MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/01/02 through 06/07/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 362               1,524               1,886
Davis                  1,119                 133               1,252
Irvine                   279                   0                 279
Los Angeles                1                 339                 340
Riverside                329                  69                 398
San Diego                309                 140                 449
San Francisco            147                   0                 147
Santa Barbara            234                  72                 306
Santa Cruz               114                 111                 225
LBL                        0                  65                  65
LLL                        0                  21                  21
Other - UC                27                 155                 182
CSL                        0                 108                 108
CSU                      n/a                  94                  94
Other-Non-UC             n/a               2,941               2,941
                       _______             ______              _____
                       2,921               5,772               8,693


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              178              704                  4,759
     2-4  a.m.              156              524                  9,181
     4-6  a.m.              102              352                  2,377
     6-8  a.m.              315              997                  6,638
     8-10 a.m.            1,120            4,309                 30,775
    10-12 a.m.            1,627            6,428                 46,244
    12-2  p.m.            1,514            5,882                 42,227
     2-4  p.m.            1,804            7,790                 49,959
     4-6  p.m.            1,032            4,395                 26,667
     6-8  p.m.              314            1,092                  7,755
     8-10 p.m.              223              781                  6,071
    10-12 p.m.              308            1,211                  9,230
    __________       __________       __________      _________________
        Total:            8,693           34,465                241,883


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,003               5,400               6,403
Davis                  4,218                 862               5,080
Irvine                 1,302                   0               1,302
Los Angeles                0               1,063               1,063
Riverside              1,998                 131               2,129
San Diego              1,057                 244               1,301
San Francisco            475                   0                 475
Santa Barbara            804                 128                 932
Santa Cruz               682                 359               1,041
LBL                        0                  83                  83
LLL                        0                  31                  31
Other - UC                18               1,131               1,149
CSL                        0                 135                 135
CSU                      n/a                 782                 782
Other-Non-UC             n/a              12,559              12,559
                       _______             ______              _____
                      11,557              22,908              34,465

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,389              32,911              41,300
Davis                 29,831               3,693              33,524
Irvine                 8,624                   0               8,624
Los Angeles                0               7,928               7,928
Riverside             10,939               1,385              12,324
San Diego              5,837               1,718               7,555
San Francisco          5,504                   0               5,504
Santa Barbara          7,861               1,221               9,082
Santa Cruz             3,877               3,853               7,730
LBL                        0                 336                 336
LLL                        0                 226                 226
Other - UC                64               3,434               3,498
CSL                        0               1,063               1,063
CSU                      n/a               5,100               5,100
Other-Non-UC             n/a              98,089              98,089
                       _______             ______              _____
                      80,926             160,957             241,883


