MELVYL INSPEC DATABASES TELNET STATISTICS
               Time period: 04/01/00 through 04/30/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Zero results may indicate no access to the database

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 168               2,513               2,681
Davis                    296                  23                 319
Irvine                   486                   0                 486
Los Angeles               77               1,075               1,152
Riverside                 39                 111                 150
San Diego                323               1,434               1,757
San Francisco             91                   0                  91
Santa Barbara            129                 502                 631
Santa Cruz                45                 182                 227
Lawrence Berkeley          0                 369                 369
Lawrence Livermore         0                 341                 341
Los Alamos                 0                   0                   0
Other - UC                17                 339                 356
Other-Network UC         n/a               1,476               1,476
                     _______              ______               _____
                       1,671               8,365              10,036


Relative use of INSPEC databases:

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       _________     _____________    _________________
INS (current)             6,399           15,287                146,359
INS90                     1,542            2,839                 16,305
INS85                       883            1,619                  9,196
INS80                       641            1,221                  5,419
INS69                       571            1,233                  9,473


Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              380              862                  6,699
     2-4  a.m.              212              547                  3,168
     4-6  a.m.              163              352                  2,462
     6-8  a.m.              347              752                  4,801
     8-10 a.m.              944            1,987                 13,739
    10-12 a.m.            1,552            3,556                 26,117
    12-2  p.m.            1,540            3,493                 31,678
     2-4  p.m.            1,768            3,838                 35,855
     4-6  p.m.            1,503            3,235                 25,953
     6-8  p.m.              756            1,567                 20,007
     8-10 p.m.              495            1,160                  8,160
    10-12 p.m.              376              850                  8,113
    __________       __________       __________      _________________
        Total:           10,036           22,199                186,752

1.2  FIND commands
__________________

Zero results may indicate no access to the database

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 374               5,586               5,960
Davis                    729                  68                 797
Irvine                 1,061                   0               1,061
Los Angeles              150               2,607               2,757
Riverside                 79                 253                 332
San Diego                992               2,827               3,819
San Francisco            240                   0                 240
Santa Barbara            324                 985               1,309
Santa Cruz               101                 443                 544
Lawrence Berkeley          0                 900                 900
Lawrence Livermore         0                 797                 797
Los Alamos                 0                   0                   0
Other - UC                30                 939                 969
Other-Network UC         n/a               2,714               2,714
                     _______              ______               _____
                       4,080              18,119              22,199

1.3  Records displayed
______________________

Zero results may indicate no access to the database

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley               2,577              67,714              70,291
Davis                  4,912               1,212               6,124
Irvine                 9,870                   0               9,870
Los Angeles            1,268              20,812              22,080
Riverside                424               1,378               1,802
San Diego              3,828              19,490              23,318
San Francisco          1,318                   0               1,318
Santa Barbara          1,829              12,066              13,895
Santa Cruz               531               2,413               2,944
Lawrence Berkeley          0               7,400               7,400
Lawrence Livermore         0               6,052               6,052
Los Alamos                 0                   0                   0
Other - UC             1,111               6,593               7,704
Other-Network UC         n/a              13,954              13,954
                     _______              ______               _____
                      27,668             159,084             186,752

1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         1.2
  Standard deviation in seconds                              5.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              0.1


2.0  INSPEC Databases Detailed Statistics
_________________________________________

Median session length (minutes:seconds)                     7:12
Average session length (minutes:seconds)                   11:58
Longest session recorded (minutes:seconds)                378:56
Average number of searches completed per session             2.2
Retrievals per search - median                               7.0
Retrievals per search - average                            563.3
Retrievals per search - standard deviation                7842.7
Percent of searches completed with 0 results                25.6%

Percent of searches entered that are long                    4.5%
Percent of long searches completed
  (includes partial results)                                65.7%

