MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 03/01/99 through 03/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,140               4,776               7,916            
Davis                  4,871                 191               5,062            
Irvine                 4,957                   0               4,957            
Los Angeles              943               4,331               5,274            
Riverside              4,993                 340               5,333            
San Diego                274               1,797               2,071            
San Francisco            580                  27                 607            
Santa Barbara          3,914                 841               4,755            
Santa Cruz             4,251               1,353               5,604            
LBL                        0                 192                 192            
LLL                        0                  71                  71            
Los Alamos               n/a                  12                  12            
Other - UC                45                 888                 933            
Stanford                                                       1,018            
Other-Network UC         n/a               1,594               1,594            
                     _______              ______               _____            
                      27,968              16,413              45,399            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              651            2,583                 32,718         
     2-4  a.m.              173              545                  7,742         
     4-6  a.m.               93              208                  2,657         
     6-8  a.m.              427            1,064                 11,239         
     8-10 a.m.            2,598            7,970                 83,164         
    10-12 a.m.            6,344           22,022                229,904         
    12-2  p.m.            8,472           28,987                302,582         
     2-4  p.m.            9,965           35,483                353,099         
     4-6  p.m.            7,051           25,902                267,123         
     6-8  p.m.            4,105           14,876                162,871         
     8-10 p.m.            3,603           13,274                153,718         
    10-12 p.m.            1,917            7,762                 96,798         
    __________       __________       __________      _________________         
        Total:           45,399          160,676              1,703,615         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              11,149              15,338              26,487            
Davis                 15,563                 539              16,102            
Irvine                17,454                   0              17,454            
Los Angeles            3,345              15,788              19,133            
Riverside             19,605               1,123              20,728            
San Diego                833               6,184               7,017            
San Francisco          1,626                  69               1,695            
Santa Barbara         14,280               2,974              17,254            
Santa Cruz            16,721               4,108              20,829            
LBL                        0                 541                 541            
LLL                        0                 164                 164            
Los Alamos               n/a                  52                  52            
Other - UC               116               3,349               3,465            
Stanford                                                       4,097            
Other-Network UC         n/a               5,658               5,658            
                     _______              ______               _____            
                     100,692              55,887             160,676            
Number of FIND commands by database                                             
  MAGS database                                              142,617            
  NEWS database                                               14,526            
  COMP database                                                3,533            
                                                                                
Total number of FIND commands                                160,676            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley             121,940             180,546             302,486            
Davis                140,088               4,694             144,782            
Irvine               146,772                   0             146,772            
Los Angeles           41,083             211,734             252,817            
Riverside            175,977              13,988             189,965            
San Diego              7,535              57,996              65,531            
San Francisco         20,654               3,547              24,201            
Santa Barbara        148,848              34,794             183,642            
Santa Cruz           165,432              37,746             203,178            
LBL                        0               6,912               6,912            
LLL                        0               1,995               1,995            
Los Alamos               n/a               6,701               6,701            
Other - UC             1,146              46,274              47,420            
Stanford                                                       6,825            
Other-Network UC         n/a              79,503              79,503            
                     _______              ______               _____            
                     969,475             686,430           1,662,730            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                            1,551,139            
  NEWS database                                              106,809            
  COMP database                                               45,667            
                                                                                
Total number of Records Displayed                          1,662,730            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  86.5%               
  Percent of NEWS sessions                                  10.8%               
  Percent of COMP sessions                                   2.7%               
                                                                                
