MELVYL INSPEC DATABASES TELNET STATISTICS                          
               Time period: 11/01/99 through 11/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 350               3,515               3,865            
Davis                    363                  48                 411            
Irvine                   899                   0                 899            
Los Angeles               97               1,419               1,516            
Riverside                 70                 109                 179            
San Diego                294               1,293               1,587            
San Francisco            123                   0                 123            
Santa Barbara            192               1,336               1,528            
Santa Cruz               185                 302                 487            
Lawrence Berkeley          0                 452                 452            
Lawrence Livermore         0                 733                 733            
Los Alamos                 0                   0                   0            
Other - UC                12                 376                 388            
Other-Network UC         n/a               2,202               2,202            
                     _______              ______               _____            
                       2,585              11,785              14,370            
                                                                                
                                                                                
Relative use of INSPEC databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
INS (current)             8,832           22,243                204,849         
INS90                     2,002            3,606                 32,858         
INS85                     1,342            2,355                 21,340         
INS80                     1,096            1,917                 19,165         
INS69                     1,098            2,262                 53,578         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              322              773                  5,812         
     2-4  a.m.              245              564                  4,218         
     4-6  a.m.              213              551                  4,484         
     6-8  a.m.              406              994                 14,182         
     8-10 a.m.            1,510            3,297                 38,300         
    10-12 a.m.            2,478            5,566                 53,751         
    12-2  p.m.            2,159            4,738                 32,319         
     2-4  p.m.            2,693            6,036                 61,108         
     4-6  p.m.            2,075            4,939                 44,042         
     6-8  p.m.            1,237            2,300                 52,746         
     8-10 p.m.              610            1,547                 12,113         
    10-12 p.m.              422            1,078                  8,715         
    __________       __________       __________      _________________         
        Total:           14,370           32,383                331,790         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 864               8,208               9,072            
Davis                    931                 103               1,034            
Irvine                 2,306                   0               2,306            
Los Angeles              210               3,079               3,289            
Riverside                140                 284                 424            
San Diego                918               3,260               4,178            
San Francisco            260                   0                 260            
Santa Barbara            453               2,317               2,770            
Santa Cruz               475                 785               1,260            
Lawrence Berkeley          0                 926                 926            
Lawrence Livermore         0               1,763               1,763            
Los Alamos                 0                   0                   0            
Other - UC                70                 926                 996            
Other-Network UC         n/a               4,105               4,105            
                     _______              ______               _____            
                       6,627              25,756              32,383            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               5,007              61,573              66,580            
Davis                  7,100                 286               7,386            
Irvine                19,916                   0              19,916            
Los Angeles            1,938              31,074              33,012            
Riverside                705               2,866               3,571            
San Diego              4,866              21,480              26,346            
San Francisco          1,539                   0               1,539            
Santa Barbara          3,750             106,724             110,474            
Santa Cruz             3,292               5,922               9,214            
Lawrence Berkeley          0               9,931               9,931            
Lawrence Livermore         0              13,298              13,298            
Los Alamos                 0                   0                   0            
Other - UC               331               6,536               6,867            
Other-Network UC         n/a              23,656              23,656            
                     _______              ______               _____            
                      48,444             283,346             331,790            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.3                
  Standard deviation in seconds                              6.6                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  INSPEC Databases Detailed Statistics                                       
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     6:59                
Average session length (minutes:seconds)                   11:26                
Longest session recorded (minutes:seconds)                336:12                
Average number of searches completed per session             2.2                
Retrievals per search - median                               6.0                
Retrievals per search - average                            567.3                
Retrievals per search - standard deviation                7386.2                
Percent of searches completed with 0 results                26.3%               
                                                                                
Percent of searches entered that are long                    4.2%               
Percent of long searches completed                                              
  (includes partial results)                                65.1%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            29,527          30.9%         
  DISPLAY (excluding automatic displays)          32,951          34.5%         
  BROWSE                                               8           0.0%         
  SELECT                                               1           0.0%         
