MELVYL INSPEC DATABASES TELNET STATISTICS
               Time period: 09/01/01 through 09/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Zero results may indicate no access to the database

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  25               1,065               1,090
Davis                    169                   1                 170
Irvine                   299                   0                 299
Los Angeles                1                 503                 504
Riverside                  7                  33                  40
San Diego                157                 437                 594
San Francisco             41                   0                  41
Santa Barbara              8                 147                 155
Santa Cruz                16                  99                 115
Lawrence Berkeley          0                 107                 107
Lawrence Livermore         0                  63                  63
Los Alamos                 0                   1                   1
Other - UC                 3                 112                 115
Other-Network UC         n/a               1,997               1,997
                     _______              ______               _____
                         726               4,565               5,291


Relative use of INSPEC databases:

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       _________     _____________    _________________
INS (current)             3,407            7,520                 57,004
INS90                       720            1,307                  6,353
INS85                       434              769                  3,730
INS80                       376              627                  3,479
INS69                       354              853                  5,679


Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               95              223                  1,619
     2-4  a.m.               83              279                  2,089
     4-6  a.m.               79              169                  1,248
     6-8  a.m.              247              514                  2,875
     8-10 a.m.              715            1,377                  8,617
    10-12 a.m.            1,071            2,123                 13,027
    12-2  p.m.              797            1,681                 11,855
     2-4  p.m.              931            1,966                 12,372
     4-6  p.m.              745            1,575                 13,005
     6-8  p.m.              307              620                  4,982
     8-10 p.m.              132              314                  2,508
    10-12 p.m.               89              235                  2,048
    __________       __________       __________      _________________
        Total:            5,291           11,076                 76,245

1.2  FIND commands
__________________

Zero results may indicate no access to the database

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  71               2,474               2,545
Davis                    452                   2                 454
Irvine                   631                   0                 631
Los Angeles                2               1,041               1,043
Riverside                 20                  76                  96
San Diego                325               1,050               1,375
San Francisco            114                   0                 114
Santa Barbara             10                 343                 353
Santa Cruz                29                 255                 284
Lawrence Berkeley          0                 226                 226
Lawrence Livermore         0                 131                 131
Los Alamos                 0                   1                   1
Other - UC                 7                 336                 343
Other-Network UC         n/a               3,480               3,480
                     _______              ______               _____
                       1,661               9,415              11,076

1.3  Records displayed
______________________

Zero results may indicate no access to the database

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 324              21,225              21,549
Davis                  3,475                   1               3,476
Irvine                 6,041                   0               6,041
Los Angeles                0               7,911               7,911
Riverside                 90                 316                 406
San Diego              2,106              10,030              12,136
San Francisco            597                   0                 597
Santa Barbara             41               2,673               2,714
Santa Cruz               490               1,515               2,005
Lawrence Berkeley          0               1,905               1,905
Lawrence Livermore         0               1,076               1,076
Los Alamos                 0                   0                   0
Other - UC                40               2,529               2,569
Other-Network UC         n/a              13,860              13,860
                     _______              ______               _____
                      13,204              63,041              76,245

1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.9
  Standard deviation in seconds                              6.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              0.1


2.0  INSPEC Databases Detailed Statistics
_________________________________________

Median session length (minutes:seconds)                     8:42
Average session length (minutes:seconds)                   12:59
Longest session recorded (minutes:seconds)                733:53
Average number of searches completed per session             2.1
Retrievals per search - median                               5.0
Retrievals per search - average                            969.0
Retrievals per search - standard deviation                 17074
Percent of searches completed with 0 results                30.1%

Percent of searches entered that are long                    4.9%
Percent of long searches completed
  (includes partial results)                                74.6%

