MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 09/01/99 through 09/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               2,205               3,300               5,505            
Davis                  1,245                 213               1,458            
Irvine                 1,341                   0               1,341            
Los Angeles              244               1,083               1,327            
Riverside                372                 150                 522            
San Diego                325                 253                 578            
San Francisco            397                  38                 435            
Santa Barbara            423                 398                 821            
Santa Cruz               536                 695               1,231            
LBL                        0                  87                  87            
LLL                        0                  46                  46            
Los Alamos               n/a                   3                   3            
Other - UC                38                 513                 551            
Stanford                                                         443            
Other-Network UC         n/a               1,074               1,074            
                     _______              ______               _____            
                       7,126               7,853              15,422            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              232            1,016                 17,415         
     2-4  a.m.               91              434                  9,233         
     4-6  a.m.               45              158                  4,553         
     6-8  a.m.              178              526                  9,160         
     8-10 a.m.            1,271            3,567                 35,648         
    10-12 a.m.            2,574            7,556                 87,790         
    12-2  p.m.            3,009            8,780                 98,133         
     2-4  p.m.            3,615           10,987                119,684         
     4-6  p.m.            2,207            7,120                 82,646         
     6-8  p.m.              905            3,060                 36,735         
     8-10 p.m.              795            2,304                 30,028         
    10-12 p.m.              500            1,718                 25,791         
    __________       __________       __________      _________________         
        Total:           15,422           47,226                556,816         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               6,989              10,024              17,013            
Davis                  3,507               1,087               4,594            
Irvine                 4,045                   0               4,045            
Los Angeles              763               3,310               4,073            
Riverside              1,125                 420               1,545            
San Diego                946                 802               1,748            
San Francisco            914                  83                 997            
Santa Barbara          1,221               1,111               2,332            
Santa Cruz             1,791               1,402               3,193            
LBL                        0                 216                 216            
LLL                        0                 130                 130            
Los Alamos               n/a                  34                  34            
Other - UC                77               1,870               1,947            
Stanford                                                       1,463            
Other-Network UC         n/a               3,896               3,896            
                     _______              ______               _____            
                      21,378              24,385              47,226            
Number of FIND commands by database                                             
  MAGS database                                               41,578            
  NEWS database                                                4,165            
  COMP database                                                1,483            
                                                                                
Total number of FIND commands                                 47,226            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              83,181             127,370             210,551            
Davis                 32,244               5,745              37,989            
Irvine                34,780                   0              34,780            
Los Angeles           10,460              41,938              52,398            
Riverside              9,497               4,292              13,789            
San Diego              8,346               9,770              18,116            
San Francisco         13,523               1,353              14,876            
Santa Barbara         11,356              18,693              30,049            
Santa Cruz            14,105              13,211              27,316            
LBL                        0               1,825               1,825            
LLL                        0               3,712               3,712            
Los Alamos               n/a                  11                  11            
Other - UC               846              30,261              31,107            
Stanford                                                       2,858            
Other-Network UC         n/a              56,413              56,413            
                     _______              ______               _____            
                     218,338             314,594             535,790            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                              504,489            
  NEWS database                                               34,876            
  COMP database                                               17,451            
                                                                                
Total number of Records Displayed                            535,790            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  85.0%               
  Percent of NEWS sessions                                  11.0%               
  Percent of COMP sessions                                   4.0%               
                                                                                
  Percent of searches done in the MAGS database             88.0%               
  Percent of searches done in the NEWS database              8.8%               
  Percent of searches done in the COMP database              3.1%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.6                
  Standard deviation in seconds                              3.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              3.8                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     6:23                
Average session length (minutes:seconds)                   12:08                
Longest session recorded (minutes:seconds)                426:40                
Average number of searches completed per session             3.1                
Retrievals per search - median                               5.0                
Retrievals per search - average                            510.8                
Retrievals per search - standard deviation                5530.8                
Percent of searches completed with 0 results                31.1%               
                                                                                
