MELVYL IAC DATABASES TELNET STATISTICS
               Time period: 03/01/02 through 03/31/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 427                 981               1,408
Davis                    449                   3                 452
Irvine                   212                   0                 212
Los Angeles                2                 264                 266
Riverside                 31                  51                  82
San Diego                114                 138                 252
San Francisco             43                   0                  43
Santa Barbara             36                  67                 103
Santa Cruz                31                 112                 143
LBL                        0                  23                  23
LLL                        0                   5                   5
Los Alamos               n/a                   3                   3
Other - UC                 6                 147                 153
Stanford                                                          15
Other-Network UC         n/a                 363                 363
                     _______              ______               _____
                       1,351               2,157               3,523
Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               72              251                  4,925
     2-4  a.m.               41              185                  1,879
     4-6  a.m.               10               44                    204
     6-8  a.m.               66              176                  3,275
     8-10 a.m.              286              695                  9,388
    10-12 a.m.              622            1,527                 19,531
    12-2  p.m.              689            1,724                 20,083
     2-4  p.m.              740            1,776                 19,388
     4-6  p.m.              493            1,319                 16,933
     6-8  p.m.              241              639                  6,488
     8-10 p.m.              147              454                  5,310
    10-12 p.m.              116              326                  5,032
    __________       __________       __________      _________________
        Total:            3,523            9,116                112,436

1.2  FIND commands
__________________

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 987               2,652               3,639
Davis                  1,121                   9               1,130
Irvine                   558                   0                 558
Los Angeles               28                 740                 768
Riverside                 83                 115                 198
San Diego                268                 328                 596
San Francisco            111                   0                 111
Santa Barbara             97                 180                 277
Santa Cruz                73                 256                 329
LBL                        0                  67                  67
LLL                        0                  15                  15
Los Alamos               n/a                  20                  20
Other - UC                32                 400                 432
Stanford                                                          57
Other-Network UC         n/a                 919                 919
                     _______              ______               _____
                       3,358               5,701               9,116
Number of FIND commands by database
  MAGS database                                                8,242
  NEWS database                                                  683
  COMP database                                                  191

Total number of FIND commands                                  9,116

1.3  Records displayed
______________________

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley              12,970              40,484              53,454
Davis                 10,914                 211              11,125
Irvine                 2,935                   0               2,935
Los Angeles              273               8,110               8,383
Riverside                964               1,074               2,038
San Diego              4,193               2,034               6,227
San Francisco          1,894                   0               1,894
Santa Barbara            873               2,598               3,471
Santa Cruz               261               3,518               3,779
LBL                        0                 917                 917
LLL                        0                 420                 420
Los Alamos               n/a                 207                 207
Other - UC               389               5,753               6,142
Stanford                                                          69
Other-Network UC         n/a              11,044              11,044
                     _______              ______               _____
                      35,666              76,370             112,105

Number of Records Displayed by database:
  MAGS database                                              104,935
  NEWS database                                                5,209
  COMP database                                                2,292

Total number of Records Displayed                            112,105


1.4  Relative Use of Databases
______________________________

Relative use of MAGS, NEWS, & COMP databases:
  Percent of MAGS sessions                                  87.9%
  Percent of NEWS sessions                                   9.1%
  Percent of COMP sessions                                   3.0%

  Percent of searches done in the MAGS database             90.4%
  Percent of searches done in the NEWS database              7.5%
  Percent of searches done in the COMP database              2.1%

1.5  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              2.1
2.0  Magazines & Journals Database Statistics
_____________________________________________

Median session length (minutes:seconds)                     6:07
Average session length (minutes:seconds)                   12:48
Longest session recorded (minutes:seconds)                436:52
Average number of searches completed per session             2.6
Retrievals per search - median                               4.0
Retrievals per search - average                            457.3
Retrievals per search - standard deviation                4161.6
Percent of searches completed with 0 results                30.6%

Percent of searches entered that are long                    1.5%
Percent of long searches completed
  (includes partial results)                                51.6%

