MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/04/02 through 05/10/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 599               2,030               2,629
Davis                  1,331                 146               1,477
Irvine                   358                   0                 358
Los Angeles                9                 403                 412
Riverside                378                  68                 446
San Diego                349                 106                 455
San Francisco            151                   0                 151
Santa Barbara            226                  65                 291
Santa Cruz               195                 154                 349
LBL                        0                  80                  80
LLL                        0                  75                  75
Other - UC                28                 247                 275
CSL                        0                 112                 112
CSU                      n/a                 127                 127
Other-Non-UC             n/a               2,977               2,977
                       _______             ______              _____
                       3,624               6,590              10,214


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              177              820                  5,233
     2-4  a.m.              121              391                  4,071
     4-6  a.m.              108              341                  2,657
     6-8  a.m.              300            1,061                  6,817
     8-10 a.m.            1,223            5,021                 31,030
    10-12 a.m.            1,998            7,343                 46,748
    12-2  p.m.            1,797            7,015                 50,930
     2-4  p.m.            2,161            8,991                 62,815
     4-6  p.m.            1,310            5,803                 41,199
     6-8  p.m.              485            2,073                 17,076
     8-10 p.m.              308            1,627                  9,317
    10-12 p.m.              226            1,389                  7,469
    __________       __________       __________      _________________
        Total:           10,214           41,875                285,362


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,729               6,082               7,811
Davis                  4,934                 792               5,726
Irvine                 1,570                   0               1,570
Los Angeles               14               1,240               1,254
Riverside              2,325                 157               2,482
San Diego              1,477                 307               1,784
San Francisco            424                   0                 424
Santa Barbara          1,157                 170               1,327
Santa Cruz             2,181               1,542               3,723
LBL                        0                  99                  99
LLL                        0                 160                 160
Other - UC                24               1,426               1,450
CSL                        0                 152                 152
CSU                      n/a                 564                 564
Other-Non-UC             n/a              13,349              13,349
                       _______             ______              _____
                      15,835              26,040              41,875

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,585              45,775              61,360
Davis                 35,435               3,395              38,830
Irvine                11,857                   0              11,857
Los Angeles               42               9,251               9,293
Riverside             11,933               1,414              13,347
San Diego              7,264               3,875              11,139
San Francisco          2,836                   0               2,836
Santa Barbara         10,375               1,245              11,620
Santa Cruz            10,069               3,879              13,948
LBL                        0                 634                 634
LLL                        0               1,623               1,623
Other - UC               154               4,773               4,927
CSL                        0               1,110               1,110
CSU                      n/a               6,979               6,979
Other-Non-UC             n/a              95,859              95,859
                       _______             ______              _____
                     105,550             179,812             285,362


