MELVYL CURRENT CONTENTS DATABASE TELNET STATISTICS                     
                 Time period: 09/01/99 through 09/30/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,505               5,497               7,002            
Davis                  2,612                 315               2,927            
Irvine                 2,181                   0               2,181            
Los Angeles              519               2,046               2,565            
Riverside                412                 559                 971            
San Diego                666               1,539               2,205            
San Francisco          1,447                  11               1,458            
Santa Barbara            378               1,192               1,570            
Santa Cruz               374                 645               1,019            
LBL                        0                 740                 740            
LLL                        0                 772                 772            
Los Alamos               n/a                   5                   5            
Other - UC                35                 279                 314            
U.S. Forestry                                                      0            
Other-Network UC         n/a               2,732               2,732            
                     _______              ______               _____            
                      10,129              16,332              26,461            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              450            1,984                 22,012         
     2-4  a.m.              294            1,281                 50,723         
     4-6  a.m.              308              980                 49,647         
     6-8  a.m.              665            2,779                 27,807         
     8-10 a.m.            2,748            8,120                 77,575         
    10-12 a.m.            4,993           14,267                120,580         
    12-2  p.m.            4,620           13,141                123,059         
     2-4  p.m.            5,515           16,549                147,579         
     4-6  p.m.            3,788           10,909                112,917         
     6-8  p.m.            1,473            4,738                 44,859         
     8-10 p.m.              890            3,601                 36,251         
    10-12 p.m.              717            3,085                 26,036         
    __________       __________       __________      _________________         
        Total:           26,461           81,434                839,045         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,936              17,116              21,052            
Davis                  8,207                 844               9,051            
Irvine                 7,010                   0               7,010            
Los Angeles            1,457               6,634               8,091            
Riverside              1,178               2,115               3,293            
San Diego              1,967               4,650               6,617            
San Francisco          4,034                  23               4,057            
Santa Barbara            959               3,879               4,838            
Santa Cruz               995               1,616               2,611            
LBL                        0               2,500               2,500            
LLL                        0               4,078               4,078            
Los Alamos               n/a                  12                  12            
Other - UC                62                 733                 795            
U.S. Forestry                                                      0            
Other-Network UC         n/a               7,429               7,429            
                     _______              ______               _____            
                      29,805              51,629              81,434            
Number of FIND commands by database                                             
  CC database                                                 79,921            
  CCT database                                                 1,513            
                                                                                
Total number of FIND commands                                 81,434            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              42,588             191,332             233,920            
Davis                 67,223               5,955              73,178            
Irvine               127,380                   0             127,380            
Los Angeles           10,254              58,044              68,298            
Riverside              7,270              19,579              26,849            
San Diego             11,775              37,505              49,280            
San Francisco         28,836                 172              29,008            
Santa Barbara          9,335              40,724              50,059            
Santa Cruz            13,041              18,660              31,701            
LBL                        0              32,280              32,280            
LLL                        0              43,899              43,899            
Los Alamos               n/a                  20                  20            
Other - UC               749               8,793               9,542            
U.S. Forestry                                                      0            
Other-Network UC         n/a              63,631              63,631            
                     _______              ______               _____            
                     318,451             520,594             839,045            
                                                                                
Number of Records Displayed by database:                                        
  CC database                                                780,236            
  CCT database                                                58,809            
                                                                                
Total number of Records Displayed                            839,045            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of CC vs. CCT databases:                                           
  Percent of CC sessions                                    95.4%               
  Percent of CCT sessions                                    4.6%               
                                                                                
  Percent of searches done in the CC database               98.1%               
  Percent of searches done in the CCT database               1.9%               
                                                                                
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.3                
  Standard deviation in seconds                              4.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.3                
  Standard deviation in seconds                              4.8                
2.0  CC Database Statistics                                                     
___________________________                                                     
                                                                                
Median session length (minutes:seconds)                     0:00                
Average session length (minutes:seconds)                    0:00                
Longest session recorded (minutes:seconds)                  1084                
Average number of searches completed per session             3.2                
Retrievals per search - median                              10.0                
Retrievals per search - average                            522.5                
Retrievals per search - standard deviation                8378.5                
Percent of searches completed with 0 results                22.8%               
                                                                                
Percent of searches entered that are long                    0.2%               
Percent of long searches completed                                              
  (includes partial results)                                60.2%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            73,119          36.9%         
  DISPLAY (excluding automatic displays)          56,257          28.4%         
  HELP                                             2,565           1.3%         
  EXPLAIN                                          2,754           1.4%         
  SET/RESET                                        9,184           4.6%         
  SHOW                                               460           0.2%         
  ADD ON (AND, OR, AND NOT)                        6,802           3.4%         
  LOGON or LOGOFF                                 33,042          16.7%         
  COMMENT                                              3           0.0%         
  SAVE                                             4,344           2.2%         
  USE                                                 77           0.0%         
  OTHER                                            9,589           4.8%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 35,759  44.6%   5,151   14.4%      30   197.3  1094.4         
  TITLE WORD      26,613  33.2%   7,484   28.1%      18   955.5 15272.2         
  EXACT TITLE        653   0.8%     398   60.9%       2    91.4   502.5         
  JOURNAL          3,798   4.7%   1,454   38.3%     417  4666.1 17709.8         
  EXACT JOURNAL    2,578   3.2%   1,400   54.3%     186  2251.0  6646.7         
  SUBJECT CAT        225   0.3%      56   24.9%       7   187.3   908.8         
  SUBFILE            215   0.3%      18    8.4%      35   513.9  4211.4         
  PUBLICATION TYPE   286   0.4%      80   28.0%      12  1858.7 18130.3         
  LANGUAGE            65   0.1%      12   18.5%      84  3671.7 10993.5         
  DATE             1,142   1.4%     195   17.1%      10   100.7   509.3         
  ADDED            1,623   2.0%   1,128   69.5%      26    38.0    42.8         
  PERIODICAL       2,327   2.9%     437   18.8%       6   107.0   781.7         
  EXACT PE           499   0.6%      67   13.4%       3    20.7   106.9         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes    4,326   5.4%   1,247   28.8%      21   815.2  7311.4         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         7,111   9.8%   2,906   40.9%       7   104.2  1356.9         
  Single          65,646  90.2%  13,254   20.2%      31   773.7 10299.2         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.9%               
  SHORT                                                     81.4%               
  LONG                                                       4.8%               
  FIELDS                                                     1.3%               
  PERIODICALS                                                5.8%               
  COMMENTS                                                   0.0%               
  Other                                                      2.8%               
                                                                                
