MELVYL INSPEC DATABASES TELNET STATISTICS
               Time period: 04/01/02 through 04/30/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Zero results may indicate no access to the database

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  26                 934                 960
Davis                    207                   5                 212
Irvine                   241                   0                 241
Los Angeles                1                 390                 391
Riverside                 13                 162                 175
San Diego                138                 401                 539
San Francisco             28                   0                  28
Santa Barbara              7                  68                  75
Santa Cruz                13                 100                 113
Lawrence Berkeley          0                 111                 111
Lawrence Livermore         0                  75                  75
Los Alamos                 0                   0                   0
Other - UC                 1                  79                  80
Other-Network UC         n/a               1,406               1,406
                     _______              ______               _____
                         675               3,731               4,406


Relative use of INSPEC databases:

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       _________     _____________    _________________
INS (current)             2,765            6,285                 56,295
INS90                       598            1,267                  5,765
INS85                       389              642                  3,474
INS80                       323              592                  2,558
INS69                       331              738                  5,081


Per hour usage:
          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              139              254                  2,361
     2-4  a.m.              104              240                  2,014
     4-6  a.m.              107              206                  1,330
     6-8  a.m.              237              703                  3,640
     8-10 a.m.              620            1,292                  8,730
    10-12 a.m.              827            1,838                 11,507
    12-2  p.m.              586            1,159                  8,550
     2-4  p.m.              748            1,578                 15,743
     4-6  p.m.              533            1,186                 11,546
     6-8  p.m.              172              385                  2,286
     8-10 p.m.              180              392                  3,413
    10-12 p.m.              153              291                  2,053
    __________       __________       __________      _________________
        Total:            4,406            9,524                 73,173

1.2  FIND commands
__________________

Zero results may indicate no access to the database

Number of FIND commands issued by location:
Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                  44               2,125               2,169
Davis                    443                   7                 450
Irvine                   498                   0                 498
Los Angeles                3                 797                 800
Riverside                 25                 647                 672
San Diego                262                 897               1,159
San Francisco             47                   0                  47
Santa Barbara              9                 128                 137
Santa Cruz                41                 189                 230
Lawrence Berkeley          0                 251                 251
Lawrence Livermore         0                 274                 274
Los Alamos                 0                   0                   0
Other - UC                 0                 198                 198
Other-Network UC         n/a               2,639               2,639
                     _______              ______               _____
                       1,372               8,152               9,524

1.3  Records displayed
______________________

Zero results may indicate no access to the database

Number of Records Displayed by location:

Location             Library              Remote               Total
________             _______              ______               _____
Berkeley                 168              20,854              21,022
Davis                  3,850                  17               3,867
Irvine                 5,298                   0               5,298
Los Angeles                6               5,883               5,889
Riverside                183               2,916               3,099
San Diego              1,633               8,049               9,682
San Francisco            173                   0                 173
Santa Barbara             15               1,389               1,404
Santa Cruz                96                 784                 880
Lawrence Berkeley          0               2,962               2,962
Lawrence Livermore         0               1,724               1,724
Los Alamos                 0                   0                   0
Other - UC                14               1,463               1,477
Other-Network UC         n/a              15,696              15,696
                     _______              ______               _____
                      11,436              61,737              73,173

1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              4.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.1
  Standard deviation in seconds                              0.1


2.0  INSPEC Databases Detailed Statistics
_________________________________________

Median session length (minutes:seconds)                     9:35
Average session length (minutes:seconds)                   14:28
Longest session recorded (minutes:seconds)                442:32
Average number of searches completed per session             2.1
Retrievals per search - median                               5.0
Retrievals per search - average                            420.3
Retrievals per search - standard deviation                5499.5
Percent of searches completed with 0 results                27.5%

Percent of searches entered that are long                    5.1%
Percent of long searches completed
  (includes partial results)                                80.9%

