MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 07/01/99 through 07/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 192               2,317               2,509            
Davis                    432                  65                 497            
Irvine                 1,030                   0               1,030            
Los Angeles              199               1,750               1,949            
Riverside                 40                 159                 199            
San Diego                311                 847               1,158            
San Francisco            103                   0                 103            
Santa Barbara            235                 840               1,075            
Santa Cruz                89                 198                 287            
Lawrence Berkeley          0                 501                 501            
Lawrence Livermore         0                 946                 946            
Los Alamos                 0                   0                   0            
Other - UC                56                 171                 227            
Other-Network UC         n/a               1,842               1,842            
                     _______              ______               _____            
                       2,687               9,636              12,323            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)             7,537           19,133                158,573         
INS90                     1,737            3,211                 19,973         
INS85                     1,202            2,215                 14,222         
INS80                       998            1,984                 12,713         
INS69                       849            2,000                 16,210         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              295              864                  5,034         
     2-4  a.m.              174              544                  4,069         
     4-6  a.m.              251              561                  3,616         
     6-8  a.m.              402              888                  6,188         
     8-10 a.m.            1,277            2,830                 19,214         
    10-12 a.m.            2,084            4,454                 31,919         
    12-2  p.m.            2,109            4,820                 39,634         
     2-4  p.m.            2,449            5,682                 42,549         
     4-6  p.m.            1,978            4,397                 37,209         
     6-8  p.m.              631            1,713                 17,097         
     8-10 p.m.              373              920                  8,062         
    10-12 p.m.              300              870                  7,100         
    __________       __________       __________      _________________         
        Total:           12,323           28,543                221,691         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 377               5,323               5,700            
Davis                  1,200                 118               1,318            
Irvine                 2,466                   0               2,466            
Los Angeles              560               4,048               4,608            
Riverside                 99                 458                 557            
San Diego                719               2,076               2,795            
San Francisco            229                   0                 229            
Santa Barbara            475               1,847               2,322            
Santa Cruz               210                 446                 656            
Lawrence Berkeley          0               1,123               1,123            
Lawrence Livermore         0               2,248               2,248            
Los Alamos                 0                   0                   0            
Other - UC                52                 412                 464            
Other-Network UC         n/a               4,057               4,057            
                     _______              ______               _____            
                       6,387              22,156              28,543            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               2,486              39,181              41,667            
Davis                  8,644                 429               9,073            
Irvine                21,100                   0              21,100            
Los Angeles            6,345              39,850              46,195            
Riverside                517               2,836               3,353            
San Diego              4,047              15,479              19,526            
San Francisco          1,911                   0               1,911            
Santa Barbara          2,374              13,541              15,915            
Santa Cruz             2,026               3,198               5,224            
Lawrence Berkeley          0              10,972              10,972            
Lawrence Livermore         0              22,444              22,444            
Los Alamos                 0                   0                   0            
Other - UC                85               1,953               2,038            
Other-Network UC         n/a              22,273              22,273            
                     _______              ______               _____            
                      49,535             172,156             221,691            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.0                
  Standard deviation in seconds                              4.6                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     7:14                
Average session length (minutes:seconds)                   12:10                
Longest session recorded (minutes:seconds)                353:15                
Average number of searches completed per session             2.3                
Retrievals per search - median                               6.0                
Retrievals per search - average                            385.1                
Retrievals per search - standard deviation                5428.1                
Percent of searches completed with 0 results                26.2%               
                                                                                
Percent of searches entered that are long                    4.4%               
Percent of long searches completed                                              
  (includes partial results)                                60.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            26,228          31.1%         
  DISPLAY (excluding automatic displays)          30,204          35.8%         
  BROWSE                                              22           0.0%         
  SELECT                                               8           0.0%         
  HELP                                               871           1.0%         
