MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 05/01/99 through 05/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,922               3,517               5,439            
Davis                  5,062                 239               5,301            
Irvine                 5,458                   0               5,458            
Los Angeles              803               4,318               5,121            
Riverside              4,271                 332               4,603            
San Diego                346               1,213               1,559            
San Francisco            693                  18                 711            
Santa Barbara          4,073                 736               4,809            
Santa Cruz             6,487               1,153               7,640            
LBL                        0                 156                 156            
LLL                        0                  54                  54            
Los Alamos               n/a                   6                   6            
Other - UC                48                 854                 902            
Stanford                                                       1,037            
Other-Network UC         n/a               1,228               1,228            
                     _______              ______               _____            
                      29,163              13,824              44,024            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              576            2,873                 40,789         
     2-4  a.m.              201              790                  9,743         
     4-6  a.m.               99              373                  4,846         
     6-8  a.m.              306              912                  9,029         
     8-10 a.m.            2,495            7,758                 72,437         
    10-12 a.m.            5,865           19,800                195,785         
    12-2  p.m.            8,329           30,024                294,946         
     2-4  p.m.            9,377           33,810                361,737         
     4-6  p.m.            7,101           26,785                281,484         
     6-8  p.m.            4,168           15,743                165,275         
     8-10 p.m.            3,601           14,376                150,126         
    10-12 p.m.            1,906            7,814                 92,191         
    __________       __________       __________      _________________         
        Total:           44,024          161,058              1,678,388         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               6,646              11,252              17,898            
Davis                 16,768                 623              17,391            
Irvine                21,448                   0              21,448            
Los Angeles            2,983              15,180              18,163            
Riverside             15,912               1,079              16,991            
San Diego              1,234               3,838               5,072            
San Francisco          2,070                  86               2,156            
Santa Barbara         15,575               2,361              17,936            
Santa Cruz            27,077               4,523              31,600            
LBL                        0                 447                 447            
LLL                        0                 148                 148            
Los Alamos               n/a                  17                  17            
Other - UC                76               2,831               2,907            
Stanford                                                       4,621            
Other-Network UC         n/a               4,263               4,263            
                     _______              ______               _____            
                     109,789              46,648             161,058            
Number of FIND commands by database                                             
  MAGS database                                              145,669            
  NEWS database                                               12,304            
  COMP database                                                3,085            
                                                                                
Total number of FIND commands                                161,058            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              73,930             136,308             210,238            
Davis                140,402               4,388             144,790            
Irvine               184,959                   0             184,959            
Los Angeles           36,854             234,076             270,930            
Riverside            141,029              12,059             153,088            
San Diego             11,251              41,343              52,594            
San Francisco         24,075               1,749              25,824            
Santa Barbara        163,473              30,521             193,994            
Santa Cruz           244,474              44,941             289,415            
LBL                        0               5,330               5,330            
LLL                        0               3,043               3,043            
Los Alamos               n/a                 114                 114            
Other - UC               327              39,215              39,542            
Stanford                                                       8,491            
Other-Network UC         n/a              54,317              54,317            
                     _______              ______               _____            
                   1,020,774             607,404           1,636,669            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                            1,546,942            
  NEWS database                                               94,866            
  COMP database                                               36,580            
                                                                                
Total number of Records Displayed                          1,636,669            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  87.3%               
  Percent of NEWS sessions                                  10.2%               
  Percent of COMP sessions                                   2.4%               
                                                                                
