MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/23/02 through 03/29/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 318               1,358               1,676
Davis                    773                 106                 879
Irvine                   187                   0                 187
Los Angeles                6                 300                 306
Riverside                235                  38                 273
San Diego                210                 141                 351
San Francisco            138                   0                 138
Santa Barbara            116                  67                 183
Santa Cruz               138                 126                 264
LBL                        0                  45                  45
LLL                        0                  33                  33
Other - UC                27                 107                 134
CSL                        0                  90                  90
CSU                      n/a                  69                  69
Other-Non-UC             n/a               2,679               2,679
                       _______             ______              _____
                       2,148               5,159               7,307


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              159              478                  8,029
     2-4  a.m.              129              504                  5,346
     4-6  a.m.              150              520                  3,391
     6-8  a.m.              320            1,103                  7,608
     8-10 a.m.            1,057            3,859                 35,932
    10-12 a.m.            1,452            5,786                 37,303
    12-2  p.m.            1,402            5,284                 48,787
     2-4  p.m.            1,249            4,544                 39,517
     4-6  p.m.              743            2,969                 23,940
     6-8  p.m.              262            1,184                 10,131
     8-10 p.m.              199              902                  6,378
    10-12 p.m.              185              619                  6,584
    __________       __________       __________      _________________
        Total:            7,307           27,752                232,946


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 868               4,577               5,445
Davis                  3,260                 815               4,075
Irvine                   823                   0                 823
Los Angeles               15               1,021               1,036
Riverside              1,337                  69               1,406
San Diego                673                 320                 993
San Francisco            291                   0                 291
Santa Barbara            606                 116                 722
Santa Cruz               763                 295               1,058
LBL                        0                  43                  43
LLL                        0                 109                 109
Other - UC                31                 395                 426
CSL                        0                 163                 163
CSU                      n/a                 268                 268
Other-Non-UC             n/a              10,894              10,894
                       _______             ______              _____
                       8,667              19,085              27,752

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               6,515              38,672              45,187
Davis                 20,785               2,987              23,772
Irvine                 9,523                   0               9,523
Los Angeles              144               7,332               7,476
Riverside              6,872                 871               7,743
San Diego             15,796               4,156              19,952
San Francisco          1,959                   0               1,959
Santa Barbara          4,934                 600               5,534
Santa Cruz             5,747               3,177               8,924
LBL                        0                 316                 316
LLL                        0                 664                 664
Other - UC               312               3,211               3,523
CSL                        0               1,088               1,088
CSU                      n/a               2,464               2,464
Other-Non-UC             n/a              94,821              94,821
                       _______             ______              _____
                      72,587             160,359             232,946


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              3.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:15
Average session length (minutes:seconds)               16:29
Longest session recorded (minutes:seconds)              1210
Average number of searches completed per session         3.8
Retrievals per search - median                           2.0
Retrievals per search - average                         73.5
Retrievals per search - standard deviation            2622.8
Percent of searches completed with 0 results            27.3%