Commands entered, by type, excluding errors:
                                                   Total     Percentage
                                              __________     __________
  FIND                                             9,931          31.3%
  DISPLAY (excluding automatic displays)          10,795          34.1%
  BROWSE                                               9           0.0%
  SELECT                                               0           0.0%
  HELP                                               226           0.7%
  EXPLAIN                                            344           1.1%
  SET/RESET                                        3,247          10.2%
  SHOW                                                98           0.3%
  ADD ON (AND, OR, AND NOT)                        1,145           3.6%
  LOGON or LOGOFF                                  4,308          13.6%
  COMMENT                                              0           0.0%
  SAVE                                               359           1.1%
  USE                                                 10           0.0%
  OTHER                                            1,230           3.9%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  4,671  43.0%   1,143   24.5%      15    95.2   374.1
  TITLE WORD       2,472  22.7%   1,225   49.6%       4    80.8   534.7
  EXACT TITLE         64   0.6%      48   75.0%       3    41.5    95.2
  JOURNAL            275   2.5%     124   45.1%     101  3954.3 23820.8
  EXACT JOURNAL      171   1.6%     114   66.7%     371  2175.2  4316.0
  SUBJECT            278   2.6%      89   32.0%      21   419.7  1753.7
  EXACT SUBJECT       24   0.2%       7   29.2%       8  2321.9  5595.8
  THESAURUS            7   0.1%       2   28.6%      33  4895.0  6680.9
  EXACT THESAURUS      0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          2,066  19.0%     348   16.8%      28  3373.3 30689.4
  SUBFILE              9   0.1%       2   22.2%      13    19.1    16.2
  FORM                26   0.2%       0    0.0%      35    77.8    89.8
  DATE               241   2.2%      49   20.3%      16   115.9   529.4
  ADDED               26   0.2%      16   61.5%      11    11.2     6.1
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0
  AUTHOR AFFIL.      107   1.0%      34   31.8%      13   526.5  1282.0
  CONFERENCE          27   0.2%      13   48.1%     509  5487.2 15154.7
  LANGUAGE             1   0.0%       0    0.0%      21    21.0     0.0
  CHEMICAL NAME       37   0.3%      13   35.1%      14    56.4   136.0
  ISSN                 6   0.1%       4   66.7%  10,976 10976.0   237.6
  ISBN                 6   0.1%       2   33.3%      42    41.5    46.8
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL         321   3.0%      53   16.5%       5    73.1   234.7
  EXACT PE            25   0.2%       3   12.0%       3     7.7    11.4
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes        8   0.1%       0    0.0%      25    83.4    98.6

                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple         1,022  10.4%     364   35.6%       7    86.8   733.9
  Single           8,789  89.6%   2,553   29.0%      17  1149.2 16622.5

BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.
                  ______ _______ ______ _______  ______ _______ _______
  By index:
  THESAURUS            9   100%       5   55.6%       2     9.0    15.3
  EXACT THESAURUS      0   0.0%       0    0.0%       0     0.0     0.0



DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     2.8%
  SHORT                                                     83.6%
  LONG                                                       2.4%
  TAGS                                                       0.0%
  FIELDS                                                     6.0%
  BROWSE REVIEW                                              0.0%
  BROWSE LONG                                                0.0%
  PERIODICALS                                                4.1%
  COMMENTS                                                   0.0%
  Other                                                      0.9%

2.2  Error, EXPLAIN and HELP statistics
_______________________________________

Percent of commands that contained errors                8.6%

Ten most frequent errors:
  1. NS command - no next screen                        44.4%
  2. First word of command is invalid                   26.6%
  3. FIND command with invalid index name                5.7%
  4. DISPLAY command contains invalid word               3.3%
  5. Max. # of ports to a Z39 db are in use              3.2%
  6. Search term missing from search command             1.4%
  7. PS command - no previous screen                     1.4%
  8. NS of SHOW/EXP command-no next screen               1.2%
  9. Invalid SET DB INS command issued                   1.2%
 10. DISPLAY command - no FIND results                   1.1%
 11. All others                                         10.5%

Ten most frequent EXPLAIN requests:
  1. FIND (INSPEC DBS)                                  16.6%
  2. INSPEC DATABASES                                   11.6%
  3. GUIDE (INSPEC DBS)                                  7.8%
  4. INDEXES (INSPEC DBS)                                6.7%
  5. MAIL                                                5.8%
  6. INSPEC BACKFILES                                    4.9%
  7. DATABASES                                           4.9%
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      4.7%
  9. Unrecognized term                                   4.7%
 10. DISPLAY (INS/PSY DBS)                               3.8%
 11. All others                                         28.5%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 22.6%
  2. First word of command is invalid                   13.7%
  3. FIND command with zero results                      7.7%
  4. DISPLAY command-first of >1 screen                  6.0%
  5. NS command - no next screen                         5.3%
  6. DISPLAY command - last of >1 screen                 5.1%
  7. DISPLAY command - middle of >1 screen               4.9%
  8. FIND command with invalid index name                4.2%
  9. DISPLAY command-complete in one screen              3.5%
 10. FIND command retrieves >1 book                      3.2%
 11. All others                                         23.9%

Ten most frequent SHOW requests:
  1. HISTORY                                            50.0%
  2. SEARCH                                             10.2%
  3. MAIL STATUS                                        10.2%
  4. SETTINGS (INS/PSY DBS)                              7.1%
  5. INSPEC NEWS                                         7.1%
  6. INSPEC LOADING STATISTICS                           6.1%
  7. GLOSSARY                                            3.1%
  8. SYSTEM NEWS                                         2.0%
  9. DATABASES                                           2.0%
 10. MAIL SETTINGS                                       1.0%
 11. All others                                          1.0%
INSmm/dd ins      MELVYL INSPEC DATABASES TELNET STATISTICS (weekly)