  HELP                                             1,106           1.2%         
  EXPLAIN                                          1,705           1.8%         
  SET/RESET                                        8,048           8.4%         
  SHOW                                               385           0.4%         
  ADD ON (AND, OR, AND NOT)                        2,856           3.0%         
  LOGON or LOGOFF                                 13,347          14.0%         
  COMMENT                                              0           0.0%         
  SAVE                                             1,614           1.7%         
  USE                                                 57           0.1%         
  OTHER                                            3,929           4.1%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 13,668  42.2%   3,299   24.1%      15    69.8   265.0         
  TITLE WORD       5,567  17.2%   2,227   40.0%       7    75.3   605.9         
  EXACT TITLE        141   0.4%      85   60.3%       2    28.2    88.7         
  JOURNAL            847   2.6%     360   42.5%      82  2358.2  8196.3         
  EXACT JOURNAL      442   1.4%     148   33.5%     145   791.6  3991.1         
  SUBJECT          1,529   4.7%     499   32.6%      20   360.8  1580.1         
  EXACT SUBJECT       70   0.2%      18   25.7%      24  1875.1  3903.9         
  THESAURUS           32   0.1%       6   18.8%      17  2206.2  3703.5         
  EXACT THESAURUS     35   0.1%       9   25.7%     145   265.8   386.0         
  KEYWORD          7,294  22.5%   1,434   19.7%      30  1907.0 13619.1         
  SUBFILE             31   0.1%       4   12.9%      12  1450.3  7375.6         
  FORM               169   0.5%      43   25.4%      17   120.6   389.0         
  DATE             1,000   3.1%     317   31.7%      20   129.3   688.8         
  ADDED               49   0.2%      26   53.1%       8    11.7    12.5         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  AUTHOR AFFIL.      353   1.1%     103   29.2%      13   158.4   579.4         
  CONFERENCE         166   0.5%      65   39.2%     150  7432.2 37947.9         
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0         
  CHEMICAL NAME      121   0.4%      43   35.5%      19   330.2  1012.1         
  ISSN                 6   0.0%       3   50.0%   1,262  1075.3   986.3         
  ISBN                10   0.0%       2   20.0%     138   152.3   133.0         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL         697   2.2%     152   21.8%       8   253.5  1554.1         
  EXACT PE           106   0.3%      22   20.8%       4    12.6    23.6         
  RPE                  1   0.0%       1    100%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       25   0.1%      12   48.0%      18    27.7    37.9         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,179  10.9%   1,195   37.6%       7   157.2  1385.1         
  Single          25,875  89.1%   6,440   24.9%      18   748.3  8143.4         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  THESAURUS            8   100%       3   37.5%       4     3.6     2.1         
  EXACT THESAURUS      0   0.0%       0    0.0%       0     0.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.6%               
  SHORT                                                     87.1%               
  LONG                                                       1.7%               
  TAGS                                                       0.8%               
  FIELDS                                                     3.5%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                3.0%               
  COMMENTS                                                   0.0%               
  Other                                                      1.4%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.9%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        43.9%                   
  2. First word of command is invalid                   25.8%                   
  3. FIND command with invalid index name                6.8%                   
  4. DISPLAY command - no FIND results                   3.0%                   
  5. DISPLAY command contains invalid word               2.4%                   
  6. PS command - no previous screen                     2.0%                   
  7.                                      461            1.9%                   
  8. NS of SHOW/EXP command-no next screen               1.4%                   
  9. Search term missing from search command             1.4%                   
 10. Valid command at an inappropriate time              1.1%                   
 11. All others                                         10.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. FIND (INSPEC DBS)                                  13.6%                   
  2. INSPEC DATABASES                                   12.7%                   
  3. GUIDE (INSPEC DBS)                                  9.9%                   
  4. INSPEC BACKFILES                                    9.5%                   
  5. LOCATE (INS/PSY DBS)                                6.1%                   
  6. COMMANDS (INS/PSY/ABI/BIO DBS)                      5.4%                   
  7. INDEXES (INSPEC DBS)                                5.4%                   
  8. Unrecognized term                                   4.5%                   
  9. DATABASES                                           4.1%                   
 10. MAIL                                                2.9%                   
 11. All others                                         25.8%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 26.1%                   
  2. First word of command is invalid                   14.7%                   
  3. FIND command with zero results                      7.1%                   
  4. DISPLAY command - middle of >1 screen               6.1%                   
  5. FIND command with invalid index name                5.8%                   
  6. NS command - no next screen                         5.3%                   
  7. FIND command retrieves >1 book                      5.0%                   
  8. DISPLAY command-first of >1 screen                  4.0%                   
  9. DISPLAY command-complete in one screen              3.6%                   
 10. DISPLAY command - last of >1 screen                 3.4%                   
 11. All others                                         19.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            63.9%                   
  2. MAIL STATUS                                         9.8%                   
  3. SEARCH                                              8.4%                   
  4. GLOSSARY                                            3.2%                   
  5. SETTINGS (INS/PSY DBS)                              2.9%                   
  6. INSPEC NEWS                                         2.6%                   
  7. INSPEC LOADING STATISTICS                           1.6%                   
  8. SYSTEM NEWS                                         1.3%                   
  9. UPDATE                                              1.3%                   
 10. DATABASES                                           1.3%                   
 11. All others                                          3.7%