MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 10/01/99 through 10/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               2,275               3,598               5,873            
Davis                  1,979                  50               2,029            
Irvine                 3,088                   0               3,088            
Los Angeles              268               2,120               2,388            
Riverside              1,105                 191               1,296            
San Diego                419                 380                 799            
San Francisco            518                  26                 544            
Santa Barbara          1,212                 515               1,727            
Santa Cruz             2,701                 633               3,334            
LBL                        0                  78                  78            
LLL                        0                  32                  32            
Los Alamos               n/a                   2                   2            
Other - UC                43                 528                 571            
Stanford                                                         520            
Other-Network UC         n/a               1,329               1,329            
                     _______              ______               _____            
                      13,608               9,482              23,610            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              326            1,224                 12,440         
     2-4  a.m.               98              493                  6,711         
     4-6  a.m.               69              282                  4,800         
     6-8  a.m.              242              724                  8,134         
     8-10 a.m.            1,547            4,383                 47,867         
    10-12 a.m.            3,665           11,410                116,830         
    12-2  p.m.            4,628           14,409                160,061         
     2-4  p.m.            5,346           16,572                184,376         
     4-6  p.m.            3,684           11,875                135,920         
     6-8  p.m.            1,846            6,464                 63,843         
     8-10 p.m.            1,377            4,961                 54,938         
    10-12 p.m.              782            3,015                 33,877         
    __________       __________       __________      _________________         
        Total:           23,610           75,812                829,797         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               7,217              11,247              18,464            
Davis                  5,300                 207               5,507            
Irvine                 9,975                   0               9,975            
Los Angeles              948               6,906               7,854            
Riverside              4,262                 546               4,808            
San Diego              1,093                 984               2,077            
San Francisco          1,358                  53               1,411            
Santa Barbara          4,195               1,589               5,784            
Santa Cruz             9,561               1,853              11,414            
LBL                        0                 197                 197            
LLL                        0                 114                 114            
Los Alamos               n/a                   9                   9            
Other - UC               106               1,821               1,927            
Stanford                                                       1,886            
Other-Network UC         n/a               4,385               4,385            
                     _______              ______               _____            
                      44,015              29,911              75,812            
Number of FIND commands by database                                             
  MAGS database                                               67,534            
  NEWS database                                                5,833            
  COMP database                                                2,445            
                                                                                
Total number of FIND commands                                 75,812            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              80,764             142,540             223,304            
Davis                 46,409                 771              47,180            
Irvine                85,845                   0              85,845            
Los Angeles           12,196              95,991             108,187            
Riverside             35,765               6,557              42,322            
San Diego              9,711              14,462              24,173            
San Francisco         18,322               1,054              19,376            
Santa Barbara         38,258              23,075              61,333            
Santa Cruz            83,807              21,150             104,957            
LBL                        0               3,427               3,427            
LLL                        0               1,725               1,725            
Los Alamos               n/a                  95                  95            
Other - UC               974              27,815              28,789            
Stanford                                                       3,063            
Other-Network UC         n/a              58,375              58,375            
                     _______              ______               _____            
                     412,051             397,037             812,151            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                              763,385            
  NEWS database                                               40,393            
  COMP database                                               26,019            
                                                                                
Total number of Records Displayed                            812,151            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  86.8%               
  Percent of NEWS sessions                                   9.5%               
  Percent of COMP sessions                                   3.7%               
                                                                                
  Percent of searches done in the MAGS database             89.1%               
  Percent of searches done in the NEWS database              7.7%               
  Percent of searches done in the COMP database              3.2%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              3.8                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     7:17                
Average session length (minutes:seconds)                   12:32                
Longest session recorded (minutes:seconds)                425:06                
Average number of searches completed per session             3.3                
Retrievals per search - median                               5.0                
Retrievals per search - average                            569.3                
Retrievals per search - standard deviation                4687.0                
Percent of searches completed with 0 results                32.5%               
                                                                                