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:25
Average session length (minutes:seconds)               16:33
Longest session recorded (minutes:seconds)            954:06
Average number of searches completed per session         3.9
Retrievals per search - median                           2.0
Retrievals per search - average                         56.6
Retrievals per search - standard deviation             810.1
Percent of searches completed with 0 results            28.1%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            66.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        33,348    37.8%
  DISPLAY (excluding automatic displays)      29,143    33.1%
  ACFIND                                           5     0.0%
  BROWSE                                          84     0.1%
  SELECT                                          48     0.1%
  HELP                                           438     0.5%
  EXPLAIN                                        490     0.6%
  SET/RESET                                    1,720     2.0%
  SHOW                                           168     0.2%
  AT                                           1,740     2.0%
  ADD ON (AND, OR, AND NOT)                    1,109     1.3%
  LOGON or LOGOFF                             15,229    17.3%
  COMMENT                                          0     0.0%
  SAVE                                           726     0.8%
  USE                                            575     0.7%
  OTHER                                        3,321     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,794  13.8%   1,181   24.6%      10    86.0   586.4
  AUTHOR           1,148   3.3%     306   26.7%      12   180.5  1297.6
  CORPORATE AUTH     271   0.8%      92   33.9%      21   350.4   984.3
  EXACT CA             2   0.0%       1   50.0%       1     1.0     0.0
  TITLE WORD       8,740  25.2%   2,881   33.0%       3    33.0   243.4
  EXACT TITLE      4,524  13.1%   1,469   32.5%       2    25.9   327.4
  TITLE -> TW        858   2.5%     229   26.7%       8    59.0   134.4
  TITLE -> XT      1,089   3.1%     477   43.8%       1    10.1    76.9
  SUBJECT          1,140   3.3%     382   33.5%      51   631.7  3866.8
  EXACT SUBJECT       81   0.2%      14   17.3%      48   420.9   898.1
  PERIODICAL       7,083  20.5%   1,552   21.9%       5    76.0  1071.2
  EXACT PE         2,732   7.9%     439   16.1%       2    13.0    68.2
  RPE                  1   0.0%       1    100%       0     0.0     0.0
  XRP                  1   0.0%       0    0.0%       5     5.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            45   0.1%      11   24.4%      31   164.9   422.1
  DATE               375   1.1%      80   21.3%       4    75.4   358.2
  FORM               183   0.5%      40   21.9%      10   258.7  1385.2
  NUMBER*             32   0.1%      14   43.8%       2  1144.2  4718.1
  MUSIC*               4   0.0%       3   75.0%       1     1.0     0.0
  SERIES             814   2.4%     257   31.6%       4    96.4   776.4
  UNIFORM TITLE        4   0.0%       1   25.0%       1    21.7    35.8
  Other indexes      697   2.0%     303   43.5%       1    10.7    95.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         1,551   4.7%     422   27.2%       2    64.8   566.1
  Single          31,416  95.3%   8,857   28.2%       4    79.2   984.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       11  14.9%       1    9.1%      24   120.2   206.9
  CORPORATE AUTH       1   1.4%       0    0.0%     136   136.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             41  55.4%       7   17.1%      31   103.8   165.2
  EXACT SUBJECT       17  23.0%       1    5.9%      35    69.3    74.4
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               4   5.4%       1   25.0%      81    75.0    33.4

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single              80   100%      11   13.7%      29    90.4   145.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.5%
  BRIEF                                                 66.3%
  LONG                                                  10.0%
  MARC                                                   4.2%
  FIELDS                                                 3.6%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.5%

Ten most frequent errors:
  1. NS command - no next screen                        35.7%
  2. First word of command is invalid                   25.0%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command contains invalid word               4.3%
  5. Search term missing from search command             2.4%
  6. PS command - no previous screen                     1.8%
  7. DISPLAY command - no FIND results                   1.4%
  8. KW search in database w/o KW index                  1.3%
  9. Command contains escape or arrow key                1.1%
 10. Valid command at an inappropriate time              1.1%
 11. All others                                         13.7%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.9%
  2. FIND                                               14.5%
  3. INDEXES                                             6.9%
  4. COMMAND WORDS                                       6.1%
  5. Unrecognized term                                   5.7%
  6. PASSWORDS                                           3.7%
  7. DISPLAY                                             2.7%
  8. CATALOG                                             2.7%
  9. NRLF                                                2.0%
 10. LOCATE (PE DB)                                      1.8%
 11. All others                                         28.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.8%
  2. First word of command is invalid                   13.4%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command - middle of >1 screen               4.4%
  5. FIND command retrieves >1 book                      3.6%
  6. DISPLAY command-first of >1 screen                  3.3%
  7. NS command - no next screen                         2.7%
  8. DISPLAY command-complete in one screen              2.7%
  9. F/BR command with invalid search term               1.6%
 10. FIND command retrieves 1 book                       1.5%
 11. All others                                         27.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            53.1%
  2. SEARCH                                              6.3%
  3. SYSTEMS INFORMATION                                 5.6%
  4. LAUC NEWS                                           4.4%
  5. GLOSSARY                                            3.8%
  6. SETTINGS                                            3.8%
  7. NEWS                                                2.5%
  8. 0211                                                1.9%
  9. SYSTEM NEWS                                         1.9%
 10. BIBLIOGRAPHIC SOFTWARE                              1.3%
 11. All others                                         15.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)