MELVYL IAC DATABASES TELNET STATISTICS
               Time period: 09/01/00 through 09/30/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 916               1,879               2,795
Davis                    695                  25                 720
Irvine                   541                   0                 541
Los Angeles               55                 372                 427
Riverside                135                  91                 226
San Diego                185                 277                 462
San Francisco            248                   0                 248
Santa Barbara            223                 149                 372
Santa Cruz               308                 220                 528
LBL                        0                  61                  61
LLL                        0                  17                  17
Los Alamos               n/a                   2                   2
Other - UC                 7                 235                 242
Stanford                                                         213
Other-Network UC         n/a                 552                 552
                     _______              ______               _____
                       3,313               3,880               7,406
Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               98              360                  5,022
     2-4  a.m.               55              167                  3,466
     4-6  a.m.               24               79                  1,576
     6-8  a.m.               81              215                  2,806
     8-10 a.m.              661            1,837                 16,350
    10-12 a.m.            1,283            3,451                 37,435
    12-2  p.m.            1,461            4,292                 65,749
     2-4  p.m.            1,658            4,546                 50,102
     4-6  p.m.            1,055            3,136                 57,241
     6-8  p.m.              427            1,345                 15,507
     8-10 p.m.              346            1,147                 14,301
    10-12 p.m.              257              873                 10,957
    __________       __________       __________      _________________
        Total:            7,406           21,448                280,512

1.2  FIND commands
__________________

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley               2,909               5,354               8,263
Davis                  1,907                  79               1,986
Irvine                 1,534                   0               1,534
Los Angeles              105               1,127               1,232
Riverside                325                 295                 620
San Diego                463                 729               1,192
San Francisco            680                   0                 680
Santa Barbara            670                 417               1,087
Santa Cruz               812                 515               1,327
LBL                        0                 119                 119
LLL                        0                  35                  35
Los Alamos               n/a                   2                   2
Other - UC                18                 721                 739
Stanford                                                         686
Other-Network UC         n/a               1,946               1,946
                     _______              ______               _____
                       9,423              11,339              21,448
Number of FIND commands by database
  MAGS database                                               19,043
  NEWS database                                                1,641
  COMP database                                                  764

Total number of FIND commands                                 21,448

1.3  Records displayed
______________________

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley              29,706              59,567              89,273
Davis                 28,433               1,017              29,450
Irvine                14,291                   0              14,291
Los Angeles            2,181              16,122              18,303
Riverside              3,396               2,559               5,955
San Diego              2,936              30,940              33,876
San Francisco          6,728                   0               6,728
Santa Barbara          5,772               6,031              11,803
Santa Cruz             6,942               4,526              11,468
LBL                        0               2,517               2,517
LLL                        0                 465                 465
Los Alamos               n/a                  94                  94
Other - UC               139               9,794               9,933
Stanford                                                         924
Other-Network UC         n/a              27,843              27,843
                     _______              ______               _____
                     100,524             161,475             262,923

Number of Records Displayed by database:
  MAGS database                                              240,999
  NEWS database                                               13,594
  COMP database                                               25,919

Total number of Records Displayed                            262,923


1.4  Relative Use of Databases
______________________________

Relative use of MAGS, NEWS, & COMP databases:
  Percent of MAGS sessions                                  86.2%
  Percent of NEWS sessions                                   9.3%
  Percent of COMP sessions                                   4.6%

  Percent of searches done in the MAGS database             88.8%
  Percent of searches done in the NEWS database              7.7%
  Percent of searches done in the COMP database              3.6%

1.5  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              4.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              4.0
2.0  Magazines & Journals Database Statistics
_____________________________________________

Median session length (minutes:seconds)                     5:40
Average session length (minutes:seconds)                   11:27
Longest session recorded (minutes:seconds)                965:15
Average number of searches completed per session             3.0
Retrievals per search - median                               5.0
Retrievals per search - average                            544.4
Retrievals per search - standard deviation                7256.0
Percent of searches completed with 0 results                31.1%

Percent of searches entered that are long                    1.5%
Percent of long searches completed
  (includes partial results)                                51.1%

