MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 02/01/99 through 02/28/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 248               3,579               3,827            
Davis                    763                  27                 790            
Irvine                 1,129                   0               1,129            
Los Angeles              152               2,035               2,187            
Riverside                 67                 152                 219            
San Diego                274               2,287               2,561            
San Francisco            135                   0                 135            
Santa Barbara            351               1,170               1,521            
Santa Cruz               220                 388                 608            
Lawrence Berkeley          0                 646                 646            
Lawrence Livermore         0                 904                 904            
Los Alamos                 0                   0                   0            
Other - UC                30                 250                 280            
Other-Network UC         n/a               2,207               2,207            
                     _______              ______               _____            
                       3,369              13,645              17,014            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)            10,936           28,013                228,431         
INS90                     2,087            3,698                 20,186         
INS85                     1,664            3,061                 18,385         
INS80                     1,226            2,222                 11,811         
INS69                     1,101            2,611                 22,065         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              416              945                  7,401         
     2-4  a.m.              288              683                  4,255         
     4-6  a.m.              277              680                  5,819         
     6-8  a.m.              547            1,321                  9,166         
     8-10 a.m.            1,646            3,877                 23,329         
    10-12 a.m.            2,613            6,136                 60,375         
    12-2  p.m.            2,771            6,384                 48,959         
     2-4  p.m.            3,391            7,784                 54,461         
     4-6  p.m.            2,534            5,625                 40,844         
     6-8  p.m.            1,152            2,904                 22,922         
     8-10 p.m.              751            1,793                 12,811         
    10-12 p.m.              628            1,473                 10,536         
    __________       __________       __________      _________________         
        Total:           17,014           39,605                300,878         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 551               8,493               9,044            
Davis                  1,682                  36               1,718            
Irvine                 2,632                   0               2,632            
Los Angeles              447               5,124               5,571            
Riverside                157                 341                 498            
San Diego                705               5,105               5,810            
San Francisco            262                   0                 262            
Santa Barbara            994               2,994               3,988            
Santa Cruz               644                 886               1,530            
Lawrence Berkeley          0               1,342               1,342            
Lawrence Livermore         0               2,314               2,314            
Los Alamos                 0                   0                   0            
Other - UC               118                 502                 620            
Other-Network UC         n/a               4,276               4,276            
                     _______              ______               _____            
                       8,192              31,413              39,605            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,948              64,737              68,685            
Davis                  9,590                 139               9,729            
Irvine                23,003                   0              23,003            
Los Angeles            3,979              42,853              46,832            
Riverside              1,000               2,206               3,206            
San Diego              2,841              37,869              40,710            
San Francisco          1,152                   0               1,152            
Santa Barbara          5,413              26,424              31,837            
Santa Cruz             3,692               7,721              11,413            
Lawrence Berkeley          0              12,462              12,462            
Lawrence Livermore         0              17,673              17,673            
Los Alamos                 0                   0                   0            
Other - UC             1,281               3,305               4,586            
Other-Network UC         n/a              29,590              29,590            
                     _______              ______               _____            
                      55,899             244,979             300,878            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.0                
  Standard deviation in seconds                              4.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     7:15                
Average session length (minutes:seconds)                   12:11                
Longest session recorded (minutes:seconds)                357:46                
Average number of searches completed per session             2.3                
Retrievals per search - median                               6.0                
Retrievals per search - average                            347.0                
Retrievals per search - standard deviation                3709.8                
Percent of searches completed with 0 results                26.8%               
                                                                                
Percent of searches entered that are long                    4.7%               
Percent of long searches completed                                              
  (includes partial results)                                63.0%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            36,220          30.4%         
  DISPLAY (excluding automatic displays)          42,611          35.8%         
  BROWSE                                              21           0.0%         
  SELECT                                               1           0.0%         
  HELP                                             1,529           1.3%         
  EXPLAIN                                          2,228           1.9%         
