MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 04/01/99 through 04/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 266               4,298               4,564            
Davis                    616                  12                 628            
Irvine                   999                   0                 999            
Los Angeles              102               1,946               2,048            
Riverside                 96                 120                 216            
San Diego                205               2,217               2,422            
San Francisco             85                   1                  86            
Santa Barbara            388                 988               1,376            
Santa Cruz               173                 416                 589            
Lawrence Berkeley          0                 527                 527            
Lawrence Livermore         0               1,159               1,159            
Los Alamos                 0                   0                   0            
Other - UC                22                 248                 270            
Other-Network UC         n/a               2,650               2,650            
                     _______              ______               _____            
                       2,952              14,582              17,534            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)            11,106           30,064                253,716         
INS90                     2,255            4,232                 25,402         
INS85                     1,731            3,156                 17,440         
INS80                     1,299            2,344                 12,648         
INS69                     1,143            2,631                 17,189         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              360            1,199                  9,387         
     2-4  a.m.              215              633                  5,506         
     4-6  a.m.              280              750                  4,990         
     6-8  a.m.              570            1,265                 10,295         
     8-10 a.m.            1,568            3,603                 25,275         
    10-12 a.m.            2,998            6,650                 50,134         
    12-2  p.m.            2,884            6,686                 48,176         
     2-4  p.m.            3,682            8,436                 68,362         
     4-6  p.m.            2,552            6,426                 53,165         
     6-8  p.m.            1,152            3,270                 25,225         
     8-10 p.m.              725            2,097                 16,289         
    10-12 p.m.              548            1,412                  9,591         
    __________       __________       __________      _________________         
        Total:           17,534           42,427                326,395         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 720               9,792              10,512            
Davis                  1,407                  25               1,432            
Irvine                 2,872                   0               2,872            
Los Angeles              253               4,275               4,528            
Riverside                214                 312                 526            
San Diego                683               5,497               6,180            
San Francisco            274                   9                 283            
Santa Barbara            873               2,416               3,289            
Santa Cruz               388               1,019               1,407            
Lawrence Berkeley          0               1,326               1,326            
Lawrence Livermore         0               2,916               2,916            
Los Alamos                 0                   0                   0            
Other - UC                28                 560                 588            
Other-Network UC         n/a               6,568               6,568            
                     _______              ______               _____            
                       7,712              34,715              42,427            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               5,595              73,237              78,832            
Davis                  8,915                  76               8,991            
Irvine                26,567                   0              26,567            
Los Angeles            3,754              33,950              37,704            
Riverside                854               1,779               2,633            
San Diego              2,894              44,009              46,903            
San Francisco          2,105                  39               2,144            
Santa Barbara          6,853              23,933              30,786            
Santa Cruz             2,028               8,709              10,737            
Lawrence Berkeley          0              17,573              17,573            
Lawrence Livermore         0              24,976              24,976            
Los Alamos                 0                   0                   0            
Other - UC               149               3,078               3,227            
Other-Network UC         n/a              35,322              35,322            
                     _______              ______               _____            
                      59,714             266,681             326,395            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.3                
  Standard deviation in seconds                              6.0                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     8:00                
Average session length (minutes:seconds)                   12:43                
Longest session recorded (minutes:seconds)                423:24                
Average number of searches completed per session             2.4                
Retrievals per search - median                               7.0                
Retrievals per search - average                            548.7                
Retrievals per search - standard deviation                8451.0                
Percent of searches completed with 0 results                26.0%               
                                                                                
Percent of searches entered that are long                    4.4%               
Percent of long searches completed                                              
  (includes partial results)                                64.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            38,759          30.8%         
  DISPLAY (excluding automatic displays)          45,540          36.1%         
  BROWSE                                              64           0.1%         
  SELECT                                              40           0.0%         
  HELP                                             1,612           1.3%         
  EXPLAIN                                          2,228           1.8%         
  SET/RESET                                        9,807           7.8%         
  SHOW                                               436           0.3%         
