MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/30/02 through 04/05/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 381               1,785               2,166
Davis                  1,077                 126               1,203
Irvine                   348                   0                 348
Los Angeles                4                 271                 275
Riverside                367                  59                 426
San Diego                272                 110                 382
San Francisco            131                   0                 131
Santa Barbara            131                  69                 200
Santa Cruz               179                 142                 321
LBL                        0                  57                  57
LLL                        0                  30                  30
Other - UC                11                 212                 223
CSL                        0                  97                  97
CSU                      n/a                  92                  92
Other-Non-UC             n/a               2,971               2,971
                       _______             ______              _____
                       2,901               6,021               8,922


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              208              576                  4,671
     2-4  a.m.              137              450                  2,194
     4-6  a.m.              150              303                  1,547
     6-8  a.m.              345            1,290                  8,662
     8-10 a.m.            1,269            4,875                 33,442
    10-12 a.m.            1,642            6,665                 44,176
    12-2  p.m.            1,417            6,305                 54,317
     2-4  p.m.            1,627            7,013                 48,062
     4-6  p.m.            1,119            4,903                 32,075
     6-8  p.m.              411            1,302                 10,040
     8-10 p.m.              291            1,081                  8,249
    10-12 p.m.              306            1,077                  9,264
    __________       __________       __________      _________________
        Total:            8,922           35,840                256,699


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 971               5,784               6,755
Davis                  5,104               1,496               6,600
Irvine                 1,622                   0               1,622
Los Angeles               11                 725                 736
Riverside              2,495                 226               2,721
San Diego              1,079                 255               1,334
San Francisco            247                   0                 247
Santa Barbara            551                 150                 701
Santa Cruz             1,310                 561               1,871
LBL                        0                  61                  61
LLL                        0                  70                  70
Other - UC                19                 427                 446
CSL                        0                 151                 151
CSU                      n/a                 461                 461
Other-Non-UC             n/a              12,064              12,064
                       _______             ______              _____
                      13,409              22,431              35,840

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,863              43,666              52,529
Davis                 33,754               7,082              40,836
Irvine                12,948                   0              12,948
Los Angeles              392               5,029               5,421
Riverside             11,912               1,887              13,799
San Diego              3,757               3,820               7,577
San Francisco          1,797                   0               1,797
Santa Barbara          6,456               1,353               7,809
Santa Cruz             6,893               2,709               9,602
LBL                        0                 378                 378
LLL                        0                 654                 654
Other - UC               128               6,952               7,080
CSL                        0                 843                 843
CSU                      n/a               6,118               6,118
Other-Non-UC             n/a              89,308              89,308
                       _______             ______              _____
                      86,900             169,799             256,699