Percent of searches entered that are long                    2.0%               
Percent of long searches completed                                              
  (includes partial results)                                48.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            63,413          27.9%         
  DISPLAY (excluding automatic displays)          90,977          40.1%         
  HELP                                             8,496           3.7%         
  EXPLAIN                                          5,828           2.6%         
  SET/RESET                                        6,123           2.7%         
  SHOW                                             1,217           0.5%         
  ADD ON (AND, OR, AND NOT)                        4,121           1.8%         
  LOGON or LOGOFF                                 29,838          13.2%         
  COMMENT                                              3           0.0%         
  SAVE                                             4,192           1.8%         
  USE                                                 56           0.0%         
  OTHER                                           12,616           5.6%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  9,416  14.4%   2,743   29.1%       9    64.7   250.2         
  TITLE WORD      11,811  18.0%   3,689   31.2%      12   456.4  3203.0         
  EXACT TITLE      1,621   2.5%     832   51.3%       4   151.3   659.9         
  JOURNAL          3,190   4.9%   1,767   55.4%     928  6063.6 15514.0         
  EXACT JOURNAL    1,854   2.8%     890   48.0%     847  4936.8 10415.7         
  SUBJECT         16,082  24.5%   6,782   42.2%      43   380.8  1851.8         
  EXACT SUBJECT      760   1.2%     358   47.1%      50   532.8  1260.4         
  KEYWORD         17,996  27.5%   3,685   20.5%      30  1082.3  7567.3         
  SUBFILE             54   0.1%      11   20.4%      22   284.0   637.9         
  PUBLICATION TYPE   256   0.4%      54   21.1%       9    76.7   307.1         
  DATE               668   1.0%     210   31.4%      11   179.5   984.8         
  ADDED               13   0.0%       1    7.7%  41,239 26818.1 19928.3         
  PERIODICAL         946   1.4%     186   19.7%       8   339.2  2191.4         
  EXACT PE           505   0.8%      89   17.6%       3    69.7   761.8         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      361   0.6%      99   27.4%     120  1836.5  4772.7         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         2,745   4.4%     982   35.8%       8   440.0  3568.9         
  Single          59,919  95.6%  19,370   32.3%      23   900.8  5926.9         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.8%               
  SHORT                                                     65.0%               
  LONG                                                       1.8%               
  FIELDS                                                     0.8%               
  PERIODICALS                                                1.2%               
  COMMENTS                                                   0.0%               
  Other                                                     29.4%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     6:56                
Average session length (minutes:seconds)                   11:43                
Longest session recorded (minutes:seconds)                476:29                
Average number of searches completed per session             2.7                
Retrievals per search - median                               7.0                
Retrievals per search - average                           1921.9                
Retrievals per search - standard deviation                 20486                
Percent of searches completed with 0 results                32.9%               
                                                                                
Percent of searches entered that are long                    2.1%               
Percent of long searches completed                                              
  (includes partial results)                                55.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             2,180          25.5%         
  DISPLAY (excluding automatic displays)           3,347          39.1%         
  HELP                                               352           4.1%         
  EXPLAIN                                            237           2.8%         
  SET/RESET                                          292           3.4%         
  SHOW                                                53           0.6%         
  ADD ON (AND, OR, AND NOT)                          265           3.1%         
  LOGON or LOGOFF                                  1,237          14.5%         
  COMMENT                                              1           0.0%         
  SAVE                                               124           1.4%         
  USE                                                  1           0.0%         
  OTHER                                              465           5.4%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    229  10.2%     125   54.6%       8    48.9   155.2         
  TITLE WORD         448  20.0%     161   35.9%      29   851.3  4549.6         
  EXACT TITLE         38   1.7%      28   73.7%      50    53.0    51.8         
  JOURNAL             95   4.2%      61   64.2%   2,536 12368.9 26967.7         
  EXACT JOURNAL       25   1.1%      11   44.0%   3,157  4364.8  6292.3         
  SUBJECT            418  18.7%     171   40.9%      67   820.5  2766.4         
  EXACT SUBJECT       14   0.6%       8   57.1%      78   149.8   205.6         
  KEYWORD            902  40.3%     167   18.5%      90  4935.7 36287.5         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     6   0.3%       1   16.7%     255  1015.6  1578.9         
  DATE                34   1.5%      13   38.2%      42   201.9   658.0         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          20   0.9%       2   10.0%       2    10.8    13.8         
  EXACT PE             3   0.1%       1   33.3%     105   105.0   147.1         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes        4   0.2%       1   25.0%     499  1211.0  1466.0         
                                                                                
  By number of indexes:                                                         
  Multiple            77   3.6%      35   45.5%      44   352.8   846.4         
  Single           2,078  96.4%     678   32.6%      61  3246.9 26839.6         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     4.9%               
  SHORT                                                     62.8%               
  LONG                                                       1.5%               
  FIELDS                                                     1.8%               
  PERIODICALS                                                0.7%               
  COMMENTS                                                   0.0%               
  Other                                                     28.3%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     15,084                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       795                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           2,939                
                                                                                
SET DISPLAY TEXT commands                                      2                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     4:41                
Average session length (minutes:seconds)                    9:53                
Longest session recorded (minutes:seconds)                479:21                
Average number of searches completed per session             2.6                
Retrievals per search - median                               2.0                
Retrievals per search - average                           1489.9                
Retrievals per search - standard deviation                 30612                
Percent of searches completed with 0 results                39.5%               
                                                                                
