MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 08/01/99 through 08/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 170               2,356               2,526            
Davis                    326                  40                 366            
Irvine                   753                   0                 753            
Los Angeles               91               1,487               1,578            
Riverside                 53                  92                 145            
San Diego                221               1,254               1,475            
San Francisco            143                   0                 143            
Santa Barbara            222                 912               1,134            
Santa Cruz               109                 212                 321            
Lawrence Berkeley          0                 511                 511            
Lawrence Livermore         0                 592                 592            
Los Alamos                 0                  13                  13            
Other - UC                 6                 217                 223            
Other-Network UC         n/a               1,602               1,602            
                     _______              ______               _____            
                       2,094               9,288              11,382            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)             7,083           17,587                147,534         
INS90                     1,634            3,104                 21,798         
INS85                     1,073            1,896                 12,431         
INS80                       857            1,573                  8,657         
INS69                       735            1,585                 11,941         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              252              652                  7,522         
     2-4  a.m.              196              375                  3,975         
     4-6  a.m.              122              336                  2,681         
     6-8  a.m.              317              740                  5,831         
     8-10 a.m.            1,066            2,593                 16,099         
    10-12 a.m.            1,957            4,271                 28,477         
    12-2  p.m.            1,862            4,181                 36,980         
     2-4  p.m.            2,459            5,349                 44,446         
     4-6  p.m.            1,736            3,878                 26,421         
     6-8  p.m.              601            1,529                 13,109         
     8-10 p.m.              484            1,072                 11,496         
    10-12 p.m.              330              769                  5,324         
    __________       __________       __________      _________________         
        Total:           11,382           25,745                202,361         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 397               5,494               5,891            
Davis                    834                  78                 912            
Irvine                 2,014                   0               2,014            
Los Angeles              186               3,291               3,477            
Riverside                143                 255                 398            
San Diego                584               2,624               3,208            
San Francisco            414                   0                 414            
Santa Barbara            469               2,106               2,575            
Santa Cruz               220                 427                 647            
Lawrence Berkeley          0               1,099               1,099            
Lawrence Livermore         0               1,605               1,605            
Los Alamos                 0                  64                  64            
Other - UC                24                 510                 534            
Other-Network UC         n/a               2,907               2,907            
                     _______              ______               _____            
                       5,285              20,460              25,745            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               2,820              46,668              49,488            
Davis                  6,119                 153               6,272            
Irvine                16,434                   0              16,434            
Los Angeles            1,049              30,323              31,372            
Riverside                474               1,834               2,308            
San Diego              3,131              19,002              22,133            
San Francisco          2,340                   0               2,340            
Santa Barbara          3,357              18,991              22,348            
Santa Cruz             1,284               3,292               4,576            
Lawrence Berkeley          0              11,736              11,736            
Lawrence Livermore         0              16,204              16,204            
Los Alamos                 0                 496                 496            
Other - UC                10               3,463               3,473            
Other-Network UC         n/a              13,181              13,181            
                     _______              ______               _____            
                      37,018             165,343             202,361            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.1                
  Standard deviation in seconds                              5.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.4                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     8:14                
Average session length (minutes:seconds)                   11:55                
Longest session recorded (minutes:seconds)                220:06                
Average number of searches completed per session             2.2                
Retrievals per search - median                               6.0                
Retrievals per search - average                            454.3                
Retrievals per search - standard deviation                7088.3                
Percent of searches completed with 0 results                26.1%               
                                                                                
Percent of searches entered that are long                    5.0%               
Percent of long searches completed                                              
  (includes partial results)                                67.1%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            23,456          31.0%         
  DISPLAY (excluding automatic displays)          26,957          35.6%         
  BROWSE                                              26           0.0%         
  SELECT                                               1           0.0%         
  HELP                                               810           1.1%         