                                                                                
2.1  CCT Database Statistics                                                    
____________________________                                                    
                                                                                
Median session length (minutes:seconds)                     0:00                
Average session length (minutes:seconds)                    0:00                
Longest session recorded (minutes:seconds)                370:44                
Average number of searches completed per session             1.2                
Retrievals per search - median                              39.0                
Retrievals per search - average                            369.6                
Retrievals per search - standard deviation                1863.4                
Percent of searches completed with 0 results                32.6%               
                                                                                
Percent of searches entered that are long                    0.0%               
Percent of long searches completed                                              
  (includes partial results)                                 0.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             1,490          20.9%         
  DISPLAY (excluding automatic displays)           2,285          32.1%         
  HELP                                               676           9.5%         
  EXPLAIN                                            402           5.6%         
  SET/RESET                                          827          11.6%         
  SHOW                                                92           1.3%         
  ADD ON (AND, OR, AND NOT)                           23           0.3%         
  LOGON or LOGOFF                                  1,041          14.6%         
  COMMENT                                              0           0.0%         
  SAVE                                                10           0.1%         
  USE                                                  2           0.0%         
  OTHER                                              276           3.9%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  JOURNAL            927  61.7%     333   35.9%     106   425.3  1712.8         
  EXACT JOURNAL      414  27.5%     133   32.1%      99   243.2   575.9         
  SUBJECT CAT         33   2.2%       4   12.1%   6,471  6564.8  4684.2         
  SUBFILE              2   0.1%       0    0.0%      81    80.5    57.3         
  DATE                11   0.7%       3   27.3%       4  5101.0 14168.4         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0         
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      116   7.7%      14   12.1%       5    47.3   199.1         
                                                                                
  By number of indexes:                                                         
  Multiple            18   1.2%       7   38.9%       9    85.1   158.4         
  Single           1,467  98.8%     473   32.2%      82   558.6  2272.4         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.7%               
  ISSUES                                                    47.9%               
  SHORT                                                     11.8%               
  LONG                                                      27.4%               
  PERIODICALS                                                7.9%               
  COMMENTS                                                   0.0%               
  Other                                                      2.3%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (CC & CCT)                              
__________________________________________________                              
                                                                                
Percent of commands that contained errors                9.2%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        30.3%                   
  2. First word of command is invalid                   30.2%                   
  3. FIND command with invalid index name                9.8%                   
  4. Index invalid in current database                   5.4%                   
  5. DISPLAY command contains invalid word               2.1%                   
  6. PS command - no previous screen                     1.9%                   
  7. Search term missing from search command             1.8%                   
  8. D ABS command in database w/o abstracts             1.7%                   
  9. Valid command at an inappropriate time              1.6%                   
 10. Add-on search, no index name after verb             1.3%                   
 11. All others                                         13.9%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. CC GUIDE                                           15.0%                   
  2. FIND (CC DB)                                       13.0%                   
  3. CC INDEXES                                          9.9%                   
  4. LOCATE (ARTICLE DBS)                                8.0%                   
  5. COMMANDS                                            6.5%                   
  6. Unrecognized term                                   5.0%                   
  7. CC DATABASE                                         3.5%                   
  8. ADD-ON SEARCH                                       2.8%                   
  9. CCT INDEXES                                         2.8%                   
 10. DATABASES                                           2.5%                   
 11. All others                                         30.9%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from START CC command               16.4%                   
  2. First word of command is invalid                   11.6%                   
  3. F/BR with index invalid in current DB               9.8%                   
  4. FIND command with invalid index name                6.4%                   
  5. Help requested from SET DB command                  5.8%                   
  6. DISPLAY command - middle of >1 screen               5.3%                   
  7. FIND command with zero results                      5.2%                   
  8. DISPLAY command-first of >1 screen                  4.8%                   
  9. FIND command retrieves >1 book                      4.0%                   
 10. DISPLAY command-complete in one screen              3.1%                   
 11. All others                                         27.6%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            43.0%                   
  2. MAIL STATUS                                        14.5%                   
  3. SEARCH                                             13.0%                   
  4. SC LIST (CC DBS)                                    6.2%                   
  5. SYSTEM NEWS                                         5.5%                   
  6. CC NEWS                                             4.6%                   
  7. CC GLOSSARY                                         3.5%                   
  8. CC SETTINGS                                         1.8%                   
  9. MAIL SETTINGS                                       1.1%                   
 10. CCT SETTINGS                                        1.1%                   
 11. All others                                          5.7%