MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 08/01/99 through 08/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,373               2,541               3,914            
Davis                  1,270                 242               1,512            
Irvine                 1,328                   0               1,328            
Los Angeles              238               1,303               1,541            
Riverside                560                 115                 675            
San Diego                202                 336                 538            
San Francisco            480                  13                 493            
Santa Barbara            555                 282                 837            
Santa Cruz               840                 451               1,291            
LBL                        0                 100                 100            
LLL                        0                  30                  30            
Los Alamos               n/a                  10                  10            
Other - UC                75                 234                 309            
Stanford                                                         461            
Other-Network UC         n/a               1,137               1,137            
                     _______              ______               _____            
                       6,921               6,794              14,176            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              259            1,185                 16,073         
     2-4  a.m.              125              604                 10,169         
     4-6  a.m.               60              206                  3,443         
     6-8  a.m.              202              512                  6,309         
     8-10 a.m.            1,155            3,116                 29,039         
    10-12 a.m.            2,378            7,217                 82,841         
    12-2  p.m.            2,679            8,250                 90,341         
     2-4  p.m.            3,332           10,063                110,091         
     4-6  p.m.            2,341            7,303                 81,484         
     6-8  p.m.              799            2,622                 33,705         
     8-10 p.m.              440            1,865                 21,650         
    10-12 p.m.              406            1,682                 23,229         
    __________       __________       __________      _________________         
        Total:           14,176           44,625                508,374         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,149               7,237              11,386            
Davis                  3,959               1,152               5,111            
Irvine                 4,141                   0               4,141            
Los Angeles              756               4,388               5,144            
Riverside              1,853                 307               2,160            
San Diego                611               1,006               1,617            
San Francisco          1,062                  27               1,089            
Santa Barbara          1,548                 818               2,366            
Santa Cruz             2,862               1,390               4,252            
LBL                        0                 243                 243            
LLL                        0                  65                  65            
Los Alamos               n/a                  35                  35            
Other - UC               143                 731                 874            
Stanford                                                       1,670            
Other-Network UC         n/a               4,472               4,472            
                     _______              ______               _____            
                      21,084              21,871              44,625            
Number of FIND commands by database                                             
  MAGS database                                               39,324            
  NEWS database                                                3,463            
  COMP database                                                1,838            
                                                                                
Total number of FIND commands                                 44,625            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              45,585              81,281             126,866            
Davis                 43,260               6,004              49,264            
Irvine                41,605                   0              41,605            
Los Angeles            7,790              65,405              73,195            
Riverside             20,688               2,777              23,465            
San Diego              4,494               9,689              14,183            
San Francisco         14,182                 291              14,473            
Santa Barbara         18,178              12,705              30,883            
Santa Cruz            28,349              16,351              44,700            
LBL                        0               1,792               1,792            
LLL                        0                 596                 596            
Los Alamos               n/a                 337                 337            
Other - UC             1,319               8,322               9,641            
Stanford                                                       2,567            
Other-Network UC         n/a              60,527              60,527            
                     _______              ______               _____            
                     225,450             266,077             494,094            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                              460,156            
  NEWS database                                               30,009            
  COMP database                                               18,209            
                                                                                
Total number of Records Displayed                            494,094            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  85.1%               
  Percent of NEWS sessions                                  10.0%               
  Percent of COMP sessions                                   4.9%               
                                                                                
