MELVYL INSPEC DATABASES TELNET STATISTICS
               Time period: 11/01/01 through 11/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Zero results may indicate no access to the database

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  13               1,218               1,231
Davis                    270                  14                 284
Irvine                   230                   0                 230
Los Angeles                0                 439                 439
Riverside                 20                  29                  49
San Diego                216                 422                 638
San Francisco             67                   0                  67
Santa Barbara             15                 185                 200
Santa Cruz                 4                  96                 100
Lawrence Berkeley          0                 207                 207
Lawrence Livermore         0                  51                  51
Los Alamos                 0                   0                   0
Other - UC                 1                 140                 141
Other-Network UC         n/a               1,402               1,402
                     _______              ______               _____
                         836               4,203               5,039


Relative use of INSPEC databases:

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       _________     _____________    _________________
INS (current)             3,133            7,337                 57,573
INS90                       707            1,205                  8,043
INS85                       474              833                  4,998
INS80                       368              657                  3,018
INS69                       357              736                  7,500


Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              128              302                  1,751
     2-4  a.m.               67              148                  1,146
     4-6  a.m.               85              202                  1,584
     6-8  a.m.              156              399                  3,480
     8-10 a.m.              616            1,186                  7,515
    10-12 a.m.              949            1,849                 14,360
    12-2  p.m.              767            1,695                 10,533
     2-4  p.m.              967            2,147                 16,118
     4-6  p.m.              713            1,542                 12,017
     6-8  p.m.              279              591                  6,112
     8-10 p.m.              187              359                  3,943
    10-12 p.m.              125              348                  2,573
    __________       __________       __________      _________________
        Total:            5,039           10,768                 81,132

1.2  FIND commands
__________________

Zero results may indicate no access to the database

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  16               2,489               2,505
Davis                    730                  36                 766
Irvine                   777                   0                 777
Los Angeles                0                 868                 868
Riverside                 39                  85                 124
San Diego                452               1,168               1,620
San Francisco            141                   0                 141
Santa Barbara             26                 377                 403
Santa Cruz                 9                 179                 188
Lawrence Berkeley          0                 582                 582
Lawrence Livermore         0                 135                 135
Los Alamos                 0                   0                   0
Other - UC                 2                 362                 364
Other-Network UC         n/a               2,295               2,295
                     _______              ______               _____
                       2,192               8,576              10,768

1.3  Records displayed
______________________

Zero results may indicate no access to the database

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  90              19,187              19,277
Davis                  3,865                 666               4,531
Irvine                 7,861                   0               7,861
Los Angeles                0               7,186               7,186
Riverside                200                 311                 511
San Diego              2,547               7,564              10,111
San Francisco            578                   0                 578
Santa Barbara             78               3,263               3,341
Santa Cruz                 6               1,288               1,294
Lawrence Berkeley          0               7,286               7,286
Lawrence Livermore         0                 807                 807
Los Alamos                 0                   0                   0
Other - UC                 0               2,415               2,415
Other-Network UC         n/a              15,934              15,934
                     _______              ______               _____
                      15,225              65,907              81,132

1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.9
  Standard deviation in seconds                              3.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              0.1


2.0  INSPEC Databases Detailed Statistics
_________________________________________

Median session length (minutes:seconds)                     8:40
Average session length (minutes:seconds)                   13:50
Longest session recorded (minutes:seconds)                643:18
Average number of searches completed per session             2.1
Retrievals per search - median                               4.0
Retrievals per search - average                            358.2
Retrievals per search - standard deviation                4806.2
Percent of searches completed with 0 results                29.6%

Percent of searches entered that are long                    4.2%
Percent of long searches completed
  (includes partial results)                                73.2%

