MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/15/02 through 06/21/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 340               1,188               1,528
Davis                    693                  86                 779
Irvine                   178                   0                 178
Los Angeles                1                 306                 307
Riverside                252                  44                 296
San Diego                198                  78                 276
San Francisco            108                   0                 108
Santa Barbara            143                  27                 170
Santa Cruz                85                  98                 183
LBL                        0                  52                  52
LLL                        0                  20                  20
Other - UC                14                 152                 166
CSL                        0                  52                  52
CSU                      n/a                 101                 101
Other-Non-UC             n/a               2,185               2,185
                       _______             ______              _____
                       2,012               4,389               6,401


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              102              309                  2,600
     2-4  a.m.              118              341                  4,551
     4-6  a.m.              132              334                  3,010
     6-8  a.m.              272              914                  6,306
     8-10 a.m.              924            3,167                 20,417
    10-12 a.m.            1,279            5,435                 34,209
    12-2  p.m.            1,173            5,101                 37,504
     2-4  p.m.            1,314            5,881                 33,896
     4-6  p.m.              648            2,454                 19,160
     6-8  p.m.              195              783                  7,845
     8-10 p.m.              103              381                  3,356
    10-12 p.m.              141              559                  4,664
    __________       __________       __________      _________________
        Total:            6,401           25,659                177,518


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 941               3,817               4,758
Davis                  2,691                 502               3,193
Irvine                 1,045                   0               1,045
Los Angeles                5                 704                 709
Riverside              1,110                 111               1,221
San Diego                456                 160                 616
San Francisco            359                   0                 359
Santa Barbara            590                  41                 631
Santa Cruz             2,323                 360               2,683
LBL                        0                  63                  63
LLL                        0                  59                  59
Other - UC                13               1,073               1,086
CSL                        0                 106                 106
CSU                      n/a                 390                 390
Other-Non-UC             n/a               8,740               8,740
                       _______             ______              _____
                       9,533              16,126              25,659

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               9,706              24,371              34,077
Davis                 17,603               2,429              20,032
Irvine                 6,198                   0               6,198
Los Angeles               34               6,029               6,063
Riverside              6,092               3,347               9,439
San Diego              2,085               1,968               4,053
San Francisco          2,343                   0               2,343
Santa Barbara          5,721                 397               6,118
Santa Cruz             4,112               2,516               6,628
LBL                        0                 180                 180
LLL                        0                 366                 366
Other - UC                32               4,028               4,060
CSL                        0               1,203               1,203
CSU                      n/a               4,794               4,794
Other-Non-UC             n/a              71,964              71,964
                       _______             ______              _____
                      53,926             123,592             177,518


