MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 03/01/99 through 03/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 319               4,309               4,628            
Davis                    574                  25                 599            
Irvine                 1,117                   0               1,117            
Los Angeles              220               2,198               2,418            
Riverside                 87                 127                 214            
San Diego                295               2,018               2,313            
San Francisco            172                   0                 172            
Santa Barbara            396               1,213               1,609            
Santa Cruz               213                 277                 490            
Lawrence Berkeley          0                 953                 953            
Lawrence Livermore         0               1,189               1,189            
Los Alamos                 0                   0                   0            
Other - UC                60                 249                 309            
Other-Network UC         n/a               2,765               2,765            
                     _______              ______               _____            
                       3,453              15,323              18,776            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)            11,683           30,701                261,749         
INS90                     2,392            4,566                 22,555         
INS85                     1,990            3,488                 20,839         
INS80                     1,486            2,571                 14,325         
INS69                     1,225            2,655                 19,770         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              495            1,382                  8,509         
     2-4  a.m.              302              697                  5,836         
     4-6  a.m.              319              749                 11,239         
     6-8  a.m.              601            1,586                 14,063         
     8-10 a.m.            1,803            3,932                 32,824         
    10-12 a.m.            2,797            6,768                 50,934         
    12-2  p.m.            2,800            6,333                 49,489         
     2-4  p.m.            3,771            8,866                 60,176         
     4-6  p.m.            2,926            6,441                 48,726         
     6-8  p.m.            1,304            3,130                 28,145         
     8-10 p.m.              902            2,134                 15,787         
    10-12 p.m.              756            1,963                 13,510         
    __________       __________       __________      _________________         
        Total:           18,776           43,981                339,238         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 733              10,081              10,814            
Davis                  1,533                  54               1,587            
Irvine                 3,126                   0               3,126            
Los Angeles              511               4,950               5,461            
Riverside                213                 324                 537            
San Diego                716               4,562               5,278            
San Francisco            374                   0                 374            
Santa Barbara            981               3,182               4,163            
Santa Cruz               545                 667               1,212            
Lawrence Berkeley          0               2,012               2,012            
Lawrence Livermore         0               2,885               2,885            
Los Alamos                 0                   0                   0            
Other - UC               147                 471                 618            
Other-Network UC         n/a               5,914               5,914            
                     _______              ______               _____            
                       8,879              35,102              43,981            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               5,638              77,548              83,186            
Davis                 10,792                 260              11,052            
Irvine                27,626                   0              27,626            
Los Angeles            6,256              42,218              48,474            
Riverside              1,015               2,802               3,817            
San Diego              4,162              35,224              39,386            
San Francisco          3,264                   0               3,264            
Santa Barbara          5,328              28,160              33,488            
Santa Cruz             2,648               4,739               7,387            
Lawrence Berkeley          0              15,085              15,085            
Lawrence Livermore         0              24,572              24,572            
Los Alamos                 0                   0                   0            
Other - UC               217               3,006               3,223            
Other-Network UC         n/a              38,678              38,678            
                     _______              ______               _____            
                      66,946             272,292             339,238            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.1                
  Standard deviation in seconds                              4.9                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     7:52                
Average session length (minutes:seconds)                   12:51                
Longest session recorded (minutes:seconds)                925:16                
Average number of searches completed per session             2.3                
Retrievals per search - median                               6.0                
Retrievals per search - average                            389.2                
Retrievals per search - standard deviation                4132.8                
Percent of searches completed with 0 results                26.9%               
                                                                                
Percent of searches entered that are long                    4.8%               
Percent of long searches completed                                              
  (includes partial results)                                64.5%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            40,758          30.8%         
  DISPLAY (excluding automatic displays)          48,120          36.4%         
  BROWSE                                              49           0.0%         
  SELECT                                               9           0.0%         
  HELP                                             1,498           1.1%         
  EXPLAIN                                          2,247           1.7%         
  SET/RESET                                       10,852           8.2%         