  Percent of searches done in the MAGS database             88.1%               
  Percent of searches done in the NEWS database              7.8%               
  Percent of searches done in the COMP database              4.1%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.6                
  Standard deviation in seconds                              2.6                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              2.6                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     7:10                
Average session length (minutes:seconds)                   12:43                
Longest session recorded (minutes:seconds)                577:29                
Average number of searches completed per session             3.2                
Retrievals per search - median                               5.0                
Retrievals per search - average                            482.8                
Retrievals per search - standard deviation                4111.8                
Percent of searches completed with 0 results                29.9%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                58.4%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            37,029          28.4%         
  DISPLAY (excluding automatic displays)          52,850          40.6%         
  HELP                                             3,264           2.5%         
  EXPLAIN                                          2,680           2.1%         
  SET/RESET                                        4,319           3.3%         
  SHOW                                               652           0.5%         
  ADD ON (AND, OR, AND NOT)                        2,295           1.8%         
  LOGON or LOGOFF                                 16,222          12.5%         
  COMMENT                                              4           0.0%         
  SAVE                                             2,255           1.7%         
  USE                                                 81           0.1%         
  OTHER                                            8,616           6.6%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  7,308  18.9%   2,157   29.5%       9    61.7   230.0         
  TITLE WORD       8,703  22.6%   2,601   29.9%      13   403.0  2437.1         
  EXACT TITLE        812   2.1%     377   46.4%       3    91.4   408.8         
  JOURNAL          1,922   5.0%   1,029   53.5%     828  5066.2 11566.5         
  EXACT JOURNAL    1,132   2.9%     531   46.9%     727  3856.4  9250.8         
  SUBJECT          6,762  17.5%   2,529   37.4%      35   333.5  1512.7         
  EXACT SUBJECT      365   0.9%     130   35.6%      26   399.6  1239.4         
  KEYWORD          8,758  22.7%   1,713   19.6%      29   892.9  7410.4         
  SUBFILE             21   0.1%       0    0.0%      62   663.3  2169.3         
  PUBLICATION TYPE   130   0.3%      43   33.1%      11   228.8  1007.9         
  DATE               449   1.2%      80   17.8%      32   175.4   584.0         
  ADDED               19   0.0%       2   10.5%  18,706 21098.1 14872.5         
  PERIODICAL       1,522   3.9%     274   18.0%       4   132.2   923.2         
  EXACT PE           373   1.0%      65   17.4%       3   128.1  1236.3         
  RPE                  2   0.0%       1   50.0%      70    70.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      296   0.8%      44   14.9%     473  2510.1  6137.1         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,787   4.9%     527   29.5%      11   500.9  2733.3         
  Single          34,918  95.1%  10,492   30.0%      19   715.4  5099.6         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.1%               
  SHORT                                                     61.9%               
  LONG                                                       1.5%               
  FIELDS                                                     0.7%               
  PERIODICALS                                                3.1%               
  COMMENTS                                                   0.0%               
  Other                                                     30.5%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     7:04                
Average session length (minutes:seconds)                   11:44                
Longest session recorded (minutes:seconds)                155:21                
Average number of searches completed per session             2.6                
Retrievals per search - median                               7.0                
Retrievals per search - average                            825.8                
Retrievals per search - standard deviation                5001.8                
Percent of searches completed with 0 results                29.3%               
                                                                                
Percent of searches entered that are long                    2.9%               
Percent of long searches completed                                              
  (includes partial results)                                66.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             1,576          25.1%         
  DISPLAY (excluding automatic displays)           2,448          38.9%         
  HELP                                               143           2.3%         
  EXPLAIN                                            156           2.5%         
  SET/RESET                                          312           5.0%         
  SHOW                                                40           0.6%         
  ADD ON (AND, OR, AND NOT)                          262           4.2%         
  LOGON or LOGOFF                                    863          13.7%         
  COMMENT                                              0           0.0%         
  SAVE                                               150           2.4%         
  USE                                                  2           0.0%         
  OTHER                                              339           5.4%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    173  10.4%     101   58.4%       3    29.8    70.9         
  TITLE WORD         422  25.4%     146   34.6%      26   243.8   922.7         
  EXACT TITLE         11   0.7%       7   63.6%     177   140.0    74.0         
  JOURNAL             46   2.8%      24   52.2%   2,258  7326.6 10638.9         
  EXACT JOURNAL       30   1.8%       8   26.7%   1,424  7920.0 11135.7         
  SUBJECT            288  17.3%      87   30.2%      74  1603.0  8761.6         
  EXACT SUBJECT       22   1.3%      11   50.0%     175  2215.5  4989.7         
  KEYWORD            564  33.9%     116   20.6%      52  1549.6  6904.6         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    13   0.8%       2   15.4%      17  1601.5  4865.4         
  DATE                41   2.5%      10   24.4%      25    52.8    67.5         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          28   1.7%       5   17.9%       7   219.8   458.6         
  EXACT PE            20   1.2%       1    5.0%       3    12.4    28.8         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes        4   0.2%       1   25.0%     580   400.7   310.6         
                                                                                
  By number of indexes:                                                         
  Multiple           106   6.8%      37   34.9%      25   469.8  2130.2         
  Single           1,448  93.2%     445   30.7%      40  1402.8  6626.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.2%               
  SHORT                                                     62.7%               
  LONG                                                       1.0%               
  FIELDS                                                     2.2%               
  PERIODICALS                                                2.3%               
  COMMENTS                                                   0.0%               
  Other                                                     28.7%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     11,098                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       473                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           2,765                
                                                                                
SET DISPLAY TEXT commands                                      2                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:22                
Average session length (minutes:seconds)                   12:11                
Longest session recorded (minutes:seconds)                  1128                
Average number of searches completed per session             2.4                
Retrievals per search - median                               3.0                
Retrievals per search - average                           1820.2                
Retrievals per search - standard deviation                 26450                
Percent of searches completed with 0 results                37.8%               
                                                                                