Percent of searches entered that are long                    1.4%               
Percent of long searches completed                                              
  (includes partial results)                                52.9%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            39,366          27.8%         
  DISPLAY (excluding automatic displays)          57,828          40.9%         
  HELP                                             4,159           2.9%         
  EXPLAIN                                          3,222           2.3%         
  SET/RESET                                        4,622           3.3%         
  SHOW                                               725           0.5%         
  ADD ON (AND, OR, AND NOT)                        2,212           1.6%         
  LOGON or LOGOFF                                 17,722          12.5%         
  COMMENT                                              2           0.0%         
  SAVE                                             3,105           2.2%         
  USE                                                 31           0.0%         
  OTHER                                            8,394           5.9%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  7,220  17.7%   2,113   29.3%      10    63.2   236.7         
  TITLE WORD       8,516  20.9%   2,646   31.1%      12   423.5  3308.2         
  EXACT TITLE      1,270   3.1%     728   57.3%       3   116.3   511.0         
  JOURNAL          1,892   4.6%     969   51.2%   1,015  5521.5 12455.1         
  EXACT JOURNAL      997   2.4%     471   47.2%     961  5429.1 11289.5         
  SUBJECT          8,949  22.0%   3,527   39.4%      35   415.4  2771.2         
  EXACT SUBJECT      304   0.7%     115   37.8%      33  4100.5 51995.7         
  KEYWORD          9,011  22.1%   1,774   19.7%      25   861.2  7335.8         
  SUBFILE             23   0.1%      13   56.5%     176   270.9   335.0         
  PUBLICATION TYPE    81   0.2%      27   33.3%       9   803.8  2439.6         
  DATE               383   0.9%     115   30.0%      17   225.1   791.0         
  ADDED                6   0.0%       0    0.0%  24,982 18872.7 15494.8         
  PERIODICAL       1,408   3.5%     210   14.9%       5   205.1  2171.1         
  EXACT PE           311   0.8%      48   15.4%       3    28.7   115.0         
  RPE                  1   0.0%       1    100%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      362   0.9%      66   18.2%     407  2589.4  5885.3         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,589   4.1%     570   35.9%      12   874.6  5083.2         
  Single          37,487  95.9%  11,655   31.1%      18   755.6  6874.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     63.3%               
  LONG                                                       1.7%               
  FIELDS                                                     0.7%               
  PERIODICALS                                                2.6%               
  COMMENTS                                                   0.0%               
  Other                                                     29.4%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     5:57                
Average session length (minutes:seconds)                   10:04                
Longest session recorded (minutes:seconds)                 75:01                
Average number of searches completed per session             2.4                
Retrievals per search - median                               5.0                
Retrievals per search - average                           1023.2                
Retrievals per search - standard deviation                6298.3                
Percent of searches completed with 0 results                34.2%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                68.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             1,332          25.0%         
  DISPLAY (excluding automatic displays)           2,075          38.9%         
  HELP                                               155           2.9%         
  EXPLAIN                                            140           2.6%         
  SET/RESET                                          253           4.7%         
  SHOW                                                29           0.5%         
  ADD ON (AND, OR, AND NOT)                          151           2.8%         
  LOGON or LOGOFF                                    805          15.1%         
  COMMENT                                              0           0.0%         
  SAVE                                                83           1.6%         
  USE                                                  0           0.0%         
  OTHER                                              307           5.8%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    180  12.6%     113   62.8%       5    52.1   163.5         
  TITLE WORD         337  23.6%      97   28.8%      19   765.9  4006.7         
  EXACT TITLE         26   1.8%      23   88.5%     296   199.7   166.9         
  JOURNAL             71   5.0%      47   66.2%   2,730 15688.0 35028.2         
  EXACT JOURNAL       69   4.8%      37   53.6%   1,334  8051.1 16068.6         
  SUBJECT            173  12.1%      67   38.7%      29   323.9   711.7         
  EXACT SUBJECT        9   0.6%       2   22.2%   1,732  7777.1 11360.8         
  KEYWORD            485  33.9%     120   24.7%      42   989.9  4233.1         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     9   0.6%       3   33.3%      13    15.5    11.9         
  DATE                48   3.4%       9   18.8%      26   176.2   375.7         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL           7   0.5%       1   14.3%      28  3045.2  7353.0         
  EXACT PE             5   0.3%       1   20.0%       2     3.5     4.4         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       11   0.8%       2   18.2%      59   790.2  1217.6         
                                                                                
  By number of indexes:                                                         
  Multiple           102   7.7%      36   35.3%      26   225.1   566.2         
  Single           1,220  92.3%     449   36.8%      29  1653.3  8414.7         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     5.4%               
  SHORT                                                     62.9%               
  LONG                                                       1.2%               
  FIELDS                                                     2.1%               
  PERIODICALS                                                0.5%               
  COMMENTS                                                   0.0%               
  Other                                                     27.9%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     10,839                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       406                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           2,015                
                                                                                
SET DISPLAY TEXT commands                                      0                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:00                
Average session length (minutes:seconds)                   10:09                
Longest session recorded (minutes:seconds)                500:09                
Average number of searches completed per session             2.4                
Retrievals per search - median                               4.0                
Retrievals per search - average                           2636.2                
Retrievals per search - standard deviation                 42483                
Percent of searches completed with 0 results                34.8%               
                                                                                
