MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/27/02 through 05/03/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 641               2,051               2,692
Davis                  1,316                 146               1,462
Irvine                   340                   0                 340
Los Angeles                7                 365                 372
Riverside                380                  74                 454
San Diego                314                 105                 419
San Francisco            128                   0                 128
Santa Barbara            198                  90                 288
Santa Cruz               154                 148                 302
LBL                        0                  70                  70
LLL                        0                  57                  57
Other - UC                23                 243                 266
CSL                        0                 141                 141
CSU                      n/a                 103                 103
Other-Non-UC             n/a               2,937               2,937
                       _______             ______              _____
                       3,501               6,530              10,031


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              133              366                  2,895
     2-4  a.m.              100              475                  3,558
     4-6  a.m.              114              366                  3,320
     6-8  a.m.              318            1,048                  7,867
     8-10 a.m.            1,264            5,030                 36,896
    10-12 a.m.            1,890            7,560                 51,697
    12-2  p.m.            1,862            6,930                 47,775
     2-4  p.m.            2,042            7,834                 53,029
     4-6  p.m.            1,325            5,601                 42,124
     6-8  p.m.              467            2,035                 14,379
     8-10 p.m.              319            1,479                 11,266
    10-12 p.m.              197              934                 15,782
    __________       __________       __________      _________________
        Total:           10,031           39,658                290,588


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,748               6,963               8,711
Davis                  4,926                 881               5,807
Irvine                 1,362                   0               1,362
Los Angeles                7               1,013               1,020
Riverside              2,516                 199               2,715
San Diego                945                 219               1,164
San Francisco            360                   0                 360
Santa Barbara          1,190                 148               1,338
Santa Cruz             1,612               1,178               2,790
LBL                        0                  60                  60
LLL                        0                 118                 118
Other - UC                18                 557                 575
CSL                        0                 198                 198
CSU                      n/a                 456                 456
Other-Non-UC             n/a              12,984              12,984
                       _______             ______              _____
                      14,684              24,974              39,658

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,212              53,087              68,299
Davis                 29,933               4,927              34,860
Irvine                 8,918                   0               8,918
Los Angeles              105               7,303               7,408
Riverside             10,486               1,444              11,930
San Diego              4,899               1,449               6,348
San Francisco          4,198                   0               4,198
Santa Barbara          9,022               1,382              10,404
Santa Cruz             4,644               3,639               8,283
LBL                        0                 794                 794
LLL                        0                 986                 986
Other - UC                74               4,805               4,879
CSL                        0               1,753               1,753
CSU                      n/a               5,015               5,015
Other-Non-UC             n/a             116,513             116,513
                       _______             ______              _____
                      87,491             203,097             290,588


