MELVYL IAC DATABASES TELNET STATISTICS                           
               Time period: 11/01/99 through 11/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,209               3,530               6,739            
Davis                  2,532                 103               2,635            
Irvine                 3,501                   0               3,501            
Los Angeles              290               2,172               2,462            
Riverside              1,801                 167               1,968            
San Diego                379                 322                 701            
San Francisco            420                  14                 434            
Santa Barbara          1,309                 585               1,894            
Santa Cruz             3,533                 664               4,197            
LBL                        0                  86                  86            
LLL                        0                  34                  34            
Los Alamos               n/a                   5                   5            
Other - UC                41                 802                 843            
Stanford                                                         608            
Other-Network UC         n/a               1,323               1,323            
                     _______              ______               _____            
                      17,015               9,807              27,430            
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              336            1,306                 20,636         
     2-4  a.m.              115              571                  8,297         
     4-6  a.m.               71              222                  2,371         
     6-8  a.m.              217              636                  9,233         
     8-10 a.m.            1,537            4,614                 74,251         
    10-12 a.m.            3,893           11,952                127,213         
    12-2  p.m.            5,271           16,604                182,204         
     2-4  p.m.            6,043           19,801                204,878         
     4-6  p.m.            4,567           15,003                169,397         
     6-8  p.m.            2,422            8,543                 93,076         
     8-10 p.m.            1,940            6,915                 80,707         
    10-12 p.m.            1,018            3,768                 42,191         
    __________       __________       __________      _________________         
        Total:           27,430           89,935              1,014,454         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              10,627              11,206              21,833            
Davis                  7,354                 320               7,674            
Irvine                11,600                   0              11,600            
Los Angeles              961               6,778               7,739            
Riverside              6,561                 431               6,992            
San Diego              1,119                 922               2,041            
San Francisco          1,140                  25               1,165            
Santa Barbara          4,417               1,915               6,332            
Santa Cruz            12,045               1,961              14,006            
LBL                        0                 257                 257            
LLL                        0                  92                  92            
Los Alamos               n/a                   8                   8            
Other - UC                63               2,944               3,007            
Stanford                                                       2,173            
Other-Network UC         n/a               5,016               5,016            
                     _______              ______               _____            
                      55,887              31,875              89,935            
Number of FIND commands by database                                             
  MAGS database                                               80,173            
  NEWS database                                                7,756            
  COMP database                                                2,006            
                                                                                
Total number of FIND commands                                 89,935            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley             127,636             139,981             267,617            
Davis                 69,448               1,982              71,430            
Irvine                99,709                   0              99,709            
Los Angeles           12,976              87,882             100,858            
Riverside             60,935               7,175              68,110            
San Diego              9,255              34,726              43,981            
San Francisco         15,691                 535              16,226            
Santa Barbara         46,561              24,803              71,364            
Santa Cruz           110,801              20,159             130,960            
LBL                        0               2,971               2,971            
LLL                        0               1,345               1,345            
Los Alamos               n/a                 236                 236            
Other - UC               722              48,832              49,554            
Stanford                                                       3,761            
Other-Network UC         n/a              63,683              63,683            
                     _______              ______               _____            
                     553,734             434,310             991,805            
                                                                                
Number of Records Displayed by database:                                        
  MAGS database                                              910,819            
  NEWS database                                               66,033            
  COMP database                                               37,602            
                                                                                
Total number of Records Displayed                            991,805            
                                                                                
                                                                                
1.4  Relative Use of Databases                                                  
______________________________                                                  
                                                                                
Relative use of MAGS, NEWS, & COMP databases:                                   
  Percent of MAGS sessions                                  86.7%               
  Percent of NEWS sessions                                  10.4%               
  Percent of COMP sessions                                   2.9%               
                                                                                
  Percent of searches done in the MAGS database             89.1%               
  Percent of searches done in the NEWS database              8.6%               
  Percent of searches done in the COMP database              2.2%               
                                                                                
1.5  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              4.4                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              4.4                
2.0  Magazines & Journals Database Statistics                                   
_____________________________________________                                   
                                                                                
Median session length (minutes:seconds)                     7:18                
Average session length (minutes:seconds)                   12:50                
Longest session recorded (minutes:seconds)                824:41                
Average number of searches completed per session             3.3                
Retrievals per search - median                               5.0                
Retrievals per search - average                            540.8                
Retrievals per search - standard deviation                6872.3                
Percent of searches completed with 0 results                32.1%               
                                                                                