  EXPLAIN                                          1,421           1.7%         
  SET/RESET                                        7,168           8.5%         
  SHOW                                               293           0.3%         
  ADD ON (AND, OR, AND NOT)                        2,312           2.7%         
  LOGON or LOGOFF                                 10,993          13.0%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,190           1.4%         
  USE                                                 83           0.1%         
  OTHER                                            3,495           4.1%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 12,362  43.8%   2,952   23.9%      14    66.5   282.9         
  TITLE WORD       5,560  19.7%   2,151   38.7%       6    77.1   376.5         
  EXACT TITLE         90   0.3%      62   68.9%       1     3.8     6.2         
  JOURNAL            748   2.6%     310   41.4%      36  1328.6  5923.3         
  EXACT JOURNAL      140   0.5%      49   35.0%     139  1681.0  4965.6         
  SUBJECT          1,401   5.0%     469   33.5%      22   368.7  1227.5         
  EXACT SUBJECT      107   0.4%      17   15.9%       8   796.3  2633.7         
  THESAURUS           51   0.2%      11   21.6%      68  1188.8  2312.2         
  EXACT THESAURUS     10   0.0%       3   30.0%     490   888.3  1226.8         
  KEYWORD          5,858  20.7%     991   16.9%      34  1177.2  8050.2         
  SUBFILE              5   0.0%       1   20.0%      13    20.8    19.9         
  FORM                81   0.3%      16   19.8%      26   213.3   486.5         
  DATE               559   2.0%     111   19.9%       8   224.3   705.3         
  ADDED               29   0.1%      10   34.5%      16    46.9   102.4         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  AUTHOR AFFIL.      301   1.1%      69   22.9%      22   220.6   915.7         
  CONFERENCE         123   0.4%      67   54.5%      73   464.8  1227.8         
  LANGUAGE             1   0.0%       0    0.0%     139   139.0     0.0         
  CHEMICAL NAME      140   0.5%      79   56.4%       6   305.5  1572.7         
  ISSN                 5   0.0%       2   40.0%      52    62.7    34.3         
  ISBN                 4   0.0%       2   50.0%      69    68.5    24.7         
  ID NUMBER           11   0.0%       0    0.0%       1     1.0     0.0         
  PERIODICAL         524   1.9%     131   25.0%       6   114.6   877.1         
  EXACT PE           108   0.4%      23   21.3%       3    11.6    22.2         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       16   0.1%       0    0.0%      83  3389.3  7945.8         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         2,403   9.3%     811   33.7%       6   123.9   602.9         
  Single          23,375  90.7%   5,888   25.2%      17   442.4  4422.3         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS           22   100%      11   50.0%       1     1.9     2.4         
  EXACT THESAURUS      0   0.0%       0    0.0%       0     0.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.6%               
  SHORT                                                     88.0%               
  LONG                                                       1.7%               
  TAGS                                                       0.3%               
  FIELDS                                                     3.3%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.7%               
  COMMENTS                                                   0.0%               
  Other                                                      1.4%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        45.8%                   
  2. First word of command is invalid                   27.6%                   
  3. FIND command with invalid index name                6.8%                   
  4. DISPLAY command contains invalid word               2.6%                   
  5. Search term missing from search command             1.5%                   
  6. PS command - no previous screen                     1.3%                   
  7. NS of SHOW/EXP command-no next screen               1.2%                   
  8. Valid command at an inappropriate time              1.2%                   
  9. DISPLAY command - no FIND results                   1.0%                   
 10. DISPLAY command-record numbers too large            1.0%                   
 11. All others                                          9.9%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. FIND (INSPEC DBS)                                  13.8%                   
  2. INSPEC DATABASES                                   13.7%                   
  3. GUIDE (INSPEC DBS)                                  9.6%                   
  4. INSPEC BACKFILES                                    7.5%                   
  5. LOCATE (INS/PSY DBS)                                6.4%                   
  6. INDEXES (INSPEC DBS)                                5.4%                   
  7. Unrecognized term                                   5.2%                   
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      4.4%                   
  9. DATABASES                                           4.2%                   
 10. DISPLAY (INS/PSY DBS)                               3.2%                   
 11. All others                                         26.5%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 25.5%                   
  2. First word of command is invalid                   13.0%                   
  3. FIND command with zero results                      7.3%                   
  4. NS command - no next screen                         6.0%                   
  5. DISPLAY command - middle of >1 screen               5.2%                   
  6. FIND command with invalid index name                5.1%                   
  7. FIND command retrieves >1 book                      5.0%                   
  8. DISPLAY command - last of >1 screen                 4.9%                   
  9. DISPLAY command-first of >1 screen                  4.9%                   
 10. DISPLAY command-complete in one screen              4.5%                   
 11. All others                                         18.7%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            56.7%                   
  2. MAIL STATUS                                        13.1%                   
  3. SEARCH                                             10.7%                   
  4. INSPEC NEWS                                         8.2%                   
  5. SYSTEM NEWS                                         2.1%                   
  6. SETTINGS (INS/PSY DBS)                              1.7%                   
  7. GLOSSARY                                            1.4%                   
  8. DATABASES                                           1.4%                   
  9. INSPEC LOADING STATISTICS                           1.0%                   
 10. MAIL SETTINGS                                       0.7%                   
 11. All others                                          3.1%