Commands entered, by type, excluding errors:
                                                   Total     Percentage
                                              __________     __________
  FIND                                             8,565          30.8%
  DISPLAY (excluding automatic displays)          10,070          36.2%
  BROWSE                                               2           0.0%
  SELECT                                               0           0.0%
  HELP                                               188           0.7%
  EXPLAIN                                            293           1.1%
  SET/RESET                                        2,639           9.5%
  SHOW                                               101           0.4%
  ADD ON (AND, OR, AND NOT)                          959           3.4%
  LOGON or LOGOFF                                  3,732          13.4%
  COMMENT                                              0           0.0%
  SAVE                                               221           0.8%
  USE                                                  0           0.0%
  OTHER                                            1,081           3.9%
FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTHOR  4,482  46.7%   1,048   23.4%      14   164.1  5411.0
  TITLE WORD       1,684  17.5%     858   50.9%       5   235.5  2588.0
  EXACT TITLE         46   0.5%      29   63.0%       4    14.9    29.8
  JOURNAL            235   2.4%      85   36.2%      56  3587.6 13276.5
  EXACT JOURNAL      130   1.4%      65   50.0%      43   856.4  2728.1
  SUBJECT            266   2.8%      99   37.2%      28  1472.2  8257.0
  EXACT SUBJECT       18   0.2%       1    5.6%   3,534  2716.2  2507.2
  THESAURUS           31   0.3%       1    3.2%      52  3632.2  9271.9
  EXACT THESAURUS      1   0.0%       0    0.0%       1     1.0     0.0
  KEYWORD          1,734  18.1%     323   18.6%      21  1758.2 12944.1
  SUBFILE             14   0.1%       3   21.4%      44    52.9    44.0
  FORM                81   0.8%       3    3.7%      42   115.2   291.3
  DATE               253   2.6%      73   28.9%      11    82.2   270.5
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0
  AUTHOR AFFIL.       96   1.0%      23   24.0%      14    41.3    72.7
  CONFERENCE          25   0.3%       6   24.0%      82   283.7   567.4
  LANGUAGE             2   0.0%       0    0.0%      23    23.0     0.0
  CHEMICAL NAME       13   0.1%       9   69.2%     107   106.8   121.5
  ISSN                 3   0.0%       3    100%       0     0.0     0.0
  ISBN                 1   0.0%       0    0.0%      48    48.0     0.0
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0
  PERIODICAL         421   4.4%      78   18.5%       6    87.7   787.7
  EXACT PE            57   0.6%       3    5.3%       3    16.4    48.9
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  Other indexes        4   0.0%       1   25.0%      29    48.3    59.4

                                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By number of indexes:
  Multiple         1,089  12.9%     387   35.5%       7   649.1 12237.2
  Single           7,383  87.1%   1,932   26.2%      17   621.2  5713.3

BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.
                  ______ _______ ______ _______  ______ _______ _______
  By index:
  THESAURUS            1  50.0%       0    0.0%       1     1.0     0.0
  EXACT THESAURUS      1  50.0%       0    0.0%      46    46.0     0.0



DISPLAY commands, by type, excluding  automatic displays:
  REVIEW                                                     4.3%
  SHORT                                                     79.5%
  LONG                                                       3.5%
  TAGS                                                       0.3%
  FIELDS                                                     4.2%
  BROWSE REVIEW                                              0.0%
  BROWSE LONG                                                0.0%
  PERIODICALS                                                7.1%
  COMMENTS                                                   0.0%
  Other                                                      1.1%

2.2  Error, EXPLAIN and HELP statistics
_______________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        49.4%
  2. First word of command is invalid                   24.3%
  3. FIND command with invalid index name                6.2%
  4. DISPLAY command contains invalid word               2.9%
  5. PS command - no previous screen                     1.5%
  6. DISPLAY command - no FIND results                   1.4%
  7. Search term missing from search command             1.4%
  8. NS of SHOW/EXP command-no next screen               1.1%
  9. Command contains escape or arrow key                1.1%
 10. Invalid SET DB INS command issued                   0.9%
 11. All others                                          9.8%

Ten most frequent EXPLAIN requests:
  1. FIND (INSPEC DBS)                                  13.3%
  2. INSPEC DATABASES                                   12.3%
  3. LOCATE (INS/PSY DBS)                               10.2%
  4. GUIDE (INSPEC DBS)                                  9.2%
  5. INDEXES (INSPEC DBS)                                7.2%
  6. INSPEC BACKFILES                                    6.5%
  7. MAIL                                                5.5%
  8. COMMANDS (INS/PSY/ABI/BIO DBS)                      4.4%
  9. 1752                                                4.4%
 10. DISPLAY (INS/PSY DBS)                               2.7%
 11. All others                                         24.2%

Ten most frequent HELP situations:
  1. Help requested from SET DB command                 28.1%
  2. DISPLAY command - middle of >1 screen               7.9%
  3. First word of command is invalid                    7.7%
  4. DISPLAY command-first of >1 screen                  7.1%
  5. FIND command with zero results                      5.8%
  6. FIND command with invalid index name                5.4%
  7. NS command - no next screen                         4.8%
  8. DISPLAY command - last of >1 screen                 4.0%
  9. DISPLAY command-complete in one screen              3.7%
 10. FIND command retrieves >1 book                      3.5%
 11. All others                                         22.0%

Ten most frequent SHOW requests:
  1. SEARCH                                             47.4%
  2. HISTORY                                            36.1%
  3. MAIL STATUS                                         8.2%
  4. SETTINGS (INS/PSY DBS)                              3.1%
  5. INSPEC NEWS                                         2.1%
  6. LIBRARY SETTINGS                                    1.0%
  7. MAIL SETTINGS                                       1.0%
  8. FIND DISPLAY                                        1.0%
 11. All others                                          0.0%
INSmm/dd ins      MELVYL INSPEC DATABASES TELNET STATISTICS (weekly)