14.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              31.9%
  2. FIND                                               11.6%
  3. Unrecognized term                                   7.5%
  4. COMMAND WORDS                                       6.0%
  5. PASSWORDS                                           4.7%
  6. INDEXES                                             4.6%
  7. DISPLAY                                             2.6%
  8. ADD-ON SEARCH                                       2.4%
  9. NRLF                                                1.8%
 10. AT                                                  1.6%
 11. All others                                         25.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.7%
  2. First word of command is invalid                   13.5%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command - middle of >1 screen               5.1%
  5. DISPLAY command-first of >1 screen                  4.3%
  6. NS command - no next screen                         4.1%
  7. FIND command retrieves >1 book                      3.5%
  8. DISPLAY command-complete in one screen              2.3%
  9. DISPLAY command - last of >1 screen                 2.0%
 10. F/BR with index invalid in current DB               1.6%
 11. All others                                         25.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            58.0%
  2. SEARCH                                             10.8%
  3. GLOSSARY                                            7.4%
  4. SETTINGS                                            7.4%
  5. LAUC NEWS                                           2.8%
  6. DATABASE NEWS                                       2.3%
  7. PSYCINFO NEWS                                       1.7%
  8. TIMEOUT SETTING                                     1.1%
  9. PE LOADING STATISTICS                               1.1%
 10. MAIL STATUS                                         1.1%
 11. All others                                          6.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)