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              2.0


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:22
Average session length (minutes:seconds)               17:46
Longest session recorded (minutes:seconds)              1113
Average number of searches completed per session         4.0
Retrievals per search - median                           2.0
Retrievals per search - average                         55.5
Retrievals per search - standard deviation             907.5
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                3.1%
Percent of long searches completed
  (includes partial results)                            66.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        24,569    37.6%
  DISPLAY (excluding automatic displays)      21,630    33.1%
  ACFIND                                          10     0.0%
  BROWSE                                         155     0.2%
  SELECT                                          66     0.1%
  HELP                                           275     0.4%
  EXPLAIN                                        313     0.5%
  SET/RESET                                    1,180     1.8%
  SHOW                                           119     0.2%
  AT                                           1,368     2.1%
  ADD ON (AND, OR, AND NOT)                    1,074     1.6%
  LOGON or LOGOFF                             11,273    17.3%
  COMMENT                                          0     0.0%
  SAVE                                           405     0.6%
  USE                                            416     0.6%
  OTHER                                        2,435     3.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    3,235  12.8%     730   22.6%      11    78.5   268.9
  AUTHOR             809   3.2%     186   23.0%      11   135.2   842.9
  CORPORATE AUTH     216   0.9%      68   31.5%      17   461.0  3231.8
  EXACT CA             9   0.0%       3   33.3%       4    41.0    92.1
  TITLE WORD       5,792  22.9%   1,939   33.5%       4    42.4   264.7
  EXACT TITLE      5,041  20.0%   1,455   28.9%       2    24.2   198.4
  TITLE -> TW        540   2.1%     132   24.4%       6   135.7  1960.0
  TITLE -> XT        784   3.1%     321   40.9%       1     5.6    26.8
  SUBJECT            790   3.1%     252   31.9%      47   379.6  1155.5
  EXACT SUBJECT       75   0.3%      21   28.0%      52  2442.6 15838.2
  PERIODICAL       4,896  19.4%   1,076   22.0%       4    65.3   643.1
  EXACT PE         1,674   6.6%     253   15.1%       3    15.8   101.2
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE            20   0.1%       5   25.0%      11    85.6   189.0
  DATE               187   0.7%      35   18.7%       3    79.5   275.0
  FORM               151   0.6%      28   18.5%      12    49.6   117.6
  NUMBER*             57   0.2%      33   57.9%       2    31.3    62.0
  MUSIC*               5   0.0%       4   80.0%       5     5.0     0.0
  SERIES             509   2.0%     169   33.2%       2    33.9    95.7
  UNIFORM TITLE        2   0.0%       0    0.0%      26    26.0     0.0
  Other indexes      468   1.9%     215   45.9%       1    11.2    70.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple           898   3.7%     228   25.4%       3    34.4   148.7
  Single          23,417  96.3%   6,448   27.5%       4    73.9  1089.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        8   5.3%       1   12.5%       3   203.4   420.4
  CORPORATE AUTH       1   0.7%       1    100%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            113  75.3%      30   26.5%      30   116.4   168.8
  EXACT SUBJECT       28  18.7%       4   14.3%     140   229.0   201.7
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             151   100%      36   23.8%      43   144.2   201.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.2%
  BRIEF                                                 68.3%
  LONG                                                   9.2%
  MARC                                                   4.6%
  FIELDS                                                 3.5%
  TAG                                                    2.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.0%

Ten most frequent errors:
  1. NS command - no next screen                        34.3%
  2. First word of command is invalid                   24.3%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command contains invalid word               4.9%
  5. Search term missing from search command             2.8%
  6. PS command - no previous screen                     1.9%
  7.                                      167            1.8%
  8. DISPLAY command - no FIND results                   1.7%
  9. Command contains escape or arrow key                1.5%
 10. Valid command at an inappropriate time              1.1%
 11. All others                                         14.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              30.0%
  2. FIND                                               10.9%
  3. COMMAND WORDS                                       8.0%
  4. INDEXES                                             6.4%
  5. Unrecognized term                                   4.8%
  6. BROWSE                                              3.5%
  7. DISPLAY                                             3.2%
  8. NRLF                                                2.2%
  9. PASSWORDS                                           2.2%
 10. CATALOG                                             1.6%
 11. All others                                         27.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.4%
  2. First word of command is invalid                   14.1%
  3. FIND command with invalid index name               11.4%
  4. DISPLAY command-first of >1 screen                  4.6%
  5. DISPLAY command - middle of >1 screen               4.6%
  6. NS command - no next screen                         2.9%
  7. FIND command retrieves >1 book                      2.9%
  8. TW search with zero results                         2.6%
  9. F/BR command with invalid search term               2.0%
 10. FIND command retrieves 1 book                       2.0%
 11. All others                                         26.5%

Ten most frequent SHOW requests:
  1. HISTORY                                            64.9%
  2. SETTINGS                                            6.1%
  3. GLOSSARY                                            5.3%
  4. DATABASE NEWS                                       4.4%
  5. SEARCH                                              4.4%
  6. PE DISPLAY                                          2.6%
  7. NEWS                                                2.6%
  8. MAIL STATUS                                         2.6%
  9. SYSTEMS INFORMATION                                 1.8%
 10. 0246                                                0.9%
 11. All others                                          4.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)