  Percent of searches done in the MAGS database             90.4%               
  Percent of searches done in the NEWS database              7.6%               
  Percent of searches done in the COMP database              1.9%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              4.5                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              4.5                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     8:57                
Average session length (minutes:seconds)                   14:03                
Longest session recorded (minutes:seconds)                  1049                
Average number of searches completed per session             3.7                
Retrievals per search - median                               5.0                
Retrievals per search - average                            542.0                
Retrievals per search - standard deviation                5573.6                
Percent of searches completed with 0 results                32.7%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                49.9%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                           136,169          27.4%         
  DISPLAY (excluding automatic displays)         220,105          44.2%         
  HELP                                            15,384           3.1%         
  EXPLAIN                                         10,476           2.1%         
  SET/RESET                                       10,024           2.0%         
  SHOW                                             2,564           0.5%         
  ADD ON (AND, OR, AND NOT)                        9,500           1.9%         
  LOGON or LOGOFF                                 58,439          11.7%         
  COMMENT                                             10           0.0%         
  SAVE                                             8,596           1.7%         
  USE                                                140           0.0%         
  OTHER                                           26,372           5.3%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 15,225  10.8%   4,533   29.8%      10    79.0   286.1         
  TITLE WORD      20,737  14.8%   6,598   31.8%      14   414.6  6002.9         
  EXACT TITLE      3,739   2.7%   1,836   49.1%       3    86.6   428.4         
  JOURNAL          5,485   3.9%   2,868   52.3%     841  5558.3 14127.8         
  EXACT JOURNAL    3,540   2.5%   1,481   41.8%     552  4396.7 15289.1         
  SUBJECT         36,713  26.1%  16,388   44.6%      41   332.5  1212.9         
  EXACT SUBJECT    1,779   1.3%     890   50.0%      60   524.1  1654.3         
  KEYWORD         46,461  33.1%  10,195   21.9%      26   993.5  8503.1         
  SUBFILE            310   0.2%      76   24.5%      27   153.9   340.8         
  PUBLICATION TYPE   319   0.2%      77   24.1%      16   503.9  2342.5         
  DATE             1,129   0.8%     226   20.0%      27   133.3   492.7         
  ADDED               26   0.0%       0    0.0%  20,016 25988.0 18039.7         
  PERIODICAL       2,470   1.8%     560   22.7%      10   386.3  2570.9         
  EXACT PE         1,312   0.9%     291   22.2%       5    93.8   837.9         
  RPE                  2   0.0%       2    100%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             5   0.0%       4   80.0%   4,066  4066.0     0.0         
  Other indexes    1,135   0.8%     232   20.4%     178  1147.6  4109.9         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         5,436   4.0%   1,952   35.9%      11   273.9  1822.9         
  Single         129,272  96.0%  42,269   32.7%      25   857.9  7029.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.5%               
  SHORT                                                     67.4%               
  LONG                                                       1.5%               
  FIELDS                                                     0.6%               
  PERIODICALS                                                1.4%               
  COMMENTS                                                   0.0%               
  Other                                                     27.6%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     6:02                
Average session length (minutes:seconds)                   11:12                
Longest session recorded (minutes:seconds)                234:32                
Average number of searches completed per session             2.8                
Retrievals per search - median                               8.0                
Retrievals per search - average                            963.0                
Retrievals per search - standard deviation                6885.7                
Percent of searches completed with 0 results                30.5%               
                                                                                
Percent of searches entered that are long                    2.4%               
Percent of long searches completed                                              
  (includes partial results)                                53.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             2,714          24.7%         
  DISPLAY (excluding automatic displays)           4,472          40.7%         
  HELP                                               259           2.4%         
  EXPLAIN                                            337           3.1%         
  SET/RESET                                          392           3.6%         
  SHOW                                                53           0.5%         
  ADD ON (AND, OR, AND NOT)                          371           3.4%         
  LOGON or LOGOFF                                  1,448          13.2%         
  COMMENT                                              0           0.0%         
  SAVE                                               216           2.0%         
  USE                                                  3           0.0%         
  OTHER                                              718           6.5%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    228   7.9%     129   56.6%       8   100.4   186.5         
  TITLE WORD         548  19.0%     178   32.5%      30   654.8  2951.0         
  EXACT TITLE         37   1.3%      19   51.3%       2     6.0     8.4         
  JOURNAL             79   2.7%      46   58.2%     766  5546.7 11092.7         
  EXACT JOURNAL       84   2.9%      34   40.5%     182  9089.8 20534.5         
  SUBJECT            529  18.3%     210   39.7%      65   783.6  2797.6         
  EXACT SUBJECT       25   0.9%      12   48.0%     306  3194.2  7796.4         
  KEYWORD          1,147  39.7%     239   20.8%      62  1843.0 10875.1         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    17   0.6%       0    0.0%      22   196.3   432.6         
  DATE                96   3.3%      22   22.9%      22   325.0  2302.4         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          45   1.6%      12   26.7%       3    78.1   326.1         
  EXACT PE             6   0.2%       0    0.0%       3     2.5     1.5         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       48   1.7%      12   25.0%     116  1110.0  3173.4         
                                                                                
  By number of indexes:                                                         
  Multiple           192   7.2%      58   30.2%      38   503.7  2388.8         
  Single           2,486  92.8%     792   31.9%      50  1646.7  9146.7         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.7%               
  SHORT                                                     64.9%               
  LONG                                                       1.0%               
  FIELDS                                                     1.5%               
  PERIODICALS                                                0.7%               
  COMMENTS                                                   0.0%               
  Other                                                     28.2%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     32,927                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW     1,990                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           6,486                
                                                                                
SET DISPLAY TEXT commands                                      6                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:33                
Average session length (minutes:seconds)                   10:10                
Longest session recorded (minutes:seconds)                254:06                
Average number of searches completed per session             2.7                
Retrievals per search - median                               3.0                
Retrievals per search - average                           1226.3                
Retrievals per search - standard deviation                 29584                
Percent of searches completed with 0 results                38.5%               
                                                                                
