MELVYL CURRENT CONTENTS DATABASE TELNET STATISTICS                     
                 Time period: 11/01/99 through 11/30/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,456               5,260               6,716            
Davis                  2,743                 286               3,029            
Irvine                 2,746                   0               2,746            
Los Angeles              744               2,271               3,015            
Riverside                765                 543               1,308            
San Diego                417               1,851               2,268            
San Francisco          1,245                   8               1,253            
Santa Barbara            523               1,169               1,692            
Santa Cruz               850                 781               1,631            
LBL                        0                 709                 709            
LLL                        0                 924                 924            
Los Alamos               n/a                   5                   5            
Other - UC                 8                 334                 342            
U.S. Forestry                                                      0            
Other-Network UC         n/a               2,629               2,629            
                     _______              ______               _____            
                      11,497              16,770              28,267            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              509            2,070                 21,253         
     2-4  a.m.              333            1,369                 66,042         
     4-6  a.m.              294            1,222                 11,693         
     6-8  a.m.              699            2,849                 26,599         
     8-10 a.m.            2,803            8,573                 81,266         
    10-12 a.m.            4,929           14,546                151,263         
    12-2  p.m.            4,996           14,999                147,670         
     2-4  p.m.            5,755           16,609                150,634         
     4-6  p.m.            3,988           11,543                108,809         
     6-8  p.m.            1,938            5,977                 52,793         
     8-10 p.m.            1,260            4,024                 42,423         
    10-12 p.m.              763            2,743                 25,661         
    __________       __________       __________      _________________         
        Total:           28,267           86,524                886,106         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,152              16,616              20,768            
Davis                  8,405                 788               9,193            
Irvine                 9,178                   0               9,178            
Los Angeles            2,722               6,470               9,192            
Riverside              1,995               1,800               3,795            
San Diego              1,215               5,373               6,588            
San Francisco          3,468                  18               3,486            
Santa Barbara          1,328               3,610               4,938            
Santa Cruz             1,985               2,177               4,162            
LBL                        0               2,554               2,554            
LLL                        0               5,183               5,183            
Los Alamos               n/a                  28                  28            
Other - UC                23                 754                 777            
U.S. Forestry                                                      0            
Other-Network UC         n/a               6,682               6,682            
                     _______              ______               _____            
                      34,471              52,053              86,524            
Number of FIND commands by database                                             
  CC database                                                 84,935            
  CCT database                                                 1,589            
                                                                                
Total number of FIND commands                                 86,524            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              41,666             182,582             224,248            
Davis                 68,040               5,206              73,246            
Irvine               122,966                   0             122,966            
Los Angeles           17,252              73,290              90,542            
Riverside             20,677              17,247              37,924            
San Diego              7,098              43,472              50,570            
San Francisco         28,439                  96              28,535            
Santa Barbara         12,225              36,968              49,193            
Santa Cruz            18,135              27,708              45,843            
LBL                        0              32,344              32,344            
LLL                        0              59,431              59,431            
Los Alamos               n/a                 130                 130            
Other - UC               311               9,580               9,891            
U.S. Forestry                                                      0            
Other-Network UC         n/a              61,243              61,243            
                     _______              ______               _____            
                     336,809             549,297             886,106            
                                                                                
Number of Records Displayed by database:                                        
  CC database                                                823,220            
  CCT database                                                62,886            
                                                                                
Total number of Records Displayed                            886,106            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of CC vs. CCT databases:                                           
  Percent of CC sessions                                    95.0%               
  Percent of CCT sessions                                    5.0%               
                                                                                
  Percent of searches done in the CC database               98.2%               
  Percent of searches done in the CCT database               1.8%               
                                                                                
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.1                
  Standard deviation in seconds                              4.6                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              4.6                
2.0  CC Database Statistics                                                     
___________________________                                                     
                                                                                
Median session length (minutes:seconds)                     0:00                
Average session length (minutes:seconds)                    0:00                
Longest session recorded (minutes:seconds)                475:27                
Average number of searches completed per session             3.1                
Retrievals per search - median                              10.0                
Retrievals per search - average                            568.2                
Retrievals per search - standard deviation                6999.6                
Percent of searches completed with 0 results                24.2%               
                                                                                
Percent of searches entered that are long                    0.3%               
Percent of long searches completed                                              
  (includes partial results)                                52.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            79,044          37.3%         
  DISPLAY (excluding automatic displays)          60,497          28.6%         
  HELP                                             3,515           1.7%         
  EXPLAIN                                          3,426           1.6%         
  SET/RESET                                        9,596           4.5%         
  SHOW                                               549           0.3%         
  ADD ON (AND, OR, AND NOT)                        5,891           2.8%         
  LOGON or LOGOFF                                 35,351          16.7%         
  COMMENT                                              4           0.0%         
  SAVE                                             3,791           1.8%         
  USE                                                100           0.0%         
  OTHER                                           10,040           4.7%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 35,485  40.8%   5,050   14.2%      30   228.2  1353.8         
  TITLE WORD      29,837  34.3%   8,435   28.3%      18   826.5  8244.4         
  EXACT TITLE        668   0.8%     369   55.2%       3   143.9   828.2         
  JOURNAL          4,112   4.7%   1,762   42.8%     527  6695.3 31009.1         
  EXACT JOURNAL    3,304   3.8%   1,930   58.4%     103  2387.5  6881.2         
  SUBJECT CAT        299   0.3%      34   11.4%      19    98.9   361.2         
  SUBFILE            238   0.3%      24   10.1%      31   272.1   993.8         
  PUBLICATION TYPE   341   0.4%      68   19.9%      14  1682.4 16305.2         
  LANGUAGE           137   0.2%      37   27.0%      15  1045.5  5922.0         
  DATE               967   1.1%     163   16.9%      15   134.7   427.7         
  ADDED            2,573   3.0%   1,871   72.7%      24    36.3    41.4         
  PERIODICAL       2,602   3.0%     527   20.3%       5   197.8  1579.1         
  EXACT PE           651   0.7%      82   12.6%       2    15.1    91.5         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes    5,753   6.6%   1,758   30.6%      23   765.9  5454.3         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         8,051  10.2%   3,592   44.6%       9    83.5   686.1         
  Single          70,658  89.8%  14,863   21.0%      30   845.3  8595.6         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     4.0%               
  SHORT                                                     81.6%               
  LONG                                                       5.0%               
  FIELDS                                                     1.3%               
  PERIODICALS                                                5.9%               
  COMMENTS                                                   0.0%               
  Other                                                      2.3%               
                                                                                