  ADD ON (AND, OR, AND NOT)                        3,650           2.9%         
  LOGON or LOGOFF                                 16,254          12.9%         
  COMMENT                                              0           0.0%         
  SAVE                                             2,296           1.8%         
  USE                                                103           0.1%         
  OTHER                                            5,310           4.2%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 17,284  41.2%   4,248   24.6%      16    72.9   262.1         
  TITLE WORD       8,072  19.2%   3,030   37.5%       7    91.2   714.3         
  EXACT TITLE        292   0.7%     159   54.4%       1    18.8    75.0         
  JOURNAL          1,114   2.7%     427   38.3%     116  3189.8 12665.2         
  EXACT JOURNAL      233   0.6%      91   39.1%     214  3701.6 10123.3         
  SUBJECT          2,245   5.4%     783   34.9%      26   444.0  1525.8         
  EXACT SUBJECT       85   0.2%      20   23.5%      77  1123.0  2055.0         
  THESAURUS           24   0.1%      11   45.8%   1,192  6624.1 14722.3         
  EXACT THESAURUS     30   0.1%       4   13.3%     626  2953.3  4521.4         
  KEYWORD          9,014  21.5%   1,616   17.9%      41  2257.2 19422.7         
  SUBFILE             29   0.1%       6   20.7%      26    31.6    22.7         
  FORM               274   0.7%      38   13.9%      25   470.9  2451.6         
  DATE               648   1.5%     178   27.5%       9   181.0  1771.9         
  ADDED                7   0.0%       0    0.0%     432   359.6   165.5         
  ARTICLE              4   0.0%       0    0.0%     212   285.5   348.9         
  AUTHOR AFFIL.      424   1.0%      99   23.3%      25   523.5  2141.7         
  CONFERENCE         192   0.5%      88   45.8%     149  1522.7  4971.1         
  LANGUAGE            22   0.1%       2    9.1%      13   294.8  1012.3         
  CHEMICAL NAME      143   0.3%      27   18.9%      34   494.9  1136.3         
  ISSN                 3   0.0%       1   33.3%   7,569  7569.0  7984.6         
  ISBN                 8   0.0%       4   50.0%     100    83.3    37.1         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL         921   2.2%     237   25.7%       6   269.8  2522.9         
  EXACT PE           132   0.3%      27   20.5%       3    16.0    44.1         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      760   1.8%     111   14.6%      26   358.5  1912.4         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,729   9.8%   1,271   34.1%       7   145.0  1281.9         
  Single          34,407  90.2%   8,640   25.1%      21   854.7 10719.4         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS           59  92.2%      22   37.3%       2     9.6    16.8         
  EXACT THESAURUS      5   7.8%       3   60.0%       2     1.5     0.7         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.9%               
  SHORT                                                     86.1%               
  LONG                                                       1.8%               
  TAGS                                                       0.1%               
  FIELDS                                                     3.5%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                3.0%               
  COMMENTS                                                   0.0%               
  Other                                                      2.4%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
_______________________________________                                         
                                                                                
Percent of commands that contained errors               10.6%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        42.7%                   
  2. First word of command is invalid                   29.3%                   
  3. FIND command with invalid index name                6.8%                   
  4. DISPLAY command contains invalid word               2.6%                   
  5. PS command - no previous screen                     1.9%                   
  6. Valid command at an inappropriate time              1.4%                   
  7. NS of SHOW/EXP command-no next screen               1.2%                   
  8. Search term missing from search command             1.2%                   
  9. Invalid SET DB INS command issued                   1.0%                   
 10. DISPLAY command - no FIND results                   1.0%                   
 11. All others                                         10.8%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. FIND (INSPEC DBS)                                  13.8%                   
  2. GUIDE (INSPEC DBS)                                 11.4%                   
  3. INSPEC DATABASES                                    9.8%                   
  4. LOCATE (INS/PSY DBS)                                8.3%                   
  5. INSPEC BACKFILES                                    7.7%                   
  6. INDEXES (INSPEC DBS)                                6.7%                   
  7. Unrecognized term                                   4.1%                   
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      3.9%                   
  9. MAIL                                                3.7%                   
 10. DATABASES                                           3.5%                   
 11. All others                                         27.1%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 23.8%                   
  2. First word of command is invalid                   14.6%                   
  3. FIND command with invalid index name                6.0%                   
  4. FIND command with zero results                      6.0%                   
  5. DISPLAY command - middle of >1 screen               5.5%                   
  6. DISPLAY command-first of >1 screen                  5.5%                   
  7. NS command - no next screen                         4.5%                   
  8. FIND command retrieves >1 book                      4.3%                   
  9. DISPLAY command-complete in one screen              3.8%                   
 10. DISPLAY command - last of >1 screen                 3.6%                   
 11. All others                                         22.4%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            54.4%                   
  2. SEARCH                                             12.7%                   
  3. MAIL STATUS                                         9.7%                   
  4. SETTINGS (INS/PSY DBS)                              4.9%                   
  5. INSPEC NEWS                                         4.6%                   
  6. PRINT                                           2.8%                   
  7. DATABASES                                           2.3%                   
  8. GLOSSARY                                            1.4%                   
  9. SYSTEM NEWS                                         0.9%                   
 10. INSPEC LOADING STATISTICS                           0.7%                   
 11. All others                                          5.6%