MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 06/01/99 through 06/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 187               3,226               3,413            
Davis                    708                 104                 812            
Irvine                   826                   0                 826            
Los Angeles              112               1,635               1,747            
Riverside                 90                 119                 209            
San Diego                252               1,820               2,072            
San Francisco            123                  10                 133            
Santa Barbara            329                 958               1,287            
Santa Cruz               132                 326                 458            
Lawrence Berkeley          0                 539                 539            
Lawrence Livermore         0                 981                 981            
Los Alamos                 0                   0                   0            
Other - UC                33                 272                 305            
Other-Network UC         n/a               2,132               2,132            
                     _______              ______               _____            
                       2,792              12,122              14,914            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)             9,386           24,954                234,078         
INS90                     1,819            3,301                 19,337         
INS85                     1,475            2,720                 15,946         
INS80                     1,229            2,374                 13,873         
INS69                     1,005            2,344                 19,564         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              417            1,197                  7,479         
     2-4  a.m.              270              709                  5,722         
     4-6  a.m.              281              794                  4,917         
     6-8  a.m.              561            1,368                 13,066         
     8-10 a.m.            1,444            3,339                 21,083         
    10-12 a.m.            2,552            5,588                 59,262         
    12-2  p.m.            2,237            5,140                 36,653         
     2-4  p.m.            3,154            7,553                 66,931         
     4-6  p.m.            1,976            5,001                 46,069         
     6-8  p.m.              892            2,187                 19,352         
     8-10 p.m.              649            1,577                 11,995         
    10-12 p.m.              481            1,240                 10,269         
    __________       __________       __________      _________________         
        Total:           14,914           35,693                302,798         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 387               7,576               7,963            
Davis                  1,792                 302               2,094            
Irvine                 2,109                   0               2,109            
Los Angeles              289               3,941               4,230            
Riverside                193                 380                 573            
San Diego                646               4,074               4,720            
San Francisco            301                  29                 330            
Santa Barbara            816               2,378               3,194            
Santa Cruz               324                 776               1,100            
Lawrence Berkeley          0               1,535               1,535            
Lawrence Livermore         0               2,370               2,370            
Los Alamos                 0                   0                   0            
Other - UC                59                 673                 732            
Other-Network UC         n/a               4,743               4,743            
                     _______              ______               _____            
                       6,916              28,777              35,693            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,573              72,732              76,305            
Davis                 19,134                 969              20,103            
Irvine                20,841                   0              20,841            
Los Angeles            1,884              38,799              40,683            
Riverside              1,043               2,521               3,564            
San Diego              3,565              27,421              30,986            
San Francisco          3,045                  94               3,139            
Santa Barbara          7,798              21,930              29,728            
Santa Cruz             1,290               5,772               7,062            
Lawrence Berkeley          0              16,387              16,387            
Lawrence Livermore         0              17,981              17,981            
Los Alamos                 0                   0                   0            
Other - UC               226               5,057               5,283            
Other-Network UC         n/a              30,736              30,736            
                     _______              ______               _____            
                      62,399             240,399             302,798            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.2                
  Standard deviation in seconds                              5.9                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     8:03                
Average session length (minutes:seconds)                   12:40                
Longest session recorded (minutes:seconds)                357:37                
Average number of searches completed per session             2.3                
Retrievals per search - median                               7.0                
Retrievals per search - average                            491.0                
Retrievals per search - standard deviation                5798.1                
Percent of searches completed with 0 results                24.9%               
                                                                                
Percent of searches entered that are long                    5.1%               
Percent of long searches completed                                              
  (includes partial results)                                65.1%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            32,424          30.3%         
  DISPLAY (excluding automatic displays)          39,228          36.7%         
  BROWSE                                              61           0.1%         
  SELECT                                              16           0.0%         
  HELP                                             1,272           1.2%         
  EXPLAIN                                          1,817           1.7%         
