MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/18/02 through 05/24/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 440               1,654               2,094
Davis                  1,175                 165               1,340
Irvine                   394                   0                 394
Los Angeles                3                 411                 414
Riverside                413                  78                 491
San Diego                324                 103                 427
San Francisco            138                   0                 138
Santa Barbara            284                  86                 370
Santa Cruz               217                 122                 339
LBL                        0                  75                  75
LLL                        0                  31                  31
Other - UC                18                 164                 182
CSL                        0                 125                 125
CSU                      n/a                  81                  81
Other-Non-UC             n/a               3,044               3,044
                       _______             ______              _____
                       3,406               6,139               9,545


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              199              769                  4,632
     2-4  a.m.              164              445                  3,905
     4-6  a.m.              171              555                  5,313
     6-8  a.m.              328              993                  8,181
     8-10 a.m.            1,213            4,394                 30,187
    10-12 a.m.            1,813            7,032                 52,152
    12-2  p.m.            1,650            7,330                 49,158
     2-4  p.m.            1,763            7,545                 59,664
     4-6  p.m.            1,252            5,226                 41,578
     6-8  p.m.              454            2,197                 14,720
     8-10 p.m.              252            1,275                  8,960
    10-12 p.m.              286            1,424                  9,253
    __________       __________       __________      _________________
        Total:            9,545           39,185                287,703


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,183               5,663               6,846
Davis                  4,319                 880               5,199
Irvine                 1,983                   0               1,983
Los Angeles                5               1,156               1,161
Riverside              1,943                 189               2,132
San Diego              1,201                 238               1,439
San Francisco            492                   0                 492
Santa Barbara          1,541                 362               1,903
Santa Cruz             1,891               1,679               3,570
LBL                        0                  65                  65
LLL                        0                  34                  34
Other - UC                27               1,153               1,180
CSL                        0                 145                 145
CSU                      n/a                 279                 279
Other-Non-UC             n/a              12,757              12,757
                       _______             ______              _____
                      14,585              24,600              39,185

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              12,788              42,452              55,240
Davis                 35,509               3,916              39,425
Irvine                15,787                   0              15,787
Los Angeles               29               7,881               7,910
Riverside             12,003               2,296              14,299
San Diego              5,455               2,772               8,227
San Francisco          3,782                   0               3,782
Santa Barbara         16,083               2,184              18,267
Santa Cruz            12,462               4,959              17,421
LBL                        0                 565                 565
LLL                        0                 425                 425
Other - UC               167               3,994               4,161
CSL                        0                 925                 925
CSU                      n/a               5,517               5,517
Other-Non-UC             n/a              95,752              95,752
                       _______             ______              _____
                     114,065             173,638             287,703


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:25
Average session length (minutes:seconds)               15:52
Longest session recorded (minutes:seconds)            503:39
Average number of searches completed per session         4.1
Retrievals per search - median                           2.0
Retrievals per search - average                         67.3
Retrievals per search - standard deviation            2352.4
Percent of searches completed with 0 results            26.5%