Percent of searches entered that are long                    2.1%               
Percent of long searches completed                                              
  (includes partial results)                                55.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             3,901          32.5%         
  DISPLAY (excluding automatic displays)           3,034          25.3%         
  HELP                                               578           4.8%         
  EXPLAIN                                            385           3.2%         
  SET/RESET                                          805           6.7%         
  SHOW                                                92           0.8%         
  ADD ON (AND, OR, AND NOT)                          264           2.2%         
  LOGON or LOGOFF                                  2,020          16.9%         
  COMMENT                                              1           0.0%         
  SAVE                                               309           2.6%         
  USE                                                  3           0.0%         
  OTHER                                              593           4.9%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    259   6.3%     119   45.9%      31   241.5   586.5         
  TITLE WORD         941  22.9%     292   31.0%      15   259.6  1298.7         
  EXACT TITLE        137   3.3%      89   65.0%       2    28.9    70.3         
  JOURNAL             71   1.7%      34   47.9%  11,255  257582  371765         
  EXACT JOURNAL       63   1.5%      19   30.2%      64  1364.0  3271.4         
  SUBJECT          1,105  26.9%     444   40.2%      26   514.0  2221.7         
  EXACT SUBJECT       56   1.4%      31   55.4%      88  1405.8  2835.8         
  KEYWORD          1,294  31.5%     363   28.1%      22   710.3  4037.8         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     6   0.1%       3   50.0%  24,353 16237.3 14056.7         
  DATE               110   2.7%      12   10.9%      18   970.4  8018.3         
  ADDED                6   0.1%       3   50.0%       2    16.0    24.2         
  PERIODICAL          13   0.3%       4   30.8%      30   711.8  1761.2         
  EXACT PE             4   0.1%       1   25.0%       2    28.0    45.9         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       48   1.2%       4    8.3%      22   204.3   297.2         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           254   6.6%      59   23.2%      23   986.4  6110.0         
  Single           3,600  93.4%   1,298   36.1%      21  4606.9 56691.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.4%               
  SHORT                                                     48.4%               
  LONG                                                       3.7%               
  FIELDS                                                     1.7%               
  PERIODICALS                                                0.3%               
  COMMENTS                                                   0.0%               
  Other                                                     42.5%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               12.5%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   35.4%                   
  2. NS command - no next screen                        24.9%                   
  3. FIND command with invalid index name               11.1%                   
  4. PS command - no previous screen                     5.1%                   
  5. DISPLAY command contains invalid word               4.0%                   
  6. Valid command at an inappropriate time              2.4%                   
  7. Search term missing from search command             2.0%                   
  8. MAIL command issued w/o email address               1.3%                   
  9. DISPLAY command - no FIND results                   0.9%                   
 10. DISPLAY command-record numbers too large            0.7%                   
 11. All others                                         12.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              20.7%                   
  2. LOCATE (ARTICLE DBS)                               20.4%                   
  3. FIND                                                9.6%                   
  4. COMMANDS                                            7.4%                   
  5. INDEXES                                             5.4%                   
  6. Unrecognized term                                   4.8%                   
  7. MAGS DATABASE                                       4.3%                   
  8. MAIL                                                3.5%                   
  9. DISPLAYS (IAC DBS)                                  3.4%                   
 10. ADDON SEARCH                                        2.6%                   
 11. All others                                         17.9%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 22.1%                   
  2. First word of command is invalid                   17.5%                   
  3. FIND command with invalid index name                9.2%                   
  4. FIND command with zero results                      6.6%                   
  5. DISPLAY command-complete in one screen              6.3%                   
  6. DISPLAY command-first of >1 screen                  5.2%                   
  7. DISPLAY command - middle of >1 screen               4.9%                   
  8. FIND command retrieves >1 book                      3.9%                   
  9. NS command - no next screen                         2.9%                   
 10. PS command - no previous screen                     2.3%                   
 11. All others                                         19.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             39.0%                   
  2. HISTORY                                            31.8%                   
  3. MAIL STATUS                                         9.9%                   
  4. SYSTEM NEWS                                         3.6%                   
  5. GLOSSARY                                            3.5%                   
  6. IAC NEWS                                            2.9%                   
  7. MAIL SETTINGS                                       2.9%                   
  8. SETTINGS (IAC DBS)                                  1.9%                   
  9. LIBRARY NEWS                                        0.6%                   
 10. SYSTEM2 NEWS                                        0.5%                   
 11. All others                                          3.4%