Percent of searches entered that are long                    1.8%               
Percent of long searches completed                                              
  (includes partial results)                                50.1%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                            75,716          27.3%         
  DISPLAY (excluding automatic displays)         115,777          41.7%         
  HELP                                            10,450           3.8%         
  EXPLAIN                                          7,178           2.6%         
  SET/RESET                                        6,551           2.4%         
  SHOW                                             1,534           0.6%         
  ADD ON (AND, OR, AND NOT)                        4,457           1.6%         
  LOGON or LOGOFF                                 35,699          12.9%         
  COMMENT                                             11           0.0%         
  SAVE                                             4,870           1.8%         
  USE                                                 45           0.0%         
  OTHER                                           15,292           5.5%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 10,391  13.3%   3,004   28.9%      10    71.9   283.4         
  TITLE WORD      13,570  17.4%   4,341   32.0%      14   578.2 10457.0         
  EXACT TITLE      1,962   2.5%     969   49.4%       3   123.3   593.2         
  JOURNAL          3,651   4.7%   1,845   50.5%     847  5786.6 23809.7         
  EXACT JOURNAL    1,817   2.3%     842   46.3%     650  5202.0 14568.0         
  SUBJECT         20,167  25.8%   8,493   42.1%      38   377.7  1723.6         
  EXACT SUBJECT    1,040   1.3%     457   43.9%      51   454.0  1019.8         
  KEYWORD         22,283  28.5%   4,587   20.6%      29   867.4  8689.2         
  SUBFILE             55   0.1%      13   23.6%      24   158.4   437.5         
  PUBLICATION TYPE   124   0.2%      40   32.3%      17   601.8  4201.6         
  DATE               728   0.9%     187   25.7%      29   194.3   686.9         
  ADDED               15   0.0%       3   20.0%   5,624  7779.0  6772.2         
  PERIODICAL       1,388   1.8%     321   23.1%       7   207.7  1157.9         
  EXACT PE           430   0.6%      95   22.1%       4    32.6   103.9         
  RPE                  2   0.0%       2    100%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      481   0.6%     119   24.7%     147  2600.5 10336.7         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,027   4.0%   1,073   35.4%      13   430.6  2493.1         
  Single          71,876  96.0%  23,092   32.1%      24   846.1  8711.3         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.8%               
  SHORT                                                     67.0%               
  LONG                                                       1.2%               
  FIELDS                                                     0.6%               
  PERIODICALS                                                1.3%               
  COMMENTS                                                   0.0%               
  Other                                                     28.1%               
                                                                                
2.1  Computer Articles Database Statistics                                      
__________________________________________                                      
                                                                                
Median session length (minutes:seconds)                     4:57                
Average session length (minutes:seconds)                   11:26                
Longest session recorded (minutes:seconds)                138:33                
Average number of searches completed per session             2.5                
Retrievals per search - median                               6.0                
Retrievals per search - average                            869.4                
Retrievals per search - standard deviation                6370.7                
Percent of searches completed with 0 results                31.8%               
                                                                                
Percent of searches entered that are long                    2.8%               
Percent of long searches completed                                              
  (includes partial results)                                60.7%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             1,808          25.0%         
  DISPLAY (excluding automatic displays)           2,845          39.3%         
  HELP                                               230           3.2%         
  EXPLAIN                                            220           3.0%         
  SET/RESET                                          301           4.2%         
  SHOW                                                50           0.7%         
  ADD ON (AND, OR, AND NOT)                          198           2.7%         
  LOGON or LOGOFF                                  1,041          14.4%         
  COMMENT                                              0           0.0%         
  SAVE                                               131           1.8%         
  USE                                                  0           0.0%         
  OTHER                                              415           5.7%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    171   8.9%      95   55.6%       3   100.7   303.5         
  TITLE WORD         434  22.7%     137   31.6%      31   455.3  2262.4         
  EXACT TITLE         19   1.0%      14   73.7%      69    43.4    38.7         
  JOURNAL             73   3.8%      49   67.1%   2,917 10448.9 17899.1         
  EXACT JOURNAL       37   1.9%      15   40.5%   2,053  8748.6 21928.2         
  SUBJECT            345  18.0%     149   43.2%      42   883.8  3503.7         
  EXACT SUBJECT       23   1.2%      12   52.2%     106   743.1  1655.5         
  KEYWORD            701  36.6%     132   18.8%      67  1190.2  4957.8         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     9   0.5%       1   11.1%      83  1251.4  3197.7         
  DATE                55   2.9%      16   29.1%      20   198.1   601.7         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          14   0.7%       5   35.7%      14   369.3   801.1         
  EXACT PE            18   0.9%       1    5.6%       7    12.8    17.8         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       14   0.7%       4   28.6%     128 20018.2 61456.6         
                                                                                
  By number of indexes:                                                         
  Multiple           112   6.3%      29   25.9%      34   612.2  3671.4         
  Single           1,673  93.7%     568   33.9%      48  1415.8  8204.8         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     65.4%               
  LONG                                                       1.8%               
  FIELDS                                                     1.5%               
  PERIODICALS                                                1.2%               
  COMMENTS                                                   0.0%               
  Other                                                     27.9%               
                                                                                
                                                                                
2.1.1  Article Text                                                             
___________________                                                             
                                                                                
DISPLAY TEXT commands                                     18,860                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW     1,038                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                           3,886                
                                                                                
SET DISPLAY TEXT commands                                      1                
                                                                                
                                                                                
2.2  Newspaper Articles Database Statistics                                     
___________________________________________                                     
                                                                                
