MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 01/01/00 through 01/31/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0       1,000       4,439       5,439
    Davis                       215       4,544       1,303       6,062
    Irvine                        0       3,517           0       3,517
    Los Angeles                   0       3,053       1,277       4,330
    Riverside                     0         197         415         612
    San Diego                 1,051       3,678         296       5,025
    San Francisco               893           0      10,415      11,308
    Santa Barbara                 0         121         205         326
    Santa Cruz                  168          49         477         694
    Stanford                                                      2,400
    Other (including DLA)         0           0      12,953      12,953
                    _______________   _________   _________   _________
    Total:                    2,327      16,159      31,780      52,666


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        36,869          118,174              1,356,529
    MED90 database        7,219           15,823                142,754
    MED85 database        3,829            7,536                 72,688
    MED80 database        2,340            4,426                 27,767
    MED75 database        1,376            2,658                 15,904
    MED66 database        1,033            2,287                 12,823


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              546            1,520                 37,644
     2-4  a.m.              191              549                  7,019
     4-6  a.m.              184              509                  5,550
     6-8  a.m.              913            2,619                 38,772
     8-10 a.m.            5,518           15,461                160,929
    10-12 a.m.           10,165           28,653                283,168
    12-2  p.m.            9,424           26,650                268,580
     2-4  p.m.           11,539           32,885                315,537
     4-6  p.m.            7,686           22,594                249,644
     6-8  p.m.            3,285            9,615                118,440
     8-10 p.m.            1,928            5,990                 70,759
    10-12 p.m.            1,287            3,859                 72,423
    __________       __________       __________      _________________
        Total:           52,666          150,904              1,628,465


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 17:28       14:05       17:42       14:04
      Median                  11:09        8:45       11:10        8:38
    Total:
      Average                 17:28       14:05       17:42       14:04
      Median                  11:09        8:45       11:10        8:38


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         1.4      4.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               52,666              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     702.0
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         7550.9
    Percent of searches completed with 0 results         21.1%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   56.1%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                         115,282          25.2%
    DISPLAY (excluding automatic displays)       161,421          35.2%
    BROWSE                                         2,187           0.5%
    SELECT                                         1,466           0.3%
    HELP                                           3,936           0.9%
    EXPLAIN                                        3,310           0.7%
    SAVE                                          35,328           7.7%
    SET/RESET                                     24,571           5.4%
    SHOW                                           1,530           0.3%
    ADD-ON (AND, OR, AND NOT)                     28,691           6.3%
    LOGON or LOGOFF                               58,781          12.8%
    COMMENT                                            5           0.0%
    OTHER                                         21,507           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   48,004  29.9%   9,645   20.1%      12   103.6   743.9
  TITLE WORD      18,589  11.6%   5,767   31.0%       7   537.0  5393.3
  EXACT TITLE      1,226   0.8%     635   51.8%       1    30.1   240.5
  JOURNAL          6,393   4.0%   2,099   32.8%      63  2034.8  6273.2
  EXACT JOURNAL    2,055   1.3%     580   28.2%     258  1474.8  3780.3
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         60,426  37.6%  12,060   20.0%      28  1128.3  8120.4
  SUBJECT WORD       301   0.2%     137   45.5%     173  3827.4 14112.9
  SUBJECT          4,397   2.7%   1,776   40.4%     211  3033.5 15823.4
  MAJOR SUBJECT      413   0.3%      77   18.6%     128  1467.5  3574.7
  EXACT SUBJECT    2,221   1.4%     428   19.3%     108  3249.6 27267.3
  MAJOR XS           321   0.2%      61   19.0%     172  1164.0  2400.0
  EXPLODE XS       1,088   0.7%     156   14.3%     432 10176.5 50990.4
  EXPLODE MAJOR      161   0.1%      10    6.2%     629  7817.4 31892.1
  TREE NUMBER          5   0.0%       1   20.0%   1,163   874.0   578.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             6,070   3.8%   1,106   18.2%      12   149.5   596.9
  LANGUAGE         4,230   2.6%     203    4.8%      84   693.7     0.0
  PUB TYPE         2,161   1.3%     162    7.5%      36   938.4  6484.7
  Other indexes    2,259   1.4%     289   12.8%       1    29.1   160.3

