MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/06/02 through 04/12/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 648               1,786               2,434
Davis                  1,243                 166               1,409
Irvine                   377                   0                 377
Los Angeles                5                 348                 353
Riverside                388                  78                 466
San Diego                337                 112                 449
San Francisco            127                   0                 127
Santa Barbara            159                  52                 211
Santa Cruz               170                 165                 335
LBL                        0                  59                  59
LLL                        0                  37                  37
Other - UC                27                 257                 284
CSL                        0                 115                 115
CSU                      n/a                 106                 106
Other-Non-UC             n/a               3,274               3,274
                       _______             ______              _____
                       3,481               6,555              10,036


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              268              740                  7,231
     2-4  a.m.              221              800                  8,898
     4-6  a.m.              179              616                  5,507
     6-8  a.m.              325            1,158                  7,484
     8-10 a.m.            1,355            5,425                 38,636
    10-12 a.m.            1,890            7,768                 55,158
    12-2  p.m.            1,689            6,346                 42,727
     2-4  p.m.            1,785            6,433                 46,424
     4-6  p.m.            1,215            4,750                 32,489
     6-8  p.m.              509            2,008                 13,180
     8-10 p.m.              312            1,360                  8,358
    10-12 p.m.              288            1,193                  7,618
    __________       __________       __________      _________________
        Total:           10,036           38,597                273,710


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,529               5,907               7,436
Davis                  4,708               1,491               6,199
Irvine                 1,952                   0               1,952
Los Angeles               31                 844                 875
Riverside              2,078                 183               2,261
San Diego                810                 299               1,109
San Francisco            363                   0                 363
Santa Barbara            651                  76                 727
Santa Cruz             2,034                 517               2,551
LBL                        0                  64                  64
LLL                        0                  88                  88
Other - UC                14                 676                 690
CSL                        0                 174                 174
CSU                      n/a                 500                 500
Other-Non-UC             n/a              13,608              13,608
                       _______             ______              _____
                      14,170              24,427              38,597

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,301              40,420              51,721
Davis                 31,883               8,143              40,026
Irvine                12,356                   0              12,356
Los Angeles              156               5,827               5,983
Riverside             14,373               1,358              15,731
San Diego              4,371               2,022               6,393
San Francisco          5,101                   0               5,101
Santa Barbara          6,638               1,114               7,752
Santa Cruz             4,951               4,631               9,582
LBL                        0                 588                 588
LLL                        0               1,081               1,081
Other - UC                85               5,772               5,857
CSL                        0               1,236               1,236
CSU                      n/a               4,361               4,361
Other-Non-UC             n/a             105,942             105,942
                       _______             ______              _____
                      91,215             182,495             273,710


