MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 04/01/99 through 04/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,279               5,329               9,608            
Davis                  2,973                 140               3,113            
Irvine                 5,052                   0               5,052            
Los Angeles              592               2,963               3,555            
Riverside              2,603                 318               2,921            
San Diego                287               1,003               1,290            
San Francisco            602                  22                 624            
Santa Barbara          2,548                 559               3,107            
Santa Cruz             3,268                 857               4,125            
LBL                        0                 157                 157            
LLL                        0                  35                  35            
Los Alamos               n/a                   6                   6            
Other - UC                36               1,097               1,133            
Stanford                                                         827            
Other-Network UC         n/a               1,303               1,303            
                     _______              ______               _____            
                      22,240              13,789              36,856            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              456            2,058                 27,936         
     2-4  a.m.              139              552                  9,957         
     4-6  a.m.              100              390                  5,825         
     6-8  a.m.              292              897                 15,061         
     8-10 a.m.            2,370            7,358                 70,084         
    10-12 a.m.            5,491           17,477                184,740         
    12-2  p.m.            7,153           23,890                249,861         
     2-4  p.m.            7,985           26,411                278,612         
     4-6  p.m.            5,702           19,802                223,134         
     6-8  p.m.            3,158           11,488                126,651         
     8-10 p.m.            2,658           10,100                113,243         
    10-12 p.m.            1,354            5,128                 62,763         
    __________       __________       __________      _________________         
        Total:           36,858          125,551              1,367,867         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              15,397              17,265              32,662            
Davis                  8,545                 451               8,996            
Irvine                18,144                   0              18,144            
Los Angeles            2,100               9,946              12,046            
Riverside              8,553                 986               9,539            
San Diego                783               2,881               3,664            
San Francisco          2,030                  55               2,085            
Santa Barbara          8,637               1,705              10,342            
Santa Cruz            12,604               3,249              15,853            
LBL                        0                 528                 528            
LLL                        0                 111                 111            
Los Alamos               n/a                  28                  28            
Other - UC                92               3,974               4,066            
Stanford                                                       3,094            
Other-Network UC         n/a               4,391               4,391            
                     _______              ______               _____            
                      76,885              45,570             125,549            
Number of FIND commands by database                                             
  MAGS database                                              111,952            
  NEWS database                                               10,721            
  COMP database                                                2,878            
                                                                                
Total number of FIND commands                                125,549            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley             164,851             225,488             390,339            
Davis                 80,215               5,226              85,441            
Irvine               157,365                   0             157,365            
Los Angeles           25,693             139,389             165,082            
Riverside             77,143               8,657              85,800            
San Diego              6,463              27,679              34,142            
San Francisco         21,933               1,103              23,036            
Santa Barbara         86,261              17,910             104,171            
Santa Cruz           116,332              33,134             149,466            
LBL                        0               7,449               7,449            
LLL                        0                 837                 837            
Los Alamos               n/a                 344                 344            
Other - UC               656              59,441              60,097            
Stanford                                                       6,041            
Other-Network UC         n/a              60,514              60,514            
                     _______              ______               _____            
                     736,912             587,171           1,330,124            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                            1,246,084            
  NEWS database                                               91,133            
  COMP database                                               30,650            
                                                                                
Total number of Records Displayed                          1,330,124            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  86.5%               
  Percent of NEWS sessions                                  10.7%               
  Percent of COMP sessions                                   2.8%               
                                                                                
  Percent of searches done in the MAGS database             89.2%               
  Percent of searches done in the NEWS database              8.5%               
  Percent of searches done in the COMP database              2.3%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              4.4                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              4.4                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     8:00                
Average session length (minutes:seconds)                   13:15                
Longest session recorded (minutes:seconds)                363:47                
Average number of searches completed per session             3.5                
Retrievals per search - median                               5.0                
Retrievals per search - average                            599.6                
Retrievals per search - standard deviation                7074.9                
Percent of searches completed with 0 results                31.8%               
                                                                                