  By number of indexes:
  Multiple        45,716  31.9%  10,198   22.3%      11   581.3 10799.7
  Single          97,663  68.1%  20,494   21.0%      28  1092.8  7545.4


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       68   3.1%      11   16.2%      10    86.5   199.9
  JOURNAL            408  18.9%      92   22.5%       1    18.7   147.4
  EXACT JOURNAL       99   4.6%      38   38.4%       1     2.8     4.8
  SUBJECT          1,464  67.7%     258   17.6%       3    35.7   390.6
  EXACT SUBJECT      121   5.6%      19   15.7%       1     1.0     0.0
  TREE NUMBER          1   0.0%       0    0.0%       1     1.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           2,161   100%     418   19.3%       2    31.0   333.1


  LIMITS:

    Number of times limits (bit strings) used:          8,768

    Use by bit string (percentage):
      Current year minus 5                               3.1%
      Current year minus 4                               0.0%
      Current year minus 3                               1.5%
      Current year minus 2                               0.3%
      Current year minus 1                               0.6%
      Current year                                       0.5%
      English Language                                  51.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.2%
      XS Adult                                           0.3%
      XS Aged                                            1.2%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.6%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           7.1%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         27.4%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         3.8%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.7%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  53,171
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.5%
    Percentage of ORs                                    3.1%
    Percentage of AND NOTs                               1.4%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.7%
    BRIEF                                               63.7%
    LONG                                                 1.1%
    MEDLINE                                              1.0%
    FIELDS                                               2.8%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               28.3%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.2%

  Ten most frequent errors:
    1. NS command - no next screen                      40.3%
    2. First word of command is invalid                 25.9%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             3.9%
    5. PS command - no previous screen                   2.1%
    6. Add-on search with invalid index name             1.8%
    7. Search term missing from search command           1.7%
    8. Valid command at an inappropriate time            1.7%
    9. NS of SHOW/EXP command-no next screen             1.4%
   10. Command containing escape or arrow key            1.2%
   11. All others                                       13.6%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   16.2%
    2. LOCATE (article dbs w/o monographs)              10.9%
    3. FIND                                              8.6%
    4. MEDLINE BACKFILES                                 8.1%
    5. Unrecognized term                                 5.2%
    6. COMMANDS                                          5.1%
    7. DATABASES                                         3.9%
    8. ADD-ON SEARCH                                     3.9%
    9. DISPLAY                                           3.6%
   10. INDEXES                                           3.6%
   11. All others                                       32.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.3%
    2. First word of command is invalid                 13.6%
    3. FIND command with invalid index name              6.5%
    4. DISPLAY command-first of >1 screen                5.4%
    5. FIND command retrieves >1 book                    5.2%
    6. DISPLAY command - middle of >1 screen             4.7%
    7. NS command - no next screen                       3.8%
    8. DISPLAY command - last of >1 screen               2.8%
    9. NS of SHOW/EXP command-no next screen             2.5%
   10. DISPLAY command-complete in one screen            2.2%
   11. All others                                       30.9%


  Ten most frequent SHOW requests:
    1. HISTORY                                          68.8%
    2. SEARCH                                           15.4%
    3. MAIL STATUS                                       5.9%
    4. SETTINGS                                          2.2%
    5. MEDLINE NEWS                                      2.1%
    6. MEDLINE GLOSSARY                                  1.8%
    7. MAIL SETTINGS                                     1.2%
    8. UPDATE                                            0.6%
    9. DATABASES                                         0.4%
   10. MEDLINE STATISTICS                                0.3%
   11. All others                                        1.4%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)