MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/11/02 through 05/17/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 373               1,606               1,979
Davis                  1,061                 101               1,162
Irvine                   325                   0                 325
Los Angeles               10                 356                 366
Riverside                303                  43                 346
San Diego                270                 122                 392
San Francisco            103                   0                 103
Santa Barbara            235                  65                 300
Santa Cruz               184                 160                 344
LBL                        0                  48                  48
LLL                        0                  58                  58
Other - UC                13                 168                 181
CSL                        0                  98                  98
CSU                      n/a                 106                 106
Other-Non-UC             n/a               2,988               2,988
                       _______             ______              _____
                       2,877               5,919               8,796


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              163              567                  3,447
     2-4  a.m.              176              560                  3,742
     4-6  a.m.              142              800                  4,042
     6-8  a.m.              326            1,434                  9,191
     8-10 a.m.            1,188            4,735                 28,936
    10-12 a.m.            1,776            7,142                 50,575
    12-2  p.m.            1,334            5,977                 40,968
     2-4  p.m.            1,567            6,761                 43,759
     4-6  p.m.            1,089            5,201                 34,333
     6-8  p.m.              429            1,996                 14,143
     8-10 p.m.              317            1,157                  8,401
    10-12 p.m.              289            1,453                 11,259
    __________       __________       __________      _________________
        Total:            8,796           37,783                252,796


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 988               5,577               6,565
Davis                  3,738                 466               4,204
Irvine                 1,489                   0               1,489
Los Angeles               24               1,100               1,124
Riverside              1,858                 181               2,039
San Diego                986                 250               1,236
San Francisco            409                   0                 409
Santa Barbara          1,213                 146               1,359
Santa Cruz             2,809               1,708               4,517
LBL                        0                  59                  59
LLL                        0                  95                  95
Other - UC                27                 501                 528
CSL                        0                 178                 178
CSU                      n/a                 327                 327
Other-Non-UC             n/a              13,654              13,654
                       _______             ______              _____
                      13,541              24,242              37,783

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,306              41,113              49,419
Davis                 26,492               2,351              28,843
Irvine                11,101                   0              11,101
Los Angeles               70               8,728               8,798
Riverside              9,437                 749              10,186
San Diego              4,549               2,908               7,457
San Francisco          2,785                   0               2,785
Santa Barbara          9,355                 789              10,144
Santa Cruz             7,079               8,614              15,693
LBL                        0                 348                 348
LLL                        0                 730                 730
Other - UC                84               5,131               5,215
CSL                        0               1,318               1,318
CSU                      n/a               3,910               3,910
Other-Non-UC             n/a              96,849              96,849
                       _______             ______              _____
                      79,258             173,538             252,796