  SET/RESET                                        9,356           7.9%         
  SHOW                                               467           0.4%         
  ADD ON (AND, OR, AND NOT)                        3,383           2.8%         
  LOGON or LOGOFF                                 16,404          13.8%         
  COMMENT                                              5           0.0%         
  SAVE                                             1,748           1.5%         
  USE                                                102           0.1%         
  OTHER                                            5,099           4.3%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 17,296  44.3%   4,178   24.2%      15    74.0   299.7         
  TITLE WORD       7,453  19.1%   2,821   37.8%       7    87.8   472.6         
  EXACT TITLE        363   0.9%     229   63.1%       1    32.0   113.9         
  JOURNAL          1,182   3.0%     458   38.7%      38  2636.4  9932.8         
  EXACT JOURNAL      333   0.9%     140   42.0%     112  3023.9  9315.4         
  SUBJECT          2,221   5.7%     786   35.4%      25   419.2  1613.4         
  EXACT SUBJECT       91   0.2%      31   34.1%      20  1570.7  3587.9         
  THESAURUS           35   0.1%      10   28.6%      17  2442.6  3722.5         
  EXACT THESAURUS     23   0.1%       1    4.3%     620  3822.8 12256.4         
  KEYWORD          7,465  19.1%   1,425   19.1%      31  1180.3  6952.9         
  SUBFILE             25   0.1%       6   24.0%      16   287.7  1001.2         
  FORM               136   0.3%      24   17.6%      15   147.9   651.8         
  DATE               632   1.6%     207   32.8%       8   167.4   843.5         
  ADDED               36   0.1%      10   27.8%      13    62.8   149.5         
  ARTICLE             13   0.0%       2   15.4%      32    70.2   103.2         
  AUTHOR AFFIL.      293   0.7%      70   23.9%      20   524.0  2375.3         
  CONFERENCE         273   0.7%      88   32.2%     128   530.7  2247.5         
  LANGUAGE           127   0.3%      50   39.4%      22  2501.9  7985.7         
  CHEMICAL NAME       83   0.2%      14   16.9%      52  2686.8 13971.7         
  ISSN                 2   0.0%       1   50.0%     104   104.0     0.0         
  ISBN                 1   0.0%       1    100%       0     0.0     0.0         
  ID NUMBER            8   0.0%       3   37.5%       1     1.0     0.0         
  PERIODICAL         774   2.0%     220   28.4%       8   277.4  1954.5         
  EXACT PE           155   0.4%      26   16.8%       5    33.7   121.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       61   0.2%      24   39.3%       1  1474.7  5190.9         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,403   9.6%   1,299   38.2%       5   194.0  1745.7         
  Single          32,146  90.4%   8,170   25.4%      19   496.8  4147.0         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS           17  80.9%       7   41.2%       2    12.3    23.1         
  EXACT THESAURUS      4  19.0%       2   50.0%       2     2.0     1.4         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.3%               
  SHORT                                                     86.6%               
  LONG                                                       1.9%               
  TAGS                                                       0.2%               
  FIELDS                                                     3.2%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.5%               
  COMMENTS                                                   0.0%               
  Other                                                      2.3%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.7%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        42.7%                   
  2. First word of command is invalid                   28.4%                   
  3. FIND command with invalid index name                7.3%                   
  4. DISPLAY command contains invalid word               2.9%                   
  5. PS command - no previous screen                     1.8%                   
  6. Valid command at an inappropriate time              1.5%                   
  7. Search term missing from search command             1.4%                   
  8. NS of SHOW/EXP command-no next screen               1.3%                   
  9. DISPLAY command - no FIND results                   1.2%                   
 10. DISPLAY command-record numbers too large            1.0%                   
 11. All others                                         10.6%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. FIND (INSPEC DBS)                                  13.1%                   
  2. INSPEC DATABASES                                   11.1%                   
  3. GUIDE (INSPEC DBS)                                 11.0%                   
  4. INSPEC BACKFILES                                    7.6%                   
  5. LOCATE (INS/PSY DBS)                                7.2%                   
  6. INDEXES (INSPEC DBS)                                5.9%                   
  7. Unrecognized term                                   4.2%                   
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      3.8%                   
  9. MAIL                                                3.3%                   
 10. DATABASES                                           3.1%                   
 11. All others                                         29.7%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 26.1%                   
  2. First word of command is invalid                   13.5%                   
  3. FIND command with zero results                      5.9%                   
  4. FIND command with invalid index name                5.9%                   
  5. DISPLAY command - middle of >1 screen               5.4%                   
  6. NS command - no next screen                         4.9%                   
  7. DISPLAY command-first of >1 screen                  4.5%                   
  8. FIND command retrieves >1 book                      4.3%                   
  9. DISPLAY command - last of >1 screen                 4.1%                   
 10. DISPLAY command-complete in one screen              3.2%                   
 11. All others                                         22.1%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            49.5%                   
  2. PRINT                                          11.3%                   
  3. SEARCH                                             10.2%                   
  4. MAIL STATUS                                         9.5%                   
  5. DLA1 NEWS                                           3.5%                   
  6. SETTINGS (INS/PSY DBS)                              2.8%                   
  7. GLOSSARY                                            2.6%                   
  8. INSPEC NEWS                                         2.0%                   
  9. DLA NEWS                                            2.0%                   
 10. DATES                                               1.1%                   
 11. All others                                          5.6%