MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 01/01/99 through 01/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,251               2,953               4,204            
Davis                  3,344                 156               3,500            
Irvine                 5,896                   0               5,896            
Los Angeles              526               2,592               3,118            
Riverside              2,195                 264               2,459            
San Diego                227               1,271               1,498            
San Francisco            578                  17                 595            
Santa Barbara          2,461                 836               3,297            
Santa Cruz             3,388                 928               4,316            
LBL                        0                 144                 144            
LLL                        0                  49                  49            
Los Alamos               n/a                  17                  17            
Other - UC                34                 286                 320            
Stanford                                                         879            
Other-Network UC         n/a               1,684               1,684            
                     _______              ______               _____            
                      19,900              11,197              31,976            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              369            1,667                 21,391         
     2-4  a.m.              145              575                  8,186         
     4-6  a.m.               98              336                  8,032         
     6-8  a.m.              281              759                  7,748         
     8-10 a.m.            2,155            6,875                 65,210         
    10-12 a.m.            4,820           15,609                153,467         
    12-2  p.m.            6,132           20,242                203,370         
     2-4  p.m.            7,304           24,473                261,947         
     4-6  p.m.            4,933           17,572                201,350         
     6-8  p.m.            2,594            9,340                100,720         
     8-10 p.m.            1,981            7,306                 77,138         
    10-12 p.m.            1,164            4,503                 63,536         
    __________       __________       __________      _________________         
        Total:           31,976          109,257              1,172,095         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,142               8,723              12,865            
Davis                 10,104                 652              10,756            
Irvine                19,315                   0              19,315            
Los Angeles            1,470               9,704              11,174            
Riverside              7,727               1,003               8,730            
San Diego                585               4,166               4,751            
San Francisco          1,707                  45               1,752            
Santa Barbara          9,070               2,554              11,624            
Santa Cruz            14,115               3,081              17,196            
LBL                        0                 469                 469            
LLL                        0                 121                 121            
Los Alamos               n/a                  43                  43            
Other - UC                81               1,080               1,161            
Stanford                                                       3,598            
Other-Network UC         n/a               5,702               5,702            
                     _______              ______               _____            
                      68,316              37,343             109,257            
Number of FIND commands by database                                             
  MAGS database                                               97,065            
  NEWS database                                                8,934            
  COMP database                                                3,258            
                                                                                
Total number of FIND commands                                109,257            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              51,481             107,656             159,137            
Davis                 89,163               6,113              95,276            
Irvine               175,754                   0             175,754            
Los Angeles           17,233             125,238             142,471            
Riverside             65,466              12,798              78,264            
San Diego              4,174              47,964              52,138            
San Francisco         19,908                 326              20,234            
Santa Barbara         93,596              39,318             132,914            
Santa Cruz           120,037              27,415             147,452            
LBL                        0               4,523               4,523            
LLL                        0               1,468               1,468            
Los Alamos               n/a                 387                 387            
Other - UC               544              14,371              14,915            
Stanford                                                       6,135            
Other-Network UC         n/a             100,097             100,097            
                     _______              ______               _____            
                     637,356             487,674           1,131,165            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                            1,054,562            
  NEWS database                                               68,712            
  COMP database                                               48,821            
                                                                                
Total number of Records Displayed                          1,131,165            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  86.3%               
  Percent of NEWS sessions                                  10.3%               
  Percent of COMP sessions                                   3.5%               
                                                                                