                                                                                
2.1  CCT Database Statistics                                                    
____________________________                                                    
                                                                                
Median session length (minutes:seconds)                     0:00                
Average session length (minutes:seconds)                    0:00                
Longest session recorded (minutes:seconds)                396:19                
Average number of searches completed per session             1.1                
Retrievals per search - median                              38.0                
Retrievals per search - average                            413.1                
Retrievals per search - standard deviation                1985.0                
Percent of searches completed with 0 results                35.7%               
                                                                                
Percent of searches entered that are long                    0.1%               
Percent of long searches completed                                              
  (includes partial results)                                 100%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             1,571          19.6%         
  DISPLAY (excluding automatic displays)           2,214          27.6%         
  HELP                                               960          12.0%         
  EXPLAIN                                            459           5.7%         
  SET/RESET                                          947          11.8%         
  SHOW                                               163           2.0%         
  ADD ON (AND, OR, AND NOT)                           18           0.2%         
  LOGON or LOGOFF                                  1,328          16.6%         
  COMMENT                                              1           0.0%         
  SAVE                                                 7           0.1%         
  USE                                                  9           0.1%         
  OTHER                                              346           4.3%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  JOURNAL          1,021  64.5%     421   41.2%     125   639.4  2476.1         
  EXACT JOURNAL      385  24.3%     113   29.3%      89   176.0   263.7         
  SUBJECT CAT         41   2.6%       4    9.8%   3,921  4666.5  4143.6         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  DATE                23   1.5%       4   17.4%      35  2384.6  7499.6         
  ADDED                3   0.2%       0    0.0%     136   158.0   100.8         
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0         
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      111   7.0%      20   18.0%       7    33.9   129.6         
                                                                                
  By number of indexes:                                                         
  Multiple            22   1.4%       6   27.3%      24    55.0    79.0         
  Single           1,540  98.6%     550   35.7%     105   657.9  2475.9         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.4%               
  ISSUES                                                    50.0%               
  SHORT                                                     12.2%               
  LONG                                                      26.4%               
  PERIODICALS                                                5.7%               
  COMMENTS                                                   0.0%               
  Other                                                      2.2%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (CC & CCT)                              
__________________________________________________                              
                                                                                
Percent of commands that contained errors               10.4%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   29.9%                   
  2. NS command - no next screen                        28.7%                   
  3. FIND command with invalid index name               10.4%                   
  4. Index invalid in current database                   6.9%                   
  5. PS command - no previous screen                     2.0%                   
  6. Search term missing from search command             1.9%                   
  7. Valid command at an inappropriate time              1.8%                   
  8. DISPLAY command contains invalid word               1.8%                   
  9. F SUB CAT search with invalid SC                    1.7%                   
 10. D ABS command in database w/o abstracts             1.5%                   
 11. All others                                         13.4%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. CC GUIDE                                           17.8%                   
  2. FIND (CC DB)                                       13.0%                   
  3. CC INDEXES                                         10.8%                   
  4. LOCATE (ARTICLE DBS)                                9.6%                   
  5. COMMANDS                                            6.5%                   
  6. Unrecognized term                                   4.0%                   
  7. CCT INDEXES                                         2.8%                   
  8. DATABASES                                           2.6%                   
  9. CC DATABASE                                         2.3%                   
 10. CCT DATABASE                                        2.1%                   
 11. All others                                         28.5%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from START CC command               15.4%                   
  2. First word of command is invalid                   13.5%                   
  3. F/BR with index invalid in current DB              11.9%                   
  4. FIND command with invalid index name                7.7%                   
  5. Help requested from SET DB command                  6.3%                   
  6. FIND command with zero results                      5.0%                   
  7. DISPLAY command - middle of >1 screen               4.6%                   
  8. DISPLAY command-first of >1 screen                  4.4%                   
  9. FIND command retrieves >1 book                      2.9%                   
 10. DISPLAY command-complete in one screen              2.8%                   
 11. All others                                         25.6%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            36.1%                   
  2. SEARCH                                             14.8%                   
  3. MAIL STATUS                                         9.7%                   
  4. SYSTEM NEWS                                         9.5%                   
  5. SC LIST (CC DBS)                                    6.0%                   
  6. CC NEWS                                             4.4%                   
  7. CC GLOSSARY                                         3.8%                   
  8. CC SETTINGS                                         2.4%                   
  9. LIBRARY NEWS                                        2.1%                   
 10. MAIL SETTINGS                                       1.7%                   
 11. All others                                          9.5%