  SHOW                                               503           0.4%         
  ADD ON (AND, OR, AND NOT)                        3,220           2.4%         
  LOGON or LOGOFF                                 17,115          12.9%         
  COMMENT                                              3           0.0%         
  SAVE                                             2,409           1.8%         
  USE                                                124           0.1%         
  OTHER                                            5,439           4.1%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 19,711  44.7%   4,914   24.9%      15    79.1   457.6         
  TITLE WORD       8,297  18.8%   3,167   38.2%       7   102.0   723.2         
  EXACT TITLE        274   0.6%     181   66.1%       1    33.2   148.3         
  JOURNAL          1,395   3.2%     556   39.9%      52  2535.2  8699.6         
  EXACT JOURNAL      253   0.6%     107   42.3%     189  3428.4 11525.9         
  SUBJECT          2,392   5.4%     823   34.4%      25   524.1  2423.6         
  EXACT SUBJECT       76   0.2%      19   25.0%      93  3126.5  5808.3         
  THESAURUS           35   0.1%       8   22.9%      54  7970.7 19174.8         
  EXACT THESAURUS      8   0.0%       0    0.0%     379  1089.0  1520.1         
  KEYWORD          8,543  19.4%   1,635   19.1%      30  1386.0  8257.7         
  SUBFILE             12   0.0%       4   33.3%      39   143.5   288.5         
  FORM               227   0.5%      50   22.0%      13   284.1  2265.4         
  DATE               595   1.4%     194   32.6%       9   133.8   535.7         
  ADDED               40   0.1%      19   47.5%      14    64.2   138.6         
  ARTICLE              8   0.0%       0    0.0%     217  7666.6 19180.0         
  AUTHOR AFFIL.      454   1.0%     135   29.7%      14   409.9  2647.5         
  CONFERENCE         163   0.4%      70   42.9%     217  1252.2  4426.3         
  LANGUAGE           142   0.3%      67   47.2%      24   794.8  3110.4         
  CHEMICAL NAME      156   0.4%      50   32.1%      70   848.7  1447.9         
  ISSN                 4   0.0%       4    100%       0     0.0     0.0         
  ISBN                 1   0.0%       1    100%       0     0.0     0.0         
  ID NUMBER          105   0.2%      14   13.3%       1     1.0     0.0         
  PERIODICAL         851   1.9%     211   24.8%       6    52.5   245.7         
  EXACT PE           129   0.3%      27   20.9%       4    15.9    56.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             4   0.0%       3   75.0%       4     4.0     0.0         
  Other indexes      195   0.4%      29   14.9%      19   255.8  1665.0         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,907   9.8%   1,448   37.1%       6   150.1  1669.5         
  Single          36,124  90.2%   9,317   25.8%      18   560.5  4695.5         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS           43  87.8%       8   18.6%       7    15.8    20.6         
  EXACT THESAURUS      6  12.2%       4   66.7%      25    24.5    31.8         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.0%               
  SHORT                                                     87.6%               
  LONG                                                       1.5%               
  TAGS                                                       0.2%               
  FIELDS                                                     2.8%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.8%               
  COMMENTS                                                   0.0%               
  Other                                                      2.1%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.5%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        44.6%                   
  2. First word of command is invalid                   27.5%                   
  3. FIND command with invalid index name                6.9%                   
  4. DISPLAY command contains invalid word               2.8%                   
  5. PS command - no previous screen                     1.5%                   
  6. Search term missing from search command             1.3%                   
  7. DISPLAY command-record numbers too large            1.2%                   
  8. Valid command at an inappropriate time              1.2%                   
  9. NS of SHOW/EXP command-no next screen               1.2%                   
 10. DISPLAY command - no FIND results                   0.9%                   
 11. All others                                         10.9%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. FIND (INSPEC DBS)                                  15.1%                   
  2. INSPEC DATABASES                                   11.8%                   
  3. GUIDE (INSPEC DBS)                                  9.6%                   
  4. LOCATE (INS/PSY DBS)                                7.2%                   
  5. INDEXES (INSPEC DBS)                                6.7%                   
  6. INSPEC BACKFILES                                    6.5%                   
  7. COMMANDS (INS/PSY/ABI/BIO DBS)                      3.7%                   
  8. MAIL                                                3.2%                   
  9. Unrecognized term                                   3.1%                   
 10. DATABASES                                           3.1%                   
 11. All others                                         30.0%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 24.8%                   
  2. First word of command is invalid                   12.0%                   
  3. FIND command with invalid index name                6.4%                   
  4. FIND command with zero results                      6.4%                   
  5. NS command - no next screen                         5.4%                   
  6. DISPLAY command-first of >1 screen                  5.4%                   
  7. DISPLAY command - middle of >1 screen               5.0%                   
  8. DISPLAY command - last of >1 screen                 4.7%                   
  9. FIND command retrieves >1 book                      4.0%                   
 10. DISPLAY command-complete in one screen              3.4%                   
 11. All others                                         22.5%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            52.0%                   
  2. SEARCH                                             12.7%                   
  3. MAIL STATUS                                         9.0%                   
  4. SETTINGS (INS/PSY DBS)                              5.3%                   
  5. PRINT                                           4.7%                   
  6. SYSTEM NEWS                                         2.7%                   
  7. SYSTEM1 NEWS                                        2.0%                   
  8. INSPEC NEWS                                         1.4%                   
  9. GLOSSARY                                            1.0%                   
 10. DATABASES                                           1.0%                   
 11. All others                                          8.2%