MELVYL INSPEC DATABASES TELNET STATISTICS
               Time period: 11/01/00 through 11/30/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Zero results may indicate no access to the database

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  45               2,106               2,151
Davis                    222                  18                 240
Irvine                   385                   0                 385
Los Angeles              101                 864                 965
Riverside                 19                  57                  76
San Diego                352                 826               1,178
San Francisco             73                   0                  73
Santa Barbara            103                 369                 472
Santa Cruz                20                 152                 172
Lawrence Berkeley          0                 276                 276
Lawrence Livermore         0                 174                 174
Los Alamos                 0                   0                   0
Other - UC                13                 238                 251
Other-Network UC         n/a               1,424               1,424
                     _______              ______               _____
                       1,333               6,504               7,837


Relative use of INSPEC databases:

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       _________     _____________    _________________
INS (current)             4,881           12,029                107,471
INS90                     1,136            2,174                 13,470
INS85                       728            1,233                  7,119
INS80                       578              959                  6,274
INS69                       514            1,154                  8,531


Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              176              445                  2,760
     2-4  a.m.              120              290                  2,391
     4-6  a.m.              164              371                  3,319
     6-8  a.m.              234              595                  4,748
     8-10 a.m.              829            1,590                 11,191
    10-12 a.m.            1,281            2,705                 22,546
    12-2  p.m.            1,275            2,929                 22,369
     2-4  p.m.            1,497            3,406                 30,202
     4-6  p.m.            1,013            2,382                 19,483
     6-8  p.m.              563            1,318                 11,993
     8-10 p.m.              381              818                  6,919
    10-12 p.m.              304              700                  4,944
    __________       __________       __________      _________________
        Total:            7,837           17,549                142,865

1.2  FIND commands
__________________

Zero results may indicate no access to the database

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 108               4,587               4,695
Davis                    560                  32                 592
Irvine                 1,240                   0               1,240
Los Angeles              198               1,899               2,097
Riverside                 43                 183                 226
San Diego                904               1,985               2,889
San Francisco            165                   0                 165
Santa Barbara            169                 764                 933
Santa Cruz                49                 312                 361
Lawrence Berkeley          0                 715                 715
Lawrence Livermore         0                 358                 358
Los Alamos                 0                   0                   0
Other - UC                16                 581                 597
Other-Network UC         n/a               2,681               2,681
                     _______              ______               _____
                       3,452              14,097              17,549

1.3  Records displayed
______________________

Zero results may indicate no access to the database

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley               1,826              36,865              38,691
Davis                  5,348                 146               5,494
Irvine                15,204                   0              15,204
Los Angeles            6,205              13,393              19,598
Riverside                121               1,151               1,272
San Diego              4,229              13,264              17,493
San Francisco            901                   0                 901
Santa Barbara          1,823               9,024              10,847
Santa Cruz               176               2,044               2,220
Lawrence Berkeley          0               5,050               5,050
Lawrence Livermore         0               2,271               2,271
Los Alamos                 0                   0                   0
Other - UC                54               4,935               4,989
Other-Network UC         n/a              18,835              18,835
                     _______              ______               _____
                      35,887             106,978             142,865

1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              0.1


2.0  INSPEC Databases Detailed Statistics
_________________________________________

Median session length (minutes:seconds)                     7:32
Average session length (minutes:seconds)                   12:15
Longest session recorded (minutes:seconds)                441:40
Average number of searches completed per session             2.2
Retrievals per search - median                               6.0
Retrievals per search - average                            433.9
Retrievals per search - standard deviation                8357.5
Percent of searches completed with 0 results                26.8%

Percent of searches entered that are long                    5.1%
Percent of long searches completed
  (includes partial results)                                68.2%