Percent of searches entered that are long                3.1%
Percent of long searches completed
  (includes partial results)                            63.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        37,808    37.5%
  DISPLAY (excluding automatic displays)      34,114    33.9%
  ACFIND                                          11     0.0%
  BROWSE                                         134     0.1%
  SELECT                                          65     0.1%
  HELP                                           481     0.5%
  EXPLAIN                                        507     0.5%
  SET/RESET                                    1,929     1.9%
  SHOW                                           168     0.2%
  AT                                           2,284     2.3%
  ADD ON (AND, OR, AND NOT)                    1,366     1.4%
  LOGON or LOGOFF                             16,727    16.6%
  COMMENT                                          0     0.0%
  SAVE                                           659     0.7%
  USE                                            607     0.6%
  OTHER                                        3,899     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,388  13.7%   1,301   24.1%      10    77.1   320.5
  AUTHOR           1,315   3.4%     323   24.6%      12   103.0   407.0
  CORPORATE AUTH     335   0.9%     112   33.4%      20  1685.4 12615.8
  EXACT CA             3   0.0%       1   33.3%      14    13.5    12.0
  TITLE WORD       9,337  23.8%   2,874   30.8%       4    33.1   136.4
  EXACT TITLE      6,761  17.2%   1,782   26.4%       2    21.6   215.5
  TITLE -> TW        890   2.3%     197   22.1%       7    45.6   106.7
  TITLE -> XT      1,537   3.9%     526   34.2%       2     9.0    77.2
  SUBJECT          1,513   3.9%     538   35.6%      53   495.8  1882.6
  EXACT SUBJECT       71   0.2%      20   28.2%     100   595.5  1397.4
  PERIODICAL       6,921  17.6%   1,565   22.6%       5    68.5   799.7
  EXACT PE         2,834   7.2%     473   16.7%       3    22.2   314.1
  RPE                  1   0.0%       0    0.0%      99    99.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            41   0.1%       4    9.8%      42   137.3   321.5
  DATE               555   1.4%     101   18.2%       2    24.7    97.4
  FORM               182   0.5%      37   20.3%      22   124.4   310.9
  NUMBER*             21   0.1%       3   14.3%       2   108.6   306.2
  MUSIC*              16   0.0%      11   68.8%       4   349.0   580.1
  SERIES             771   2.0%     259   33.6%       3    80.5   679.1
  UNIFORM TITLE        3   0.0%       2   66.7%       2     2.0     0.0
  Other indexes      739   1.9%     311   42.1%       1    30.3   155.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,765   4.7%     426   24.1%       3    33.8   181.7
  Single          35,607  95.3%   9,565   26.9%       4    80.1  1306.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       24  19.5%       8   33.3%       6    22.0    40.4
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             84  68.3%      25   29.8%      30   106.8   147.7
  EXACT SUBJECT       14  11.4%       2   14.3%     126   138.6   162.2
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               1   0.8%       0    0.0%     264   264.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             129   100%      35   27.1%      20    92.2   137.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.6%
  BRIEF                                                 67.5%
  LONG                                                   9.4%
  MARC                                                   3.0%
  FIELDS                                                 3.4%
  TAG                                                    2.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.0%

Ten most frequent errors:
  1. NS command - no next screen                        32.7%
  2. First word of command is invalid                   27.9%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command contains invalid word               4.8%
  5. Search term missing from search command             3.2%
  6. DISPLAY command - no FIND results                   2.5%
  7. PS command - no previous screen                     1.9%
  8. Valid command at an inappropriate time              1.3%
  9. KW search in database w/o KW index                  1.0%
 10. Command contains escape or arrow key                0.9%
 11. All others                                         12.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              28.4%
  2. FIND                                               13.4%
  3. INDEXES                                             6.9%
  4. COMMAND WORDS                                       6.3%
  5. DATABASES                                           5.1%
  6. PASSWORDS                                           4.7%
  7. Unrecognized term                                   4.5%
  8. DISPLAY                                             3.0%
  9. ADD-ON SEARCH                                       2.2%
 10. DATES                                               1.4%
 11. All others                                         24.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.2%
  2. First word of command is invalid                   14.1%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. FIND command retrieves >1 book                      3.8%
  6. DISPLAY command-complete in one screen              3.1%
  7. DISPLAY command-first of >1 screen                  3.0%
  8. NS command - no next screen                         2.9%
  9. TW search with zero results                         2.2%
 10. FIND command retrieves 1 book                       2.1%
 11. All others                                         29.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            56.3%
  2. GLOSSARY                                            9.3%
  3. SETTINGS                                            9.3%
  4. SEARCH                                              8.6%
  5. NEWS                                                2.6%
  6. UCSF PASSWORDS                                      1.3%
  7. 0429                                                1.3%
  8. DATABASE NEWS                                       1.3%
  9. UPDATE                                              1.3%
 10. LOCATION                                            0.7%
 11. All others                                          7.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)