  Percent of searches done in the MAGS database             88.8%               
  Percent of searches done in the NEWS database              8.2%               
  Percent of searches done in the COMP database              3.0%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.2                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              3.2                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     8:16                
Average session length (minutes:seconds)                   13:48                
Longest session recorded (minutes:seconds)                520:36                
Average number of searches completed per session             3.5                
Retrievals per search - median                               5.0                
Retrievals per search - average                            549.7                
Retrievals per search - standard deviation                6330.1                
Percent of searches completed with 0 results                32.1%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                50.9%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            90,674          27.7%         
  DISPLAY (excluding automatic displays)         137,295          41.9%         
  HELP                                            10,394           3.2%         
  EXPLAIN                                          7,019           2.1%         
  SET/RESET                                        8,879           2.7%         
  SHOW                                             1,668           0.5%         
  ADD ON (AND, OR, AND NOT)                        6,391           2.0%         
  LOGON or LOGOFF                                 39,207          12.0%         
  COMMENT                                             13           0.0%         
  SAVE                                             6,160           1.9%         
  USE                                                133           0.0%         
  OTHER                                           19,787           6.0%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 13,964  14.8%   4,180   29.9%       9    61.3   231.4         
  TITLE WORD      15,414  16.3%   4,986   32.3%      14   403.4  2778.1         
  EXACT TITLE      2,396   2.5%   1,201   50.1%       3    95.9   471.4         
  JOURNAL          4,091   4.3%   2,145   52.4%     710  5490.7 14348.9         
  EXACT JOURNAL    2,609   2.8%   1,161   44.5%     694  4501.4 13264.0         
  SUBJECT         21,433  22.7%   9,336   43.6%      50   404.1  1609.7         
  EXACT SUBJECT    1,314   1.4%     610   46.4%      31   292.6   836.7         
  KEYWORD         28,227  29.9%   5,770   20.4%      31   994.3 10465.6         
  SUBFILE            199   0.2%      63   31.7%      25   209.0   853.8         
  PUBLICATION TYPE   278   0.3%      65   23.4%      12    85.4   275.9         
  DATE             1,026   1.1%     187   18.2%      40   205.5  1046.3         
  ADDED                9   0.0%       1   11.1%   5,339 12148.9 14292.9         
  PERIODICAL       1,851   2.0%     400   21.6%      11   341.3  2068.3         
  EXACT PE           903   1.0%     173   19.2%       4    85.1   880.7         
  RPE                  2   0.0%       1   50.0%     550   550.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             3   0.0%       0    0.0%   4,065  4065.0     0.0         
  Other indexes      571   0.6%     143   25.0%     118  2018.4  5176.9         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         4,300   4.8%   1,419   33.0%      15   404.1  2217.2         
  Single          85,469  95.2%  27,528   32.2%      23   845.0  7541.1         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.9%               
  SHORT                                                     65.1%               
  LONG                                                       1.6%               
  FIELDS                                                     0.7%               
  PERIODICALS                                                1.6%               
  COMMENTS                                                   0.0%               
  Other                                                     29.0%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     6:31                
Average session length (minutes:seconds)                   11:53                
Longest session recorded (minutes:seconds)                410:00                
Average number of searches completed per session             2.9                
Retrievals per search - median                               8.0                
Retrievals per search - average                            979.9                
Retrievals per search - standard deviation                8296.2                
Percent of searches completed with 0 results                28.7%               
                                                                                
Percent of searches entered that are long                    2.6%               
Percent of long searches completed                                              
  (includes partial results)                                63.5%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             2,867          24.6%         
  DISPLAY (excluding automatic displays)           4,860          41.6%         
  HELP                                               327           2.8%         
  EXPLAIN                                            323           2.8%         
  SET/RESET                                          435           3.7%         
  SHOW                                                69           0.6%         
  ADD ON (AND, OR, AND NOT)                          391           3.4%         
  LOGON or LOGOFF                                  1,509          12.9%         
  COMMENT                                              0           0.0%         
  SAVE                                               296           2.5%         
  USE                                                  3           0.0%         
  OTHER                                              590           5.1%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    307   9.7%     180   58.6%       7    90.3   186.4         
  TITLE WORD         621  19.6%     198   31.9%      33   558.4  2105.5         
  EXACT TITLE         69   2.2%      28   40.6%       4    18.3    23.4         
  JOURNAL            103   3.3%      60   58.3%   1,847 14662.3 42853.8         
  EXACT JOURNAL      116   3.7%      24   20.7%     103  2739.5  7268.8         
  SUBJECT            492  15.5%     183   37.2%      65   800.8  2366.7         
  EXACT SUBJECT       53   1.7%      18   34.0%      60   825.4  2781.2         
  KEYWORD          1,111  35.1%     182   16.4%      45  1648.3 11337.5         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    53   1.7%      13   24.5%      36   367.6  1027.6         
  DATE               148   4.7%      32   21.6%      28   170.9   372.8         
  ADDED                7   0.2%       4   57.1%     105   184.0   149.1         
  PERIODICAL          31   1.0%       7   22.6%       5  1408.8  5714.1         
  EXACT PE            16   0.5%       2   12.5%       6  1237.2  4428.4         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             1   0.0%       0    0.0%   4,066  4066.0     0.0         
  Other indexes       38   1.2%      11   28.9%      20   670.4  1400.2         
                                                                                
  By number of indexes:                                                         
  Multiple           302  10.6%      86   28.5%      28   250.5   842.4         
  Single           2,536  89.4%     764   30.1%      47  1646.6 10987.2         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     5.6%               
  SHORT                                                     61.0%               
  LONG                                                       1.4%               
  FIELDS                                                     1.9%               
  PERIODICALS                                                1.0%               
  COMMENTS                                                   0.0%               
  Other                                                     29.1%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     22,371                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW     1,522                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           5,150                
                                                                                