Percent of searches entered that are long                    1.6%               
Percent of long searches completed                                              
  (includes partial results)                                51.6%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                           105,300          27.2%         
  DISPLAY (excluding automatic displays)         163,700          42.3%         
  HELP                                            13,485           3.5%         
  EXPLAIN                                          9,143           2.4%         
  SET/RESET                                        8,950           2.3%         
  SHOW                                             2,067           0.5%         
  ADD ON (AND, OR, AND NOT)                        6,652           1.7%         
  LOGON or LOGOFF                                 47,332          12.2%         
  COMMENT                                             10           0.0%         
  SAVE                                             7,728           2.0%         
  USE                                                119           0.0%         
  OTHER                                           22,227           5.7%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 13,592  12.5%   4,172   30.7%      10    65.7   234.6         
  TITLE WORD      18,577  17.1%   5,688   30.6%      12   461.3  6492.4         
  EXACT TITLE      2,586   2.4%   1,240   47.9%       2    95.9   473.7         
  JOURNAL          4,428   4.1%   2,296   51.9%     876  5627.3 13863.0         
  EXACT JOURNAL    2,657   2.4%   1,145   43.1%     579  5045.1 13194.9         
  SUBJECT         28,099  25.8%  11,956   42.5%      45   468.3  5774.6         
  EXACT SUBJECT    1,298   1.2%     608   46.8%      52   446.7  1350.7         
  KEYWORD         32,631  30.0%   6,722   20.6%      29  1137.7 11789.7         
  SUBFILE            214   0.2%      27   12.6%      92   794.5  2080.1         
  PUBLICATION TYPE   381   0.4%      94   24.7%      12   467.9  2027.7         
  DATE               960   0.9%     208   21.7%      23   186.0   597.6         
  ADDED               10   0.0%       3   30.0%  42,390 41205.0 11585.6         
  PERIODICAL       1,787   1.6%     349   19.5%      11   464.5  3819.8         
  EXACT PE           931   0.9%     209   22.4%       5    36.1   150.6         
  RPE                  3   0.0%       3    100%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             6   0.0%       5   83.3%   4,066  4066.0     0.0         
  Other indexes      661   0.6%     146   22.1%     145  1877.8  5758.3         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         4,387   4.2%   1,460   33.3%      13   432.8  2542.3         
  Single          99,877  95.8%  31,901   31.9%      24   934.1  8962.7         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.5%               
  SHORT                                                     66.5%               
  LONG                                                       1.6%               
  FIELDS                                                     0.6%               
  PERIODICALS                                                1.4%               
  COMMENTS                                                   0.0%               
  Other                                                     28.5%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     6:36                
Average session length (minutes:seconds)                   10:49                
Longest session recorded (minutes:seconds)                342:59                
Average number of searches completed per session             2.7                
Retrievals per search - median                              11.0                
Retrievals per search - average                            950.3                
Retrievals per search - standard deviation                6104.4                
Percent of searches completed with 0 results                27.8%               
                                                                                
Percent of searches entered that are long                    2.3%               
Percent of long searches completed                                              
  (includes partial results)                                55.4%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             2,447          24.8%         
  DISPLAY (excluding automatic displays)           3,826          38.8%         
  HELP                                               280           2.8%         
  EXPLAIN                                            289           2.9%         
  SET/RESET                                          415           4.2%         
  SHOW                                                51           0.5%         
  ADD ON (AND, OR, AND NOT)                          431           4.4%         
  LOGON or LOGOFF                                  1,395          14.2%         
  COMMENT                                              0           0.0%         
  SAVE                                               165           1.7%         
  USE                                                  3           0.0%         
  OTHER                                              556           5.6%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    228   8.9%     130   57.0%       7   115.0   239.5         
  TITLE WORD         616  24.0%     196   31.8%      26   587.5  3917.8         
  EXACT TITLE         35   1.4%      26   74.3%       8    41.7    56.9         
  JOURNAL             95   3.7%      59   62.1%   1,144  3643.7  8285.5         
  EXACT JOURNAL       40   1.6%      11   27.5%   1,678 11005.0 23079.9         
  SUBJECT            489  19.1%     174   35.6%      73   600.5  1624.5         
  EXACT SUBJECT       33   1.3%      12   36.4%      34   291.4   408.1         
  KEYWORD            886  34.5%     131   14.8%      52  2150.5  9762.3         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     9   0.4%       1   11.1%      45   156.8   266.8         
  DATE                66   2.6%      12   18.2%      36   158.1   362.4         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          33   1.3%       4   12.1%       8   293.7   685.2         
  EXACT PE             5   0.2%       0    0.0%       3     3.8     3.1         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       30   1.2%       4   13.3%      79   854.5  2445.4         
                                                                                
  By number of indexes:                                                         
  Multiple           138   5.7%      43   31.2%      48   344.5  1330.3         
  Single           2,277  94.3%     673   29.6%      47  1560.2  7903.1         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     4.7%               
  SHORT                                                     61.4%               
  LONG                                                       1.4%               
  FIELDS                                                     1.9%               
  PERIODICALS                                                0.9%               
  COMMENTS                                                   0.0%               
  Other                                                     29.7%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     26,372                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW     1,359                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           5,838                
                                                                                