  Percent of searches done in the MAGS database             88.8%               
  Percent of searches done in the NEWS database              9.0%               
  Percent of searches done in the COMP database              2.2%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              3.8                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     8:31                
Average session length (minutes:seconds)                   13:49                
Longest session recorded (minutes:seconds)                869:48                
Average number of searches completed per session             3.6                
Retrievals per search - median                               5.0                
Retrievals per search - average                            532.6                
Retrievals per search - standard deviation                6961.4                
Percent of searches completed with 0 results                32.6%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                52.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                           134,108          27.5%         
  DISPLAY (excluding automatic displays)         210,844          43.2%         
  HELP                                            15,642           3.2%         
  EXPLAIN                                         10,884           2.2%         
  SET/RESET                                       11,435           2.3%         
  SHOW                                             2,736           0.6%         
  ADD ON (AND, OR, AND NOT)                        8,509           1.7%         
  LOGON or LOGOFF                                 58,022          11.9%         
  COMMENT                                             19           0.0%         
  SAVE                                             8,076           1.7%         
  USE                                                170           0.0%         
  OTHER                                           27,131           5.6%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 16,567  11.9%   5,012   30.3%      10    72.4   279.9         
  TITLE WORD      22,259  16.0%   7,160   32.2%      14   424.2  6613.4         
  EXACT TITLE      3,407   2.5%   1,632   47.9%       3    79.7   419.3         
  JOURNAL          5,878   4.2%   3,084   52.5%     756  5230.7 13176.7         
  EXACT JOURNAL    3,255   2.3%   1,411   43.3%     573  4907.5 13388.3         
  SUBJECT         34,917  25.2%  15,392   44.1%      40   379.6  5131.9         
  EXACT SUBJECT    2,052   1.5%     932   45.4%      38   421.8  1761.8         
  KEYWORD         44,231  31.9%   9,337   21.1%      27   960.8 11593.6         
  SUBFILE             56   0.0%      12   21.4%      39   205.0   388.4         
  PUBLICATION TYPE   437   0.3%     157   35.9%      12   179.8  1091.1         
  DATE             1,180   0.9%     274   23.2%      26   174.4   689.4         
  ADDED                7   0.0%       2   28.6%  40,566 26874.0 18748.5         
  PERIODICAL       2,298   1.7%     537   23.4%      12   350.5  1856.4         
  EXACT PE         1,105   0.8%     212   19.2%       6    50.7   209.7         
  RPE                  5   0.0%       4   80.0%       1     1.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS            13   0.0%       8   61.5%   4,066  2808.2  1823.4         
  Other indexes    1,017   0.7%     232   22.8%     153  1730.3  4832.1         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         5,615   4.2%   1,962   34.9%      11   328.5  2117.6         
  Single         127,228  95.8%  41,374   32.5%      24   843.7  8887.7         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.7%               
  SHORT                                                     66.7%               
  LONG                                                       1.4%               
  FIELDS                                                     0.6%               
  PERIODICALS                                                1.2%               
  COMMENTS                                                   0.0%               
  Other                                                     28.4%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     6:21                
Average session length (minutes:seconds)                   11:55                
Longest session recorded (minutes:seconds)                381:45                
Average number of searches completed per session             2.9                
Retrievals per search - median                               6.0                
Retrievals per search - average                            990.3                
Retrievals per search - standard deviation                8252.1                
Percent of searches completed with 0 results                32.6%               
                                                                                
Percent of searches entered that are long                    3.1%               
Percent of long searches completed                                              
  (includes partial results)                                38.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             3,158          26.5%         
  DISPLAY (excluding automatic displays)           4,834          40.6%         
  HELP                                               346           2.9%         
  EXPLAIN                                            309           2.6%         
  SET/RESET                                          474           4.0%         
  SHOW                                                56           0.5%         
  ADD ON (AND, OR, AND NOT)                          375           3.1%         
  LOGON or LOGOFF                                  1,619          13.6%         
  COMMENT                                              0           0.0%         
  SAVE                                               112           0.9%         
  USE                                                  5           0.0%         
  OTHER                                              632           5.3%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    267   8.1%     156   58.4%       4    71.3   195.1         
  TITLE WORD         806  24.4%     251   31.1%      17   466.8  2299.6         
  EXACT TITLE         43   1.3%      24   55.8%       4    22.8    58.2         
  JOURNAL             82   2.5%      48   58.5%   7,573  9374.8 11725.6         
  EXACT JOURNAL       66   2.0%      36   54.5%   2,962  8248.0 18606.6         
  SUBJECT            697  21.1%     282   40.5%      76  1021.1  3560.2         
  EXACT SUBJECT       46   1.4%      26   56.5%     113  1537.6  3301.5         
  KEYWORD          1,089  32.9%     233   21.4%      49  2280.2 15419.5         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    35   1.1%       6   17.1%      32   391.2  1313.9         
  DATE                96   2.9%      28   29.2%      30   178.2   413.8         
  ADDED                1   0.0%       0    0.0%       8     8.0     0.0         
  PERIODICAL          45   1.4%       7   15.6%       9  2377.2  7633.2         
  EXACT PE             9   0.3%       7   77.8%      10     9.5    10.6         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       26   0.8%       6   23.1%      85  1203.0  2587.7         
                                                                                
  By number of indexes:                                                         
  Multiple           189   6.1%      61   32.3%      27   333.9   886.1         
  Single           2,909  93.9%     985   33.9%      35  1710.7 11009.1         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.0%               
  SHORT                                                     64.8%               
  LONG                                                       1.4%               
  FIELDS                                                     1.5%               
  PERIODICALS                                                0.8%               
  COMMENTS                                                   0.0%               
  Other                                                     28.5%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     33,747                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW     2,005                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           7,351                
                                                                                