Commands entered, by type, excluding errors:
                                                   Total       Percentage
                                              __________     __________
  FIND                                            17,863          29.0%
  DISPLAY (excluding automatic displays)          23,561          38.3%
  HELP                                             1,714           2.8%
  EXPLAIN                                          1,325           2.2%
  SET/RESET                                        2,338           3.8%
  SHOW                                               187           0.3%
  ADD ON (AND, OR, AND NOT)                        1,180           1.9%
  LOGON or LOGOFF                                  8,572          13.9%
  COMMENT                                              0           0.0%
  SAVE                                             1,312           2.1%
  USE                                                 15           0.0%
  OTHER                                            3,474           5.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  3,789  20.4%   1,135   30.0%      10    65.4   242.5
  TITLE WORD       4,060  21.9%   1,245   30.7%      10   408.5  2903.7
  EXACT TITLE        559   3.0%     277   49.6%       2    53.4   222.9
  JOURNAL          1,016   5.5%     530   52.2%   1,119  5223.0 11505.3
  EXACT JOURNAL      410   2.2%     166   40.5%   1,040  5586.4 10403.3
  SUBJECT          3,870  20.9%   1,436   37.1%      21   689.0 16827.7
  EXACT SUBJECT      108   0.6%      29   26.9%     123   593.7  1208.9
  KEYWORD          3,832  20.7%     819   21.4%      23   910.0  8389.6
  SUBFILE             18   0.1%       0    0.0%      17   281.6   555.1
  PUBLICATION TYPE    41   0.2%      10   24.4%      28   413.2  1233.5
  DATE               183   1.0%      39   21.3%      23   139.7   340.3
  ADDED                6   0.0%       1   16.7%  60,312 50554.2 17212.9
  PERIODICAL         358   1.9%      74   20.7%      10   134.1   992.7
  EXACT PE           132   0.7%      19   14.4%       2    20.1   115.6
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes      159   0.9%      28   17.6%     146  2434.1  6752.2
                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple           803   4.5%     252   31.4%      11   786.4 11022.4
  Single          16,903  95.5%   5,289   31.3%      17   817.0  8898.0


DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     2.4%
  SHORT                                                     60.9%
  LONG                                                       1.9%
  FIELDS                                                     1.5%
  PERIODICALS                                                1.7%
  COMMENTS                                                   0.0%
  Other                                                     31.5%

2.1  Computer Articles Database Statistics
__________________________________________

Median session length (minutes:seconds)                     3:35
Average session length (minutes:seconds)                   10:39
Longest session recorded (minutes:seconds)                222:26
Average number of searches completed per session             2.2
Retrievals per search - median                               5.0
Retrievals per search - average                           1493.9
Retrievals per search - standard deviation                 18466
Percent of searches completed with 0 results                32.1%

Percent of searches entered that are long                    2.2%
Percent of long searches completed
  (includes partial results)                                58.8%

Commands entered, by type, excluding errors:
                                                   Total       Percentage
                                              __________     __________
  FIND                                               705          24.7%
  DISPLAY (excluding automatic displays)           1,111          39.0%
  HELP                                                84           2.9%
  EXPLAIN                                             86           3.0%
  SET/RESET                                          118           4.1%
  SHOW                                                14           0.5%
  ADD ON (AND, OR, AND NOT)                           59           2.1%
  LOGON or LOGOFF                                    469          16.4%
  COMMENT                                              0           0.0%
  SAVE                                                30           1.1%
  USE                                                  3           0.1%
  OTHER                                              173           6.1%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR     95  12.5%      56   58.9%       2    23.3    80.7
  TITLE WORD         207  27.3%      64   30.9%      33  1235.9  5091.1
  EXACT TITLE          6   0.8%       2   33.3%      10     8.3     4.9
  JOURNAL             37   4.9%      16   43.2%     227 11326.7 34077.4
  EXACT JOURNAL       18   2.4%       8   44.4%     182  1188.1  2396.9
  SUBJECT             90  11.9%      30   33.3%      26   306.0   791.0
  EXACT SUBJECT       12   1.6%       4   33.3%     134   927.9  1221.6
  KEYWORD            231  30.4%      53   22.9%      30  3603.3 35783.6
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0
  PUBLICATION TYPE    15   2.0%       5   33.3%      82   598.9   859.3
  DATE                18   2.4%       5   27.8%      10    49.8    77.5
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL          21   2.8%       9   42.9%       8   261.1   458.9
  EXACT PE             1   0.1%       1    100%       0     0.0     0.0
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes        8   1.1%       2   25.0%     788  1622.2  2789.8

  By number of indexes:
  Multiple            56   8.0%      23   41.1%      11   393.5  1296.0
  Single             642  92.0%     208   32.4%      31  2506.8 24320.9


DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     5.5%
  SHORT                                                     60.9%
  LONG                                                       1.7%
  FIELDS                                                     1.9%
  PERIODICALS                                                1.6%
  COMMENTS                                                   0.0%
  Other                                                     28.4%


2.1.1  Article Text
___________________

DISPLAY TEXT commands                                      4,717

TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       238
displays or when any of these paging options is set.

