MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/13/02 through 04/19/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 606               1,946               2,552
Davis                  1,227                 113               1,340
Irvine                   408                   0                 408
Los Angeles                8                 356                 364
Riverside                347                  68                 415
San Diego                276                 110                 386
San Francisco            125                   0                 125
Santa Barbara            254                  83                 337
Santa Cruz               153                 143                 296
LBL                        0                  48                  48
LLL                        0                  42                  42
Other - UC                18                 250                 268
CSL                        0                  85                  85
CSU                      n/a                  96                  96
Other-Non-UC             n/a               3,279               3,279
                       _______             ______              _____
                       3,422               6,619              10,041


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              256              793                  4,822
     2-4  a.m.              223              621                  6,011
     4-6  a.m.              157              423                  4,208
     6-8  a.m.              415            1,176                  9,090
     8-10 a.m.            1,382            5,583                 37,056
    10-12 a.m.            1,784            7,395                 49,303
    12-2  p.m.            1,705            7,537                 51,393
     2-4  p.m.            1,794            7,006                 51,302
     4-6  p.m.            1,214            5,100                 34,215
     6-8  p.m.              443            1,834                 15,546
     8-10 p.m.              327            1,179                  8,852
    10-12 p.m.              341            1,520                 12,748
    __________       __________       __________      _________________
        Total:           10,041           40,167                284,546


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,472               6,327               7,799
Davis                  5,008                 886               5,894
Irvine                 2,286                   0               2,286
Los Angeles               43                 854                 897
Riverside              2,560                 244               2,804
San Diego                857                 275               1,132
San Francisco            398                   0                 398
Santa Barbara          1,213                 139               1,352
Santa Cruz             1,573                 953               2,526
LBL                        0                  44                  44
LLL                        0                  61                  61
Other - UC                18                 614                 632
CSL                        0                 158                 158
CSU                      n/a                 542                 542
Other-Non-UC             n/a              13,642              13,642
                       _______             ______              _____
                      15,428              24,739              40,167

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              12,776              42,163              54,939
Davis                 37,657               3,738              41,395
Irvine                15,451                   0              15,451
Los Angeles              288               6,639               6,927
Riverside             10,957               2,018              12,975
San Diego              5,159               2,508               7,667
San Francisco          3,527                   0               3,527
Santa Barbara          9,588               1,587              11,175
Santa Cruz             7,102               4,406              11,508
LBL                        0                 403                 403
LLL                        0                 404                 404
Other - UC                74               4,763               4,837
CSL                        0               1,509               1,509
CSU                      n/a               6,288               6,288
Other-Non-UC             n/a             105,541             105,541
                       _______             ______              _____
                     102,579             181,967             284,546