Percent of searches entered that are long                    1.7%               
Percent of long searches completed                                              
  (includes partial results)                                47.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             5,473          34.2%         
  DISPLAY (excluding automatic displays)           3,755          23.4%         
  HELP                                               827           5.2%         
  EXPLAIN                                            568           3.5%         
  SET/RESET                                          896           5.6%         
  SHOW                                               111           0.7%         
  ADD ON (AND, OR, AND NOT)                          360           2.2%         
  LOGON or LOGOFF                                  2,902          18.1%         
  COMMENT                                              0           0.0%         
  SAVE                                               318           2.0%         
  USE                                                  4           0.0%         
  OTHER                                              802           5.0%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    311   5.5%     170   54.7%      19   370.0   617.9         
  TITLE WORD       1,252  22.2%     471   37.6%      12   388.3  2295.0         
  EXACT TITLE        104   1.8%      62   59.6%       2    63.9   250.9         
  JOURNAL             55   1.0%      34   61.8%     355  299779  415833         
  EXACT JOURNAL       44   0.8%      30   68.2%      74   485.9  1045.5         
  SUBJECT          1,731  30.8%     753   43.5%      46   776.5  2696.9         
  EXACT SUBJECT       76   1.4%      46   60.5%      66  1131.7  1959.5         
  KEYWORD          1,864  33.1%     578   31.0%      21   846.1  6284.1         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE    20   0.4%       7   35.0%      11    21.2    30.7         
  DATE                83   1.5%      26   31.3%      30   138.9   347.6         
  ADDED                6   0.1%       0    0.0%   1,361  2257.5  3159.1         
  PERIODICAL          41   0.7%      11   26.8%      44   116.4   166.8         
  EXACT PE            37   0.7%      16   43.2%      10    87.2   265.5         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes        5   0.1%       3   60.0%     146   146.0     0.0         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           219   4.1%      75   34.2%      18   189.1   566.5         
  Single           5,186  95.9%   2,056   39.6%      24  2720.3 41489.5         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.4%               
  SHORT                                                     50.0%               
  LONG                                                       2.5%               
  FIELDS                                                     0.8%               
  PERIODICALS                                                1.0%               
  COMMENTS                                                   0.0%               
  Other                                                     42.3%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               14.3%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   38.3%                   
  2. NS command - no next screen                        23.2%                   
  3. FIND command with invalid index name               11.8%                   
  4. PS command - no previous screen                     4.7%                   
  5. DISPLAY command contains invalid word               3.8%                   
  6. Valid command at an inappropriate time              2.4%                   
  7. Search term missing from search command             2.2%                   
  8. DISPLAY command - no FIND results                   1.0%                   
  9. MAIL command issued w/o email address               0.9%                   
 10. Add-on search, no index name after verb             0.8%                   
 11. All others                                         10.9%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              23.9%                   
  2. LOCATE (ARTICLE DBS)                               18.8%                   
  3. FIND                                                8.6%                   
  4. COMMANDS                                            7.4%                   
  5. INDEXES                                             7.1%                   
  6. Unrecognized term                                   5.3%                   
  7. MAGS DATABASE                                       4.2%                   
  8. ADDON SEARCH                                        3.1%                   
  9. DISPLAYS (IAC DBS)                                  3.0%                   
 10. MAIL                                                2.3%                   
 11. All others                                         16.2%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 22.1%                   
  2. First word of command is invalid                   20.5%                   
  3. FIND command with invalid index name               10.3%                   
  4. FIND command with zero results                      7.3%                   
  5. DISPLAY command - middle of >1 screen               5.1%                   
  6. DISPLAY command-first of >1 screen                  4.7%                   
  7. DISPLAY command-complete in one screen              4.6%                   
  8. FIND command retrieves >1 book                      3.4%                   
  9. NS command - no next screen                         2.8%                   
 10. PS command - no previous screen                     2.1%                   
 11. All others                                         17.1%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             36.4%                   
  2. HISTORY                                            30.6%                   
  3. MAIL STATUS                                         7.4%                   
  4. IAC NEWS                                            4.1%                   
  5. MAIL SETTINGS                                       4.0%                   
  6. GLOSSARY                                            3.7%                   
  7. SETTINGS (IAC DBS)                                  3.1%                   
  8. SYSTEM NEWS                                         2.1%                   
  9. DISPLAY                                             1.8%                   
 10. DOWNLOADING                                         0.9%                   
 11. All others                                          5.8%