Commands entered, by type, excluding errors:
                                                   Total       Percentage
                                              __________     __________
  FIND                                             7,905          28.3%
  DISPLAY (excluding automatic displays)          10,378          37.2%
  HELP                                               913           3.3%
  EXPLAIN                                            642           2.3%
  SET/RESET                                        1,104           4.0%
  SHOW                                               100           0.4%
  ADD ON (AND, OR, AND NOT)                          337           1.2%
  LOGON or LOGOFF                                  4,213          15.1%
  COMMENT                                              0           0.0%
  SAVE                                               736           2.6%
  USE                                                  4           0.0%
  OTHER                                            1,594           5.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  1,839  22.5%     505   27.5%      10    65.1   235.0
  TITLE WORD       1,887  23.1%     580   30.7%      11   600.0  5405.6
  EXACT TITLE        259   3.2%     120   46.3%       4   115.0   613.2
  JOURNAL            395   4.8%     201   50.9%     691  4120.5  9706.2
  EXACT JOURNAL      169   2.1%      83   49.1%   1,065  6524.9 12167.0
  SUBJECT          1,652  20.2%     581   35.2%      31   290.6  1446.0
  EXACT SUBJECT       78   1.0%      39   50.0%      25   535.4  1049.7
  KEYWORD          1,365  16.7%     296   21.7%      33   994.8  7598.3
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0
  PUBLICATION TYPE    17   0.2%       4   23.5%       7   164.5   502.6
  DATE               108   1.3%      15   13.9%      20    88.1   246.3
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL         197   2.4%      33   16.8%      11   377.4  3059.0
  EXACT PE           156   1.9%      22   14.1%       4    28.2   120.5
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes       63   0.8%      12   19.0%     146   441.7   962.5
                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple           344   4.4%      82   23.8%      15   136.9   485.9
  Single           7,492  95.6%   2,324   31.0%      16   710.1  5213.9


DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     1.5%
  SHORT                                                     61.6%
  LONG                                                       1.5%
  FIELDS                                                     0.9%
  PERIODICALS                                                2.9%
  COMMENTS                                                   0.0%
  Other                                                     31.6%

2.1  Computer Articles Database Statistics
__________________________________________

Median session length (minutes:seconds)                     3:07
Average session length (minutes:seconds)                   20:14
Longest session recorded (minutes:seconds)                530:26
Average number of searches completed per session             1.8
Retrievals per search - median                               3.0
Retrievals per search - average                            671.5
Retrievals per search - standard deviation                3377.0
Percent of searches completed with 0 results                35.6%

Percent of searches entered that are long                    3.1%
Percent of long searches completed
  (includes partial results)                                66.7%

Commands entered, by type, excluding errors:
                                                   Total       Percentage
                                              __________     __________
  FIND                                               182          24.2%
  DISPLAY (excluding automatic displays)             261          34.7%
  HELP                                                39           5.2%
  EXPLAIN                                             29           3.9%
  SET/RESET                                           36           4.8%
  SHOW                                                 3           0.4%
  ADD ON (AND, OR, AND NOT)                            9           1.2%
  LOGON or LOGOFF                                    139          18.5%
  COMMENT                                              0           0.0%
  SAVE                                                 0           0.0%
  USE                                                  0           0.0%
  OTHER                                               55           7.3%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR     20   9.9%      12   60.0%      11    33.3    66.2
  TITLE WORD          59  29.1%      20   33.9%      40   885.4  2306.5
  EXACT TITLE          1   0.5%       0    0.0%      20    20.0     0.0
  JOURNAL             14   6.9%      11   78.6%  11,706 17542.7 21072.2
  EXACT JOURNAL        0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT             34  16.7%      17   50.0%      35   885.2  2009.1
  EXACT SUBJECT        1   0.5%       1    100%       0     0.0     0.0
  KEYWORD             54  26.6%       9   16.7%      18   410.9  1173.1
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0
  PUBLICATION TYPE     0   0.0%       0    0.0%       0     0.0     0.0
  DATE                12   5.9%       3   25.0%       9    24.3    40.8
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL           6   3.0%       0    0.0%       4     6.0     5.7
  EXACT PE             2   1.0%       0    0.0%       5     5.0     1.4
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple            23  12.8%       8   34.8%       4    16.5    32.5
  Single             156  87.1%      57   36.5%      29  1219.7  4565.7


DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     2.4%
  SHORT                                                     61.6%
  LONG                                                       0.7%
  FIELDS                                                     1.9%
  PERIODICALS                                                2.8%
  COMMENTS                                                   0.0%
  Other                                                     30.7%


2.1.1  Article Text
___________________

DISPLAY TEXT commands                                      2,284

TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       108
displays or when any of these paging options is set.