Commands entered, by type, excluding errors:
                                                   Total     Percentage
                                              __________     __________
  FIND                                            10,080          32.4%
  DISPLAY (excluding automatic displays)          11,040          35.5%
  BROWSE                                               8           0.0%
  SELECT                                               0           0.0%
  HELP                                               190           0.6%
  EXPLAIN                                            343           1.1%
  SET/RESET                                        3,108          10.0%
  SHOW                                                74           0.2%
  ADD ON (AND, OR, AND NOT)                          688           2.2%
  LOGON or LOGOFF                                  4,143          13.3%
  COMMENT                                              0           0.0%
  SAVE                                               191           0.6%
  USE                                                  7           0.0%
  OTHER                                            1,227           3.9%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  4,904  44.1%   1,240   25.3%      14    74.3   358.6
  TITLE WORD       2,022  18.2%     984   48.7%       6   405.3  7658.6
  EXACT TITLE         84   0.8%      55   65.5%       1     5.4    12.2
  JOURNAL            293   2.6%     127   43.3%      34  2958.0 13472.0
  EXACT JOURNAL      161   1.4%      88   54.7%     132  2921.4 10987.0
  SUBJECT            298   2.7%      86   28.9%      21  1623.5 10565.6
  EXACT SUBJECT       32   0.3%      11   34.4%      13   965.4  2881.2
  THESAURUS            3   0.0%       0    0.0%     492   330.0   280.6
  EXACT THESAURUS      5   0.0%       1   20.0%  16,363 12613.8  7498.5
  KEYWORD          2,059  18.5%     409   19.9%      23  1092.3  8340.5
  SUBFILE              3   0.0%       1   33.3%      30    30.0    19.8
  FORM                74   0.7%      23   31.1%      18   184.0   694.3
  DATE               345   3.1%     124   35.9%      21   135.4   264.6
  ADDED                3   0.0%       1   33.3%       2     1.5     0.7
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0
  AUTHOR AFFIL.       83   0.7%      13   15.7%      19  1038.6  5759.1
  CONFERENCE         238   2.1%     124   52.1%     160   537.4  1309.7
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  CHEMICAL NAME       41   0.4%      27   65.9%      19    20.9    18.6
  ISSN                 0   0.0%       0    0.0%       0     0.0     0.0
  ISBN                 0   0.0%       0    0.0%       0     0.0     0.0
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL         385   3.5%      58   15.1%       5    75.2   500.7
  EXACT PE            87   0.8%       7    8.0%       3    16.1    44.7
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes       11   0.1%       1    9.1%      58    74.1    64.0

                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple         1,154  11.6%     440   38.1%       7   107.0   700.0
  Single           8,803  88.4%   2,494   28.3%      16   580.6  6217.7

BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.
                  ______ _______ ______ _______  ______ _______ _______
  By index:
  THESAURUS            8   100%       1   12.5%       1     6.4    10.2
  EXACT THESAURUS      0   0.0%       0    0.0%       0     0.0     0.0



DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     3.1%
  SHORT                                                     83.1%
  LONG                                                       3.2%
  TAGS                                                       0.4%
  FIELDS                                                     3.2%
  BROWSE REVIEW                                              0.0%
  BROWSE LONG                                                0.0%
  PERIODICALS                                                6.0%
  COMMENTS                                                   0.0%
  Other                                                      1.0%

2.2  Error, EXPLAIN and HELP statistics
_______________________________________

Percent of commands that contained errors                8.7%

Ten most frequent errors:
  1. NS command - no next screen                        43.2%
  2. First word of command is invalid                   28.9%
  3. FIND command with invalid index name                6.1%
  4. Max. # of ports to a Z39 db are in use              4.4%
  5. DISPLAY command contains invalid word               2.9%
  6. Search term missing from search command             1.3%
  7. Valid command at an inappropriate time              1.2%
  8. PS command - no previous screen                     1.2%
  9. NS of SHOW/EXP command-no next screen               1.1%
 10. DISPLAY command - no FIND results                   1.0%
 11. All others                                          8.7%

Ten most frequent EXPLAIN requests:
  1. FIND (INSPEC DBS)                                  14.0%
  2. INSPEC DATABASES                                   13.4%
  3. GUIDE (INSPEC DBS)                                 12.2%
  4. DATABASES                                           6.7%
  5. INSPEC BACKFILES                                    5.5%
  6. MAIL                                                5.2%
  7. LOCATE (INS/PSY DBS)                                5.2%
  8. INDEXES (INSPEC DBS)                                4.7%
  9. DISPLAY (INS/PSY DBS)                               4.4%
 10. 1752                                                3.5%
 11. All others                                         25.1%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 20.5%
  2. First word of command is invalid                   14.1%
  3. DISPLAY command - middle of >1 screen               6.9%
  4. DISPLAY command - last of >1 screen                 6.9%
  5. FIND command with invalid index name                6.2%
  6. DISPLAY command-first of >1 screen                  6.2%
  7. NS command - no next screen                         5.4%
  8. FIND command with zero results                      4.1%
  9. DISPLAY command-complete in one screen              4.1%
 10. FIND command retrieves >1 book                      3.9%
 11. All others                                         21.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            71.8%
  2. SEARCH                                             11.3%
  3. MAIL STATUS                                         7.0%
  4. SETTINGS (INS/PSY DBS)                              4.2%
  5. MAIL SETTINGS                                       2.8%
  6. INSPEC LOADING STATISTICS                           1.4%
  7. GLOSSARY                                            1.4%
 11. All others                                          0.0%
INSmm/dd ins      MELVYL INSPEC DATABASES TELNET STATISTICS (weekly)