Commands entered, by type, excluding errors:
                                                   Total     Percentage
                                              __________     __________
  FIND                                            20,127          30.1%
  DISPLAY (excluding automatic displays)          23,439          35.1%
  BROWSE                                              40           0.1%
  SELECT                                              48           0.1%
  HELP                                               834           1.2%
  EXPLAIN                                          1,122           1.7%
  SET/RESET                                        5,602           8.4%
  SHOW                                               268           0.4%
  ADD ON (AND, OR, AND NOT)                        2,050           3.1%
  LOGON or LOGOFF                                  9,445          14.1%
  COMMENT                                              2           0.0%
  SAVE                                               995           1.5%
  USE                                                 26           0.0%
  OTHER                                            2,856           4.3%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  9,606  43.9%   2,133   22.2%      14    67.3   254.6
  TITLE WORD       4,545  20.8%   1,746   38.4%       9   206.6  3074.4
  EXACT TITLE         92   0.4%      65   70.6%       1    24.8    85.7
  JOURNAL            757   3.5%     256   33.8%     136  2979.6 10179.0
  EXACT JOURNAL      163   0.7%      73   44.8%     117  1362.5  3025.5
  SUBJECT            755   3.4%     195   25.8%      24  1097.9  6937.9
  EXACT SUBJECT       38   0.2%       7   18.4%      13  2038.6  4204.6
  THESAURUS          101   0.5%      19   18.8%     413  2351.9  3599.2
  EXACT THESAURUS     49   0.2%       4    8.2%     570  1062.0  1451.2
  KEYWORD          4,272  19.5%     792   18.5%      29  1939.9 15379.9
  SUBFILE             36   0.2%       8   22.2%       4    44.7   176.4
  FORM                83   0.4%       4    4.8%      20   129.6   247.3
  DATE               419   1.9%      98   23.4%      22   132.1   445.9
  ADDED               29   0.1%      16   55.2%       8     9.9     8.8
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0
  AUTHOR AFFIL.      289   1.3%      81   28.0%      19  1027.9  4986.6
  CONFERENCE         136   0.6%      59   43.4%     122  2079.5  8336.7
  LANGUAGE            31   0.1%       6   19.4%       4    32.4    59.6
  CHEMICAL NAME       64   0.3%      23   35.9%      18   280.1  1016.6
  ISSN                 3   0.0%       3    100%       0     0.0     0.0
  ISBN                 3   0.0%       1   33.3%     172   172.0   185.3
  ID NUMBER            2   0.0%       0    0.0%       1     1.0     0.0
  PERIODICAL         347   1.6%      70   20.2%       6   212.2  1240.1
  EXACT PE            52   0.2%      14   26.9%       4    24.0    52.6
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes       23   0.1%      10   43.5%      12   627.8  1710.0

                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple         2,048  10.4%     651   31.8%       7   192.2  1708.4
  Single          17,728  89.6%   4,360   24.6%      19   773.3  8410.6

BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.
                  ______ _______ ______ _______  ______ _______ _______
  By index:
  THESAURUS           39  97.5%       6   15.4%       5     6.7    10.5
  EXACT THESAURUS      1   2.5%       0    0.0%       1     1.0     0.0



DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     3.5%
  SHORT                                                     85.8%
  LONG                                                       2.1%
  TAGS                                                       0.5%
  FIELDS                                                     4.5%
  BROWSE REVIEW                                              0.0%
  BROWSE LONG                                                0.0%
  PERIODICALS                                                2.3%
  COMMENTS                                                   0.0%
  Other                                                      1.3%

2.2  Error, EXPLAIN and HELP statistics
_______________________________________

Percent of commands that contained errors               10.3%

Ten most frequent errors:
  1. NS command - no next screen                        40.9%
  2. First word of command is invalid                   27.8%
  3. FIND command with invalid index name                6.7%
  4. DISPLAY command contains invalid word               2.6%
  5. PS command - no previous screen                     1.6%
  6. Search term missing from search command             1.4%
  7. DISPLAY command - no FIND results                   1.3%
  8. Valid command at an inappropriate time              1.3%
  9. NS of SHOW/EXP command-no next screen               1.2%
 10. DISPLAY command-record numbers too large            1.0%
 11. All others                                         14.0%

Ten most frequent EXPLAIN requests:
  1. INSPEC DATABASES                                   15.4%
  2. FIND (INSPEC DBS)                                  12.7%
  3. GUIDE (INSPEC DBS)                                  9.0%
  4. LOCATE (INS/PSY DBS)                                6.6%
  5. INSPEC BACKFILES                                    6.4%
  6. INDEXES (INSPEC DBS)                                5.3%
  7. DATABASES                                           4.8%
  8. Unrecognized term                                   4.1%
  9. MAIL                                                3.8%
 10. COMMANDS (INS/PSY/ABI/BIO DBS)                      3.7%
 11. All others                                         28.0%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 24.2%
  2. First word of command is invalid                   13.1%
  3. DISPLAY command-first of >1 screen                  7.0%
  4. FIND command with zero results                      5.5%
  5. DISPLAY command - middle of >1 screen               5.3%
  6. FIND command with invalid index name                5.0%
  7. FIND command retrieves >1 book                      4.5%
  8. DISPLAY command-complete in one screen              3.5%
  9. NS command - no next screen                         3.2%
 10. DISPLAY command - last of >1 screen                 3.1%
 11. All others                                         25.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            36.6%
  2. MAIL STATUS                                        18.1%
  3. SEARCH                                             14.6%
  4. INSPEC NEWS                                         7.5%
  5. INSPEC LOADING STATISTICS                           5.5%
  6. GLOSSARY                                            4.7%
  7. MAIL SETTINGS                                       4.3%
  8. SETTINGS (INS/PSY DBS)                              2.0%
  9. SYSTEM NEWS                                         1.6%
 10. GLOSSARY A                                          0.8%
 11. All others                                          4.3%
INSmm/dd ins      MELVYL INSPEC DATABASES TELNET STATISTICS (weekly)