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:16
Average session length (minutes:seconds)               16:03
Longest session recorded (minutes:seconds)              1075
Average number of searches completed per session         3.8
Retrievals per search - median                           2.0
Retrievals per search - average                         70.8
Retrievals per search - standard deviation            1429.2
Percent of searches completed with 0 results            26.5%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            65.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,207    36.9%
  DISPLAY (excluding automatic displays)      33,731    33.5%
  ACFIND                                           4     0.0%
  BROWSE                                         182     0.2%
  SELECT                                         105     0.1%
  HELP                                           651     0.6%
  EXPLAIN                                        612     0.6%
  SET/RESET                                    1,952     1.9%
  SHOW                                           216     0.2%
  AT                                           2,269     2.3%
  ADD ON (AND, OR, AND NOT)                    1,374     1.4%
  LOGON or LOGOFF                             17,565    17.4%
  COMMENT                                          1     0.0%
  SAVE                                           462     0.5%
  USE                                            541     0.5%
  OTHER                                        3,956     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,438  14.1%   1,240   22.8%      11    80.0   333.2
  AUTHOR           1,244   3.2%     278   22.3%      11   137.6  1125.3
  CORPORATE AUTH     360   0.9%     136   37.8%      23  1063.5  8887.0
  EXACT CA            19   0.0%       1    5.3%       3     9.1    16.3
  TITLE WORD       7,817  20.2%   2,521   32.3%       4    93.4  1906.5
  EXACT TITLE      7,706  19.9%   1,874   24.3%       2    16.5   134.5
  TITLE -> TW        978   2.5%     262   26.8%       9    62.6   198.2
  TITLE -> XT      1,068   2.8%     495   46.3%       1    13.7   108.8
  SUBJECT          1,616   4.2%     534   33.0%      51   697.7  5531.5
  EXACT SUBJECT      110   0.3%      26   23.6%      79   379.4   911.0
  PERIODICAL       7,055  18.3%   1,691   24.0%       4    70.7   933.3
  EXACT PE         2,505   6.5%     376   15.0%       3    25.7   303.9
  RPE                  3   0.0%       1   33.3%       1     1.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            41   0.1%       9   21.9%      35  1210.4  3985.6
  DATE               484   1.3%     115   23.8%       3    62.2   360.9
  FORM               250   0.6%      49   19.6%      21   132.1   591.1
  NUMBER*             14   0.0%       4   28.6%       2   145.4   276.9
  MUSIC*               5   0.0%       5    100%       0     0.0     0.0
  SERIES             819   2.1%     288   35.2%       4   111.3   899.0
  UNIFORM TITLE        5   0.0%       1   20.0%     142   369.0   553.0
  Other indexes    1,087   2.8%     360   33.1%       1     9.7    91.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,757   4.8%     473   26.9%       3   146.7  2098.3
  Single          35,017  95.2%   9,299   26.6%       4    91.3  1615.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       11   6.5%       2   18.2%      49   118.4   201.8
  CORPORATE AUTH       3   1.8%       2   66.7%     538   538.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            106  62.4%      22   20.8%      60   193.5   531.3
  EXACT SUBJECT       50  29.4%       5   10.0%      20    96.4   152.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             174   100%      31   17.8%      34   155.6   422.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.8%
  BRIEF                                                 63.1%
  LONG                                                   9.2%
  MARC                                                   5.6%
  FIELDS                                                 5.7%
  TAG                                                    2.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.0%

Ten most frequent errors:
  1. NS command - no next screen                        33.5%
  2. First word of command is invalid                   26.4%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command contains invalid word               4.7%
  5. Search term missing from search command             2.4%
  6. PS command - no previous screen                     2.1%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.4%
  9. Command contains escape or arrow key                1.1%
 10. KW search in database w/o KW index                  1.0%
 11. All others                                         13.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.6%
  2. FIND                                               10.1%
  3. Unrecognized term                                   7.0%
  4. INDEXES                                             6.4%
  5. COMMAND WORDS                                       4.7%
  6. PASSWORDS                                           4.1%
  7. DATABASES                                           2.9%
  8. ADD-ON SEARCH                                       2.5%
  9. LOCATE (PE DB)                                      2.5%
 10. CATALOG                                             2.1%
 11. All others                                         28.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.5%
  2. First word of command is invalid                   14.4%
  3. FIND command with invalid index name               12.9%
  4. DISPLAY command - middle of >1 screen               5.2%
  5. DISPLAY command-first of >1 screen                  3.2%
  6. DISPLAY command-complete in one screen              2.7%
  7. NS command - no next screen                         2.4%
  8. FIND command retrieves >1 book                      2.1%
  9. F/BR with index invalid in current DB               1.7%
 10. TW search with zero results                         1.7%
 11. All others                                         29.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            43.3%
  2. SEARCH                                             12.4%
  3. GLOSSARY                                            9.0%
  4. SETTINGS                                            7.0%
  5. PSYCINFO NEWS                                       3.5%
  6. MAIL STATUS                                         3.5%
  7. IAC NEWS                                            2.5%
  8. DATABASE NEWS                                       2.0%
  9. LOCATION                                            1.5%
 10. MAIL SETTINGS                                       1.5%
 11. All others                                         13.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)