MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 07/01/99 through 07/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,041               2,026               3,067            
Davis                  1,396                 134               1,530            
Irvine                 1,546                   0               1,546            
Los Angeles              302               1,335               1,637            
Riverside                445                 146                 591            
San Diego                245                 264                 509            
San Francisco            497                   5                 502            
Santa Barbara          1,118                 421               1,539            
Santa Cruz               872                 565               1,437            
LBL                        0                 122                 122            
LLL                        0                  39                  39            
Los Alamos               n/a                   3                   3            
Other - UC                57                 223                 280            
Stanford                                                         547            
Other-Network UC         n/a               1,257               1,257            
                     _______              ______               _____            
                       7,519               6,540              14,606            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              184              926                 13,114         
     2-4  a.m.               72              402                  5,010         
     4-6  a.m.               62              237                  2,496         
     6-8  a.m.              255              672                  7,595         
     8-10 a.m.            1,318            3,943                 45,870         
    10-12 a.m.            2,577            7,970                140,071         
    12-2  p.m.            2,729            8,426                157,156         
     2-4  p.m.            3,334           10,346                151,740         
     4-6  p.m.            2,344            7,354                 85,121         
     6-8  p.m.              885            3,030                 39,731         
     8-10 p.m.              487            1,722                 25,681         
    10-12 p.m.              359            1,470                 20,403         
    __________       __________       __________      _________________         
        Total:           14,606           46,498                693,988         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,229               5,442               8,671            
Davis                  4,099                 328               4,427            
Irvine                 5,150                   0               5,150            
Los Angeles              886               4,484               5,370            
Riverside              1,431                 479               1,910            
San Diego                793                 840               1,633            
San Francisco          1,285                   9               1,294            
Santa Barbara          3,737               1,335               5,072            
Santa Cruz             3,322               1,647               4,969            
LBL                        0                 268                 268            
LLL                        0                  92                  92            
Los Alamos               n/a                   3                   3            
Other - UC               198                 730                 928            
Stanford                                                       2,390            
Other-Network UC         n/a               4,321               4,321            
                     _______              ______               _____            
                      24,130              19,978              46,498            
Number of FIND commands by database                                             
  MAGS database                                               40,681            
  NEWS database                                                4,111            
  COMP database                                                1,706            
                                                                                
Total number of FIND commands                                 46,498            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              41,912              69,481             111,393            
Davis                 33,751               4,260              38,011            
Irvine                48,948                   0              48,948            
Los Angeles           10,137              61,990              72,127            
Riverside             12,319               5,320              17,639            
San Diego              6,802               8,751              15,553            
San Francisco         17,682                  63              17,745            
Santa Barbara         45,374              16,398              61,772            
Santa Cruz            27,968              15,901              43,869            
LBL                        0               2,638               2,638            
LLL                        0               1,014               1,014            
Los Alamos               n/a                   6                   6            
Other - UC             3,834               7,418              11,252            
Stanford                                                       4,089            
Other-Network UC         n/a             227,707             227,707            
                     _______              ______               _____            
                     248,727             420,947             673,763            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                              582,604            
  NEWS database                                               95,012            
  COMP database                                               16,372            
                                                                                
Total number of Records Displayed                            673,763            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  84.3%               
  Percent of NEWS sessions                                  11.7%               
  Percent of COMP sessions                                   4.0%               
                                                                                
  Percent of searches done in the MAGS database             87.5%               
  Percent of searches done in the NEWS database              8.8%               
  Percent of searches done in the COMP database              3.7%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.6                
  Standard deviation in seconds                              3.5                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              3.5                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     7:33                
Average session length (minutes:seconds)                   13:29                
Longest session recorded (minutes:seconds)                896:59                
Average number of searches completed per session             3.3                
Retrievals per search - median                               5.0                
Retrievals per search - average                            579.7                
Retrievals per search - standard deviation                7982.0                
Percent of searches completed with 0 results                31.0%               
                                                                                