TEXT included with MAIL commands                             476

SET DISPLAY TEXT commands                                      0


2.2  Newspaper Articles Database Statistics
___________________________________________

Median session length (minutes:seconds)                     3:47
Average session length (minutes:seconds)                    9:26
Longest session recorded (minutes:seconds)                254:50
Average number of searches completed per session             2.1
Retrievals per search - median                               2.0
Retrievals per search - average                           2233.4
Retrievals per search - standard deviation                 32166
Percent of searches completed with 0 results                41.1%

Percent of searches entered that are long                    3.5%
Percent of long searches completed
  (includes partial results)                                83.3%

Commands entered, by type, excluding errors:
                                                   Total       Percentage
                                              __________     __________
  FIND                                               648          33.0%
  DISPLAY (excluding automatic displays)             458          23.3%
  HELP                                                61           3.1%
  EXPLAIN                                             54           2.7%
  SET/RESET                                          134           6.8%
  SHOW                                                13           0.7%
  ADD ON (AND, OR, AND NOT)                           35           1.8%
  LOGON or LOGOFF                                    403          20.5%
  COMMENT                                              0           0.0%
  SAVE                                                53           2.7%
  USE                                                  0           0.0%
  OTHER                                              107           5.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR     49   6.9%      25   51.0%      13   226.9   414.1
  TITLE WORD         164  23.0%      60   36.6%      22   447.7  1861.8
  EXACT TITLE         16   2.2%      10   62.5%       4     4.2     2.5
  JOURNAL             17   2.4%       8   47.1%     189  145863  252743
  EXACT JOURNAL       26   3.6%      11   42.3%      12   135.7   393.0
  SUBJECT            202  28.3%     105   52.0%      36   663.8  2234.4
  EXACT SUBJECT        9   1.3%       4   44.4%     798  4383.0  7868.4
  KEYWORD            186  26.0%      53   28.5%      13   305.2  2031.3
  SUBFILE              0   0.0%       0    0.0%       0     0.0     0.0
  PUBLICATION TYPE     2   0.3%       1   50.0%       6     6.0     0.0
  DATE                34   4.8%       7   20.6%      16    77.1   153.9
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL           5   0.7%       0    0.0%       5    21.2    36.6
  EXACT PE             3   0.4%       2   66.7%      29    29.0     0.0
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes        1   0.1%       1    100%       0     0.0     0.0
                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______

  By number of indexes:
  Multiple            57   8.9%      19   33.3%      15   124.1   295.8
  Single             587  91.1%     247   42.1%      25  4371.2 45370.4


DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     2.7%
  SHORT                                                     46.8%
  LONG                                                       2.7%
  FIELDS                                                     3.6%
  PERIODICALS                                                0.7%
  COMMENTS                                                   0.0%
  Other                                                     43.4%


2.3  Error, EXPLAIN and HELP statistics (MAGS, COMP, & NEWS)
_______________________________________ ____________________

Percent of commands that contained errors               12.7%

Ten most frequent errors:
  1. First word of command is invalid                   35.0%
  2. NS command - no next screen                        24.4%
  3. FIND command with invalid index name               15.4%
  4. PS command - no previous screen                     4.4%
  5. DISPLAY command contains invalid word               3.2%
  6. Valid command at an inappropriate time              2.8%
  7. Search term missing from search command             2.3%
  8. DISPLAY command - no FIND results                   1.3%
  9. MAIL command issued w/o email address               1.0%
 10. NS of SHOW/EXP command-no next screen               0.8%
 11. All others                                          9.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.7%
  2. LOCATE (ARTICLE DBS)                               16.0%
  3. FIND                                                9.2%
  4. COMMANDS                                            8.3%
  5. INDEXES                                             5.7%
  6. MAGS DATABASE                                       4.7%
  7. Unrecognized term                                   4.3%
  8. DISPLAYS (IAC DBS)                                  3.9%
  9. ADDON SEARCH                                        3.4%
 10. MAIL                                                1.9%
 11. All others                                         13.0%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 25.2%
  2. First word of command is invalid                   20.0%
  3. FIND command with invalid index name               12.2%
  4. FIND command with zero results                      6.3%
  5. DISPLAY command-first of >1 screen                  5.9%
  6. DISPLAY command - middle of >1 screen               4.6%
  7. DISPLAY command-complete in one screen              4.0%
  8. FIND command retrieves >1 book                      3.2%
  9. NS command - no next screen                         2.4%
 10. DISPLAY command - last of >1 screen                 1.9%
 11. All others                                         14.4%

Ten most frequent SHOW requests:
  1. SEARCH                                             38.8%
  2. HISTORY                                            19.0%
  3. IAC NEWS                                           18.1%
  4. LOCATION                                            6.9%
  5. MAIL STATUS                                         5.2%
  6. GLOSSARY                                            3.4%
  7. SYSTEM NEWS                                         2.6%
  8. MAIL SETTINGS                                       2.6%
  9. SETTINGS (IAC DBS)                                  1.7%
 10. DISPLAY                                             0.9%
 11. All others                                          0.9%
IACmm/dd iac      MELVYL IAC DATABASES TELNET STATISTICS (weekly)