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              3.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:20
Average session length (minutes:seconds)               16:32
Longest session recorded (minutes:seconds)            822:31
Average number of searches completed per session         4.0
Retrievals per search - median                           2.0
Retrievals per search - average                         76.8
Retrievals per search - standard deviation            1829.4
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                3.1%
Percent of long searches completed
  (includes partial results)                            67.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        34,485    36.6%
  DISPLAY (excluding automatic displays)      32,644    34.7%
  ACFIND                                           3     0.0%
  BROWSE                                         235     0.2%
  SELECT                                         144     0.2%
  HELP                                           502     0.5%
  EXPLAIN                                        498     0.5%
  SET/RESET                                    1,896     2.0%
  SHOW                                           145     0.2%
  AT                                           2,373     2.5%
  ADD ON (AND, OR, AND NOT)                    1,339     1.4%
  LOGON or LOGOFF                             15,453    16.4%
  COMMENT                                          0     0.0%
  SAVE                                           430     0.5%
  USE                                            514     0.5%
  OTHER                                        3,492     3.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,295  14.7%   1,242   23.5%      11    90.4   641.2
  AUTHOR           1,111   3.1%     287   25.8%      13    84.2   350.8
  CORPORATE AUTH     319   0.9%     118   37.0%      10   562.2  2247.2
  EXACT CA             8   0.0%       2   25.0%       3     4.7     5.6
  TITLE WORD       7,009  19.5%   2,251   32.1%       4    41.7   330.5
  EXACT TITLE      7,245  20.2%   2,030   28.0%       2    13.3   109.3
  TITLE -> TW        840   2.3%     198   23.6%       9    68.5   550.5
  TITLE -> XT        988   2.8%     411   41.6%       2    17.0   179.2
  SUBJECT          1,506   4.2%     486   32.3%      50   647.0  2646.0
  EXACT SUBJECT       78   0.2%      16   20.5%     151   490.1  1118.8
  PERIODICAL       6,589  18.3%   1,413   21.4%       4    81.5  1461.5
  EXACT PE         2,513   7.0%     410   16.3%       3    26.8   427.6
  RPE                  1   0.0%       0    0.0%       2     2.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            43   0.1%       3    7.0%      73  8916.8 41398.6
  DATE               390   1.1%      87   22.3%       3    22.2    50.7
  FORM               349   1.0%      56   16.0%      17   876.3  8957.1
  NUMBER*             34   0.1%      18   52.9%       4   289.9   621.9
  MUSIC*              25   0.1%      16   64.0%      22   136.4   183.7
  SERIES             731   2.0%     215   29.4%       8    58.8   177.6
  UNIFORM TITLE       15   0.0%       4   26.7%      20   179.3   341.0
  Other indexes      816   2.3%     429   52.6%       1    11.9   132.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,700   5.0%     439   25.8%       3   106.6   697.2
  Single          32,418  95.0%   8,796   27.1%       4   102.9  2206.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        7   3.1%       1   14.3%      38    43.0    39.8
  CORPORATE AUTH       5   2.2%       3   60.0%     464   464.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            188  84.3%      39   20.7%      38   223.5  1211.5
  EXACT SUBJECT       20   9.0%       2   10.0%      26   113.6   205.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               3   1.3%       1   33.3%      27    26.5    33.2

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             225   100%      46   20.4%      35   204.7  1108.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.9%
  BRIEF                                                 60.7%
  LONG                                                   9.7%
  MARC                                                   4.2%
  FIELDS                                                 7.9%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        35.0%
  2. First word of command is invalid                   25.2%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.9%
  5. Search term missing from search command             2.3%
  6. DISPLAY command - no FIND results                   2.2%
  7. PS command - no previous screen                     1.9%
  8. Valid command at an inappropriate time              1.6%
  9. KW search in database w/o KW index                  1.2%
 10. AT command with invalid library name                1.0%
 11. All others                                         12.9%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.1%
  2. FIND                                               12.7%
  3. PASSWORDS                                           5.8%
  4. COMMAND WORDS                                       5.4%
  5. Unrecognized term                                   5.0%
  6. INDEXES                                             3.2%
  7. DISPLAY                                             2.8%
  8. LOCATE (PE DB)                                      2.2%
  9. CATALOG                                             1.8%
 10. 1773                                                1.8%
 11. All others                                         31.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.3%
  2. First word of command is invalid                   14.9%
  3. FIND command with invalid index name               11.0%
  4. DISPLAY command - middle of >1 screen               3.7%
  5. DISPLAY command-first of >1 screen                  3.3%
  6. NS command - no next screen                         2.9%
  7. DISPLAY command-complete in one screen              2.9%
  8. DISPLAY command - last of >1 screen                 2.7%
  9. FIND command retrieves >1 book                      2.4%
 10. F/BR command with invalid search term               2.0%
 11. All others                                         29.9%

Ten most frequent SHOW requests:
  1. HISTORY                                            58.4%
  2. SEARCH                                             10.9%
  3. GLOSSARY                                            7.3%
  4. SETTINGS                                            3.6%
  5. PSYCINFO NEWS                                       2.9%
  6. 0168                                                1.5%
  7. SYSTEM NEWS                                         1.5%
  8. DATABASE NEWS                                       1.5%
  9. NEWS                                                1.5%
 10. 0838                                                1.5%
 11. All others                                          9.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)