SET DISPLAY TEXT commands                                      6                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:31                
Average session length (minutes:seconds)                   10:27                
Longest session recorded (minutes:seconds)                267:00                
Average number of searches completed per session             2.7                
Retrievals per search - median                               3.0                
Retrievals per search - average                           1645.3                
Retrievals per search - standard deviation                 30753                
Percent of searches completed with 0 results                37.0%               
                                                                                
Percent of searches entered that are long                    1.8%               
Percent of long searches completed                                              
  (includes partial results)                                55.6%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            10,082          34.4%         
  DISPLAY (excluding automatic displays)           7,333          25.0%         
  HELP                                             1,361           4.6%         
  EXPLAIN                                            961           3.3%         
  SET/RESET                                        1,529           5.2%         
  SHOW                                               188           0.6%         
  ADD ON (AND, OR, AND NOT)                          639           2.2%         
  LOGON or LOGOFF                                  5,245          17.9%         
  COMMENT                                              0           0.0%         
  SAVE                                               415           1.4%         
  USE                                                  7           0.0%         
  OTHER                                            1,523           5.2%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    580   5.5%     293   50.5%      20   330.5   696.2         
  TITLE WORD       1,927  18.2%     682   35.4%      14   446.8  3740.5         
  EXACT TITLE        183   1.7%      94   51.4%       2   157.9   492.1         
  JOURNAL            173   1.6%     101   58.4%     561  179279  327485         
  EXACT JOURNAL      113   1.1%      61   54.0%       9   262.8  1087.4         
  SUBJECT          3,324  31.3%   1,473   44.3%      50   566.2  2461.4         
  EXACT SUBJECT      127   1.2%      68   53.5%      51   357.8   752.9         
  KEYWORD          3,726  35.1%   1,001   26.9%      23   998.9  5673.7         
  SUBFILE              3   0.0%       3    100%       0     0.0     0.0         
  PUBLICATION TYPE    33   0.3%      15   45.5%       6    51.3   126.0         
  DATE               353   3.3%      79   22.4%      24   144.9   389.6         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          39   0.4%       6   15.4%       9   957.6  4880.0         
  EXACT PE            10   0.1%       4   40.0%      32    42.5    33.1         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       22   0.2%       9   40.9%      33   152.8   353.4         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           589   5.9%     179   30.4%      20   174.2   556.1         
  Single           9,377  94.1%   3,515   37.5%      25  2952.6 41302.5         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.1%               
  SHORT                                                     50.4%               
  LONG                                                       2.7%               
  FIELDS                                                     0.8%               
  PERIODICALS                                                0.3%               
  COMMENTS                                                   0.0%               
  Other                                                     43.6%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               14.2%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   38.8%                   
  2. NS command - no next screen                        22.7%                   
  3. FIND command with invalid index name               10.7%                   
  4. PS command - no previous screen                     5.2%                   
  5. DISPLAY command contains invalid word               3.7%                   
  6. Valid command at an inappropriate time              2.7%                   
  7. Search term missing from search command             2.1%                   
  8. MAIL command issued w/o email address               0.9%                   
  9. DISPLAY command-record numbers too large            0.9%                   
 10. Add-on search, no index name after verb             0.8%                   
 11. All others                                         11.5%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (ARTICLE DBS)                               21.4%                   
  2. GUIDE                                              21.2%                   
  3. FIND                                                8.4%                   
  4. COMMANDS                                            7.9%                   
  5. INDEXES                                             6.1%                   
  6. Unrecognized term                                   4.9%                   
  7. MAGS DATABASE                                       3.9%                   
  8. ADDON SEARCH                                        3.4%                   
  9. DISPLAYS (IAC DBS)                                  3.2%                   
 10. MAIL                                                2.6%                   
 11. All others                                         17.1%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 20.5%                   
  2. First word of command is invalid                   19.4%                   
  3. FIND command with invalid index name                9.7%                   
  4. FIND command with zero results                      7.4%                   
  5. DISPLAY command-complete in one screen              5.7%                   
  6. DISPLAY command - middle of >1 screen               5.5%                   
  7. DISPLAY command-first of >1 screen                  5.2%                   
  8. FIND command retrieves >1 book                      3.8%                   
  9. NS command - no next screen                         3.0%                   
 10. PS command - no previous screen                     2.3%                   
 11. All others                                         17.6%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             36.5%                   
  2. HISTORY                                            26.7%                   
  3. MAIL STATUS                                        12.7%                   
  4. MAIL SETTINGS                                       5.8%                   
  5. IAC NEWS                                            4.2%                   
  6. GLOSSARY                                            3.7%                   
  7. SETTINGS (IAC DBS)                                  3.1%                   
  8. SYSTEM NEWS                                         2.3%                   
  9. DISPLAY                                             1.5%                   
 10. LIBRARY NEWS                                        0.6%                   
 11. All others                                          2.8%