Commands entered, by type, excluding errors:
                                                   Total     Percentage
                                              __________     __________
  FIND                                            16,056          30.5%
  DISPLAY (excluding automatic displays)          19,435          36.9%
  BROWSE                                              21           0.0%
  SELECT                                               4           0.0%
  HELP                                               439           0.8%
  EXPLAIN                                            673           1.3%
  SET/RESET                                        4,588           8.7%
  SHOW                                               167           0.3%
  ADD ON (AND, OR, AND NOT)                        1,491           2.8%
  LOGON or LOGOFF                                  6,851          13.0%
  COMMENT                                              0           0.0%
  SAVE                                               829           1.6%
  USE                                                 16           0.0%
  OTHER                                            2,098           4.0%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  8,278  47.3%   1,996   24.1%      14    73.4   322.0
  TITLE WORD       3,207  18.3%   1,389   43.3%       7   185.1  3450.0
  EXACT TITLE         86   0.5%      51   59.3%       2    70.1   201.2
  JOURNAL            493   2.8%     164   33.3%      71  1816.4  7101.6
  EXACT JOURNAL      107   0.6%      42   39.3%     195  2585.3 10730.9
  SUBJECT            564   3.2%     210   37.2%      24   994.0  3226.1
  EXACT SUBJECT       28   0.2%       8   28.6%      27  3604.3  6052.7
  THESAURUS            5   0.0%       0    0.0%  10,643  8518.6  4753.2
  EXACT THESAURUS     38   0.2%       2    5.3%     300  1167.5  1436.6
  KEYWORD          3,395  19.4%     614   18.1%      30  1764.5 20081.6
  SUBFILE             19   0.1%       1    5.3%      36   392.7  1291.2
  FORM                46   0.3%       5   10.9%      91   604.8  1538.4
  DATE               335   1.9%      96   28.7%       7   114.0   655.1
  ADDED               11   0.1%       6   54.5%      19    15.2    12.9
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0
  AUTHOR AFFIL.      253   1.4%      73   28.9%      19   515.7  1826.7
  CONFERENCE          94   0.5%      39   41.5%     282  1906.2  6905.8
  LANGUAGE             3   0.0%       0    0.0%       2    37.0    61.5
  CHEMICAL NAME       19   0.1%       6   31.6%      14  1293.2  4399.9
  ISSN                 7   0.0%       5   71.4%     137   137.0    49.5
  ISBN                 2   0.0%       1   50.0%      37    37.0     0.0
  ID NUMBER            2   0.0%       0    0.0%       1     1.0     0.0
  PERIODICAL         463   2.6%      98   21.2%       6    50.2   233.2
  EXACT PE            44   0.3%       6   13.6%       4    60.6   221.5
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes       12   0.1%       2   16.7%      26    26.4    16.8

                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple         1,657  10.5%     577   34.8%       6   126.6   816.3
  Single          14,148  89.5%   3,646   25.8%      18   666.8 10604.6

BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.
                  ______ _______ ______ _______  ______ _______ _______
  By index:
  THESAURUS           21   100%       3   14.3%       2    17.5    33.3
  EXACT THESAURUS      0   0.0%       0    0.0%       0     0.0     0.0



DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     3.1%
  SHORT                                                     83.1%
  LONG                                                       2.5%
  TAGS                                                       0.1%
  FIELDS                                                     6.1%
  BROWSE REVIEW                                              0.1%
  BROWSE LONG                                                0.0%
  PERIODICALS                                                3.9%
  COMMENTS                                                   0.0%
  Other                                                      1.1%

2.2  Error, EXPLAIN and HELP statistics
_______________________________________

Percent of commands that contained errors                9.0%

Ten most frequent errors:
  1. NS command - no next screen                        41.7%
  2. First word of command is invalid                   28.3%
  3. FIND command with invalid index name                6.8%
  4. DISPLAY command contains invalid word               3.0%
  5. Max. # of ports to a Z39 db are in use              1.9%
  6. Search term missing from search command             1.6%
  7. PS command - no previous screen                     1.4%
  8.                                     1189            1.4%
  9. Valid command at an inappropriate time              1.3%
 10. NS of SHOW/EXP command-no next screen               1.3%
 11. All others                                         11.1%

Ten most frequent EXPLAIN requests:
  1. INSPEC DATABASES                                   13.8%
  2. FIND (INSPEC DBS)                                  13.7%
  3. INSPEC BACKFILES                                    9.1%
  4. GUIDE (INSPEC DBS)                                  8.8%
  5. LOCATE (INS/PSY DBS)                                7.6%
  6. INDEXES (INSPEC DBS)                                7.3%
  7. DATABASES                                           4.6%
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      4.2%
  9. MAIL                                                3.6%
 10. 1752                                                3.3%
 11. All others                                         24.2%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 24.4%
  2. First word of command is invalid                   15.2%
  3. FIND command with invalid index name                7.2%
  4. DISPLAY command - middle of >1 screen               6.0%
  5. FIND command with zero results                      4.9%
  6. DISPLAY command-first of >1 screen                  4.7%
  7. NS command - no next screen                         4.5%
  8. DISPLAY command - last of >1 screen                 4.3%
  9. FIND command retrieves >1 book                      4.0%
 10. DISPLAY command-complete in one screen              3.5%
 11. All others                                         21.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            59.6%
  2. SEARCH                                             20.5%
  3. MAIL STATUS                                         5.4%
  4. SETTINGS (INS/PSY DBS)                              3.0%
  5. INSPEC LOADING STATISTICS                           3.0%
  6. INSPEC NEWS                                         2.4%
  7. PUBLICATION TYPES (INSPEC DBS)                      1.8%
  8. UPDATE                                              1.2%
  9. GLOSSARY                                            0.6%
 10. EXPERIMENTS                                         0.6%
 11. All others                                          1.8%
INSmm/dd ins      MELVYL INSPEC DATABASES TELNET STATISTICS (weekly)