MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/20/02 through 04/26/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 647               1,887               2,534
Davis                  1,213                 145               1,358
Irvine                   348                   0                 348
Los Angeles                7                 367                 374
Riverside                365                  65                 430
San Diego                354                 106                 460
San Francisco            125                   0                 125
Santa Barbara            242                  78                 320
Santa Cruz               138                 122                 260
LBL                        0                  46                  46
LLL                        0                  55                  55
Other - UC                17                 214                 231
CSL                        0                 108                 108
CSU                      n/a                 127                 127
Other-Non-UC             n/a               2,960               2,960
                       _______             ______              _____
                       3,456               6,280               9,736


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              209              713                  5,322
     2-4  a.m.              186              521                  4,913
     4-6  a.m.              179              509                  3,976
     6-8  a.m.              371            1,133                  8,349
     8-10 a.m.            1,350            5,241                 38,327
    10-12 a.m.            2,056            7,985                 61,414
    12-2  p.m.            1,648            6,791                 49,096
     2-4  p.m.            1,688            6,555                 50,034
     4-6  p.m.            1,129            4,598                 36,196
     6-8  p.m.              388            1,597                 11,970
     8-10 p.m.              271              794                  7,177
    10-12 p.m.              261            1,042                 10,142
    __________       __________       __________      _________________
        Total:            9,736           37,479                286,916


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,662               5,752               7,414
Davis                  5,601                 582               6,183
Irvine                 1,596                   0               1,596
Los Angeles                9                 696                 705
Riverside              2,422                 204               2,626
San Diego              1,100                 489               1,589
San Francisco            476                   0                 476
Santa Barbara          1,240                 185               1,425
Santa Cruz               918                 836               1,754
LBL                        0                  34                  34
LLL                        0                 123                 123
Other - UC                24                 582                 606
CSL                        0                 104                 104
CSU                      n/a                 613                 613
Other-Non-UC             n/a              12,231              12,231
                       _______             ______              _____
                      15,048              22,431              37,479

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              16,158              45,932              62,090
Davis                 38,237               3,025              41,262
Irvine                11,307                   0              11,307
Los Angeles              107               6,561               6,668
Riverside             12,175               1,337              13,512
San Diego              5,744               2,964               8,708
San Francisco          4,476                   0               4,476
Santa Barbara         11,744               1,083              12,827
Santa Cruz             2,965               3,504               6,469
LBL                        0                 166                 166
LLL                        0               4,753               4,753
Other - UC               119               7,472               7,591
CSL                        0                 693                 693
CSU                      n/a               5,699               5,699
Other-Non-UC             n/a             100,695             100,695
                       _______             ______              _____
                     103,032             183,884             286,916