  EXPLAIN                                          1,185           1.6%         
  SET/RESET                                        6,766           8.9%         
  SHOW                                               285           0.4%         
  ADD ON (AND, OR, AND NOT)                        2,289           3.0%         
  LOGON or LOGOFF                                  9,881          13.1%         
  COMMENT                                              0           0.0%         
  SAVE                                               938           1.2%         
  USE                                                 48           0.1%         
  OTHER                                            3,097           4.1%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 11,954  46.3%   2,819   23.6%      14    64.7   261.7         
  TITLE WORD       4,887  18.9%   1,909   39.1%       6    89.7   625.2         
  EXACT TITLE         91   0.4%      51   56.0%       1    34.7   113.0         
  JOURNAL            703   2.7%     268   38.1%      49  1932.4  7841.2         
  EXACT JOURNAL      153   0.6%      70   45.8%     101   456.6   739.7         
  SUBJECT          1,171   4.5%     446   38.1%      22   337.3  1091.1         
  EXACT SUBJECT       50   0.2%       8   16.0%      55  1683.6  3637.0         
  THESAURUS           51   0.2%      14   27.4%      40  1334.0  2517.4         
  EXACT THESAURUS     16   0.1%       1    6.3%      31   660.2  1538.2         
  KEYWORD          4,606  17.8%     807   17.5%      30  1274.8  8963.4         
  SUBFILE             27   0.1%       2    7.4%      16    34.3    40.2         
  FORM               176   0.7%      25   14.2%      15   549.8  5042.9         
  DATE               868   3.4%     158   18.2%       6    47.8   171.8         
  ADDED               30   0.1%      13   43.3%      13    60.9   143.8         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  AUTHOR AFFIL.      246   1.0%      62   25.2%      25   418.4  1755.9         
  CONFERENCE         165   0.6%      68   41.2%      89   973.3  3834.1         
  LANGUAGE            31   0.1%       1    3.2%      29    62.8    69.6         
  CHEMICAL NAME       47   0.2%      19   40.4%      16   259.3   925.7         
  ISSN                 3   0.0%       1   33.3%   2,517  2516.5  3093.6         
  ISBN                 4   0.0%       0    0.0%      35    72.5    82.2         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL         460   1.8%     104   22.6%       6   194.2  1225.3         
  EXACT PE            53   0.2%       8   15.1%       3    50.9   200.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       32   0.1%       1    3.1%      59  1233.5  3497.6         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         2,663  11.5%     848   31.8%       6    84.0   595.8         
  Single          20,398  88.4%   5,140   25.2%      17   463.0  4761.4         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS           23  88.5%       7   30.4%       1     2.5     2.6         
  EXACT THESAURUS      3  11.5%       1   33.3%       1     1.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.9%               
  SHORT                                                     86.9%               
  LONG                                                       2.0%               
  TAGS                                                       0.5%               
  FIELDS                                                     4.2%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.4%               
  COMMENTS                                                   0.0%               
  Other                                                      1.1%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        45.7%                   
  2. First word of command is invalid                   26.7%                   
  3. FIND command with invalid index name                6.4%                   
  4. DISPLAY command contains invalid word               2.9%                   
  5. PS command - no previous screen                     1.7%                   
  6. NS of SHOW/EXP command-no next screen               1.5%                   
  7. Search term missing from search command             1.3%                   
  8. DISPLAY command - no FIND results                   1.3%                   
  9. Valid command at an inappropriate time              1.2%                   
 10. DISPLAY command-record numbers too large            1.0%                   
 11. All others                                         10.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. INSPEC DATABASES                                   15.4%                   
  2. FIND (INSPEC DBS)                                  13.1%                   
  3. GUIDE (INSPEC DBS)                                  7.6%                   
  4. INSPEC BACKFILES                                    7.4%                   
  5. INDEXES (INSPEC DBS)                                7.4%                   
  6. LOCATE (INS/PSY DBS)                                7.2%                   
  7. DATABASES                                           5.1%                   
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      3.9%                   
  9. Unrecognized term                                   3.9%                   
 10. MAIL                                                2.9%                   
 11. All others                                         26.2%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 25.6%                   
  2. First word of command is invalid                   13.7%                   
  3. NS command - no next screen                         6.1%                   
  4. FIND command with invalid index name                5.6%                   
  5. DISPLAY command - middle of >1 screen               5.3%                   
  6. FIND command with zero results                      5.0%                   
  7. DISPLAY command - last of >1 screen                 4.9%                   
  8. DISPLAY command-first of >1 screen                  4.7%                   
  9. DISPLAY command-complete in one screen              3.5%                   
 10. FIND command retrieves >1 book                      3.2%                   
 11. All others                                         22.6%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            59.1%                   
  2. SEARCH                                              9.1%                   
  3. INSPEC NEWS                                         7.7%                   
  4. MAIL STATUS                                         6.9%                   
  5. SETTINGS (INS/PSY DBS)                              5.1%                   
  6. SYSTEM NEWS                                         1.5%                   
  7. INSPEC LOADING STATISTICS                           1.1%                   
  8. GLOSSARY                                            1.1%                   
  9. TEN-YEAR DATABASE NEWS                              1.1%                   
 10. DATABASES                                           1.1%                   
 11. All others                                          6.2%