Median session length (minutes:seconds)                     5:04                
Average session length (minutes:seconds)                    9:59                
Longest session recorded (minutes:seconds)                153:07                
Average number of searches completed per session             2.7                
Retrievals per search - median                               3.0                
Retrievals per search - average                           1938.4                
Retrievals per search - standard deviation                 31491                
Percent of searches completed with 0 results                36.0%               
                                                                                
Percent of searches entered that are long                    2.4%               
Percent of long searches completed                                              
  (includes partial results)                                59.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total       Percentage       
                                              __________     __________         
  FIND                                             7,365          34.6%         
  DISPLAY (excluding automatic displays)           5,217          24.5%         
  HELP                                             1,203           5.6%         
  EXPLAIN                                            726           3.4%         
  SET/RESET                                          989           4.6%         
  SHOW                                               123           0.6%         
  ADD ON (AND, OR, AND NOT)                          391           1.8%         
  LOGON or LOGOFF                                  3,960          18.6%         
  COMMENT                                              0           0.0%         
  SAVE                                               269           1.3%         
  USE                                                  4           0.0%         
  OTHER                                            1,065           5.0%         
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR    361   4.6%     184   51.0%      15   362.3   741.7         
  TITLE WORD       1,302  16.8%     413   31.7%      12   407.5  4253.4         
  EXACT TITLE        151   1.9%      96   63.6%       2   154.4   384.0         
  JOURNAL            129   1.7%      67   51.9%     335  177942  299905         
  EXACT JOURNAL      146   1.9%      70   47.9%      25   407.3  1327.4         
  SUBJECT          2,695  34.7%   1,210   44.9%      44   483.8  1326.7         
  EXACT SUBJECT      119   1.5%      71   59.7%      30   578.6  1063.9         
  KEYWORD          2,588  33.3%     639   24.7%      29  1287.5  8493.1         
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0         
  PUBLICATION TYPE     9   0.1%       4   44.4%       6    10.2    10.5         
  DATE               186   2.4%      38   20.4%      16   234.0  1319.0         
  ADDED                2   0.0%       1   50.0%      31    31.0     0.0         
  PERIODICAL          38   0.5%      17   44.7%      15    64.0    98.1         
  EXACT PE            24   0.3%       5   20.8%       6    19.8    24.9         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       20   0.3%       5   25.0%      12    38.4    52.2         
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
                                                                                
  By number of indexes:                                                         
  Multiple           449   6.2%     152   33.9%      14   312.1  1334.9         
  Single           6,823  93.8%   2,494   36.6%      29  3373.7 41802.1         
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.8%               
  SHORT                                                     50.2%               
  LONG                                                       2.1%               
  FIELDS                                                     0.7%               
  PERIODICALS                                                0.5%               
  COMMENTS                                                   0.0%               
  Other                                                     43.7%               
                                                                                
                                                                                
2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)                    
_______________________________________ ____________________                    
                                                                                
Percent of commands that contained errors               14.9%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   38.6%                   
  2. NS command - no next screen                        23.0%                   
  3. FIND command with invalid index name               11.2%                   
  4. PS command - no previous screen                     5.4%                   
  5. DISPLAY command contains invalid word               3.4%                   
  6. Valid command at an inappropriate time              3.0%                   
  7. Search term missing from search command             2.2%                   
  8. MAIL command issued w/o email address               0.9%                   
  9. DISPLAY command-record numbers too large            0.9%                   
 10. DISPLAY command - no FIND results                   0.8%                   
 11. All others                                         10.8%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              23.5%                   
  2. LOCATE (ARTICLE DBS)                               22.6%                   
  3. FIND                                                7.9%                   
  4. COMMANDS                                            7.3%                   
  5. INDEXES                                             5.0%                   
  6. Unrecognized term                                   5.0%                   
  7. MAGS DATABASE                                       4.7%                   
  8. ADDON SEARCH                                        3.1%                   
  9. DISPLAYS (IAC DBS)                                  3.1%                   
 10. MAIL                                                2.3%                   
 11. All others                                         15.4%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 21.7%                   
  2. First word of command is invalid                   19.9%                   
  3. FIND command with invalid index name               10.0%                   
  4. FIND command with zero results                      6.5%                   
  5. DISPLAY command-complete in one screen              5.7%                   
  6. DISPLAY command - middle of >1 screen               5.5%                   
  7. DISPLAY command-first of >1 screen                  5.5%                   
  8. FIND command retrieves >1 book                      3.5%                   
  9. NS command - no next screen                         3.1%                   
 10. PS command - no previous screen                     2.4%                   
 11. All others                                         16.1%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             43.0%                   
  2. HISTORY                                            25.6%                   
  3. MAIL STATUS                                        10.7%                   
  4. MAIL SETTINGS                                       3.8%                   
  5. IAC NEWS                                            3.4%                   
  6. GLOSSARY                                            3.2%                   
  7. SETTINGS (IAC DBS)                                  2.9%                   
  8. SYSTEM NEWS                                         2.5%                   
  9. DISPLAY                                             1.1%                   
 10. DATABASES                                           0.4%                   
 11. All others                                          3.5%