Percent of searches entered that are long                2.9%
Percent of long searches completed
  (includes partial results)                            64.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        26,822    36.2%
  DISPLAY (excluding automatic displays)      25,443    34.3%
  ACFIND                                           3     0.0%
  BROWSE                                         143     0.2%
  SELECT                                         122     0.2%
  HELP                                           344     0.5%
  EXPLAIN                                        380     0.5%
  SET/RESET                                    1,527     2.1%
  SHOW                                           128     0.2%
  AT                                           1,937     2.6%
  ADD ON (AND, OR, AND NOT)                      907     1.2%
  LOGON or LOGOFF                             12,424    16.8%
  COMMENT                                          0     0.0%
  SAVE                                           557     0.8%
  USE                                            507     0.7%
  OTHER                                        2,903     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,044  14.4%     970   24.0%      10    74.2   336.9
  AUTHOR             825   2.9%     194   23.5%      12   118.9   913.7
  CORPORATE AUTH     260   0.9%      88   33.8%      22   480.4  1686.0
  EXACT CA            10   0.0%       3   30.0%       3   161.4   372.3
  TITLE WORD       5,624  20.0%   1,748   31.1%       4    53.9   858.3
  EXACT TITLE      4,243  15.1%   1,263   29.8%       2    25.7   243.6
  TITLE -> TW        649   2.3%     167   25.7%       7    36.6    86.7
  TITLE -> XT        695   2.5%     353   50.8%       1    10.3   108.6
  SUBJECT            929   3.3%     305   32.8%      33   450.4  2462.6
  EXACT SUBJECT      103   0.4%      20   19.4%      57   262.7   755.0
  PERIODICAL       5,925  21.0%   1,263   21.3%       4    53.5   644.9
  EXACT PE         2,345   8.3%     351   15.0%       2    16.0   151.1
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            36   0.1%       3    8.3%      72 22392.8 71717.9
  DATE               322   1.1%      61   18.9%       6    82.9   417.7
  FORM               500   1.8%     113   22.6%       6   162.4  1396.1
  NUMBER*             10   0.0%       6   60.0%      26    25.3    27.4
  MUSIC*              18   0.1%       6   33.3%      11    17.4    15.5
  SERIES             647   2.3%     209   32.3%       3    49.5   153.9
  UNIFORM TITLE        5   0.0%       0    0.0%   3,508  2806.6  1568.4
  Other indexes      984   3.5%     558   56.7%       1    24.7   459.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,547   5.8%     379   24.5%       4   135.9  1733.7
  Single          25,005  94.2%   6,902   27.6%       4   101.0  3199.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        6   5.3%       1   16.7%       2   138.2   305.1
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             99  86.8%      16   16.2%      22   242.2   950.7
  EXACT SUBJECT        8   7.0%       2   25.0%      79  1089.2  2488.6
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.9%       0    0.0%       4     4.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             140   100%      23   16.4%      15   237.0   978.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.8%
  BRIEF                                                 65.3%
  LONG                                                  10.2%
  MARC                                                   5.2%
  FIELDS                                                 3.5%
  TAG                                                    1.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.3%

Ten most frequent errors:
  1. NS command - no next screen                        34.9%
  2. First word of command is invalid                   24.9%
  3. FIND command with invalid index name               10.9%
  4. DISPLAY command contains invalid word               4.7%
  5. PS command - no previous screen                     2.8%
  6. Search term missing from search command             2.1%
  7. DISPLAY command - no FIND results                   2.0%
  8. KW search in database w/o KW index                  1.1%
  9. Valid command at an inappropriate time              1.0%
 10. Index invalid in current database                   1.0%
 11. All others                                         14.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              18.4%
  2. FIND                                               16.3%
  3. Unrecognized term                                   7.4%
  4. COMMAND WORDS                                       6.8%
  5. INDEXES                                             5.5%
  6. PASSWORDS                                           3.7%
  7. DISPLAY                                             2.4%
  8. DISSERTATIONS                                       2.1%
  9. NRLF                                                2.1%
 10. ADD-ON SEARCH                                       1.8%
 11. All others                                         33.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 17.3%
  2. First word of command is invalid                   13.4%
  3. FIND command with invalid index name               10.9%
  4. DISPLAY command-first of >1 screen                  3.9%
  5. NS command - no next screen                         3.3%
  6. TW search with zero results                         2.8%
  7. DISPLAY command - last of >1 screen                 2.6%
  8. DISPLAY command - middle of >1 screen               2.3%
  9. DISPLAY command-complete in one screen              2.2%
 10. PE display complete in one screen                   2.1%
 11. All others                                         39.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            53.3%
  2. SEARCH                                              6.6%
  3. GLOSSARY                                            5.7%
  4. LAUC NEWS                                           4.9%
  5. PSYCINFO NEWS                                       4.1%
  6. TIME                                                4.1%
  7. SETTINGS                                            3.3%
  8. TERMINAL                                            2.5%
  9. UCB INFORMATION                                     1.6%
 10. 0615                                                1.6%
 11. All others                                         12.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)