Percent of searches entered that are long                    1.5%               
Percent of long searches completed                                              
  (includes partial results)                                54.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            38,001          27.4%         
  DISPLAY (excluding automatic displays)          58,091          41.8%         
  HELP                                             3,681           2.7%         
  EXPLAIN                                          2,662           1.9%         
  SET/RESET                                        4,269           3.1%         
  SHOW                                               579           0.4%         
  ADD ON (AND, OR, AND NOT)                        2,680           1.9%         
  LOGON or LOGOFF                                 16,893          12.2%         
  COMMENT                                              0           0.0%         
  SAVE                                             2,849           2.1%         
  USE                                                 90           0.1%         
  OTHER                                            9,062           6.5%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  6,857  17.3%   2,112   30.8%       9    61.9   370.7         
  TITLE WORD       8,054  20.4%   2,567   31.9%      13   333.3  2298.8         
  EXACT TITLE      1,380   3.5%     574   41.6%       2    71.5   461.7         
  JOURNAL          2,048   5.2%   1,084   52.9%   1,032  5326.2 10815.5         
  EXACT JOURNAL    1,208   3.1%     520   43.0%     814  4314.2 15353.6         
  SUBJECT          7,549  19.1%   2,860   37.9%      44   516.3 11764.0         
  EXACT SUBJECT      340   0.9%     119   35.0%      23   293.8   743.6         
  KEYWORD         10,186  25.8%   2,132   20.9%      33  1165.3 13810.9         
  SUBFILE              6   0.0%       0    0.0%      89   152.3   219.9         
  PUBLICATION TYPE    76   0.2%       8   10.5%      15   153.3   504.7         
  DATE               430   1.1%     107   24.9%      22   287.7   861.6         
  ADDED                8   0.0%       1   12.5%  40,155 29060.7 16459.4         
  PERIODICAL         723   1.8%     133   18.4%       8   207.4  1216.4         
  EXACT PE           339   0.9%      32    9.4%       3    55.5   260.2         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      325   0.8%      58   17.8%     146  2895.5  7142.8         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,773   4.7%     574   32.4%      13   573.8  2785.8         
  Single          35,921  95.3%  11,131   31.0%      21   886.6 10098.3         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     64.8%               
  LONG                                                       2.0%               
  FIELDS                                                     0.7%               
  PERIODICALS                                                1.6%               
  COMMENTS                                                   0.0%               
  Other                                                     28.7%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     5:57                
Average session length (minutes:seconds)                   11:34                
Longest session recorded (minutes:seconds)                144:25                
Average number of searches completed per session             2.9                
Retrievals per search - median                               6.0                
Retrievals per search - average                            600.9                
Retrievals per search - standard deviation                3968.5                
Percent of searches completed with 0 results                31.4%               
                                                                                
Percent of searches entered that are long                    2.5%               
Percent of long searches completed                                              
  (includes partial results)                                60.5%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             1,446          24.5%         
  DISPLAY (excluding automatic displays)           2,454          41.6%         
  HELP                                               120           2.0%         
  EXPLAIN                                            107           1.8%         
  SET/RESET                                          232           3.9%         
  SHOW                                                25           0.4%         
  ADD ON (AND, OR, AND NOT)                          260           4.4%         
  LOGON or LOGOFF                                    784          13.3%         
  COMMENT                                              0           0.0%         
  SAVE                                               113           1.9%         
  USE                                                  8           0.1%         
  OTHER                                              344           5.8%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    147   9.6%      79   53.7%       5   179.0   730.2         
  TITLE WORD         430  28.2%     138   32.1%      28   372.2  1222.1         
  EXACT TITLE         14   0.9%      13   92.9%       1     1.0     0.0         
  JOURNAL             34   2.2%      16   47.1%   1,144 11462.6 16686.3         
  EXACT JOURNAL       18   1.2%       7   38.9%   3,150  2783.1  1593.6         
  SUBJECT            224  14.7%      73   32.6%      38   722.0  3464.3         
  EXACT SUBJECT       12   0.8%       3   25.0%      22  1196.7  1655.8         
  KEYWORD            572  37.5%     132   23.1%      53  1128.1  6189.0         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    11   0.7%       0    0.0%     163   374.1   665.4         
  DATE                41   2.7%      13   31.7%      14   114.8   245.3         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL           5   0.3%       4   80.0%       9     9.0     0.0         
  EXACT PE             7   0.5%       2   28.6%       4     4.2     3.1         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       11   0.7%       6   54.5%      83  1102.4  1466.0         
                                                                                
  By number of indexes:                                                         
  Multiple            90   6.3%      25   27.8%      25   243.5   577.9         
  Single           1,342  93.7%     436   32.5%      41  1054.3  5357.5         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.4%               
  SHORT                                                     66.0%               
  LONG                                                       1.1%               
  FIELDS                                                     1.8%               
  PERIODICALS                                                0.4%               
  COMMENTS                                                   0.0%               
  Other                                                     27.2%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     12,763                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       576                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           3,433                
                                                                                
SET DISPLAY TEXT commands                                      2                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     4:26                
Average session length (minutes:seconds)                   11:56                
Longest session recorded (minutes:seconds)                799:28                
Average number of searches completed per session             2.4                
Retrievals per search - median                               3.0                
Retrievals per search - average                           3551.4                
Retrievals per search - standard deviation                 49376                
Percent of searches completed with 0 results                36.3%               
                                                                                