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:12
Average session length (minutes:seconds)               15:51
Longest session recorded (minutes:seconds)              1210
Average number of searches completed per session         3.8
Retrievals per search - median                           2.0
Retrievals per search - average                         59.6
Retrievals per search - standard deviation             918.3
Percent of searches completed with 0 results            27.8%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            66.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,035    36.6%
  DISPLAY (excluding automatic displays)      32,603    33.1%
  ACFIND                                           3     0.0%
  BROWSE                                         236     0.2%
  SELECT                                         218     0.2%
  HELP                                           671     0.7%
  EXPLAIN                                        633     0.6%
  SET/RESET                                    1,963     2.0%
  SHOW                                           188     0.2%
  AT                                           2,414     2.5%
  ADD ON (AND, OR, AND NOT)                    1,434     1.5%
  LOGON or LOGOFF                             17,027    17.3%
  COMMENT                                          0     0.0%
  SAVE                                           717     0.7%
  USE                                            586     0.6%
  OTHER                                        3,721     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,125  13.5%   1,237   24.1%      10    78.9   336.3
  AUTHOR           1,481   3.9%     351   23.7%      11    92.9   391.1
  CORPORATE AUTH     342   0.9%     123   36.0%      14  1410.4  9356.2
  EXACT CA            28   0.1%       5   17.9%       5   522.6  1850.8
  TITLE WORD       7,914  20.9%   2,613   33.0%       5    45.8   490.9
  EXACT TITLE      6,542  17.3%   1,913   29.2%       2    20.2   150.1
  TITLE -> TW        932   2.5%     236   25.3%       9    79.3   444.3
  TITLE -> XT        927   2.4%     417   45.0%       2    18.0   143.7
  SUBJECT          1,607   4.2%     559   34.8%      49   448.0  1984.8
  EXACT SUBJECT      115   0.3%      22   19.1%      82   476.4  1053.6
  PERIODICAL       6,961  18.4%   1,594   22.9%       4    75.3   957.6
  EXACT PE         2,808   7.4%     474   16.9%       3    19.7   177.2
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  2   0.0%       0    0.0%       9     9.0     4.2
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            68   0.2%      12   17.6%      70   282.2   509.6
  DATE               382   1.0%      85   22.3%       6   109.0   377.9
  FORM               637   1.7%     210   33.0%      11   113.4   359.8
  NUMBER*             28   0.1%      12   42.9%       3  2793.8  7619.1
  MUSIC*              16   0.0%       6   37.5%      18    60.7   106.4
  SERIES             975   2.6%     299   30.7%       4    80.9   404.0
  UNIFORM TITLE       24   0.1%      16   66.7%       2    32.3    68.7
  Other indexes      997   2.6%     430   43.1%       1    16.1   112.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,152   6.1%     636   29.6%       4    83.5   900.4
  Single          33,414  93.9%   9,302   27.8%       4    84.1  1112.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        7   3.3%       1   14.3%       7    18.0    26.7
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            172  82.3%      42   24.4%      70   292.3   596.1
  EXACT SUBJECT       27  12.9%       0    0.0%      44   110.4   111.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               3   1.4%       2   66.7%      39    39.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             222   100%      47   21.2%      68   235.7   524.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.9%
  BRIEF                                                 68.2%
  LONG                                                   8.8%
  MARC                                                   4.0%
  FIELDS                                                 2.8%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.2%

Ten most frequent errors:
  1. NS command - no next screen                        33.1%
  2. First word of command is invalid                   28.1%
  3. FIND command with invalid index name               12.4%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.5%
  6. PS command - no previous screen                     2.0%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.4%
  9. KW search in database w/o KW index                  1.2%
 10. Command contains escape or arrow key                0.9%
 11. All others                                         12.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              31.4%
  2. FIND                                               10.3%
  3. INDEXES                                             7.6%
  4. COMMAND WORDS                                       6.3%
  5. Unrecognized term                                   5.4%
  6. PASSWORDS                                           3.3%
  7. CATALOG                                             1.9%
  8. LOCATE (PE DB)                                      1.7%
  9. DISPLAY                                             1.6%
 10. DATABASES                                           1.6%
 11. All others                                         28.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.9%
  2. First word of command is invalid                   13.9%
  3. FIND command with invalid index name               13.8%
  4. DISPLAY command-first of >1 screen                  3.5%
  5. DISPLAY command - middle of >1 screen               3.2%
  6. NS command - no next screen                         2.8%
  7. TW search with zero results                         2.4%
  8. F/BR with index invalid in current DB               2.1%
  9. FIND command retrieves >1 book                      2.1%
 10. 3 HELP commands issued from same code               1.9%
 11. All others                                         30.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            43.0%
  2. SEARCH                                             15.1%
  3. GLOSSARY                                            8.9%
  4. SETTINGS                                            7.3%
  5. DATABASE NEWS                                       3.4%
  6. STATISTICS                                          2.8%
  7. NEWS                                                2.2%
  8. 2292                                                1.7%
  9. DATABASES                                           1.7%
 10. MELVYL                                              1.1%
 11. All others                                         12.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)