MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 06/01/99 through 06/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 980               2,274               3,254            
Davis                  2,896                 171               3,067            
Irvine                 3,882                   0               3,882            
Los Angeles              525               2,653               3,178            
Riverside              2,142                 260               2,402            
San Diego                267                 655                 922            
San Francisco            583                  13                 596            
Santa Barbara          2,014                 559               2,573            
Santa Cruz             1,674                 615               2,289            
LBL                        0                 141                 141            
LLL                        0                  30                  30            
Los Alamos               n/a                   6                   6            
Other - UC                74                 297                 371            
Stanford                                                         584            
Other-Network UC         n/a               1,128               1,128            
                     _______              ______               _____            
                      15,037               8,802              24,423            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              409            1,836                 25,862         
     2-4  a.m.              149              669                  9,676         
     4-6  a.m.              113              442                  4,042         
     6-8  a.m.              271              707                  8,108         
     8-10 a.m.            1,689            4,753                 48,240         
    10-12 a.m.            3,550           11,202                117,753         
    12-2  p.m.            4,441           14,954                149,271         
     2-4  p.m.            5,132           17,821                188,601         
     4-6  p.m.            3,823           13,447                138,658         
     6-8  p.m.            2,010            7,636                 82,513         
     8-10 p.m.            1,793            6,603                 76,186         
    10-12 p.m.            1,043            4,216                 48,859         
    __________       __________       __________      _________________         
        Total:           24,423           84,286                897,769         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,058               6,073               9,131            
Davis                  9,590                 512              10,102            
Irvine                14,194                   0              14,194            
Los Angeles            1,704               9,419              11,123            
Riverside              8,416                 822               9,238            
San Diego                749               2,086               2,835            
San Francisco          1,711                  25               1,736            
Santa Barbara          7,122               1,870               8,992            
Santa Cruz             6,689               2,084               8,773            
LBL                        0                 507                 507            
LLL                        0                  47                  47            
Los Alamos               n/a                  15                  15            
Other - UC               199               1,008               1,207            
Stanford                                                       2,032            
Other-Network UC         n/a               4,354               4,354            
                     _______              ______               _____            
                      53,432              28,822              84,286            
Number of FIND commands by database                                             
  MAGS database                                               75,056            
  NEWS database                                                6,839            
  COMP database                                                2,391            
                                                                                
Total number of FIND commands                                 84,286            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              32,281              70,634             102,915            
Davis                 88,787               5,542              94,329            
Irvine               110,313                   0             110,313            
Los Angeles           25,316             145,016             170,332            
Riverside             79,226              10,002              89,228            
San Diego              6,352              21,233              27,585            
San Francisco         19,147                  89              19,236            
Santa Barbara         69,682              22,584              92,266            
Santa Cruz            61,702              25,130              86,832            
LBL                        0               5,633               5,633            
LLL                        0                 424                 424            
Los Alamos               n/a                 255                 255            
Other - UC             2,310               9,430              11,740            
Stanford                                                       3,575            
Other-Network UC         n/a              64,786              64,786            
                     _______              ______               _____            
                     495,116             380,758             879,449            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                              817,067            
  NEWS database                                               52,459            
  COMP database                                               28,243            
                                                                                
Total number of Records Displayed                            879,449            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  86.5%               
  Percent of NEWS sessions                                  10.2%               
  Percent of COMP sessions                                   3.4%               
                                                                                