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                10:54
Average session length (minutes:seconds)               15:15
Longest session recorded (minutes:seconds)              1021
Average number of searches completed per session         3.9
Retrievals per search - median                           2.0
Retrievals per search - average                         64.7
Retrievals per search - standard deviation            1187.6
Percent of searches completed with 0 results            26.6%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            64.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,973    37.1%
  DISPLAY (excluding automatic displays)      34,081    33.3%
  ACFIND                                           4     0.0%
  BROWSE                                         148     0.1%
  SELECT                                         146     0.1%
  HELP                                           697     0.7%
  EXPLAIN                                        577     0.6%
  SET/RESET                                    1,971     1.9%
  SHOW                                           222     0.2%
  AT                                           2,417     2.4%
  ADD ON (AND, OR, AND NOT)                    1,663     1.6%
  LOGON or LOGOFF                             17,459    17.0%
  COMMENT                                          0     0.0%
  SAVE                                           597     0.6%
  USE                                            649     0.6%
  OTHER                                        3,861     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,699  14.4%   1,409   24.7%      10    63.1   211.3
  AUTHOR           1,356   3.4%     340   25.1%      11   114.5   757.7
  CORPORATE AUTH     363   0.9%     146   40.2%      34  1121.9  8804.7
  EXACT CA            19   0.0%       1    5.3%       3    40.3   151.0
  TITLE WORD       8,524  21.5%   2,805   32.9%       4    72.6  1930.6
  EXACT TITLE      6,896  17.4%   1,785   25.9%       2    18.8   129.4
  TITLE -> TW        883   2.2%     225   25.5%       8    65.2   497.9
  TITLE -> XT        979   2.5%     435   44.4%       2    10.2    50.2
  SUBJECT          1,976   5.0%     658   33.3%      48   656.5  4018.9
  EXACT SUBJECT      123   0.3%      31   25.2%      40   426.9  1042.8
  PERIODICAL       7,451  18.8%   1,606   21.6%       5    55.6   425.3
  EXACT PE         2,853   7.2%     473   16.6%       3    29.2   397.0
  RPE                  3   0.0%       1   33.3%      11    10.5     2.1
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            62   0.2%      12   19.4%      36   896.1  3287.3
  DATE               510   1.3%     134   26.3%       4    88.7   335.5
  FORM               415   1.0%     122   29.4%      16   161.0   855.5
  NUMBER*             26   0.1%      11   42.3%       2     6.7    10.1
  MUSIC*               3   0.0%       1   33.3%      22    21.5    23.3
  SERIES             811   2.0%     229   28.2%       4    49.5   138.9
  UNIFORM TITLE        3   0.0%       3    100%       0     0.0     0.0
  Other indexes      688   1.7%     292   42.4%       1     6.3    33.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,015   5.4%     641   31.8%       4   156.6  2594.2
  Single          35,483  94.6%   9,403   26.5%       4    84.6  1312.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        5   3.8%       1   20.0%       7     9.3     8.2
  CORPORATE AUTH       1   0.8%       0    0.0%       2     2.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            109  83.2%      24   22.0%      54   228.0   678.0
  EXACT SUBJECT       16  12.2%       1    6.3%      26    67.6    96.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             144   100%      30   20.8%      30   180.2   591.5


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 68.1%
  LONG                                                   9.6%
  MARC                                                   3.1%
  FIELDS                                                 2.9%
  TAG                                                    3.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.9%

Ten most frequent errors:
  1. NS command - no next screen                        34.4%
  2. First word of command is invalid                   23.8%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command contains invalid word               4.9%
  5. Search term missing from search command             2.4%
  6. PS command - no previous screen                     2.2%
  7. DISPLAY command - no FIND results                   1.6%
  8. Valid command at an inappropriate time              1.5%
  9. NS of SHOW/EXP command-no next screen               1.3%
 10. KW search in database w/o KW index                  1.1%
 11. All others                                         14.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.0%
  2. FIND                                               13.7%
  3. INDEXES                                             7.6%
  4. COMMAND WORDS                                       7.1%
  5. Unrecognized term                                   4.3%
  6. DISPLAY                                             3.5%
  7. PASSWORDS                                           3.5%
  8. CATALOG                                             3.3%
  9. DATABASES                                           2.9%
 10. AT                                                  1.6%
 11. All others                                         27.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 19.7%
  2. FIND command with invalid index name               16.0%
  3. First word of command is invalid                   14.5%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. DISPLAY command-first of >1 screen                  3.0%
  6. NS command - no next screen                         2.3%
  7. DISPLAY command-complete in one screen              2.0%
  8. FIND command retrieves 1 book                       1.9%
  9. TW search with zero results                         1.8%
 10. SU search with zero results                         1.8%
 11. All others                                         32.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            53.9%
  2. GLOSSARY                                           10.7%
  3. SETTINGS                                           10.2%
  4. SEARCH                                              9.7%
  5. MAIL STATUS                                         2.9%
  6. NEWS                                                2.4%
  7. MELVYL                                              1.5%
  8. DATABASE NEWS                                       1.5%
  9. MAIL SETTINGS                                       1.5%
 10. LOCATION                                            1.0%
 11. All others                                          4.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)