MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/22/02 through 06/28/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 325               1,267               1,592
Davis                    807                 101                 908
Irvine                   227                   0                 227
Los Angeles               10                 273                 283
Riverside                260                  44                 304
San Diego                232                  71                 303
San Francisco            100                   0                 100
Santa Barbara            168                  35                 203
Santa Cruz                99                  82                 181
LBL                        0                  62                  62
LLL                        0                  21                  21
Other - UC                25                 120                 145
CSL                        0                  42                  42
CSU                      n/a                  86                  86
Other-Non-UC             n/a               2,091               2,091
                       _______             ______              _____
                       2,253               4,295               6,548


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              109              350                  4,009
     2-4  a.m.               95              304                  2,516
     4-6  a.m.               71              206                  2,001
     6-8  a.m.              186              476                  4,258
     8-10 a.m.              847            3,421                 21,845
    10-12 a.m.            1,291            5,045                 32,824
    12-2  p.m.            1,264            5,523                 34,470
     2-4  p.m.            1,358            5,473                 36,129
     4-6  p.m.              828            3,352                 23,617
     6-8  p.m.              222            1,070                  6,443
     8-10 p.m.              138              549                  5,326
    10-12 p.m.              139              630                  7,277
    __________       __________       __________      _________________
        Total:            6,548           26,399                180,715


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley                 882               4,294               5,176
Davis                  2,952                 607               3,559
Irvine                 1,048                   0               1,048
Los Angeles               10                 665                 675
Riverside              1,346                  96               1,442
San Diego                668                 166                 834
San Francisco            325                   0                 325
Santa Barbara            858                  84                 942
Santa Cruz             2,408                 151               2,559
LBL                        0                  87                  87
LLL                        0                  58                  58
Other - UC                50                 263                 313
CSL                        0                  70                  70
CSU                      n/a                 341                 341
Other-Non-UC             n/a               8,970               8,970
                       _______             ______              _____
                      10,547              15,852              26,399

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               5,124              33,251              38,375
Davis                 19,186               2,825              22,011
Irvine                 9,127                   0               9,127
Los Angeles              134               5,237               5,371
Riverside              5,531                 603               6,134
San Diego              3,972               1,138               5,110
San Francisco          2,900                   0               2,900
Santa Barbara          7,285               1,781               9,066
Santa Cruz             3,660                 943               4,603
LBL                        0                 735                 735
LLL                        0                 543                 543
Other - UC               279               1,249               1,528
CSL                        0                 447                 447
CSU                      n/a               2,873               2,873
Other-Non-UC             n/a              71,892              71,892
                       _______             ______              _____
                      57,198             123,517             180,715


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.6


2.0 COMMAND mode statistics:
____________________________

Median session length (minutes:seconds)                11:25
Average session length (minutes:seconds)               16:50
Longest session recorded (minutes:seconds)            631:06
Average number of searches completed per session         4.0
Retrievals per search - median                           2.0
Retrievals per search - average                         62.3
Retrievals per search - standard deviation             827.1
Percent of searches completed with 0 results            24.8%