Percent of searches entered that are long                    1.8%               
Percent of long searches completed                                              
  (includes partial results)                                63.5%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             3,270          35.2%         
  DISPLAY (excluding automatic displays)           2,259          24.3%         
  HELP                                               305           3.3%         
  EXPLAIN                                            228           2.5%         
  SET/RESET                                          720           7.7%         
  SHOW                                                70           0.8%         
  ADD ON (AND, OR, AND NOT)                          193           2.1%         
  LOGON or LOGOFF                                  1,581          17.0%         
  COMMENT                                              1           0.0%         
  SAVE                                               214           2.3%         
  USE                                                  3           0.0%         
  OTHER                                              447           4.8%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    297   8.6%     175   58.9%       9   203.7   426.9         
  TITLE WORD         844  24.4%     309   36.6%      14   867.1  4978.1         
  EXACT TITLE         29   0.8%      21   72.4%       2    13.8    21.1         
  JOURNAL             58   1.7%      33   56.9%     145  182989  251540         
  EXACT JOURNAL       39   1.1%      18   46.2%      39  2311.9  8075.2         
  SUBJECT          1,027  29.7%     398   38.8%      27   613.3  2269.0         
  EXACT SUBJECT       17   0.5%       8   47.1%     154   685.9  1154.7         
  KEYWORD          1,008  29.1%     292   29.0%      22  1098.2  7367.2         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     8   0.2%       3   37.5%       4    37.8    51.9         
  DATE               105   3.0%      34   32.4%      16    76.1   159.4         
  ADDED                1   0.0%       0    0.0%       4     4.0     0.0         
  PERIODICAL          18   0.5%      10   55.6%       8    34.0    49.0         
  EXACT PE             7   0.2%       2   28.6%      11    26.0    27.6         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes        5   0.1%       3   60.0%      55    55.0    72.1         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           210   6.5%      80   38.1%      14   547.4  3461.2         
  Single           3,032  93.5%   1,141   37.6%      22  3253.5 35565.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     4.3%               
  SHORT                                                     46.4%               
  LONG                                                       3.4%               
  FIELDS                                                     1.4%               
  PERIODICALS                                                0.4%               
  COMMENTS                                                   0.0%               
  Other                                                     44.1%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               12.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   34.6%                   
  2. NS command - no next screen                        25.6%                   
  3. FIND command with invalid index name               10.5%                   
  4. DISPLAY command contains invalid word               4.3%                   
  5. PS command - no previous screen                     3.9%                   
  6. Search term missing from search command             2.1%                   
  7. Valid command at an inappropriate time              2.0%                   
  8. MAIL command issued w/o email address               1.9%                   
  9. DISPLAY command - no FIND results                   1.2%                   
 10. DISPLAY command-record numbers too large            1.1%                   
 11. All others                                         12.8%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              20.9%                   
  2. LOCATE (ARTICLE DBS)                               15.5%                   
  3. FIND                                               13.2%                   
  4. COMMANDS                                            7.6%                   
  5. INDEXES                                             6.6%                   
  6. Unrecognized term                                   4.9%                   
  7. MAGS DATABASE                                       4.1%                   
  8. MAIL                                                3.5%                   
  9. DISPLAYS (IAC DBS)                                  3.1%                   
 10. DATABASES                                           1.9%                   
 11. All others                                         18.7%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 23.2%                   
  2. First word of command is invalid                   18.0%                   
  3. FIND command with invalid index name                9.2%                   
  4. FIND command with zero results                      7.2%                   
  5. DISPLAY command-first of >1 screen                  5.3%                   
  6. DISPLAY command - middle of >1 screen               4.8%                   
  7. DISPLAY command-complete in one screen              4.7%                   
  8. NS command - no next screen                         3.4%                   
  9. FIND command retrieves >1 book                      3.1%                   
 10. PS command - no previous screen                     2.1%                   
 11. All others                                         19.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            40.4%                   
  2. SEARCH                                             25.0%                   
  3. MAIL STATUS                                         7.9%                   
  4. MAIL SETTINGS                                       4.6%                   
  5. SETTINGS (IAC DBS)                                  4.5%                   
  6. SYSTEM NEWS                                         3.8%                   
  7. GLOSSARY                                            3.4%                   
  8. IAC NEWS                                            3.1%                   
  9. DISPLAY                                             2.7%                   
 10. LIBRARY NEWS                                        1.1%                   
 11. All others                                          3.6%