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              1.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:12
Average session length (minutes:seconds)               15:58
Longest session recorded (minutes:seconds)            738:37
Average number of searches completed per session         4.0
Retrievals per search - median                           2.0
Retrievals per search - average                         56.6
Retrievals per search - standard deviation             720.3
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.2%
Percent of long searches completed
  (includes partial results)                            65.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        38,509    36.8%
  DISPLAY (excluding automatic displays)      35,404    33.8%
  ACFIND                                           7     0.0%
  BROWSE                                         222     0.2%
  SELECT                                         151     0.1%
  HELP                                           671     0.6%
  EXPLAIN                                        619     0.6%
  SET/RESET                                    1,945     1.9%
  SHOW                                           182     0.2%
  AT                                           2,794     2.7%
  ADD ON (AND, OR, AND NOT)                    1,637     1.6%
  LOGON or LOGOFF                             17,458    16.7%
  COMMENT                                          0     0.0%
  SAVE                                           681     0.7%
  USE                                            571     0.5%
  OTHER                                        3,902     3.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,682  14.2%   1,276   22.5%      11    76.5   344.1
  AUTHOR           1,326   3.3%     382   28.8%      10   105.4   352.9
  CORPORATE AUTH     396   1.0%     136   34.3%      19   701.4  5827.6
  EXACT CA            40   0.1%       5   12.5%       3    17.1    53.6
  TITLE WORD       8,205  20.4%   2,605   31.7%       4    41.3   219.6
  EXACT TITLE      7,267  18.1%   1,802   24.8%       2    16.9   123.3
  TITLE -> TW      1,049   2.6%     238   22.7%       7    44.1    96.4
  TITLE -> XT      1,292   3.2%     611   47.3%       2    10.1    71.4
  SUBJECT          1,755   4.4%     605   34.5%      40   391.6  1419.9
  EXACT SUBJECT      119   0.3%      20   16.8%     109   576.5  1495.8
  PERIODICAL       7,484  18.6%   1,760   23.5%       5    95.9   891.1
  EXACT PE         2,692   6.7%     425   15.8%       2    20.8   285.5
  RPE                  2   0.0%       0    0.0%      13    12.5     7.8
  XRP                  3   0.0%       1   33.3%       8     7.5     4.9
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            56   0.1%       8   14.3%      36   170.9   341.5
  DATE               470   1.2%      96   20.4%       2    37.4   270.0
  FORM               538   1.3%     128   23.8%       8   232.3  2720.4
  NUMBER*             20   0.0%       9   45.0%       2    17.5    33.8
  MUSIC*               5   0.0%       4   80.0%       1     1.0     0.0
  SERIES             790   2.0%     245   31.0%       4    83.6   348.6
  UNIFORM TITLE       34   0.1%      11   32.4%       8   501.7   939.9
  Other indexes      927   2.3%     385   41.5%       1    25.2   306.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,961   5.2%     491   25.0%       3    49.6   242.9
  Single          36,109  94.8%   9,744   27.0%       4    80.8   879.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   4.9%       2   20.0%       8   448.6  1208.4
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            180  87.8%      36   20.0%      52   155.3   354.6
  EXACT SUBJECT       15   7.3%       0    0.0%      21   135.2   215.8
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             213   100%      39   18.3%      39   161.9   414.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.6%
  BRIEF                                                 67.7%
  LONG                                                   8.2%
  MARC                                                   4.7%
  FIELDS                                                 2.6%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        33.3%
  2. First word of command is invalid                   25.3%
  3. FIND command with invalid index name               13.9%
  4. DISPLAY command contains invalid word               4.2%
  5. Search term missing from search command             3.0%
  6. PS command - no previous screen                     2.1%
  7. Valid command at an inappropriate time              1.7%
  8. DISPLAY command - no FIND results                   1.5%
  9. Command contains escape or arrow key                1.2%
 10. KW search in database w/o KW index                  1.1%
 11. All others                                         12.6%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.9%
  2. FIND                                               14.1%
  3. COMMAND WORDS                                       6.6%
  4. INDEXES                                             5.5%
  5. Unrecognized term                                   4.7%
  6. PASSWORDS                                           4.0%
  7. DATABASES                                           2.4%
  8. NRLF                                                2.1%
  9. LOCATE (PE DB)                                      2.1%
 10. 1773                                                1.6%
 11. All others                                         27.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.2%
  2. First word of command is invalid                   16.2%
  3. FIND command with invalid index name               14.1%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. DISPLAY command-first of >1 screen                  2.6%
  6. DISPLAY command-complete in one screen              2.5%
  7. TW search with zero results                         2.4%
  8. NS command - no next screen                         2.1%
  9. F/BR with index invalid in current DB               2.0%
 10. FIND command retrieves >1 book                      1.9%
 11. All others                                         28.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            47.8%
  2. SEARCH                                             14.6%
  3. GLOSSARY                                           12.9%
  4. SETTINGS                                           10.7%
  5. DATABASE NEWS                                       1.7%
  6. NEWS                                                1.7%
  7. MAIL STATUS                                         1.1%
  8. SYSTEMS INFORMATION                                 1.1%
  9. INSPEC NEWS                                         0.6%
 10. PSYCINFO STATISTICS                                 0.6%
 11. All others                                          7.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)