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.2


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:17
Average session length (minutes:seconds)               16:04
Longest session recorded (minutes:seconds)            879:07
Average number of searches completed per session         4.2
Retrievals per search - median                           2.0
Retrievals per search - average                         47.4
Retrievals per search - standard deviation             811.4
Percent of searches completed with 0 results            27.2%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            67.8%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        36,424    38.8%
  DISPLAY (excluding automatic displays)      31,115    33.1%
  ACFIND                                           6     0.0%
  BROWSE                                         193     0.2%
  SELECT                                         167     0.2%
  HELP                                           458     0.5%
  EXPLAIN                                        472     0.5%
  SET/RESET                                    1,801     1.9%
  SHOW                                           181     0.2%
  AT                                           1,894     2.0%
  ADD ON (AND, OR, AND NOT)                    1,335     1.4%
  LOGON or LOGOFF                             15,421    16.4%
  COMMENT                                          0     0.0%
  SAVE                                           545     0.6%
  USE                                            566     0.6%
  OTHER                                        3,346     3.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,393  14.2%   1,313   24.3%      10    74.4   403.2
  AUTHOR           1,297   3.4%     345   26.6%      11   104.9   697.3
  CORPORATE AUTH     298   0.8%     103   34.6%      17  1252.9  9487.9
  EXACT CA            12   0.0%       6   50.0%      52   379.2   823.9
  TITLE WORD       8,342  21.9%   2,516   30.2%       4    41.2   353.3
  EXACT TITLE      7,921  20.8%   2,348   29.6%       1    13.8   103.8
  TITLE -> TW        847   2.2%     204   24.1%       9    50.9   209.3
  TITLE -> XT        924   2.4%     401   43.4%       1    17.4   206.0
  SUBJECT          1,293   3.4%     449   34.7%      45   356.7  1126.5
  EXACT SUBJECT       87   0.2%      25   28.7%      42   304.0   738.0
  PERIODICAL       6,493  17.0%   1,420   21.9%       5    62.0   822.2
  EXACT PE         2,597   6.8%     407   15.7%       3    16.5   146.0
  RPE                  1   0.0%       0    0.0%       1     1.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            44   0.1%       3    6.8%      20   199.2   605.1
  DATE               620   1.6%     121   19.5%       2    32.5   377.3
  FORM               321   0.8%      61   19.0%      19    84.6   258.8
  NUMBER*             33   0.1%      16   48.5%       4    74.8   249.5
  MUSIC*               4   0.0%       3   75.0%     190   190.0     0.0
  SERIES             743   2.0%     251   33.8%       4    68.9   324.1
  UNIFORM TITLE        4   0.0%       1   25.0%      11    11.0     1.0
  Other indexes      812   2.1%     339   41.7%       1     6.3    36.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,982   5.5%     485   24.5%       3    43.5   340.4
  Single          34,024  94.5%   9,341   27.5%       4    65.7   988.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       13   7.3%       4   30.8%      22   106.2   163.9
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            150  83.8%      22   14.7%      42   165.2   310.8
  EXACT SUBJECT        8   4.5%       1   12.5%     103   152.9   126.7
  UNIFORM TITLE        1   0.6%       0    0.0%     413   413.0     0.0
  SERIES               7   3.9%       1   14.3%       1    31.2    47.9

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             182   100%      28   15.4%      40   154.7   289.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.9%
  BRIEF                                                 68.9%
  LONG                                                   9.7%
  MARC                                                   3.0%
  FIELDS                                                 3.1%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.5%

Ten most frequent errors:
  1. NS command - no next screen                        33.8%
  2. First word of command is invalid                   25.5%
  3. FIND command with invalid index name               11.4%
  4. DISPLAY command contains invalid word               5.2%
  5. Search term missing from search command             3.0%
  6. PS command - no previous screen                     1.7%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.6%
  9. Command contains escape or arrow key                1.3%
 10. Index invalid in current database                   1.0%
 11. All others                                         13.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              35.0%
  2. FIND                                               12.5%
  3. Unrecognized term                                   5.9%
  4. COMMAND WORDS                                       4.2%
  5. INDEXES                                             4.0%
  6. PASSWORDS                                           3.8%
  7. NRLF                                                2.5%
  8. DATABASES                                           2.5%
  9. AT                                                  2.3%
 10. DISPLAY                                             2.3%
 11. All others                                         24.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.5%
  2. FIND command with invalid index name               12.4%
  3. First word of command is invalid                   11.6%
  4. DISPLAY command - middle of >1 screen               4.6%
  5. FIND command retrieves >1 book                      4.1%
  6. NS command - no next screen                         3.0%
  7. DISPLAY command-first of >1 screen                  2.2%
  8. FIND command retrieves 1 book                       2.0%
  9. DISPLAY command-complete in one screen              1.9%
 10. DISPLAY command - last of >1 screen                 1.8%
 11. All others                                         29.9%

Ten most frequent SHOW requests:
  1. HISTORY                                            38.0%
  2. MAIL STATUS                                        20.5%
  3. SEARCH                                             14.0%
  4. SETTINGS                                            5.8%
  5. GLOSSARY                                            5.3%
  6. TIME                                                4.7%
  7. DATABASE NEWS                                       1.8%
  8. SYSTEM NEWS                                         1.2%
  9. 5010                                                1.2%
 10. DATABASES                                           1.2%
 11. All others                                          6.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)