Percent of searches entered that are long                    1.2%               
Percent of long searches completed                                              
  (includes partial results)                                63.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             3,821          34.0%         
  DISPLAY (excluding automatic displays)           2,942          26.1%         
  HELP                                               334           3.0%         
  EXPLAIN                                            222           2.0%         
  SET/RESET                                          879           7.8%         
  SHOW                                                48           0.4%         
  ADD ON (AND, OR, AND NOT)                          290           2.6%         
  LOGON or LOGOFF                                  1,941          17.3%         
  COMMENT                                              0           0.0%         
  SAVE                                               270           2.4%         
  USE                                                  7           0.1%         
  OTHER                                              498           4.4%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    257   6.3%     106   41.2%      20   146.9   357.7         
  TITLE WORD         885  21.8%     329   37.2%       9   288.2  1494.5         
  EXACT TITLE        100   2.5%      53   53.0%       3   121.6   434.2         
  JOURNAL             86   2.1%      44   51.2%   1,222  313077  378030         
  EXACT JOURNAL       34   0.8%      13   38.2%      47  1182.7  2932.0         
  SUBJECT          1,038  25.5%     400   38.5%      19   418.2  1488.8         
  EXACT SUBJECT       46   1.1%      22   47.8%      24   100.5   150.4         
  KEYWORD          1,448  35.6%     432   29.8%      16   855.2  4612.5         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    15   0.4%       1    6.7%       7    55.0   127.7         
  DATE               132   3.2%      37   28.0%      12   133.2   293.3         
  ADDED                2   0.0%       0    0.0%      15    15.0     4.2         
  PERIODICAL          15   0.4%       2   13.3%       6    11.3    12.0         
  EXACT PE             3   0.1%       0    0.0%       3    20.0    31.2         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes        6   0.1%       5   83.3%     559   559.0     0.0         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           263   6.9%      79   30.0%      13   321.4  1424.9         
  Single           3,532  93.1%   1,281   36.3%      15  6395.5 66360.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     4.2%               
  SHORT                                                     48.5%               
  LONG                                                       3.3%               
  FIELDS                                                     1.0%               
  PERIODICALS                                                0.7%               
  COMMENTS                                                   0.0%               
  Other                                                     42.4%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               12.6%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   34.1%                   
  2. NS command - no next screen                        25.9%                   
  3. FIND command with invalid index name               10.9%                   
  4. PS command - no previous screen                     4.3%                   
  5. DISPLAY command contains invalid word               4.2%                   
  6. Valid command at an inappropriate time              2.3%                   
  7. Search term missing from search command             1.9%                   
  8. MAIL command issued w/o email address               1.8%                   
  9. DISPLAY command - no FIND results                   1.0%                   
 10. DISPLAY command-record numbers too large            1.0%                   
 11. All others                                         12.5%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              23.8%                   
  2. LOCATE (ARTICLE DBS)                               14.4%                   
  3. FIND                                                9.6%                   
  4. COMMANDS                                            7.9%                   
  5. INDEXES                                             6.6%                   
  6. MAGS DATABASE                                       4.7%                   
  7. Unrecognized term                                   4.3%                   
  8. MAIL                                                3.2%                   
  9. DISPLAYS (IAC DBS)                                  3.1%                   
 10. DATABASES                                           2.2%                   
 11. All others                                         20.1%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 24.1%                   
  2. First word of command is invalid                   17.9%                   
  3. FIND command with invalid index name               10.1%                   
  4. FIND command with zero results                      7.1%                   
  5. DISPLAY command-first of >1 screen                  5.0%                   
  6. DISPLAY command-complete in one screen              4.9%                   
  7. DISPLAY command - middle of >1 screen               4.3%                   
  8. FIND command retrieves >1 book                      3.1%                   
  9. NS command - no next screen                         2.9%                   
 10. PS command - no previous screen                     2.1%                   
 11. All others                                         18.4%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             36.8%                   
  2. HISTORY                                            34.3%                   
  3. MAIL STATUS                                         7.7%                   
  4. SYSTEM NEWS                                         4.2%                   
  5. IAC NEWS                                            3.3%                   
  6. GLOSSARY                                            3.0%                   
  7. MAIL SETTINGS                                       3.0%                   
  8. SETTINGS (IAC DBS)                                  2.4%                   
  9. LIBRARY NEWS                                        0.9%                   
 10. DISPLAY                                             0.8%                   
 11. All others                                          3.6%