Percent of searches entered that are long                    1.9%               
Percent of long searches completed                                              
  (includes partial results)                                55.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            11,606          34.6%         
  DISPLAY (excluding automatic displays)           8,402          25.0%         
  HELP                                             1,571           4.7%         
  EXPLAIN                                            978           2.9%         
  SET/RESET                                        1,666           5.0%         
  SHOW                                               233           0.7%         
  ADD ON (AND, OR, AND NOT)                          698           2.1%         
  LOGON or LOGOFF                                  6,079          18.1%         
  COMMENT                                              2           0.0%         
  SAVE                                               642           1.9%         
  USE                                                 11           0.0%         
  OTHER                                            1,665           5.0%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    609   5.0%     307   50.4%      22   384.3   733.7         
  TITLE WORD       2,232  18.4%     747   33.5%      13   500.5  1969.4         
  EXACT TITLE        203   1.7%     112   55.2%       2    60.1   361.3         
  JOURNAL            180   1.5%     111   61.7%     161  147775  364990         
  EXACT JOURNAL       73   0.6%      32   43.8%     184   989.1  2120.4         
  SUBJECT          4,251  35.1%   1,968   46.3%      51   544.7  1880.6         
  EXACT SUBJECT      192   1.6%      89   46.4%     114   425.5  1041.8         
  KEYWORD          3,896  32.2%   1,171   30.1%      20   881.3  5058.2         
  SUBFILE              1   0.0%       1    100%       0     0.0     0.0         
  PUBLICATION TYPE    32   0.3%       4   12.5%      89    79.1   126.1         
  DATE               290   2.4%      74   25.5%      17   266.0  1461.0         
  ADDED                2   0.0%       1   50.0%      16    16.0     0.0         
  PERIODICAL          86   0.7%      27   31.4%      21   231.5   556.3         
  EXACT PE            29   0.2%       7   24.1%      17    35.0    40.9         
  RPE                  3   0.0%       2   66.7%       1     1.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       31   0.3%      16   51.6%       3    29.0    59.7         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           591   5.2%     204   34.5%      14   307.0  1357.9         
  Single          10,884  94.8%   4,252   39.1%      26  2205.1 40018.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     51.6%               
  LONG                                                       2.2%               
  FIELDS                                                     0.7%               
  PERIODICALS                                                0.6%               
  COMMENTS                                                   0.0%               
  Other                                                     42.8%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               14.2%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   37.8%                   
  2. NS command - no next screen                        24.2%                   
  3. FIND command with invalid index name               10.0%                   
  4. PS command - no previous screen                     5.2%                   
  5. DISPLAY command contains invalid word               3.9%                   
  6. Valid command at an inappropriate time              2.6%                   
  7. Search term missing from search command             2.1%                   
  8. DISPLAY command-record numbers too large            1.1%                   
  9. MAIL command issued w/o email address               1.0%                   
 10. Add-on search, no index name after verb             0.9%                   
 11. All others                                         11.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (ARTICLE DBS)                               22.2%                   
  2. GUIDE                                              21.9%                   
  3. FIND                                                7.5%                   
  4. COMMANDS                                            7.4%                   
  5. INDEXES                                             5.4%                   
  6. Unrecognized term                                   5.2%                   
  7. MAGS DATABASE                                       4.0%                   
  8. DISPLAYS (IAC DBS)                                  3.6%                   
  9. ADDON SEARCH                                        3.1%                   
 10. MAIL                                                2.3%                   
 11. All others                                         17.4%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 20.2%                   
  2. First word of command is invalid                   19.4%                   
  3. FIND command with invalid index name                9.3%                   
  4. FIND command with zero results                      6.9%                   
  5. DISPLAY command-complete in one screen              5.7%                   
  6. DISPLAY command - middle of >1 screen               5.6%                   
  7. DISPLAY command-first of >1 screen                  5.4%                   
  8. FIND command retrieves >1 book                      3.5%                   
  9. NS command - no next screen                         3.3%                   
 10. PS command - no previous screen                     2.5%                   
 11. All others                                         18.3%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             39.1%                   
  2. HISTORY                                            28.9%                   
  3. MAIL STATUS                                        11.2%                   
  4. MAIL SETTINGS                                       5.0%                   
  5. IAC NEWS                                            3.8%                   
  6. GLOSSARY                                            3.4%                   
  7. SYSTEM NEWS                                         2.3%                   
  8. SETTINGS (IAC DBS)                                  1.8%                   
  9. DISPLAY                                             1.4%                   
 10. LIBRARY NEWS                                        0.5%                   
 11. All others                                          2.7%