Percent of searches entered that are long                3.0%
Percent of long searches completed
  (includes partial results)                            64.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                        25,039    37.1%
  DISPLAY (excluding automatic displays)      22,498    33.3%
  ACFIND                                          18     0.0%
  BROWSE                                         143     0.2%
  SELECT                                          70     0.1%
  HELP                                           318     0.5%
  EXPLAIN                                        350     0.5%
  SET/RESET                                    1,259     1.9%
  SHOW                                           155     0.2%
  AT                                           1,397     2.1%
  ADD ON (AND, OR, AND NOT)                    1,334     2.0%
  LOGON or LOGOFF                             11,534    17.1%
  COMMENT                                          0     0.0%
  SAVE                                           373     0.6%
  USE                                            456     0.7%
  OTHER                                        2,630     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    3,226  12.5%     739   22.9%      11    96.2   695.1
  AUTHOR             783   3.0%     181   23.1%       9    79.1   242.7
  CORPORATE AUTH     271   1.1%      95   35.1%      19   273.7   822.5
  EXACT CA             3   0.0%       2   66.7%       3     3.0     0.0
  TITLE WORD       5,071  19.7%   1,600   31.6%       4    59.5   926.5
  EXACT TITLE      4,924  19.1%   1,107   22.5%       2    20.3   129.4
  TITLE -> TW        606   2.4%     152   25.1%       7    44.6    90.5
  TITLE -> XT        884   3.4%     402   45.5%       1     5.5    18.2
  SUBJECT            918   3.6%     306   33.3%      54   532.7  3031.3
  EXACT SUBJECT       51   0.2%      10   19.6%     200   696.2   999.3
  PERIODICAL       5,487  21.3%   1,150   21.0%       4    72.1   966.0
  EXACT PE         1,924   7.5%     235   12.2%       2    12.8    62.4
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           107   0.4%      19   17.8%      61  2939.8  7309.9
  DATE               285   1.1%      52   18.2%       4    57.9   285.2
  FORM                86   0.3%      19   22.1%      14    84.9   148.6
  NUMBER*             39   0.2%      19   48.7%       2    21.3    62.0
  MUSIC*               1   0.0%       0    0.0%      38    38.0     0.0
  SERIES             630   2.4%     213   33.8%       3    55.5   131.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes      447   1.7%     177   39.6%       1    22.3   168.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple           944   3.8%     227   24.0%       3   102.8  1714.5
  Single          23,809  96.2%   6,007   25.2%       4    83.7   932.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        7   5.1%       2   28.6%       6    37.4    70.4
  CORPORATE AUTH       0   0.0%       0    0.0%       0     0.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            125  91.2%      26   20.8%      44   133.2   268.1
  EXACT SUBJECT        1   0.7%       0    0.0%     176   176.0     0.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               4   2.9%       0    0.0%       6    49.5    87.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             137   100%      28   20.4%      30   126.1   257.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.7%
  BRIEF                                                 69.7%
  LONG                                                   8.3%
  MARC                                                   4.1%
  FIELDS                                                 2.9%
  TAG                                                    2.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.4%

Ten most frequent errors:
  1. NS command - no next screen                        33.8%
  2. First word of command is invalid                   25.4%
  3. FIND command with invalid index name               11.5%
  4. DISPLAY command contains invalid word               4.8%
  5. Search term missing from search command             2.5%
  6. PS command - no previous screen                     1.9%
  7. Valid command at an inappropriate time              1.8%
  8. DISPLAY command - no FIND results                   1.7%
  9. KW search in database w/o KW index                  1.3%
 10. Command contains escape or arrow key                1.1%
 11. All others                                         14.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.7%
  2. FIND                                               15.4%
  3. INDEXES                                             6.6%
  4. COMMAND WORDS                                       5.4%
  5. Unrecognized term                                   4.9%
  6. DISPLAY                                             2.6%
  7. PASSWORDS                                           2.3%
  8. DATES                                               2.0%
  9. LOCATE (PE DB)                                      2.0%
 10. NRLF                                                1.7%
 11. All others                                         27.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.0%
  2. First word of command is invalid                   14.1%
  3. FIND command with invalid index name               14.1%
  4. NS command - no next screen                         2.2%
  5. DISPLAY command-complete in one screen              2.2%
  6. DISPLAY command - middle of >1 screen               2.2%
  7. DISPLAY command - last of >1 screen                 2.2%
  8. Help requested from SET DB command                  2.1%
  9. NS of SHOW/EXP command-no next screen               2.1%
 10. DISPLAY command-first of >1 screen                  1.9%
 11. All others                                         31.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            39.9%
  2. DATABASE NEWS                                       7.8%
  3. GLOSSARY                                            7.2%
  4. MAIL STATUS                                         4.6%
  5. SEARCH                                              3.9%
  6. NEWS                                                3.3%
  7. SETTINGS                                            3.3%
  8. DATABASES                                           3.3%
  9. 0210                                                1.3%
 10. PE LOADING STATISTICS                               1.3%
 11. All others                                         24.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)