  SET/RESET                                        8,270           7.7%         
  SHOW                                               423           0.4%         
  ADD ON (AND, OR, AND NOT)                        3,262           3.0%         
  LOGON or LOGOFF                                 14,044          13.1%         
  COMMENT                                              0           0.0%         
  SAVE                                             1,720           1.6%         
  USE                                                109           0.1%         
  OTHER                                            4,388           4.1%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 15,056  42.7%   3,394   22.5%      15    75.8   300.2         
  TITLE WORD       6,706  19.0%   2,448   36.5%       7    81.4   453.7         
  EXACT TITLE        191   0.5%     115   60.2%       1    38.5   121.6         
  JOURNAL          1,115   3.2%     416   37.3%     257  2855.2  9408.2         
  EXACT JOURNAL      290   0.8%     117   40.3%      67   877.8  2888.1         
  SUBJECT          1,791   5.1%     573   32.0%      27   445.6  1431.4         
  EXACT SUBJECT       56   0.2%      17   30.4%     381  3997.4  5688.1         
  THESAURUS           43   0.1%       7   16.3%      36  1946.5  3455.7         
  EXACT THESAURUS     29   0.1%       1    3.4%   1,669  3330.6  6746.3         
  KEYWORD          7,165  20.3%   1,252   17.5%      38  1663.0 12439.0         
  SUBFILE             62   0.2%       9   14.5%      12    39.8    71.3         
  FORM               155   0.4%      18   11.6%      26   123.0   413.5         
  DATE               741   2.1%     173   23.3%       8   185.2   689.5         
  ADDED               43   0.1%      15   34.9%      20   124.0   169.2         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  AUTHOR AFFIL.      312   0.9%      63   20.2%      12   231.7   857.7         
  CONFERENCE          84   0.2%      38   45.2%     235   655.7  1369.5         
  LANGUAGE            21   0.1%       3   14.3%      32   145.3   182.0         
  CHEMICAL NAME      102   0.3%      21   20.6%      78   783.1  2312.6         
  ISSN                 3   0.0%       2   66.7%   4,048  4048.0     0.0         
  ISBN                 8   0.0%       7   87.5%      90    90.0     0.0         
  ID NUMBER           51   0.1%      25   49.0%       1     1.0     0.0         
  PERIODICAL         658   1.9%     172   26.1%       6   191.2  1336.9         
  EXACT PE           132   0.4%      26   19.7%       4    76.0   273.4         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      412   1.2%     112   27.2%      17   358.9  1932.7         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,243  10.2%   1,018   31.4%       6   147.7   880.5         
  Single          28,597  89.8%   6,953   24.3%      20   641.6  6795.6         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS           54  88.5%      18   33.3%       2    12.1    29.7         
  EXACT THESAURUS      7  11.5%       3   42.9%       1     1.3     0.5         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.4%               
  SHORT                                                     86.6%               
  LONG                                                       1.8%               
  TAGS                                                       0.5%               
  FIELDS                                                     2.7%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.6%               
  COMMENTS                                                   0.0%               
  Other                                                      2.4%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        42.4%                   
  2. First word of command is invalid                   29.1%                   
  3. FIND command with invalid index name                7.5%                   
  4. DISPLAY command contains invalid word               2.9%                   
  5. PS command - no previous screen                     1.7%                   
  6. DISPLAY command-record numbers too large            1.3%                   
  7. NS of SHOW/EXP command-no next screen               1.3%                   
  8. Search term missing from search command             1.3%                   
  9. Valid command at an inappropriate time              1.2%                   
 10. Invalid SET DB INS command issued                   1.0%                   
 11. All others                                         10.4%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. FIND (INSPEC DBS)                                  13.9%                   
  2. INSPEC DATABASES                                   12.2%                   
  3. GUIDE (INSPEC DBS)                                  9.6%                   
  4. INSPEC BACKFILES                                    7.5%                   
  5. LOCATE (INS/PSY DBS)                                7.3%                   
  6. INDEXES (INSPEC DBS)                                5.2%                   
  7. Unrecognized term                                   4.5%                   
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      4.0%                   
  9. DATABASES                                           3.5%                   
 10. MAIL                                                3.4%                   
 11. All others                                         28.9%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 24.4%                   
  2. First word of command is invalid                   12.8%                   
  3. FIND command with invalid index name                7.2%                   
  4. FIND command with zero results                      6.9%                   
  5. DISPLAY command - middle of >1 screen               5.6%                   
  6. DISPLAY command-first of >1 screen                  5.3%                   
  7. FIND command retrieves >1 book                      5.2%                   
  8. NS command - no next screen                         4.0%                   
  9. DISPLAY command - last of >1 screen                 3.9%                   
 10. DISPLAY command-complete in one screen              3.5%                   
 11. All others                                         21.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            62.2%                   
  2. MAIL STATUS                                         9.9%                   
  3. SEARCH                                              7.6%                   
  4. SETTINGS (INS/PSY DBS)                              4.3%                   
  5. GLOSSARY                                            3.6%                   
  6. SYSTEM NEWS                                         2.5%                   
  7. INSPEC NEWS                                         2.3%                   
  8. INSPEC LOADING STATISTICS                           1.5%                   
  9. LIBRARY LOCATIONS                                   1.3%                   
 10. SYSTEM5 NEWS                                        0.8%                   
 11. All others                                          4.1%