SET DISPLAY TEXT commands                                     10                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:45                
Average session length (minutes:seconds)                   10:32                
Longest session recorded (minutes:seconds)                229:32                
Average number of searches completed per session             2.9                
Retrievals per search - median                               3.0                
Retrievals per search - average                            917.4                
Retrievals per search - standard deviation                 18028                
Percent of searches completed with 0 results                38.8%               
                                                                                
Percent of searches entered that are long                    2.0%               
Percent of long searches completed                                              
  (includes partial results)                                53.6%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            13,809          36.3%         
  DISPLAY (excluding automatic displays)           9,734          25.6%         
  HELP                                             1,643           4.3%         
  EXPLAIN                                          1,084           2.9%         
  SET/RESET                                        1,838           4.8%         
  SHOW                                               204           0.5%         
  ADD ON (AND, OR, AND NOT)                          717           1.9%         
  LOGON or LOGOFF                                  6,529          17.2%         
  COMMENT                                              0           0.0%         
  SAVE                                               588           1.5%         
  USE                                                 18           0.0%         
  OTHER                                            1,842           4.8%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    550   3.8%     302   54.9%      14   262.9   513.5         
  TITLE WORD       2,423  16.8%     758   31.3%      19   616.1  3877.6         
  EXACT TITLE        237   1.6%     144   60.8%       2    46.5   101.8         
  JOURNAL            200   1.4%     113   56.5%      53 75559.4  215699         
  EXACT JOURNAL      143   1.0%      89   62.2%     118  3312.2 17010.5         
  SUBJECT          4,678  32.5%   2,229   47.6%      38   691.4  2684.7         
  EXACT SUBJECT      475   3.3%     239   50.3%      78   838.3  1692.4         
  KEYWORD          5,174  35.9%   1,547   29.9%      22   901.2  5244.6         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    16   0.1%       9   56.3%       3     6.6     7.3         
  DATE               401   2.8%     101   25.2%      12   134.3   520.2         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          60   0.4%      16   26.7%      23   553.1  2623.6         
  EXACT PE            33   0.2%      10   30.3%      13    22.6    27.9         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             1   0.0%       1    100%       0     0.0     0.0         
  Other indexes       21   0.1%      13   61.9%      39   709.3  1895.1         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           735   5.4%     239   32.5%      13   231.3   983.2         
  Single          12,903  94.6%   5,078   39.4%      27  1641.8 24353.2         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     50.9%               
  LONG                                                       1.8%               
  FIELDS                                                     0.6%               
  PERIODICALS                                                0.4%               
  COMMENTS                                                   0.0%               
  Other                                                     44.1%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               14.2%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   38.1%                   
  2. NS command - no next screen                        24.0%                   
  3. FIND command with invalid index name               10.0%                   
  4. PS command - no previous screen                     5.1%                   
  5. DISPLAY command contains invalid word               3.8%                   
  6. Valid command at an inappropriate time              2.9%                   
  7. Search term missing from search command             1.9%                   
  8. DISPLAY command-record numbers too large            1.0%                   
  9. MAIL command issued w/o email address               1.0%                   
 10. Add-on search, no index name after verb             1.0%                   
 11. All others                                         11.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              21.1%                   
  2. LOCATE (ARTICLE DBS)                               20.3%                   
  3. FIND                                                8.4%                   
  4. COMMANDS                                            7.8%                   
  5. INDEXES                                             6.1%                   
  6. Unrecognized term                                   5.3%                   
  7. MAGS DATABASE                                       4.0%                   
  8. ADDON SEARCH                                        3.5%                   
  9. DISPLAYS (IAC DBS)                                  3.5%                   
 10. ABI TEXT                                            2.1%                   
 11. All others                                         17.8%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 20.2%                   
  2. First word of command is invalid                   19.2%                   
  3. FIND command with invalid index name                9.4%                   
  4. FIND command with zero results                      7.1%                   
  5. DISPLAY command - middle of >1 screen               5.5%                   
  6. DISPLAY command-first of >1 screen                  5.4%                   
  7. DISPLAY command-complete in one screen              5.1%                   
  8. FIND command retrieves >1 book                      3.8%                   
  9. NS command - no next screen                         3.4%                   
 10. PS command - no previous screen                     2.5%                   
 11. All others                                         18.3%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             38.6%                   
  2. HISTORY                                            28.1%                   
  3. MAIL STATUS                                        13.5%                   
  4. MAIL SETTINGS                                       4.6%                   
  5. IAC NEWS                                            2.9%                   
  6. GLOSSARY                                            2.9%                   
  7. SETTINGS (IAC DBS)                                  2.8%                   
  8. SYSTEM NEWS                                         2.5%                   
  9. DISPLAY                                             1.1%                   
 10. LIBRARY NEWS                                        0.7%                   
 11. All others                                          2.3%