SET DISPLAY TEXT commands                                     11                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     6:05                
Average session length (minutes:seconds)                   11:48                
Longest session recorded (minutes:seconds)                777:07                
Average number of searches completed per session             2.7                
Retrievals per search - median                               4.0                
Retrievals per search - average                           3076.6                
Retrievals per search - standard deviation                 44140                
Percent of searches completed with 0 results                36.9%               
                                                                                
Percent of searches entered that are long                    1.6%               
Percent of long searches completed                                              
  (includes partial results)                                55.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             8,314          34.1%         
  DISPLAY (excluding automatic displays)           6,171          25.3%         
  HELP                                             1,016           4.2%         
  EXPLAIN                                            716           2.9%         
  SET/RESET                                        1,344           5.5%         
  SHOW                                               172           0.7%         
  ADD ON (AND, OR, AND NOT)                          620           2.5%         
  LOGON or LOGOFF                                  4,174          17.1%         
  COMMENT                                              3           0.0%         
  SAVE                                               604           2.5%         
  USE                                                 23           0.1%         
  OTHER                                            1,257           5.1%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    411   4.7%     237   57.7%      24   362.3   746.6         
  TITLE WORD       1,535  17.6%     467   30.4%      21   483.1  2748.7         
  EXACT TITLE        204   2.3%     114   55.9%      10   138.6   285.9         
  JOURNAL            117   1.3%      48   41.0%   2,429  306923  372901         
  EXACT JOURNAL       46   0.5%      20   43.5%      63   809.8  2058.1         
  SUBJECT          2,645  30.3%   1,212   45.8%      46   700.2  2944.0         
  EXACT SUBJECT      142   1.6%      82   57.7%     163  1150.8  1810.6         
  KEYWORD          3,183  36.5%     897   28.2%      30  1859.2 24014.1         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    30   0.3%       9   30.0%      20   642.9  1962.8         
  DATE               284   3.3%      87   30.6%      14    69.5   197.3         
  ADDED                7   0.1%       1   14.3%      15   139.2   245.4         
  PERIODICAL          69   0.8%      17   24.6%       7   107.2   466.1         
  EXACT PE            20   0.2%       7   35.0%      69    92.2   139.5         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       30   0.3%      13   43.3%      57   274.1   320.7         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           463   5.6%     137   29.6%      14   325.2  1861.6         
  Single           7,772  94.4%   2,933   37.7%      34  5567.2 59540.5         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.7%               
  SHORT                                                     50.4%               
  LONG                                                       2.1%               
  FIELDS                                                     0.9%               
  PERIODICALS                                                0.9%               
  COMMENTS                                                   0.0%               
  Other                                                     43.1%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               13.9%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   37.2%                   
  2. NS command - no next screen                        24.1%                   
  3. FIND command with invalid index name               10.8%                   
  4. PS command - no previous screen                     4.5%                   
  5. DISPLAY command contains invalid word               3.7%                   
  6. Valid command at an inappropriate time              2.3%                   
  7. Search term missing from search command             2.2%                   
  8. MAIL command issued w/o email address               1.5%                   
  9. DISPLAY command-record numbers too large            1.0%                   
 10. Add-on search, no index name after verb             0.9%                   
 11. All others                                         11.8%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              23.2%                   
  2. LOCATE (ARTICLE DBS)                               13.6%                   
  3. FIND                                                8.6%                   
  4. COMMANDS                                            8.1%                   
  5. INDEXES                                             7.6%                   
  6. Unrecognized term                                   4.8%                   
  7. MAGS DATABASE                                       4.1%                   
  8. DISPLAYS (IAC DBS)                                  3.9%                   
  9. ADDON SEARCH                                        3.6%                   
 10. MAIL                                                2.9%                   
 11. All others                                         19.5%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 21.8%                   
  2. First word of command is invalid                   19.4%                   
  3. FIND command with invalid index name               10.0%                   
  4. FIND command with zero results                      6.7%                   
  5. DISPLAY command - middle of >1 screen               5.4%                   
  6. DISPLAY command-first of >1 screen                  4.8%                   
  7. FIND command retrieves >1 book                      3.8%                   
  8. DISPLAY command-complete in one screen              3.8%                   
  9. NS command - no next screen                         3.3%                   
 10. PS command - no previous screen                     2.2%                   
 11. All others                                         18.9%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             39.0%                   
  2. HISTORY                                            29.7%                   
  3. MAIL STATUS                                         9.4%                   
  4. MAIL SETTINGS                                       4.9%                   
  5. IAC NEWS                                            3.8%                   
  6. DLA NEWS                                            3.3%                   
  7. GLOSSARY                                            2.9%                   
  8. SETTINGS (IAC DBS)                                  2.8%                   
  9. DISPLAY                                             1.0%                   
 10. LIBRARY NEWS                                        0.7%                   
 11. All others                                          2.6%