TEXT included with MAIL commands                             848

SET DISPLAY TEXT commands                                      1


2.2  Newspaper Articles Database Statistics
___________________________________________

Median session length (minutes:seconds)                     3:21
Average session length (minutes:seconds)                    8:33
Longest session recorded (minutes:seconds)                137:22
Average number of searches completed per session             2.4
Retrievals per search - median                               2.0
Retrievals per search - average                           2267.5
Retrievals per search - standard deviation                 40311
Percent of searches completed with 0 results                38.4%

Percent of searches entered that are long                    1.2%
Percent of long searches completed
  (includes partial results)                                36.8%

Commands entered, by type, excluding errors:
                                                   Total       Percentage
                                              __________     __________
  FIND                                             1,537          31.9%
  DISPLAY (excluding automatic displays)           1,055          21.9%
  HELP                                               198           4.1%
  EXPLAIN                                            140           2.9%
  SET/RESET                                          308           6.4%
  SHOW                                                24           0.5%
  ADD ON (AND, OR, AND NOT)                          104           2.2%
  LOGON or LOGOFF                                    850          17.6%
  COMMENT                                              0           0.0%
  SAVE                                               378           7.8%
  USE                                                  4           0.1%
  OTHER                                              221           4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR    163  10.3%      80   49.1%      33   346.9   702.0
  TITLE WORD         417  26.2%     154   36.9%      11   755.8  7763.9
  EXACT TITLE         41   2.6%      31   75.6%      14    38.7    43.4
  JOURNAL             21   1.3%      14   66.7%  395921  414046  483730
  EXACT JOURNAL        7   0.4%       5   71.4%   6,753  6753.0  9548.8
  SUBJECT            456  28.7%     187   41.0%      39   514.9  2526.5
  EXACT SUBJECT       42   2.6%      16   38.1%      81   262.0   647.4
  KEYWORD            398  25.0%     116   29.1%      26  1363.0  6945.1
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0
  PUBLICATION TYPE     5   0.3%       4   80.0%       3     3.0     0.0
  DATE                27   1.7%       7   25.9%      31   165.8   217.9
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL           9   0.6%       2   22.2%      29    32.7    31.6
  EXACT PE             2   0.1%       0    0.0%       7     6.5     6.4
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes        2   0.1%       1   50.0%     146   146.0     0.0
                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______

  By number of indexes:
  Multiple            71   4.7%      22   31.0%      11   326.5  1925.3
  Single           1,445  95.3%     573   39.7%      32  4175.6 54850.6


DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     3.8%
  SHORT                                                     52.6%
  LONG                                                       3.3%
  FIELDS                                                     1.5%
  PERIODICALS                                                0.7%
  COMMENTS                                                   0.0%
  Other                                                     38.1%


2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)
_______________________________________ ____________________

Percent of commands that contained errors               12.2%

Ten most frequent errors:
  1. First word of command is invalid                   36.1%
  2. NS command - no next screen                        24.5%
  3. FIND command with invalid index name               13.0%
  4. PS command - no previous screen                     3.6%
  5. DISPLAY command contains invalid word               3.4%
  6. Search term missing from search command             2.2%
  7. Valid command at an inappropriate time              2.2%
  8. Max. # of ports to a Z39 db are in use              1.3%
  9. DISPLAY command - no FIND results                   1.2%
 10. MAIL command issued w/o email address               1.1%
 11. All others                                         11.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.0%
  2. LOCATE (ARTICLE DBS)                               17.9%
  3. FIND                                                8.3%
  4. COMMANDS                                            7.5%
  5. INDEXES                                             7.0%
  6. MAGS DATABASE                                       6.5%
  7. Unrecognized term                                   4.1%
  8. DISPLAYS (IAC DBS)                                  2.6%
  9. DATABASES                                           2.3%
 10. ADDON SEARCH                                        2.1%
 11. All others                                         18.8%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 25.2%
  2. First word of command is invalid                   18.4%
  3. FIND command with invalid index name               10.9%
  4. FIND command with zero results                      7.9%
  5. DISPLAY command-complete in one screen              4.8%
  6. DISPLAY command - middle of >1 screen               4.7%
  7. DISPLAY command-first of >1 screen                  4.4%
  8. FIND command retrieves >1 book                      3.2%
  9. NS command - no next screen                         2.5%
 10. PS command - no previous screen                     1.7%
 11. All others                                         16.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            46.1%
  2. SEARCH                                             24.8%
  3. IAC NEWS                                            6.3%
  4. GLOSSARY                                            6.3%
  5. SYSTEM NEWS                                         2.9%
  6. MAIL SETTINGS                                       2.9%
  7. SETTINGS (IAC DBS)                                  2.4%
  8. MAIL STATUS                                         2.4%
  9. LIBRARY NEWS                                        1.5%
 10. UCB LIBRARY HOURS                                   1.0%
 11. All others                                          3.4%
IACmm/dd iac      MELVYL IAC DATABASES TELNET STATISTICS (weekly)