MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/08/02 through 06/14/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 308               1,040               1,348
Davis                    729                 108                 837
Irvine                   190                   0                 190
Los Angeles                1                 242                 243
Riverside                213                  36                 249
San Diego                186                  82                 268
San Francisco             97                   0                  97
Santa Barbara            120                  46                 166
Santa Cruz                80                  91                 171
LBL                        0                  50                  50
LLL                        0                  17                  17
Other - UC                19                 142                 161
CSL                        0                  57                  57
CSU                      n/a                  73                  73
Other-Non-UC             n/a               2,183               2,183
                       _______             ______              _____
                       1,943               4,167               6,110


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              140              484                  4,798
     2-4  a.m.              122              355                  3,754
     4-6  a.m.              116              350                  2,584
     6-8  a.m.              256              773                  7,827
     8-10 a.m.              888            3,365                 24,977
    10-12 a.m.            1,312            5,395                 37,161
    12-2  p.m.            1,011            3,929                 26,032
     2-4  p.m.            1,047            3,851                 32,557
     4-6  p.m.              608            2,344                 18,543
     6-8  p.m.              232              609                  6,277
     8-10 p.m.              184              628                  4,499
    10-12 p.m.              194              676                  5,996
    __________       __________       __________      _________________
        Total:            6,110           22,759                175,005


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 703               3,447               4,150
Davis                  2,622                 526               3,148
Irvine                 1,000                   0               1,000
Los Angeles               10                 407                 417
Riverside              1,085                  71               1,156
San Diego                540                 211                 751
San Francisco            307                   0                 307
Santa Barbara            375                  86                 461
Santa Cruz               908                 376               1,284
LBL                        0                  70                  70
LLL                        0                  31                  31
Other - UC                38                 693                 731
CSL                        0                 102                 102
CSU                      n/a                 295                 295
Other-Non-UC             n/a               8,856               8,856
                       _______             ______              _____
                       7,588              15,171              22,759

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               5,504              25,792              31,296
Davis                 20,944               3,027              23,971
Irvine                 8,165                   0               8,165
Los Angeles               33               3,879               3,912
Riverside              6,076                 610               6,686
San Diego              3,792               2,844               6,636
San Francisco          1,677                   0               1,677
Santa Barbara          4,169                 927               5,096
Santa Cruz             1,838               3,585               5,423
LBL                        0                 615                 615
LLL                        0                 316                 316
Other - UC               376               3,357               3,733
CSL                        0               1,247               1,247
CSU                      n/a               2,976               2,976
Other-Non-UC             n/a              73,256              73,256
                       _______             ______              _____
                      52,574             122,431             175,005


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.5


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:30
Average session length (minutes:seconds)               17:11
Longest session recorded (minutes:seconds)            863:53
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         61.6
Retrievals per search - standard deviation             887.4
Percent of searches completed with 0 results            26.4%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            66.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        22,092    36.5%
  DISPLAY (excluding automatic displays)      20,866    34.5%
  ACFIND                                           3     0.0%
  BROWSE                                          72     0.1%
  SELECT                                          41     0.1%
  HELP                                           338     0.6%
  EXPLAIN                                        320     0.5%
  SET/RESET                                    1,140     1.9%
  SHOW                                            94     0.2%
  AT                                           1,017     1.7%
  ADD ON (AND, OR, AND NOT)                      664     1.1%
  LOGON or LOGOFF                             10,792    17.8%
  COMMENT                                          0     0.0%
  SAVE                                           329     0.5%
  USE                                            374     0.6%
  OTHER                                        2,358     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    2,992  13.1%     712   23.8%      10    76.7   274.7
  AUTHOR             990   4.3%     249   25.1%      11   105.4   324.4
  CORPORATE AUTH     157   0.7%      52   33.1%      15  1667.3  9339.3
  EXACT CA             2   0.0%       0    0.0%      15    14.5     6.4
  TITLE WORD       4,811  21.0%   1,560   32.4%       4    54.8   632.9
  EXACT TITLE      3,380  14.8%     887   26.2%       2    21.1   175.6
  TITLE -> TW        671   2.9%     188   28.0%       8    55.2   108.5
  TITLE -> XT        842   3.7%     371   44.1%       1    10.9    91.8
  SUBJECT            989   4.3%     324   32.8%      48   479.5  1798.3
  EXACT SUBJECT       49   0.2%      11   22.4%     102   541.2   996.6
  PERIODICAL       4,547  19.9%     966   21.2%       4    65.9   860.4
  EXACT PE         2,051   9.0%     253   12.3%       2    14.6    91.3
  RPE                  2   0.0%       1   50.0%      12    12.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            44   0.2%      10   22.7%      24   148.8   351.3
  DATE               226   1.0%      60   26.5%       4   154.7   821.8
  FORM               145   0.6%      38   26.2%      13   363.2  2314.2
  NUMBER*              4   0.0%       1   25.0%       1  1298.3  2247.0
  MUSIC*               1   0.0%       1    100%       0     0.0     0.0
  SERIES             476   2.1%     156   32.8%       2    47.2   158.6
  UNIFORM TITLE        8   0.0%       2   25.0%       6    70.7   112.1
  Other indexes      473   2.1%     223   47.1%       1    26.2   187.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple           933   4.3%     252   27.0%       3    98.9  1006.6
  Single          20,917  95.7%   5,542   26.5%       4    81.1   997.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       16  26.2%       5   31.3%       7    23.8    36.3
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             41  67.2%       8   19.5%      30   348.4   774.0
  EXACT SUBJECT        3   4.9%       0    0.0%       8   105.7   174.4
  UNIFORM TITLE        1   1.6%       1    100%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single              65   100%      14   21.5%      16   237.3   639.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.7%
  BRIEF                                                 66.9%
  LONG                                                   8.8%
  MARC                                                   4.1%
  FIELDS                                                 3.6%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.6%

Ten most frequent errors:
  1. NS command - no next screen                        32.8%
  2. First word of command is invalid                   27.8%
  3. FIND command with invalid index name               12.4%
  4. DISPLAY command contains invalid word               4.7%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     1.9%
  7. DISPLAY command - no FIND results                   1.6%
  8. Valid command at an inappropriate time              1.2%
  9. KW search in database w/o KW index                  1.1%
 10.                                      177            1.0%
 11. All others                                         13.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              21.9%
  2. FIND                                               17.2%
  3. INDEXES                                            13.1%
  4. PASSWORDS                                           5.0%
  5. COMMAND WORDS                                       4.4%
  6. DISPLAY                                             4.1%
  7. Unrecognized term                                   3.8%
  8. CATALOG                                             3.1%
  9. DATABASES                                           2.2%
 10. 1773                                                1.3%
 11. All others                                         24.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 20.2%
  2. First word of command is invalid                   17.3%
  3. FIND command with invalid index name               13.2%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. TW search with zero results                         4.1%
  6. NS command - no next screen                         2.9%
  7. DISPLAY command-first of >1 screen                  2.6%
  8. FIND command retrieves >1 book                      2.3%
  9. SU search with zero results                         2.1%
 10. F/BR with index invalid in current DB               2.0%
 11. All others                                         29.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            55.4%
  2. SETTINGS                                            6.5%
  3. SEARCH                                              6.5%
  4. GLOSSARY                                            4.3%
  5. MAIL SETTINGS                                       3.3%
  6. INSPEC LOADING STATISTICS                           2.2%
  7. 0210                                                2.2%
  8. DATABASE NEWS                                       2.2%
  9. 2292                                                2.2%
 10. CC NEWS                                             2.2%
 11. All others                                         13.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)