  Percent of searches done in the MAGS database             89.0%               
  Percent of searches done in the NEWS database              8.1%               
  Percent of searches done in the COMP database              2.8%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.9                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              3.9                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     8:11                
Average session length (minutes:seconds)                   13:20                
Longest session recorded (minutes:seconds)                  1095                
Average number of searches completed per session             3.5                
Retrievals per search - median                               5.0                
Retrievals per search - average                            507.3                
Retrievals per search - standard deviation                5210.4                
Percent of searches completed with 0 results                32.1%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                50.4%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            70,237          27.5%         
  DISPLAY (excluding automatic displays)         110,640          43.4%         
  HELP                                             6,841           2.7%         
  EXPLAIN                                          4,962           1.9%         
  SET/RESET                                        6,026           2.4%         
  SHOW                                             1,069           0.4%         
  ADD ON (AND, OR, AND NOT)                        4,819           1.9%         
  LOGON or LOGOFF                                 31,163          12.2%         
  COMMENT                                              4           0.0%         
  SAVE                                             4,385           1.7%         
  USE                                                 77           0.0%         
  OTHER                                           14,745           5.8%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 10,529  14.4%   3,102   29.5%       9    72.8   263.5         
  TITLE WORD      12,852  17.6%   4,068   31.7%      12   392.1  3163.3         
  EXACT TITLE      1,967   2.7%     855   43.5%       3    65.8   351.9         
  JOURNAL          3,028   4.2%   1,537   50.8%     835  5502.9 14836.1         
  EXACT JOURNAL    2,096   2.9%     906   43.2%     598  4303.9 10588.2         
  SUBJECT         15,963  21.9%   6,907   43.3%      46   378.0  2562.5         
  EXACT SUBJECT      929   1.3%     464   49.9%      28   373.0   939.1         
  KEYWORD         22,345  30.6%   4,949   22.1%      25   888.3  8809.9         
  SUBFILE             87   0.1%      20   23.0%      33   407.5  1470.9         
  PUBLICATION TYPE   126   0.2%      17   13.5%      15   697.5  6184.6         
  DATE               689   0.9%     177   25.7%      26   212.3  1348.8         
  ADDED                7   0.0%       0    0.0%  38,643 28754.9 19904.1         
  PERIODICAL       1,152   1.6%     272   23.6%       9   321.9  2014.2         
  EXACT PE           580   0.8%     140   24.1%       5    55.0   269.2         
  RPE                  2   0.0%       2    100%       0     0.0     0.0         
  XRP                  1   0.0%       0    0.0%       8     8.0     0.0         
  COMMENTS             1   0.0%       0    0.0%   4,066  4066.0     0.0         
  Other indexes      583   0.8%     128   22.0%      99  2159.4  6141.1         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,242   4.7%   1,113   34.3%      10   579.1  5367.2         
  Single          66,278  95.3%  21,241   32.0%      22   791.5  6541.0         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.0%               
  SHORT                                                     66.4%               
  LONG                                                       1.5%               
  FIELDS                                                     0.6%               
  PERIODICALS                                                1.2%               
  COMMENTS                                                   0.0%               
  Other                                                     28.4%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     6:00                
Average session length (minutes:seconds)                   12:13                
Longest session recorded (minutes:seconds)                332:23                
Average number of searches completed per session             2.9                
Retrievals per search - median                              10.0                
Retrievals per search - average                            869.7                
Retrievals per search - standard deviation                6340.3                
Percent of searches completed with 0 results                26.0%               
                                                                                
Percent of searches entered that are long                    2.2%               
Percent of long searches completed                                              
  (includes partial results)                                50.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             2,005          23.4%         
  DISPLAY (excluding automatic displays)           3,632          42.3%         
  HELP                                               237           2.8%         
  EXPLAIN                                            186           2.2%         
  SET/RESET                                          303           3.5%         
  SHOW                                                61           0.7%         
  ADD ON (AND, OR, AND NOT)                          386           4.5%         
  LOGON or LOGOFF                                  1,109          12.9%         
  COMMENT                                              1           0.0%         
  SAVE                                               164           1.9%         
  USE                                                  5           0.1%         
  OTHER                                              496           5.8%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    200   9.5%      89   44.5%       8   103.8   281.9         
  TITLE WORD         554  26.3%     155   28.0%      20   681.0  7259.8         
  EXACT TITLE         10   0.5%       8   80.0%     406   406.0   572.8         
  JOURNAL             59   2.8%      33   55.9%   2,078 12352.1 29375.3         
  EXACT JOURNAL       36   1.7%      18   50.0%     810 13528.9 22678.7         
  SUBJECT            374  17.8%     131   35.0%      66   697.9  1651.4         
  EXACT SUBJECT       19   0.9%       2   10.5%     413   616.8   808.5         
  KEYWORD            741  35.2%     118   15.9%      55  1452.3  7545.2         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    12   0.6%       5   41.7%       5    36.6    67.5         
  DATE                49   2.3%       7   14.3%      27   386.9  1389.6         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          17   0.8%       8   47.1%       6    65.9   136.3         
  EXACT PE             4   0.2%       0    0.0%       2    18.0    32.7         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       31   1.5%       7   22.6%     468  1211.2  1817.9         
                                                                                
  By number of indexes:                                                         
  Multiple           116   5.8%      34   29.3%      29   551.6  1444.3         
  Single           1,870  94.2%     512   27.4%      39  1391.1  8298.5         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.9%               
  SHORT                                                     62.9%               
  LONG                                                       1.7%               
  FIELDS                                                     2.3%               
  PERIODICALS                                                0.4%               
  COMMENTS                                                   0.0%               
  Other                                                     28.7%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     19,176                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       735                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           4,102                
                                                                                