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              4.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:08
Average session length (minutes:seconds)               15:21
Longest session recorded (minutes:seconds)            814:35
Average number of searches completed per session         4.0
Retrievals per search - median                           2.0
Retrievals per search - average                         60.2
Retrievals per search - standard deviation             701.3
Percent of searches completed with 0 results            27.9%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            65.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        40,295    38.1%
  DISPLAY (excluding automatic displays)      34,784    32.9%
  ACFIND                                          17     0.0%
  BROWSE                                         139     0.1%
  SELECT                                          92     0.1%
  HELP                                           637     0.6%
  EXPLAIN                                        626     0.6%
  SET/RESET                                    1,898     1.8%
  SHOW                                           189     0.2%
  AT                                           2,251     2.1%
  ADD ON (AND, OR, AND NOT)                    1,558     1.5%
  LOGON or LOGOFF                             18,111    17.1%
  COMMENT                                          0     0.0%
  SAVE                                           623     0.6%
  USE                                            630     0.6%
  OTHER                                        4,007     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,793  13.7%   1,363   23.5%      10    81.3   373.9
  AUTHOR           1,483   3.5%     394   26.6%      13    94.4   278.3
  CORPORATE AUTH     367   0.9%     134   36.5%      18   363.3  1860.5
  EXACT CA             6   0.0%       3   50.0%       4     3.7     1.5
  TITLE WORD      10,058  23.9%   3,152   31.3%       4    53.3   817.6
  EXACT TITLE      7,374  17.5%   2,201   29.8%       2    18.1   131.9
  TITLE -> TW      1,011   2.4%     271   26.8%       8    51.7   145.3
  TITLE -> XT      1,087   2.6%     483   44.4%       2     5.2    13.7
  SUBJECT          1,825   4.3%     608   33.3%      56   581.7  2621.5
  EXACT SUBJECT      134   0.3%      42   31.3%      65   661.7  1297.4
  PERIODICAL       7,399  17.6%   1,757   23.7%       5    70.5   784.5
  EXACT PE         2,800   6.6%     469   16.7%       2    41.6   607.1
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  1   0.0%       0    0.0%       3     3.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            85   0.2%      16   18.8%      40   458.8  1388.9
  DATE               705   1.7%     131   18.6%       3    67.3   691.7
  FORM               376   0.9%      82   21.8%      13   393.9  1622.3
  NUMBER*             38   0.1%      20   52.6%       3    57.1   218.1
  MUSIC*               9   0.0%       5   55.6%      28    25.0    15.6
  SERIES             802   1.9%     276   34.4%       6    94.8   495.5
  UNIFORM TITLE       10   0.0%       2   20.0%     431   408.5   417.9
  Other indexes      789   1.9%     382   48.4%       1    16.3   141.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         2,213   5.6%     557   25.2%       3   105.1   761.7
  Single          37,590  94.4%  10,649   28.3%       4    81.9   837.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       19  15.3%       5   26.3%       6    50.6   155.6
  CORPORATE AUTH       1   0.8%       0    0.0%      67    67.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             84  67.7%      14   16.7%      38   125.9   274.4
  EXACT SUBJECT       20  16.1%       0    0.0%      45   125.1   186.5
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             133   100%      22   16.5%      31   113.3   239.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 67.3%
  LONG                                                  10.4%
  MARC                                                   3.7%
  FIELDS                                                 3.5%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.9%

Ten most frequent errors:
  1. NS command - no next screen                        34.1%
  2. First word of command is invalid                   24.5%
  3. FIND command with invalid index name               13.2%
  4. DISPLAY command contains invalid word               4.7%
  5. Search term missing from search command             2.8%
  6. PS command - no previous screen                     1.9%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.5%
  9. Command contains escape or arrow key                1.3%
 10. KW search in database w/o KW index                  1.1%
 11. All others                                         13.2%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              31.8%
  2. FIND                                               10.5%
  3. INDEXES                                             6.2%
  4. Unrecognized term                                   5.9%
  5. COMMAND WORDS                                       4.3%
  6. PASSWORDS                                           3.7%
  7. DATABASES                                           2.6%
  8. DISPLAY                                             2.4%
  9. CATALOG                                             1.9%
 10. LOCATE (PE DB)                                      1.9%
 11. All others                                         28.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.2%
  2. FIND command with invalid index name               14.7%
  3. First word of command is invalid                   14.3%
  4. DISPLAY command - middle of >1 screen               3.8%
  5. FIND command retrieves >1 book                      3.1%
  6. DISPLAY command-first of >1 screen                  3.0%
  7. F/BR with index invalid in current DB               2.5%
  8. NS command - no next screen                         2.5%
  9. TW search with zero results                         2.2%
 10. DISPLAY command-complete in one screen              1.7%
 11. All others                                         27.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            54.5%
  2. SETTINGS                                            8.4%
  3. SEARCH                                              7.9%
  4. GLOSSARY                                            4.5%
  5. DATABASE NEWS                                       4.5%
  6. UCB INFORMATION                                     2.2%
  7. UCSB INFORMATION                                    1.7%
  8. 2292                                                1.7%
  9. MAIL STATUS                                         1.7%
 10. SYSTEMS INFORMATION                                 1.7%
 11. All others                                         11.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)