SET DISPLAY TEXT commands                                      1                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:38                
Average session length (minutes:seconds)                   10:30                
Longest session recorded (minutes:seconds)                376:42                
Average number of searches completed per session             2.7                
Retrievals per search - median                               3.0                
Retrievals per search - average                           2679.7                
Retrievals per search - standard deviation                 43845                
Percent of searches completed with 0 results                36.4%               
                                                                                
Percent of searches entered that are long                    2.0%               
Percent of long searches completed                                              
  (includes partial results)                                53.7%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             6,203          34.7%         
  DISPLAY (excluding automatic displays)           4,606          25.8%         
  HELP                                               757           4.2%         
  EXPLAIN                                            460           2.6%         
  SET/RESET                                        1,034           5.8%         
  SHOW                                                96           0.5%         
  ADD ON (AND, OR, AND NOT)                          636           3.6%         
  LOGON or LOGOFF                                  3,099          17.3%         
  COMMENT                                              0           0.0%         
  SAVE                                               149           0.8%         
  USE                                                  4           0.0%         
  OTHER                                              828           4.6%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    553   8.4%     313   56.6%      10   234.8   544.9         
  TITLE WORD       1,391  21.2%     430   30.9%      17   685.6  3162.8         
  EXACT TITLE         89   1.4%      43   48.3%      13    82.4   138.6         
  JOURNAL            136   2.1%      55   40.4%     407  191893  353944         
  EXACT JOURNAL       61   0.9%      31   50.8%      44   779.0  2449.3         
  SUBJECT          1,728  26.3%     767   44.4%      46   630.8  2798.4         
  EXACT SUBJECT       58   0.9%      32   55.2%      58  1073.2  2179.7         
  KEYWORD          2,267  34.5%     615   27.1%      23   625.0  2963.4         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    19   0.3%       7   36.8%      10   810.6  2689.2         
  DATE               204   3.1%      52   25.5%      24   278.2  1737.8         
  ADDED                1   0.0%       0    0.0%       4     4.0     0.0         
  PERIODICAL          25   0.4%       6   24.0%      87   125.4   139.9         
  EXACT PE            11   0.2%       5   45.5%       8    21.2    35.8         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       22   0.3%       7   31.8%      56    92.4   151.9         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           391   6.4%     128   32.7%      17   405.7  1811.1         
  Single           5,743  93.6%   2,096   36.5%      26  4878.1 59597.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.1%               
  SHORT                                                     48.9%               
  LONG                                                       3.2%               
  FIELDS                                                     0.8%               
  PERIODICALS                                                0.5%               
  COMMENTS                                                   0.0%               
  Other                                                     43.4%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               13.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   36.1%                   
  2. NS command - no next screen                        26.3%                   
  3. FIND command with invalid index name               10.5%                   
  4. PS command - no previous screen                     4.7%                   
  5. DISPLAY command contains invalid word               3.8%                   
  6. Valid command at an inappropriate time              2.5%                   
  7. Search term missing from search command             1.8%                   
  8. DISPLAY command-record numbers too large            1.2%                   
  9. MAIL command issued w/o email address               0.9%                   
 10. Add-on search, no index name after verb             0.9%                   
 11. All others                                         11.3%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              25.4%                   
  2. LOCATE (ARTICLE DBS)                               16.7%                   
  3. FIND                                                8.8%                   
  4. COMMANDS                                            8.6%                   
  5. INDEXES                                             7.0%                   
  6. Unrecognized term                                   4.4%                   
  7. MAGS DATABASE                                       4.0%                   
  8. ADDON SEARCH                                        3.5%                   
  9. DISPLAYS (IAC DBS)                                  2.5%                   
 10. MAIL                                                2.1%                   
 11. All others                                         17.0%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 23.4%                   
  2. First word of command is invalid                   18.4%                   
  3. FIND command with invalid index name               10.0%                   
  4. FIND command with zero results                      7.2%                   
  5. DISPLAY command-first of >1 screen                  5.5%                   
  6. DISPLAY command - middle of >1 screen               5.2%                   
  7. DISPLAY command-complete in one screen              4.1%                   
  8. FIND command retrieves >1 book                      4.0%                   
  9. NS command - no next screen                         3.0%                   
 10. PS command - no previous screen                     2.0%                   
 11. All others                                         17.4%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            33.3%                   
  2. SEARCH                                             32.7%                   
  3. MAIL STATUS                                        11.6%                   
  4. MAIL SETTINGS                                       5.0%                   
  5. IAC NEWS                                            3.7%                   
  6. SETTINGS (IAC DBS)                                  3.3%                   
  7. GLOSSARY                                            3.0%                   
  8. SYSTEM NEWS                                         1.8%                   
  9. DISPLAY                                             1.2%                   
 10. DATABASES                                           0.3%                   
 11. All others                                          4.0%